In this webinar, we’ll share several stories of how dojos have created significant impact for our enterprise clients. We’ll cover the evolution of a couple large dojos we’ve helped lead sharing both quantitative and qualitative data, and what we’ve learned along the journey to tune and pivot dojos toward various needs -- product, workflow, and technical. Join us on November 4 for Part 2 of our 3-part webinar series on Enterprise Dojos. David Laribee and Nate Ashford, pioneers of the dojo approach, will provide an experience report on the evolution of several large-scale dojos. You will learn about: - Our approach and lightweight framework for measuring dojo impact - Journeys different dojos take in discovering, realizing, and measuring their value proposition - How dojos adapt and evolve over a longer time-horizon

1. ©2021 Cprime, Inc. All rights reserved and no copying without express written permission. WWW.CPRIME.COM | 877.753.2760

2. How Do Dojos Make an Impact:
Practical, Real Examples

3. HOUSEKEEPING ITEMS
Audio is streamed through
your computer speakers, so
make sure your audio is on
and turned up.
The recording and slides will
be sent to everyone via email
within 24-48 hours after the
webinar concludes.
Submit questions any time
during this presentation via
the Q&A box on the bottom
panel of your screen.

4. SPEAKERS
David Laribee
Head of Dojos
Cprime
Nate Ashford
Strategic Technical Coach
Cprime

5. AGENDA
01 LEVEL SETTING
02 EXAMPLE 1: TELECOM PROVIDER
03 EXAMPLE 2: MORTGAGE FINANCIER
04 CONCLUSION

6. LEVEL SETTING

7. EXERCISE
MINS
dojo | ‘do, jo |
noun
A six week deep dive in which teams set technical,
business, and product goals, identify success metrics,
and iterate rapidly, sharing their progress and learning⎯
all while supported by dedicated experts.
7

8. DOJOS
A dojo is a place where teams come together to FOCUS on learning
Dojos provide…
• An immersive learning experience
• In a dedicated location
• For a fixed period of time
Dojos foster the use of…
• Collaborative problem solving
• To achieve specific outcomes
• Via rapid learning cycles

9. • Failed deployments are expensive events
that blunt business momentum
• Every change costs $1 million and takes a
year to complete
• CI/CD pipelines for early warning with
automated (well-rehearsed) deployments
• Unit tests for understanding & safety with
refactoring for cleaner structure
DOJO MENU: PROBLEMS & IMPACTS
HOW CAN YOU IMPACT THAT?
WHAT ARE YOU TRYING TO CHANGE?
Fall in love with the problem. Don’t just skip straight to a solution.

10. MEASUREMENT: CORRELATING TOWARD IMPACT
Milestones are easy, but
say nothing about the
value of the journey
Measure by how much
things are changing

11. • Failed deployments
• Change is slow to deliver
• # of Failed Deployments
• Mean Time To Recover (MTTR)
• Cycle Time
• Deployment Frequency
MEASUREMENT: CORRELATING TOWARD IMPACT
MEASURE
PROBLEM

12. EXAMPLE 1
TELECOM PROVIDER

13. Replicate the Target Dojo
• Several of the same people
• Building a culture of engineering
• Internal conferences and meetups
• Expanded to multiple locations
“This feels like it did when I worked at Facebook.”
Key Difference: No executive order
RECAPTURE THE LIGHTNING

14. Pull-based dojo model
• Customers (teams) paying with their time
• Marketing to the organization
• Experimentation
• Measure customer demand
• Shifted to cloud migration offering to align
with organizational shifts
DOJO AS A PRODUCT
Pull-based
=
market driven
=
listening to feedback from
customers

15. A PRODUCT APPROACH TO SCALING LEARNING
Viability
Feasibility
Desirability
Desirability Feasibility
Desirability
Desirability
0
Starting Point
1
Problem Insight
2
Problem/Solution Fit
3
Product Iterations
4
Product/Market Fit
5
Scale it!

16. New mission: Increase Diversity & Inclusion in IT
• Saw a need in the organization
• Built executive support
• Combined full-stack curriculum with coaching in the dojo
• Outcomes
• 40 apprentices from under-represented groups
• 29 hired (despite only 20 expected to graduate)
• 27 still with the company
• Prebuilt with the right mindset
• Managers PREFER graduates over other candidates because they know how to learn.
• Now an enterprise program
”I never thought something like this was possible here.”
WHERE ARE ALL THE WOMEN IN TECH?

17. • Connect to the customer—the teams, the organization, …
• You don’t know problem yet. Pivot as you learn
• Boldly experiment
LEARNING: EXPERIMENT AND LISTEN

18. EXAMPLE 2
MORTGAGE FINANCIER

19. When we landed – snow day – pivot to remote
From expectation to actual
• DevOps Dojo
• Pivot to table stakes to get to DevOps
• Rethink product management interactions
• Feature Delivery Team è Autonomous Product Team
MENU 1: EVOLUTION IN DOJO

21. • # of challenges/teams
• WIP/throughput of dojo
• Net Promoter Score
• Net Promoter Score
• Cycle Time / Lead Time for Changes
• Cyclomatic Complexity
• Code Coverage
• Commit Frequency
• Unit Test Count Story over Story
HOW DO YOU MEASURE THE ROI OF A LEARNING PROGRAM?
To Measures that Correlate to Impact
From Proxy Measures

22. MEASURING THE DOJO ITSELF AS A PRODUCT
How likely are you to recommend a Dojo challenge to a colleague?
1 2 3 4 5 6 7 8 9 10
Detractors Passives Promoters

23. MEASURING PRACTICE ADOPTION

25. LEARNING: MEET TEAMS AND ORGS WHERE THEY’RE AT

26. • Mentoring & supporting internal coaches
• Show, don’t tell
• Coaching, not just teaching
• Shift from contractors to employees
• Reduced talent needs (60% reduction)
LEARNING: ENGAGE THE ENABLERS

27. REVIEW: TOP LEARNINGS
• Listen to the customer
• Pivot as you learn
• Partnership and feedback
• Measure for adoption, confidence, and impact

28. • Determine desired outcomes
• Define the strategy
• Collaborative framing
• Personas for customers (design targets)
• Identify product community
• Map out the stories and journeys
• Define the Minimum Viable Product
• Build roadmap
LAUNCHING & PIVOTING THE DOJO
BUILD THE PRODUCT BACKLOG
DEFINE IT AS A PRODUCT
Dojo
Discovery
Workshop
Your dojo is a product that serves internal customers. Manage it that way.
Dojo
Launch
Workshop
Revisit your product definition regularly!

29. KEEP THE CONVERSATION GOING…
• Connect with our speakers on LinkedIn
• Check out Cprime upcoming webinars, read our blog, download
whitepapers/case studies & more:
• www.cprime.com/resources
• Share with us what topics you are interested in, ask us questions or give us
feedback!
• learn@cprime.com
• Join us for Part 3 in the series on Dec. 2, 2021
©2020 Cprime, Inc. All rights reserved. Do not copy without express written permission.

30. FOLLOW US ON SOCIAL MEDIA
Share in the conversation & keep updated on
thought leadership, events & more!
on LinkedIn, Twitter, Facebook, & YouTube

31. QUESTIONS?
WWW.CPRIME.COM | 877.753.2760
QUESTIONS?

32. QUESTIONS?
WWW.CPRIME.COM | 877.753.2760
THANK YOU
WWW.CPRIME.COM | 877.753.2760