Marie-Christine Diaz Pelaez
2 SlideShares 5 Followers 44 Followings
Personal Information
Organization / Workplace
Brussels Area, Belgium Belgium
Occupation
Senior Solution Manager at SWIFT
Industry
Finance / Banking / Insurance
Website
www.swift.com
About
17 years of experience in commercial and marketing related activities in pre-sales support, business and technical consultancy, commercialisation of services and solutions for the financial industry 13 years of experience in IT telecommunication related projects for the financial industry in different roles (project management, architecture and requirements engineering) Specialties: Product / Market Management, Consultancy, Project Management, Architecture/Requirements engineering
Contact Details
Tags
kpis bpo swift swift bpo corporates ictf
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Presentations

(2)

SWIFT BPO for Corporates ICTF conference

11 years ago • 1858 Views

KPIs for BPO

11 years ago • 2895 Views
Personal Information
Organization / Workplace
Brussels Area, Belgium Belgium
Occupation
Senior Solution Manager at SWIFT
Industry
Finance / Banking / Insurance
Website
www.swift.com
About
17 years of experience in commercial and marketing related activities in pre-sales support, business and technical consultancy, commercialisation of services and solutions for the financial industry 13 years of experience in IT telecommunication related projects for the financial industry in different roles (project management, architecture and requirements engineering) Specialties: Product / Market Management, Consultancy, Project Management, Architecture/Requirements engineering
Tags
kpis bpo swift swift bpo corporates ictf
See more