The document discusses the state of the capture industry and opportunities and challenges in capturing information. It notes that information is now everywhere but mostly unstructured, and that cloud/mobile, consumerization, and changing work nature are disrupting organizations. This creates information chaos that capture solutions can help address by improving access, productivity, customer engagement, and compliance while reducing costs. However, challenges include overcoming reliance on paper, improving success rates of digital projects, and addressing needs for signatures. Mobile capture is growing but recognition of its importance varies. Selling capture solutions requires understanding changing buyer behaviors and priorities.
Content analytics is using rules, mathematical, statistical, and semantic models to automate how content is captured, analyzed, and governed over its lifecycle
Leading IT analyst firm Enterprise Management Associates (EMA) conducted global research with 400 executives and ITSM shareholders to provide actionable understanding of the appetite, adoption, maturity, and near-term plans for these technologies and their transformational impact on ITSM.
These slides based on the webinar provide highlights from this new research!
EMA research places AI and automation initiatives at the top of C-level technology priorities. But resistance to change, lack of experience, and the complexity of training models all hold back progress.
These slides, based on the webinar, address 5 common misconceptions about AI-powered ITSM automation and present a practical way to revolutionize IT support without changing platforms, processes, or user habits.
Webinar discussing the top trends driving the Digital Enterprise with Content and Process. ECM has never been more important to driving productivity in the enterprise. Forrester's Cheryl McKinnon discusses the top trends that leaders are using to build the Digital Enterprise.
Content analytics is using rules, mathematical, statistical, and semantic models to automate how content is captured, analyzed, and governed over its lifecycle
Leading IT analyst firm Enterprise Management Associates (EMA) conducted global research with 400 executives and ITSM shareholders to provide actionable understanding of the appetite, adoption, maturity, and near-term plans for these technologies and their transformational impact on ITSM.
These slides based on the webinar provide highlights from this new research!
EMA research places AI and automation initiatives at the top of C-level technology priorities. But resistance to change, lack of experience, and the complexity of training models all hold back progress.
These slides, based on the webinar, address 5 common misconceptions about AI-powered ITSM automation and present a practical way to revolutionize IT support without changing platforms, processes, or user habits.
Webinar discussing the top trends driving the Digital Enterprise with Content and Process. ECM has never been more important to driving productivity in the enterprise. Forrester's Cheryl McKinnon discusses the top trends that leaders are using to build the Digital Enterprise.
Informa Tech’s 2019 IT Buying Research was developed to gain critical insight into business technology decision makers, and delves into:
- The profile of the modern IT professional and their organizations
- Vendor engagement
- The collaborative IT purchase process
- Work habits and more
Salesforce and Remedyforce ISV Tech Talk: Pushing New Versions of your AppBMC Software
BMC Remedyforce was asked to present at Dreamforce 2015 on our seamless upgrades to thousands of users using the Salesforce App Cloud Push mechanism. Remedyforce is seen as a leader in the IT Service Management and Help Desk SaaS markets. Remedyforce help desk and service management is built on Salesforce and integrates with Service Cloud and other Salesforce App Cloud and AppExchange apps. Learn more: http://www.bmc.com/remedyforce
EMA’s research report, “Network Performance Management Strategies for the Digital Enterprise,” offers IT professionals a guide toward understanding NPM technology. EMA surveyed 250 IT professionals and conducted a half-dozen phone interviews to identify best practices and successful strategies for NPM solutions.
Check out these slides--based on the webinar featuring EMA Research Director Shamus McGillicuddy --to get some of the results of this research.
Managing a professional services firm is hard work. Firm leaders must juggle marketing, business development, client service, staff recruiting, development and retention to a successful outcome for everyone involved. There is one thing that
firm leaders must feel comfortable with that links all of these firm management initiatives together — technology.
Annual commentary on future of corporate B2B purchasing considering organization, technology and supply base with specific challenges for purchasing leaders identified,
PepsiCo needed to:
Enable dashboards and selected applications on smart phones
Increase the usability and richness of custom applications
E.g. Port Demand Resource Planner from a thick client to an RIA
Establish a division of responsibilities between rich applications and portal umbrellas
Future of Document Management Day in BelgiumJohn Newton
Speculations on the future of document management 10 years into the future. What will drive the management of documents, information and business processes? What are the implications for European organizations and businesses? What will really break the Productivity Gap? Presented at the Amplexor Future of Document Management Day.
Crime Scene Investigation: Content – Who killed Enterprise Content Management? As consumer technology takes more attention, enterprise content management seems to have disappeared, particularly ECM. Presentation by John Newton was made at the Technology Services Group led by Dave Giordano at the University of Chicago Gleacher Center on 8 June 2011.
CIO Advisory Services Guide | White Paper from Brittenford SystemsBrittenford Systems
IT departments are under stress as the need for financial resources becomes overwhelming and technology departments are required to do more with less, using existing IT systems while having to also move or keep systems online. This white paper serves as a guide to CIO advisory services and discusses the current stress on the IT industry.
