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Missouri Health Connection
Statewide health information network
One connection: better coordination and better care.



Missouri HIT Assistance Center
November 8, 2012

Mindy Mazur, Director of Public Affairs & Communications
Missouri Health Connection

   State-designated entity to create health
    information network
   Non-profit organization
   Board of directors and
    workgroups include members
    from:
     •   State government,
     •   Private health care orgs,
     •   Private practice physicians,
     •   Professional organizations,
     •   Consumer advocacy groups.




                                               1
Missouri Health Connection – Board of Directors
Kim Day               President                           Mercy Central Communities
Margaret Donnelly     Director                            Missouri Department of Health & Senior Services
Dr. Karen Edison      Co-Principal Investigator           Missouri HIT Assistance Center
Dr. Laura Fitzmaurice Chief Medical Information Officer   Children's Mercy Hospital
Dr. Tracy Godfrey     Family Physician                    Family Health Center of Joplin
Sandra Johnson, JD    Interim Dean & Professor Emerita St. Louis University School of Law
Herb Kuhn             President & CEO                     Missouri Hospital Association
Brian Kinkade         Director                            Missouri Department of Social Services

Ron Levy              Executive in Residence              St. Louis University School of Public Health
Dr. Ian McCaslin      Director, MO HealthNet Division     Missouri Department of Social Services

Steve Roling          President & CEO                     Health Care Foundation of Greater Kansas City
Andrea Routh          Executive Director                  Missouri Health Advocacy Alliance
Steven Walli          President & CEO                     United HealthCare of the Midwest
David Weiss           Senior Vice President & CIO         BJC HealthCare
Dr. Karl Wilson       President & CEO                   Crider Health Center
                      COO & Director of MO Center for
Susan Wilson          Primary Care Quality & Excellence Missouri Primary Care Association


                                                                                                            2
Structure and Workgroups

* More than 80 individuals from throughout the state have been participating in
   creating the Missouri Health Connection.



   Board of Directors
      MHC Staff
   Consumer Advisory Council
   Legal & Policy Workgroup
   Technology & Operations Workgroup
        Pilot Subgroup
   Finance Workgroup




                                                                                  3
Missouri’s Vision: Six Objectives for MHC


   Improve the quality of medical decision-making and the coordination of care;

   Provide accountability in safeguarding the privacy & security of medical info;

   Reduce preventable medical errors and avoid duplication of treatment;

   Improve the public health;

   Enhance the affordability and value of health care; and

   Empower Missourians to take a more active role in their own health care.


            One Connection. Better Coordination and Better Care.



                                                                                     4
Missouri Health Connection

   What MHC’s Network will provide:
      Most economical network for interconnectivity

      Real   time information at the point of care

      Leave    no Missouri provider behind

      Help for providers to meet Meaningful Use and get $
      incentives

      Single point of connection for statewide health
      data, including Medicaid

      Framework     for interstate connectivity

                                                             5
Missouri and “Meaningful Use”

   Missouri Health Connection’s network will:

        help providers meaningfully use electronic health
         records

         …thus allowing providers to also secure
         additional incentives that could represent nearly
         $400 million into Missouri.




                                                             6
Current state vs. future vision

             Current Confusion                                      Future Vision
                                                               MHC’s health information
                                                                        network


                   Pharmacies
                                                                     Pharmacies
    Labs                             Hospitals
                                                       Labs                             Hospitals




Physicians
                                        Clinics   Physicians                                  Clinics




                                                           Government             Consumers

      Government                Consumers




                                                                                                        7
MHC: statewide health information network


                                                        Physicians
                                      Hospitals                      Pharmacies

                          Labs and
                    Imaging Centers


                                                                          Personal Health
          Nursing Homes
                                                                          Records/Patient Portals




 Clinic                                                                           Public Health
                                                                                  & Medicaid




                                              Patient                                               8
Our Services




  •   MHC Direct Secured Messaging
        • MHC HealthShare Network
MHC Direct Secure Messaging

      HIPAA -compliant email address
        • Functions like standard email, but encrypted and secure

      Securely routes care summaries, clinical notes, lab results
        • No more faxing


      Helps Providers Meet Stage 1 Meaningful Use
        • Simple to use
        • You only need an Internet connection




                                                                     10
MHC HealthShare
   Query-based network
       Comprehensive medical data at the point of care
       Platform to support integration within healthcare orgs
       Interoperability & exchange of health information with other
        healthcare organizations


   Components include:
       Provider Directory
       Terminology Engine
       Consent Management
       Clinical Message Delivery




                                                                       11
How will providers connect?

    Through secure Web portal (viewer)

or

    Through EMR (embedded)




                                          12
MHC’s Secure Network – Ensuring Privacy

   MHC’s Network is a secure, private
    network

   Missouri patients get to choose if they
    want to “opt-in” to allow for exchange of
    data

   Providers participating in MHC must abide
    by State and Federal laws (i.e. HIPAA)

   Patients’ information is pulled only “as-
    needed” by providers caring for them

