The document summarizes presentations from the Empower 2014 conference focusing on the transformation of IT leadership and the significance of user involvement in implementing Enterprise Content Management (ECM) systems. Key themes include the importance of workflow automation, the need for employees to be engaged early in the process, and the value derived from understanding and redesigning business processes. The speakers emphasize strategic planning and the benefits of tailoring ECM systems to meet the unique needs of various departments within an organization.

1. Hot Topics From
EMPOWER 2014
FROM TRADITIONAL TO TRANSFORMATIONAL WITH LASERFICHE
WATCH PRESENTATION
WATCH PRESENTATION

2. The Importance of
IT Leadership

3. The role of IT is more than a
service department. I don’t always
like to follow. I like to lead and
guide others in using technology.
Dr. Robert Sobie
IT Director
Eaton County, MI
STREAMLINE AP PROCESSING WITH WORKFLOW
WATCH PRESENTATION

4. We took a strategic, enterprise
approach to our ECM implementation.
We were proactive in working with
business leaders to build business
cases, prioritize and approve them.
Dr. Samuel Dunn
CIO
Babson College
DAY TWO KEYNOTE
WATCH PRESENTATION

5. The First Step
in ECM Success

6. Involve the users as much as
possible in developing the design.
If you get the core, the back end,
set up right, it becomes very easy
to deploy your ECM system.
Mike Re
CIO
Avis Fleet Services
DAY TWO KEYNOTE
WATCH PRESENTATION
WATCH PRESENTATION

7. Get the system set up right from
the beginning. Think it through
ahead of time.
Dr. Samuel Dunn
CIO
Babson College
DAY TWO KEYNOTE
WATCH PRESENTATION

8. The design element is the
most important, because if you
have to go back and amend it,
you have a serious problem.
Dr. Farid Amin
Technical Solutions Architect
Acenden Limited
MIGRATION & INTEGRATION IN SIX MONTHS
WATCH PRESENTATION

9. Getting Buy-in

10. You can have the best
software in the world, but if
the end user isn’t comfortable
with it, they won’t use it.
Maureen Reynolds
Deputy County Clerk
Tompkins County, NY
TRANSPARENT RECORDS MANAGEMENT IN ACTION
WATCH PRESENTATION

11. If I can give you one piece
of advice, it’s get employees
involved early!
Jim Anderson
Chief Systems Officer
NorthStar Financial Services Group, LLC
FROM TRADITIONAL TO TRANSFORMATIONAL WITH LASERFICHE
WATCH PRESENTATION

12. Find someone who has a
problem, sit down with them
and solve it, and they will
sell the system throughout
the enterprise.
Mark Gilbert
Research Vice President
Gartner
EXPLORING THE ECM ANGLE TO BUSINESS PROCESS
READ SUMMARY

13. If you can’t get the
users involved in the
implementation, the
system will fail.
Dr. Majed Alhaisoni
Dean of IT and e-Learning
University of Ha’il
LASERFICHE AT UNIVERSITY OF HA’IL
WATCH PRESENTATION

14. The Value of
Automating Processes

15. If you just think about the
secure repository, you’re
missing most of the value…
Process is a key part of the
ECM value equation.
Mark Gilbert
Research Vice President
Gartner
EXPLORING THE ECM ANGLE TO BUSINESS PROCESS
READ SUMMARY

16. You can scan things and
put them away, but you get
added benefits when you
make documents dance.
Michael Wells
Lead Analyst
Chesterfield County, VA
QUICK FIELDS VS. WORKFLOW SMACKDOWN
WATCH PRESENTATION

17. I saw automation for the first time
at Empower 2013 and the light bulb
came on… We knew we could use
Laserfiche Rio to automate our
entire operation across the U.S.
John Barragan
COO
Girard Securities, Inc.
MAPPING A WORKFLOW STRATEGY
WATCH PRESENTATION

18. The Power of
Laserfiche Workflow

19. If you have the time to think
it, Laserfiche Workflow can
pretty much do anything.
Doug Miller
Operations Manager
Canadian Seed Growers Association
SMART WORKFLOW DESIGNS TO GROW YOUR COMPANY
WATCH PRESENTATION