A strong communication capability between the business and IT ensures the alignment of business requirements with delivered IT functionality and value. Use this storyboard to understand common barriers to effective requirements management, tactical solutions to overcome these barriers, and how to achieve a high level of project success.
This storyboard will help you:
•Understand the common barriers to effective requirements management
•Learn how organizations have solved these challenges
•Implement your own tactical solutions to enable effective communication of business requirements for IT projects in your organization
•Achieve a high level of project success
Whether an organization develops its own applications or implements packaged solutions, the success of the project depends on the clear communication of business requirements in terms IT can understand and deliver.
Business Process Automation Solutions Powerpoint Presentation SlidesSlideTeam
Overcome the gap between business and technology by offering automated solutions with the Business Process Automation Solutions PowerPoint Presentation Slides. The business automation PowerPoint slide deck talks about current state analysis, automation implementation areas, such as the market department, human resource department, finance department, etc. Discuss the challenges faced by the company which arises the need for automation. Showcase different business automation processes such as file transfer, report generation, order entry, spreadsheets, etc. After that, showcase automation implementation areas, including marketing, human resourcing, finance, and accounting. The presentation also provides the details of marketing automation software, CRM system, the timeline for implementing marketing automation in the company. Our company automation PPT visuals describe marketing automation training programs for employees. This will help to make the HR department more responsive, transparent, and measurable. You can also present training delivery methods, and cost. This business process reengineering slide deck showcases market automation impact on customer performance. Details like challenges faced by the HR department due to lack of automation, impact of automation on HR management can be presented with the business process automation PowerPoint presentation. https://bit.ly/3afvPjc
[Webinar Slides] Improving your Organization’s Collaborative and Case-Centric...AIIM International
In this webinar, we’ll teach you how to take advantage of your Office 365 and SharePoint implementations as well as improve the ROI of your existing software investments.
Want to follow along with the webinar replay? Download it here for FREE: http://info.aiim.org/improving-your-collaborative-and-case-centric-processes
IT Service Management (ITSM) Model for Business & IT AlignementRick Lemieux
Today’s multi-faceted business world demands that Information Technology provide its services in the context of a fully integrated corporate strategic model. This transformation becomes possible when IT evolves from its technological heritage into a Business Technical Organization, or an “internal service provider.” This paper describes how the itSM Solutions reference model integrates five widely used service management domains to create a powerful model to guide IT in its journey into the business leadership circle.
[Webinar Slides] Modern Problems Require Modern SolutionsAIIM International
In this webinar, we pinpoint common problems with meeting content strategies of today, learn how to address the struggles with legacy solutions as well as how to tackle them head-on.
Want to follow along with the webinar replay? Download it here for FREE: http://info.aiim.org/modern-problems-require-modern-solutions
Consumer technology is invading the enterprise and IT must embrace it in order to encourage employee productivity and satisfaction. Info-Tech recommends that organizations allow personal mobile devices on their corporate networks. This research addresses the following:
•Understand differences in security and management between the three major platforms – BlackBerry, Apple iOS, and Google Android.
•Evaluate the organization's position on the mobile device security scale and determine if third-party infrastructure is necessary.
•Development and enforcement of a personal mobile acceptable use policy to encourage end-user compliance and foster success.
Embrace consumer technology in the enterprise, and focus on end-user compliance to leverage productivity and maximize the potential for success.
Become a Certified Information Professional (CIP), AIIM's newly-launched certification. Earning this designation demonstrates your ability to solve an organization's existing information-related problems as well as plan for the future.
Informa Tech’s 2019 IT Buying Research was developed to gain critical insight into business technology decision makers, and delves into:
- The profile of the modern IT professional and their organizations
- Vendor engagement
- The collaborative IT purchase process
- Work habits and more
Salesforce and Remedyforce ISV Tech Talk: Pushing New Versions of your AppBMC Software
BMC Remedyforce was asked to present at Dreamforce 2015 on our seamless upgrades to thousands of users using the Salesforce App Cloud Push mechanism. Remedyforce is seen as a leader in the IT Service Management and Help Desk SaaS markets. Remedyforce help desk and service management is built on Salesforce and integrates with Service Cloud and other Salesforce App Cloud and AppExchange apps. Learn more: http://www.bmc.com/remedyforce
EMA’s research report, “Network Performance Management Strategies for the Digital Enterprise,” offers IT professionals a guide toward understanding NPM technology. EMA surveyed 250 IT professionals and conducted a half-dozen phone interviews to identify best practices and successful strategies for NPM solutions.
Check out these slides--based on the webinar featuring EMA Research Director Shamus McGillicuddy --to get some of the results of this research.
Managing a professional services firm is hard work. Firm leaders must juggle marketing, business development, client service, staff recruiting, development and retention to a successful outcome for everyone involved. There is one thing that
firm leaders must feel comfortable with that links all of these firm management initiatives together — technology.