   MHC’s Network is for CLINICAL purposes

   MHC’s Legal and Policy workgroup –
    thorough review of all policies



                                                13
MHC’s Secure Network -- Ensuring Security

   Only registered providers can access data

   Role Based Access

   MHC’s Network will verify true identity of
    data senders and data receivers

   Unlike paper systems, MHC’s Network will
    be able to audit & keep track of who
    accesses or changes information




                                                 14
Tying it all together…




        One connection to MHC means better coordination and
                                                better care
A simple example (Branson vacation)
 You live in St. Louis
(doctor, etc. is there)

On vacation in Branson you get
sick                                    HOME


You are unconscious & taken to
hospital

With MHC, docs able to pull
medical records from St. Louis
    PCP, Lab, Rx

Saw allergy to meds
Prevented duplicate test     VACATIO
                              N
Didn’t have to wait
 All Info at point of care

    = BETTER OUTCOME!

                                               16
Case Study: Saving Time, Money and Lives in Memphis


 Study:
  12 hospital emergency rooms in the Memphis area shared
   patient information electronically
       Compared ER outcomes from 2 groups of patients: one with clinical
        background in EHRs and another without data
 Results:
  Participating hospitals reduced health-care costs by
   $2million over 13 months
       Doctors avoided needless admissions, CT scans and other
        unnecessary or duplicative tests
       Research indicates that the savings for hospitals around the US could
        be in the billions and lead to better medical outcomes

                    Source: “HealthIT Saves a Life in Memphis,” Technology Review.com, November 15, 2011

                                                                                                           17
QUESTIONS?
MHC CONTACT INFORMATION


    www.MissouriHealthConnection.org

  www.Facebook.com/MissouriHealthConnection

      www.Twitter.com/HealthConnectMO

                573.777.4550



                                              19

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HIT Assistance Center Advanced Webinar

  • 1. Missouri Health Connection Statewide health information network One connection: better coordination and better care. Missouri HIT Assistance Center November 8, 2012 Mindy Mazur, Director of Public Affairs & Communications
  • 2. Missouri Health Connection  State-designated entity to create health information network  Non-profit organization  Board of directors and workgroups include members from: • State government, • Private health care orgs, • Private practice physicians, • Professional organizations, • Consumer advocacy groups. 1
  • 3. Missouri Health Connection – Board of Directors Kim Day President Mercy Central Communities Margaret Donnelly Director Missouri Department of Health & Senior Services Dr. Karen Edison Co-Principal Investigator Missouri HIT Assistance Center Dr. Laura Fitzmaurice Chief Medical Information Officer Children's Mercy Hospital Dr. Tracy Godfrey Family Physician Family Health Center of Joplin Sandra Johnson, JD Interim Dean & Professor Emerita St. Louis University School of Law Herb Kuhn President & CEO Missouri Hospital Association Brian Kinkade Director Missouri Department of Social Services Ron Levy Executive in Residence St. Louis University School of Public Health Dr. Ian McCaslin Director, MO HealthNet Division Missouri Department of Social Services Steve Roling President & CEO Health Care Foundation of Greater Kansas City Andrea Routh Executive Director Missouri Health Advocacy Alliance Steven Walli President & CEO United HealthCare of the Midwest David Weiss Senior Vice President & CIO BJC HealthCare Dr. Karl Wilson President & CEO Crider Health Center COO & Director of MO Center for Susan Wilson Primary Care Quality & Excellence Missouri Primary Care Association 2
  • 4. Structure and Workgroups * More than 80 individuals from throughout the state have been participating in creating the Missouri Health Connection.  Board of Directors  MHC Staff  Consumer Advisory Council  Legal & Policy Workgroup  Technology & Operations Workgroup  Pilot Subgroup  Finance Workgroup 3
  • 5. Missouri’s Vision: Six Objectives for MHC  Improve the quality of medical decision-making and the coordination of care;  Provide accountability in safeguarding the privacy & security of medical info;  Reduce preventable medical errors and avoid duplication of treatment;  Improve the public health;  Enhance the affordability and value of health care; and  Empower Missourians to take a more active role in their own health care. One Connection. Better Coordination and Better Care. 4
  • 6. Missouri Health Connection  What MHC’s Network will provide: Most economical network for interconnectivity Real time information at the point of care Leave no Missouri provider behind Help for providers to meet Meaningful Use and get $ incentives Single point of connection for statewide health data, including Medicaid Framework for interstate connectivity 5
  • 7. Missouri and “Meaningful Use”  Missouri Health Connection’s network will:  help providers meaningfully use electronic health records …thus allowing providers to also secure additional incentives that could represent nearly $400 million into Missouri. 6
  • 8. Current state vs. future vision Current Confusion Future Vision MHC’s health information network Pharmacies Pharmacies Labs Hospitals Labs Hospitals Physicians Clinics Physicians Clinics Government Consumers Government Consumers 7
  • 9. MHC: statewide health information network Physicians Hospitals Pharmacies Labs and Imaging Centers Personal Health Nursing Homes Records/Patient Portals Clinic Public Health & Medicaid Patient 8
  • 10. Our Services • MHC Direct Secured Messaging • MHC HealthShare Network
  • 11. MHC Direct Secure Messaging  HIPAA -compliant email address • Functions like standard email, but encrypted and secure  Securely routes care summaries, clinical notes, lab results • No more faxing  Helps Providers Meet Stage 1 Meaningful Use • Simple to use • You only need an Internet connection 10
  • 12. MHC HealthShare  Query-based network  Comprehensive medical data at the point of care  Platform to support integration within healthcare orgs  Interoperability & exchange of health information with other healthcare organizations  Components include:  Provider Directory  Terminology Engine  Consent Management  Clinical Message Delivery 11
  • 13. How will providers connect?  Through secure Web portal (viewer) or  Through EMR (embedded) 12
  • 14. MHC’s Secure Network – Ensuring Privacy  MHC’s Network is a secure, private network  Missouri patients get to choose if they want to “opt-in” to allow for exchange of data  Providers participating in MHC must abide by State and Federal laws (i.e. HIPAA)  Patients’ information is pulled only “as- needed” by providers caring for them  MHC’s Network is for CLINICAL purposes  MHC’s Legal and Policy workgroup – thorough review of all policies 13
  • 15. MHC’s Secure Network -- Ensuring Security  Only registered providers can access data  Role Based Access  MHC’s Network will verify true identity of data senders and data receivers  Unlike paper systems, MHC’s Network will be able to audit & keep track of who accesses or changes information 14
  • 16. Tying it all together… One connection to MHC means better coordination and better care
  • 17. A simple example (Branson vacation)  You live in St. Louis (doctor, etc. is there) On vacation in Branson you get sick HOME You are unconscious & taken to hospital With MHC, docs able to pull medical records from St. Louis PCP, Lab, Rx Saw allergy to meds Prevented duplicate test VACATIO N Didn’t have to wait  All Info at point of care = BETTER OUTCOME! 16
  • 18. Case Study: Saving Time, Money and Lives in Memphis Study:  12 hospital emergency rooms in the Memphis area shared patient information electronically  Compared ER outcomes from 2 groups of patients: one with clinical background in EHRs and another without data Results:  Participating hospitals reduced health-care costs by $2million over 13 months  Doctors avoided needless admissions, CT scans and other unnecessary or duplicative tests  Research indicates that the savings for hospitals around the US could be in the billions and lead to better medical outcomes Source: “HealthIT Saves a Life in Memphis,” Technology Review.com, November 15, 2011 17
  • 20. MHC CONTACT INFORMATION www.MissouriHealthConnection.org www.Facebook.com/MissouriHealthConnection www.Twitter.com/HealthConnectMO 573.777.4550 19

