IBML explains how intelligent capture supports corporate initiatives in this presentation from the AIIM Road Trip 2015.

1. 4 Ways Intelligent Capture
Supports Corporate Initiatives

2. Why Are We Here?
Businesses spend more than $360 billion
annually to process forms.

3. Growing Problem
Source: Brousseau & Associates

4. No Let-Up in Sight
Source: Brousseau & Associates

5. What’s Driving Complexity?
• For starters …
Source: Brousseau & Associates

6. Multiple Delivery Channels
20% of organizations print electronic documents and process
them manually or scan them into the capture process

7. Only 30% of organizations have integrated document
scanning with other capture channels!
Multiple Delivery Channels
Source: Brousseau & Associates

8. Lots of document types, lots of document formats.
More Document Types

9. • Manual data entry is a critical bottleneck:
• Key information is not captured
• Information is not timely
• Information is not accurate
• Data is poorly organized
• Systems are not well integrated
• Decision-makers don’t have access to key variables
Manual Data Entry

10. • Manual keying increases the chances of errors
• Information may be stored across multiple systems
• Some business applications involve millions of records
• Manually validating data is costly and uncontrolled
• Validation errors create costly downstream errors
Errors & Exceptions

11. • Slow delivery of information downstream results in:
• Higher labor costs
• Poor business agility
• Customer complaints
• Slow inventory turns/higher DSO
• Late payments/penalties/fines
• Potential security breaches
• Compliance violations
Information Bottlenecks

12. federal, state and industry laws, standards and regulations that
dictate how long to keep paper and electronic records
Source: Cadence Group
Regulation & Risk

13. The Solution
Import/Scan
Files
Classify Extract Validate Export

14. Intelligent Data Capture supports corporate initiatives:
1. Eliminates inefficient and costly manual processes
2. Accelerates delivery of usable information downstream
3. Provides better insights into enterprise content
4. Enhances security, compliance and control
The Benefits

15. Most companies achieve ROI on scanning and
document capture investments in 12 months or less.
The Benefits
Source: AIIM Industry Watch

16. The Benefits
Scanning & capture improves customer responsiveness 2X – 3X
Source: AIIM Industry Watch

17. Lending
The Industry Retail Banking
The Customer Regional community bank
The Challenge Reduce the cycle time and labor costs of closing mortgage loans.
The Pain Points Slow and costly manual separation and handling of 400-500 page
batches. Mix of incoming paper and digital documents.
Desired Outcome 1. Reduce loan closing times by 25%.
2. Scale processing volumes without adding additional workers or
software.
The Solution Automatic classification and separation of individual documents in a
400-500 page batch and route the right ones to the right person or
workflow step.
Lending
The Industry Retail Banking
The Customer Regional community bank
The Challenge Reduce the cycle time and labor costs of closing mortgage loans.
The Pain Points Slow and costly manual separation and handling of 400-500 page
batches. Mix of incoming paper and digital documents.
Desired Outcome 1. Reduce loan closing times by 25%.
2. Scale processing volumes without adding additional workers or
software.
The Solution Automatic classification and separation of individual documents in a
400-500 page batch and route the right ones to the right person or
workflow step.

18. Financial Services
The Industry Financial Services - Secondary Market
The Customer Secondary Automotive Loan organization with a 35 state footprint
The Challenge Improve image quality, accuracy of loan packages and speed to long-term
repository
The Pain Points Manual process was slow, bottlenecked expansion, and additional
headcount was necessary to grow business
Desired Outcome • Automate the scanning and classification of car loans to improve
efficiencies and accuracy
• Same solution across 35+ states with easy learning of variations
The Solution • Classify documents upon receipt in organization
• Validate that a package is complete, or not complete

19. Healthcare
The Industry Healthcare
The Customer Largest non-profit healthcare organization in the Southwest U.S.
The Challenge Reduce turnaround time for scanning of patient records to improve patient care,
accelerate billing, and manage growing patient records volumes.
The Pain Points Slow availability of patient records delayed coding (stretching DSO) and resulted
in a deluge of calls from health workers and patients regarding their status.
Desired Outcome Speed availability of patient records, while making the process more efficient to
allow for the consolidation of scanning operations and support higher volumes.
The Solution Intelligent scanning platform integrated with legacy capture and ECM solutions.
The Results 1.Improved DSO
2.Reduce records scanning turnaround time from several days to four hours
3.Increase efficiency and allow for reassignment of 50% of records staff
4.Save $5,000 a month in paper by out-sorting batch separator sheets

20. ibml provides intelligent information capture solutions that
drive business process improvements. Combining
intelligent scanners, software and services, ibml’s
comprehensive solutions automate the most demanding
document applications in banking, financial services,
healthcare, government services, outsourcing and more.
Every day, ibml customers in 48 countries rely on our
technology to accurately and efficiently capture and
process millions of documents.
Learn more at www.ibml.com
ibml

21. +
Leading
edge
advanced
classification
engine
ImageTrac
superior
speed,
image quality
and data
=
Highest
Velocity &
Best
Accuracy
ibml

22. • Questions?