Annual commentary on future of corporate B2B purchasing considering organization, technology and supply base with specific challenges for purchasing leaders identified,
PepsiCo needed to:
Enable dashboards and selected applications on smart phones
Increase the usability and richness of custom applications
E.g. Port Demand Resource Planner from a thick client to an RIA
Establish a division of responsibilities between rich applications and portal umbrellas
Future of Document Management Day in BelgiumJohn Newton
Speculations on the future of document management 10 years into the future. What will drive the management of documents, information and business processes? What are the implications for European organizations and businesses? What will really break the Productivity Gap? Presented at the Amplexor Future of Document Management Day.
Crime Scene Investigation: Content – Who killed Enterprise Content Management? As consumer technology takes more attention, enterprise content management seems to have disappeared, particularly ECM. Presentation by John Newton was made at the Technology Services Group led by Dave Giordano at the University of Chicago Gleacher Center on 8 June 2011.
CIO Advisory Services Guide | White Paper from Brittenford SystemsBrittenford Systems
IT departments are under stress as the need for financial resources becomes overwhelming and technology departments are required to do more with less, using existing IT systems while having to also move or keep systems online. This white paper serves as a guide to CIO advisory services and discusses the current stress on the IT industry.
A strong communication capability between the business and IT ensures the alignment of business requirements with delivered IT functionality and value. Use this storyboard to understand common barriers to effective requirements management, tactical solutions to overcome these barriers, and how to achieve a high level of project success.
This storyboard will help you:
•Understand the common barriers to effective requirements management
•Learn how organizations have solved these challenges
•Implement your own tactical solutions to enable effective communication of business requirements for IT projects in your organization
•Achieve a high level of project success
Whether an organization develops its own applications or implements packaged solutions, the success of the project depends on the clear communication of business requirements in terms IT can understand and deliver.
Business Process Automation Solutions Powerpoint Presentation SlidesSlideTeam
Overcome the gap between business and technology by offering automated solutions with the Business Process Automation Solutions PowerPoint Presentation Slides. The business automation PowerPoint slide deck talks about current state analysis, automation implementation areas, such as the market department, human resource department, finance department, etc. Discuss the challenges faced by the company which arises the need for automation. Showcase different business automation processes such as file transfer, report generation, order entry, spreadsheets, etc. After that, showcase automation implementation areas, including marketing, human resourcing, finance, and accounting. The presentation also provides the details of marketing automation software, CRM system, the timeline for implementing marketing automation in the company. Our company automation PPT visuals describe marketing automation training programs for employees. This will help to make the HR department more responsive, transparent, and measurable. You can also present training delivery methods, and cost. This business process reengineering slide deck showcases market automation impact on customer performance. Details like challenges faced by the HR department due to lack of automation, impact of automation on HR management can be presented with the business process automation PowerPoint presentation. https://bit.ly/3afvPjc
[Webinar Slides] Improving your Organization’s Collaborative and Case-Centric...AIIM International
In this webinar, we’ll teach you how to take advantage of your Office 365 and SharePoint implementations as well as improve the ROI of your existing software investments.
Want to follow along with the webinar replay? Download it here for FREE: http://info.aiim.org/improving-your-collaborative-and-case-centric-processes
IT Service Management (ITSM) Model for Business & IT AlignementRick Lemieux
Today’s multi-faceted business world demands that Information Technology provide its services in the context of a fully integrated corporate strategic model. This transformation becomes possible when IT evolves from its technological heritage into a Business Technical Organization, or an “internal service provider.” This paper describes how the itSM Solutions reference model integrates five widely used service management domains to create a powerful model to guide IT in its journey into the business leadership circle.
[Webinar Slides] Modern Problems Require Modern SolutionsAIIM International
In this webinar, we pinpoint common problems with meeting content strategies of today, learn how to address the struggles with legacy solutions as well as how to tackle them head-on.
Want to follow along with the webinar replay? Download it here for FREE: http://info.aiim.org/modern-problems-require-modern-solutions
Consumer technology is invading the enterprise and IT must embrace it in order to encourage employee productivity and satisfaction. Info-Tech recommends that organizations allow personal mobile devices on their corporate networks. This research addresses the following:
•Understand differences in security and management between the three major platforms – BlackBerry, Apple iOS, and Google Android.
•Evaluate the organization's position on the mobile device security scale and determine if third-party infrastructure is necessary.
•Development and enforcement of a personal mobile acceptable use policy to encourage end-user compliance and foster success.
Embrace consumer technology in the enterprise, and focus on end-user compliance to leverage productivity and maximize the potential for success.
Become a Certified Information Professional (CIP), AIIM's newly-launched certification. Earning this designation demonstrates your ability to solve an organization's existing information-related problems as well as plan for the future.
Smartphones are changing customer and staff behavior. Information needs to be aware from everywhere, at anytime, and from any device. But don't do random acts of mobile - consider instead the strategic role of mobile for your staff and customers.