20. Laserfiche Workflow allows
business managers to govern
their own processes.
Dr. Samuel Dunn
CIO
Babson College
DAY TWO KEYNOTE
WATCH PRESENTATION

21. Since we implemented Laserfiche
Workflow, there has been no
information leakage and the
turnaround time is immediate.
John Barragan
COO
Girard Securities, Inc.
MAPPING A WORKFLOW STRATEGY
WATCH PRESENTATION

22. Give me a process and I’ll
build you the workflow.
Bob Allen
Director, Business Applications and Process
Frisco Independent School District
BUSINESS AUTOMATION IN 18 MONTHS
WATCH PRESENTATION

23. BPM Best Practices

24. Identify key projects
to showcase the
power of automation
to key stakeholders.
John Barragan
COO
Girard Securities, Inc.
MAPPING A WORKFLOW STRATEGY
WATCH PRESENTATION

25. Sit down with folks and
ask, ‘What is your process
and what should your
process be?’
Jim Anderson
Chief Systems Officer
NorthStar Financial Services Group, LLC
FROM TRADITIONAL TO TRANSFORMATIONAL WITH LASERFICHE
WATCH PRESENTATION

26. Before we got Laserfiche, no one knew
the process—people did things because
they were told to do them 10 years ago.
Once we started building our own
processes in Laserfiche Workflow,
everyone knew why they were doing
things a certain way.
Adam Galvan Jr
Technology Director
Edgewood Independent School District
GOING PAPERLESS ENTERPRISE WIDE WITH LASERFICHE
WATCH PRESENTATION

27. Don't go in and try to make something
work that shouldn’t be there in the
first place. Without reengineering, the
project comes with a lifetime
guarantee for disappointment.
Bob Allen
Director, Business Applications and Process
Frisco Independent School District
BUSINESS AUTOMATION IN 18 MONTHS
WATCH PRESENTATION

28. We thought our processes were so
complicated, but there were a lot of
extra steps in our paper processes
that went away once we started
using Laserfiche Workflow.
Doug Miller
Operations Manager
Canadian Seed Growers Association
SMART WORKFLOW DESIGNS TO GROW YOUR COMPANY
WATCH PRESENTATION

29. Social BPM:
The Next Frontier

30. People don’t want LinkedIn on
their documents. They need
the communication stream
associated with the document.
Christopher Wynder
Consulting Analyst
Info-Tech Research Group
PERSONA DEVELOPMENT, FOLKSONOMY AND BUSINESS ANALYSIS FOR BPM

31. If we can record questions and conversations
about information or processes, we stand a
better chance of having what we need, when
we need it. Through social BPM in our
software, we want to give you the ability to
access the knowledge in our heads.
Karl Chan
CTO
Laserfiche
DAY ONE KEYNOTE
WATCH PRESENTATION

32. Deploying ECM
Enterprise-wide

33. Laserfiche is so popular
in our organization that
every department wants
a piece of it!
Rob Houston
IT Manager
City of Newport Beach, CA
IMPLEMENTING LASERFICHE AND PUBLIC PORTAL
WATCH PRESENTATION

34. Value from ECM doesn’t come
from everyone in the organization
using it to do the same thing,
but from different departments
using it for their own needs.
Mark Gilbert
Research Vice President
Gartner
EXPLORING THE ECM ANGLE TO BUSINESS PROCESS
READ SUMMARY

35. Parting Words of Wisdom

36. If we had to do it all over
again, we would have
[automated our processes]
seven years sooner.
Claire Maurer
AVP–Advisor Relations
Girard Securities, Inc.
MAPPING A WORKFLOW STRATEGY
WATCH PRESENTATION

37. Laserfiche is addictive.
We’re always thinking,
‘What's the next project
we can work on?’
Doug Miller
Operations Manager
Canadian Seed Growers Association
SMART WORKFLOW DESIGNS TO GROW YOUR COMPANY
WATCH PRESENTATION

38. We started with ripples.
Now we want to make
waves…If we can think of it,
Laserfiche can do it.
Dr. Robert Sobie
IT Director
Eaton County, MI
STREAMLINE AP PROCESSING WITH WORKFLOW
WATCH PRESENTATION

39. Watch the Empower 2014
Wrap-Up Video
CLICK HERE