1. YISENIA SANCHEZ
1180 Central Ave, Apt 5
Riverside, CA 92507
E-mail: Yisenias@Rocketmail.com Home Phone: (951) 530-8023
OBJECTIVE: To join a successful team in which I can provide superior service to the community.
EDUCATION
Riverside Community College January 2015 to Present
Attending classes to further my education and obtain a Fine Arts and Design Associate Degree with Transfer
Kaiser Permanente – Family and Individual Plans May 2011-2013
Continued Medical Terminology and Underwriting Analysis Classes with Dr. Ray/Reivis Barileau
Everest College -Reseda, CA April 2011
Medical Assistant Diploma
Chubb Group of Insurance - Newark, NJ March 2007
Completed Underwriting Associate School for the Excess and Umbrella lines of business
Van Nuys School-Van Nuys, CA June 1997
High School Diploma
SKILLS
Medical Billing & Coding Medical Records Management Data Entry
60 WPM Bookkeeping & Filing Taking Patient Vitals
Phlebotomy Injections Patient Scheduling
Ancillary Testing Patient Education HIPAA and OSHA Certified
First Aid & CPR Certified Bilingual in Spanish and English
EXPERIENCE
Kaiser Permanente – Burbank, CA May 2011 to October 2013
Underwriter II - Family and Individual Plans
• Responsible for Underwriting Individual Southern California and Northern California applicants for Medical
Insurance Coverage through KPIF and KPIC Plans.
• Gather and analyze applicant’s current medical history using IntelliRisk, Milliman Underwriting Guidelines,
Hestia, Kaiser Health Connect, Foundations, WMS and any Health Status Update received.
• Work in conjunction with the Tier 1 Union Partnership to complete daily applicants.
• Answer telephone questions pertaining to Bilingual Spanish speaking customers and/or serve as lesion for fellow
Tier 2 Co-workers.
• Complete thirty applicants daily per production standards.
• Complete Compliance standards of 92% or better for each month.
E. Duane Carmalt, M.D., Inc. - Internal Medicine/Disease Control - Tarzana, CA March 2011 to April 2011
Medical Assistant - Back Office - Internship
 Performed EKGs, Vital Signs, Venipuncture, Gluteal and Intradermal injections, assisted in Pap Smears
 Performing weekly cleaning of patient rooms
 Answered front desk phones, assist with filing as needed
 Completed lab forms with patient specimens such as, Culture and Bodily Fluids to be submitted to Quest
Diagnostics for lab results
 Verified patient eligibility before seen by the Doctor or Physicians Assist

2. Chubb Group of Insurance Companies - Los Angeles, CA October 2006 to June 2009
Underwriting Associate - CCI/Excess Casualty Department
 Gathered and analyzed all incoming new line submission and renewal accounts
 Requested loss runs to service center
 Rated and priced Excess and Umbrella accounts prior to final review by underwriter
 Handled and resolved inquiries on each account, i.e. Premium Accounting Discrepancies
 Created Risk Analysis Reports on individualized accounts
American International Group - Los Angeles, CA July 2004 to October 2006
American Underwriting Associate - Risk Management Group
 Gathered and evaluated incoming accounts prior to underwriter review
 Requested loss runs to service center
 Rated and priced Workers Compensation, Automobile, General Liability and Umbrella accounts
 Handled and resolved inquiries, i.e. Premium Accounting, missing policy information
 Produced risk analysis reports on individualized accounts
 Resolved all state criticisms for each account
Chubb Group of Insurance Companies - Los Angeles, CA October 2002 to July 2004
Customer Service Representative
 Rated and booked workers compensation, automobile and general liability policies
 Provided producers with loss runs and Handled reception area as needed
References:
Joyce Graham – Chubb Group of Insurance Companies
OSD Supervisor
Phone: (213) 612-0880
Craig Golden – Chubb Group of Insurance Companies
Senior Underwriter – Excess Casualty/Umbrella
(213) 612-0880
Yamilette Osborn – Chubb Group of Insurance Companies
Senior Underwriting Associate – Commercial General Liability/Workers Compensation/Automobile/Property/Umbrella
Phone: (213) 612-5640
Kaiser Permanente - Human Resources
Phone: (877) 457-4772
Fax: (877) 477-2329