This presentation describes how you can use social technologies to transform key business processes, but also required governance to reduce risks. For more information www.aiim.org
Riding the wave of socal media to grow your businessAtle Skjekkeland
This presentation will guide you through some tips and tricks for engaging in the social media world, with the intention of growing your business, not just sharing your photos and what you ate last night.
OpenText Introduces the First Auto-Classification Solution with Built-in Transparency and Defensibility
This new offering delivers consistent, defensible classification of enterprise content including email, Social Media and legacy content without end-user intervention.
This presentation explains Information Governance. Learn what it takes to improve the value of information, manage information risks, and reduce information costs.
This presentation provides you with an overview of how to implement Electronic Records Management (ERM) according to ISO15489. The slides are from AIIM's ERM Specialist and Master Certificate Programs. For more information visit www.aiim.org/training
Gezamenlijke presentatie van ArchiXL en DIKW over belangrijke ontwikkelingen op het gebied van data en informatie en wat dit betekent voor organisaties.
In this advanced business analysis training session, you will learn RPA. Topics covered in this session are:
• What is RPA?
• Making Office Productive
• Consequences
• Automation
For more information, click here: https://www.mindsmapped.com/courses/business-analysis/advanced-business-analyst-training/
Scanning documents is the first step in the process and brings many business benefits; however, it is capturing information from the page that is the biggest value proposition. Automatically capturing data from the scanned document, validating and interpreting it, eliminates costly process steps, leading to improvements in productivity, customer satisfaction, accuracy of information, and better governance and compliance.
Simplifying business IT is essential for building resilience. Intelligent Automation is no longer an option; it's a necessity. Utilizing solutions like DRYiCE iAutomate, an AI-driven runbook automation tool, empowers CIOs to streamline operations, reducing wait times and enhancing customer experiences.
Guest speaker Cheryl McKinnon from Forrester and Captricity Founder and CEO Kuang Chen talk about how leading insurers leverage new technology to automate critical business processes.
DRIVERS AND IMPEDIMENTS TO DIGITAL TRANSFORMATION - THE RESEARCHTom Rieger
In August 2020 EnterpriseDB and Platform 3 jointly asked 1000s of IT professionals their perspectives and priorities. This paper is a detailed view of those results.
Old Infrastructure or New IP? Your Choice: The Brocade CIO Survey 2015Dawn Morris
A new survey of CIOs worldwide from Brocade reveals the business impact of legacy infrastructures, and highlights the need for more innovative solutions to businesses network needs. In the Brocade Global CIO Survey 2015, 75 percent of CIO respondents stated their network is an issue in achieving their organizations goals. For almost a quarter of CIO’s polled, it is a “significant” issue.
This is an article published by Mason Alexander of NDMC Consulting that provides a simple explanation of what Robotic Proces Automation (RPA) is and why it's expected to be a game changer in knowledge worker productivity.
Leveraging Mainframe Machine and Log Data in Splunk AnalyticsPrecisely
You rely on modern ITOA platforms to provide enhanced visibility, manage IT analytics and operations, security, automation and operational intelligence to keep your business running effectively. But these systems don’t natively integrate with your critical mainframe and IBM i log and machine data— leaving you with a glaring blind spot in your IT Infrastructure.
Offered as part of Ironstream: The Full Stack DemoSeries, watch this on-demand webinar, Leveraging Mainframe Machine and Log Data in Splunk Analytics, to learn how Ironstream enables organizationsto bring mainframe machine and log data into their ITOA environment to have real-time visibility into the mainframe to create better agility while reducingwasted time, money, and resources.
Given the breadth and pace of innovation, all signs point to a widening skills gap. This will put further pressure on organizations of all sizes to rethink their workforce strategies. While the notion of a skills gap is a seemingly straightforward concept, below the surface, there are many nuances to the story. This CompTIA research report explores these issues, setting the stage for approaches to tackling the IT skills gap.
Digital Transformation and Application Decommissioning - THE RESEARCHTom Rieger
The resulting research paper from the August 2020 market surveying of 1000s of IT professionals around the current state of affairs and what is happening over the next 18-14 months.
The state of it complexity in apj whitepaper finaldigitalinasia
Ever increasing complexity is holding back digital transformation efforts and restricting cloud adoption. Reducing complexity and increasing security is high on the agenda for CIOs and businesses
in Asia Pacific region and Japan.
Fuji Xerox 10 Hottest Trends in Corporate DigitilisationCassandra Powell
In this Slideshare we cover the hottest key market trends that are shaping the future for any organisations actively seeking to achieve better business outcomes through digital transformation.
In this Slideshare, Fuji Xerox covers the hottest trends for any organisations actively seeking to achieve a more efficient business workflow through digitalisation.
Forrester Guidance on DTM for Procurement FINALDocuSign
This one-page brief highlights the most pertinent information for Procurement Organizations from a 2015 Forrester Consulting Study.
The DocuSign-commissioned study explores the quickly emerging realm of Digital Transaction Management (DTM). Some 400 business leaders across the planet were surveyed about their own document-intensive processes and how they select and manage technologies. It also covers what they see as the biggest risks of not evolving.
To read the entire study “Digital Transforms The Game of Business: Digital Transaction Management Emerging as Key Solution.” go here: http://dtm.docusign.com/forrester?jumpid=slideshare-forrester-52015
In today’s globalized, competitive marketplace, being able to leverage technology to deliver faster turnaround times, meet lower pricing goals and provide customizable options can mean the difference between sustainability and irrelevancy. In this ebook, we’ll explore some of the leading solutions transforming the manufacturing industry:
- Automation for cost savings
- 3D printing for improved productivity
- Smart data for quality assurance
- Connectivity for safety and communication
- Security solutions to protect it all
Learn more: http://ms.spr.ly/6006Twegg
Similar to State of the Capture Industry 2014 (20)
We are seeing a massive change in how organizations identify, procure, and implement solutions. This changes the role of the B2B sales rep. Learn how to be ready for the change.
This presentation provides you with an overview of Electronic Records Management (ERM). The slides are from the AIIM ERM Certificate Program covering technologies and global best practices for managing electronic records.
This presentation provides you with an overview of Email Management (EMM). The slides are from AIIM's EMM Certificate Program, which is a training program designed from global best practices among AIIM's 65,000 Associate and Professional members.
This presentation provides you with an overview of Business Process Management (BPM). The slides are from AIIM's BPM Certificate Program, which is a training program designed from global best practices among AIIM's 65,000 Associate and Professional members. The BPM program covers concepts and technologies for process streamlining and re-engineering; requirements gathering and analysis; application integration; process design and modelling; monitoring and process analysis; and managing change. For more information visit www.aiim.org/training
This presentation provides you with a practical approach for implementing Enterprise Content Management (ECM) using the open methodology MIKE2. The slides are from the AIIM ECM Specialist and Master Certificate Programs. For more information visit www.aiim.org/training
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex ProofsAlex Pruden
This paper presents Reef, a system for generating publicly verifiable succinct non-interactive zero-knowledge proofs that a committed document matches or does not match a regular expression. We describe applications such as proving the strength of passwords, the provenance of email despite redactions, the validity of oblivious DNS queries, and the existence of mutations in DNA. Reef supports the Perl Compatible Regular Expression syntax, including wildcards, alternation, ranges, capture groups, Kleene star, negations, and lookarounds. Reef introduces a new type of automata, Skipping Alternating Finite Automata (SAFA), that skips irrelevant parts of a document when producing proofs without undermining soundness, and instantiates SAFA with a lookup argument. Our experimental evaluation confirms that Reef can generate proofs for documents with 32M characters; the proofs are small and cheap to verify (under a second).
Paper: https://eprint.iacr.org/2023/1886
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
Welcome to the first live UiPath Community Day Dubai! Join us for this unique occasion to meet our local and global UiPath Community and leaders. You will get a full view of the MEA region's automation landscape and the AI Powered automation technology capabilities of UiPath. Also, hosted by our local partners Marc Ellis, you will enjoy a half-day packed with industry insights and automation peers networking.
📕 Curious on our agenda? Wait no more!
10:00 Welcome note - UiPath Community in Dubai
Lovely Sinha, UiPath Community Chapter Leader, UiPath MVPx3, Hyper-automation Consultant, First Abu Dhabi Bank
10:20 A UiPath cross-region MEA overview
Ashraf El Zarka, VP and Managing Director MEA, UiPath
10:35: Customer Success Journey
Deepthi Deepak, Head of Intelligent Automation CoE, First Abu Dhabi Bank
11:15 The UiPath approach to GenAI with our three principles: improve accuracy, supercharge productivity, and automate more
Boris Krumrey, Global VP, Automation Innovation, UiPath
12:15 To discover how Marc Ellis leverages tech-driven solutions in recruitment and managed services.
Brendan Lingam, Director of Sales and Business Development, Marc Ellis
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
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Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
5. INFORMATION IS NOW EVERYWHERE
90% of information
was created in the
last two years.
80% of information
is un-structured
6. Disrupter #1 - Cloud and Mobile
Creating an expectation of anywhere, anytime access.
• It is estimated that 4.2 Billion
people have a toothbrush, while
5.1 Billion people have a cell
phone
• When the platform change, the
leaders change
• The buying power is changing from
IT to business
• In just 45 seconds, users can go
from never having heard a song to
owning it
7. Disrupter #2 - Consumerization
Transforming what users expect from applications
and how we deliver them.
• 82% of knowledge workers don’t think
their IT department is doing a good job
providing them with effective tools and
technologies
• 73% of knowledge workers think they
should be encouraged to find and test
IT solutions that can improve business
operations
• We are getting bottom-up procurement
models targeting knowledge workers
8. Disrupter #3 - Changing Nature of Work
Forcing organizations to think flat and agile, not
hierarchical and slow.
45% of young professionals would accept a lower paying job
with more flexibility rather than a higher-paying job with less.
Source: Cisco
Photo source: http://www.flickr.com/photos/globalx/4864001692/
9. Implication
Managing Information Chaos – managing the volume, variety and
velocity of information and content created by these three
disrupters - is THE business challenge of the next decade.
• Knowledge workers -- “I’m drowning in information but thirsty for
knowledge.”
• Security officers -- “Information is leaking out of the organization at every
turn.”
• Records managers and lawyers – “The volume of information that is
beyond our ability to control is increasing business risk and exposure.”
• IT people -- “I can’t keep up with the demands of the business and they are
working around us rather than with us.”
• The Business -- “Productivity is declining because our inability to automate
our core processes.”
• The C-Suite -- “I’m afraid we are spending too much just keeping the lights
on, and that we will miss the next wave of technology and be left behind.”
10. From Information Chaos to Information Opportunities
CAPTURE OPPORTUNITIES
Download the full report from
http://info.aiim.org/paper-wars
11. A Need for Digital Transformation
Corporations need a digital transformation to
improve productivity
We are seeing weak growth in both
jobs and productivity (both before
and after the recession)
Annual productivity gains have
declined from 3.3% to 1.8%
Many corporations have over the
last 10 years failed to leverage IT to
improve productivity.
Source: http://www.frbsf.org/economic-research/publications/working-papers/2014/wp2014-15.pdf
12. Paper Hinders Progress
68% believe business-at-the-speed-of-paper will be “unacceptable in
just a few years’ time”
46% consider that the biggest single productivity improvement
for most of their business processes is to remove the paper
Source: AIIM
Download the full report from
http://info.aiim.org/paper-wars
13. 0% 20% 40% 60% 80% 100%
Internal HR: expenses, timesheets, on-boarding, etc.
Finance, accounts payable (invoices)
Customer correspondence, help desk
Specific line-of-business, forms-based, external
Contracts, procurement, shared-services
Other internal processes, e.g., approvals, quality, etc.
Finance, accounts receivable (credit control)
Case-based, claims, investigations, consultations
New applications, mortgages, members, accounts
Logistics, delivery, manifests, etc.
Plant records, inspections, engineering change
Citizen benefits, permits, tax, census, etc.
Paper Free Not Paper-Free
Paper Free Processes
Have you made any of the following processes capture-enabled or paper-free?
N=272 Line length indicates N/A
Source: AIIM
14. Drivers for Scanning and Capture
What would you say are the three biggest drivers for scanning and data capture
in your organization? (Max THREE)
0% 10% 20% 30% 40% 50% 60% 70%
N=327,
Improved searchability/sharability of business documents
Improved process productivity
Reduced physical storage space
Faster response to customers/citizens/staff
Records security and compliance
Remote access for teleworking or business continuity
Reduced postage/transportation and document logistics
Sustainability/environmental initiatives
Improved accuracy and quality of data
Flexibility for process change or outsource
Source: AIIM
15. Improve Access
• Improve
productivity of
professional staff by
30.9% (in average)
by ensuring they
can find internal
information and
documents as
quickly and as easily
as they find
information on the
web. (source: AIIM)
Source: AIIM
16. Improve Productivity
• Improve productivity of administrative staff by 33.5% (in average) with
using work-flowed scanned forms and documents (source: AIIM)
Source: The Forrester WaveTM: Smart Process Applications, Q2 2013
17. Improve Customer/Staff Engagement
• Connecting people, information, and knowledge helps to improve
employee engagement
• Employee engagement affects customer service by 10%, productivity
by 21%, and profitability by 22%. (source: Gallup)
Source: http://www.gallup.com/strategicconsulting/161459/engagement-work-effect-performance-continues-tough-economic-times.aspx
18. Improve Compliance
• Reduce legal costs, fines and damages by 25% (in average) by applying
best practice procedures to records management, security and e-
Discovery (source: AIIM)
Subject to
Legal Hold,
2%
Has
Business
Utility, 25%
Regulatory
Record
Keeping,
5%
Everything
Else, 68%
Source: cgoc.com
Improve compliance:
• Finding and retrieving
information on demand
• Controlling access and
confidentiality
• Monitoring and
reporting for
enforcement
• Comprehensive auditing
• Secure retention and
destruction
Reduce costs:
19. ROI in the Real World
Download the full report from
http://info.aiim.org/paper-wars
20. Point of Capture
9% 9% 18% 19% 45%
Scan “at the
door” or
Digital
mailroom
Dedicated
scan in
advance of
the process
Scan to
archive after
the process
We only do
ad hoc
scanning
Distributed
multi-channel
capture
Source: AIIM
21. Digital Mailroom/Multi-Channel
Which aspects of digital mailrooms are proving the most beneficial? (Max TWO)
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
N=65, digital mailroom users
Faster turnaround times to customers
More efficient/higher quality data capture for
downstream processes
Fewer operational staff physically handling mail
Reduced storage and processing space for mail
Immediate access to latest customer
correspondence
Remote accessibility for mobile/telework/outsource
staff
Fewer lost/delayed mail items
Environmental benefits – fuel, photocopies, etc.
Outsource of mail-handling operations
Source: AIIM
22. Outsourced Services
What use do you make of outsourced document services and what are your
plans?
% of organizations
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
40% 30% 20% 10% 0% 20% 30% 40% 50%
N=263. Line length indicates Don’t Use
Box store
Scan-on-retrieval from store
Back-scanning of paper records
Inbound mail services, digital mailroom
Scanning to image, post-process archiving
Scanning to image pre-process
Scanning and data capture pre-process
Outbound merge and printing
SaaS email management/storage
SaaS services for ECM
Use less Use same Use more
Source: AIIM
23. Semantic and Analytical Technologies
AIIM Nov 2014 - preliminary findings, N=49
• 90% of information and IT
professionals think semantic
and analytical technologies
are key components for
turning information chaos into
information opportunities
• 84% of organizations will
continue to hoard
information, but will start to
rely on semantic and analytics
technologies to provide
insight and control
Source: AIIM
24. From Information Chaos to Information Opportunities
CAPTURE CHALLENGES
Download the full report from
http://info.aiim.org/paper-wars
25. Why So Much Paper?
Why do you think there is still paper in so many of your business
processes? (Max THREE)
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
N=325,
Lack of management initiatives or mandates to reduce it
We need physical signatures on paper
Staff prefer paper for handling/reading/notes
Lack of understanding of paper-free options
Suppliers and customers continue to send us paper
Legal admissibility will be compromised
It’s a major and potentially disruptive change
Paper provides a more reliable/ auditable/accessible record
Not cost-effective to provide suitable
scanning/capture/workflow
Source: AIIM
26. Success Stories
Have you made any of the following processes capture-enabled or paper-free,
and if so, how would you rate the success or ROI of the project?
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Finance, accounts payable (invoices)
Finance, accounts receivable (credit control)
Contracts, procurement, shared-services
Customer correspondence, help desk
New applications, mortgages, members, accounts
Specific line-of-business, forms-based, external
Other internal processes, e.g., approvals, quality,…
Case-based, claims, investigations, consultations
Plant records, inspections, engineering change
Citizen benefits, permits, tax, census, etc.
Internal HR: expenses, timesheets, on-boarding, etc.
Logistics, delivery, manifests, etc.
N=408, Normalized for not
applicable and not paper-free
Excellent Good Average Poor
Source: AIIM
27. Signatures Required
For which of the following needs are authorization signatures considered essential
in your organization? (Tick all that are significant)
0% 20% 40% 60% 80%
Internal compliance
Required by regulations
Authorization for action or payment
Contracts with 3rd parties
Required by law
Consent/agreement by customers,…
Professional authority (doctors,…
Health and safety
Source: AIIM
28. Personal Resort to Paper
For which of the following purposes do you personally resort to printing paper
copies?
0% 10% 20% 30% 40% 50% 60% 70%
N=364,
To take to a meeting
To add a signature
To read offline or out of the office
To review and mark up with changes
To keep a legal or audit copy
As a receipt or confirmation of order
As a reference or prompt during an on-screen process
To keep a local or personal file copy
As a hard copy of important emails
Source: AIIM
29. From Information Chaos to Information Opportunities
MOBILE CAPTURE
Download the full report from
http://info.aiim.org/paper-wars
30. Mobile Evolution
1960 1970 1980 1990 2000 2010
Console Terminals PC Laptop Notebook
Source: George Parapadakis, IBM
Smart
Phablet
Direct
Connection
RS-232 Ethernet
Dial-Up
Modem
Broadband
3G / 4G
WiFi / Fibre
IT Only Specialist
Office
Worker
Mobile
Workforce
Any
Employee
Customers
Data Room
Location
Based
Company
Wide
Customer
Site
Home
Working
Anywhere
Device
Connectivity
User
Location
Mobility (Distance from Source)
Timeshare Multi-User
Client-
Server
Interface Web Apps
31. Mobile Capture - places
Are forms and documents currently captured in any of the following places
for use in your key business processes?
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
General employees at home or travelling
Branch offices/ shops/ stores/ warehouse
Field staff at home
Field staff on road/mobile
Premises of agents, representatives or suppliers
Customers/citizens on your premises (self-service)
Customers/citizens scanned at home
Customers/citizens on web forms or active PDFs
Customers/citizens on mobile, no app
Customers/citizens on mobile, with app
Yes, now Planned 12-18 months No
N=162, excl. N/A
Source: AIIM
32. Mobile Capture - status
9% 25% 34% 33%
Required
option for all
processes
Keen to
exploit
Recognize
importance,
but still not
planning
Not looking
to mobile
Source: AIIM
33. Mobile Capture - content
Do employees in your business unit use portable devices (portable
scanners, smartphones, tablets) for any of the following?
0% 10% 20% 30% 40% 50%
Expense claim receipts
Paper forms (image only)
Supporting documents (image only)
Photo images (as records)
Capture photo images with OCR (barcodes, metering, license
plates)
Capture paper forms with OCR
Forms app (direct data input – digital clipboard)
Tablet and stylus for signatures
None of these
N=162, excl. N/A
Source: AIIM
34. Mobile Capture - benefits
What have been the two biggest benefits of your mobile/portable capture
projects? (Max TWO)
0% 10% 20% 30% 40% 50% 60%
N=67 with mobile
Speed of data availability
Reduced logistics of forms and paper handling
Keeping paper out of the process
Improved back-office efficiency
Better data accuracy
Reduction in form-filling time
Freeing up process flows/approval cycles
More competitive customer service
Fewer lost/incomplete forms
Source: AIIM
36. From Information Chaos to Information Opportunities
SELLING CAPTURE SOLUTIONS
Download the full report from
http://info.aiim.org/paper-wars
37. Rethink Your Approach
• Few organizations are ready for the volume, variety, and velocity of
information in 2020 – IDC expects us to have 44 times more information by
2020.
• IT investments are changing from IT to Business – Gartner claims that the
business currently control 35% of IT investments, but this will change to
90% in 2020.
• The SMAC stack (Social Media, Mobile, Analytics, and Cloud) allows you
to disrupt the market – for example, cloud computing allows you to turn
the procurement model up-side-down by targeting knowledge workers.
• Consumer IT is impacting how buyers evaluate enterprise IT – they want
solutions that are simple, sexy, smart, scalable, secure, and safe.
• Buyers gather according to Sirius Decision in average 70% of the
information they need before engaging possible solution providers – you
need to educate, take control, and tailor your approach to win the deal.
• Business buyers want to be educated – AIIM research found that 75% of
buyers are willing to talk to new solution providers if they provide new
insights about their business.
38. Focus on Software
How do you think your organization's spending on the following products and
applications in the next 12 months will compare with what was actually spent in
the last 12 months?
% of respondents
0% 20% 40% 60% 80% 100% 120% 140%
-30% --10% 0 10% 20% 30% 40%
MFP’s
Desktop scanners
Portable scanners
Table-top production scanners
Floor-standing mailroom scanners
OCR/ICR applications
Capture systems/servers
Workflow/BPM
Invoice automation, AP/AR
Outsourcing
Mobile capture apps
Other mobile apps
End-to-end mobile platforms / MDM
Less Same More
N=239, line length indicates “We don’t
spend anything on this”.
Source: AIIM
39. Focus on Software
How do you think your organization's spending on the following products and
applications in the next 12 months will compare with what was actually spent in
the last 12 months?
46%
34%
31%
31%
30%
29%
25%
7%
6%
4%
2%
-6%
-13%
Workflow/BPM
Other mobile apps
OCR/ICR applications
Mobile capture apps
Invoice automation, AP/AR
Capture systems/servers
End-to-end mobile platforms…
Outsourcing
Portable scanners
MFP’s
Floor-standing mailroom…
Table-top production scanners
Desktop scanners N=239, line length indicates “We don’t spend anything on this”.
40. The Two Sweet Spots for
Solution Providers
Source: Geoffrey Moore
41. Organic Growth vs. Acquisitions
Lexmark:
Date Company Price Capability
2010 Perceptive $280M ECM
2011 Pallas Athena $50M BPM/Doc Output Management
2012 BDGB Ent
(inc Brainware)
$148M Intelligent data capture
ISYS Search $32M Enterprise search
Nolij Corp $32M Web-based imaging, workflow
2013 Acuo Tech $45M Medical DM
Twistage
Access VIA
$32M
$32M
Rich media
Retail DM
Saperion AG $72M ECM
PACSGEAR $54M Medical image mgmt, EHR
2014 Readsoft $251M Capture
42. Business
Value
80% People
15%
Process
5%
Technology
People-centric investments
• Improve employee engagement
• Identify better opportunities and
requirements
• Improve revenues and
productivity
Technology-centric investments
• Poor customer engagement
• Poor system implementations
• Poor utilization and ROI
Focus on People
44. AIIM – Your Industry Partner
Executive Leadership Council – a think-tank for information management with
CxOs from leading solution providers like Fujitsu, Oracle, IBM and Microsoft. The
in-person meetings are hosted by futurist and IT Leadership Academy CEO
Thornton May, and previous speakers include CIOs from Accenture, T-Mobile,
Royal Caribbean Cruise line, Boeing, and MIT.
B2B Marketing services - content marketing and lead generation for leading
solution providers like ABBYY, EMC, and HP. This includes weekly webinars with
500+ attendees, monthly research identifying market trends and opportunities,
and annual in–person seminars across the US and UK.
Professional development - custom and standard training courses with more
then 25,000+ students. We also develop custom courses for large companies like
Chevron and HP. Another good example of this is Oracle - we developed all sales
and professional services training for their first ECM solution in Europe.
45. Atle Skjekkeland, Chief Evangelist, AIIM
THANK YOU
Email: askjekkeland@aiim.org
Web: www.aiim.org
Download the full report from
http://info.aiim.org/paper-wars
Confidential 45