Editor's Notes

  1. First, a quick refresher on who we are…
  2. Highlight CAC here
  3. To look at it another way, from a patient’s perspective, we’re connecting his/her providers so they can have the records at the point of care and provider better care.
  4. MHC Direct allows for the secure exchange of information such as referrals, notes, continuity and transitions of care documents, and even images. Each message can contain multiple attachments much larger than standard email. Itis an encrypted email service for providers to securely share patient health information. Though it functions much like standard email, MHC Direct messages are encrypted in compliance with HIPPA and state law, and are a quick and easy alternative to secured fax.MHC Direct is a good solution for providers who do not have an EMR yet, but have an Internet connection
  5. The Provider Directory manages provider identities, including details on how providers can receive event notifications and clinical summaries.Terminology management enables maintenance and use of applicable terminology standards (e.g. LOINC, SNOMED, and ICD) or custom code sets as appropriate.CONSENT: A flexible consent engine for defining consent policies, capturing patient consent directives, and enforcing privacy policies whenever data is accessed. Our Consent Management component allows for consent policies at a very granular level including blocking information types or data sources for a single patient.CLINICAL MSG DELIVERY: Provides powerful capabilities for secure, direct communication between people (e.g. a referring physician and a specialist) and between systems. Messages can be triggered by user action or as a result of an event and they can be delivered to an external system, such as a physician's EMR, to the secure Clinical Message Center, or to the clinician's Direct account.
  6. Elaborate on this verbally. We will be showing some slides of what the web viewer look like. This is just a demo, so it won’t look exactly like this but will give you a flavor.
  7. Only patients who choose to opt-in will have their information exchanged among providers in the Network.Identifiable patient data is ONLY used for clinical purposes, at the time of care and by providers caring for that patient. Providers may NOT share the information outside of the network…In other words, private health information will NOT be shared for marketing/commercial purposes, or with employers, etc.
  8. Let me give you a simple example.Say you live in St. Louis and go to the doctor there. But you are on vacation in Branson with your family when you get sick or have an accident. With MHC, you didn’t have to fill out medical historyDocs were able to see Allergy to medicine before it was administeredPrevented a duplicate testThey didn’t have to wait for three faxes and phone callsAll the medical history was there for the doctor to treat you immediately
  9. (in addition to what’s on the slide) ALSO – one example from this study of saving a life… a woman came into the ER with bleeding from uterus. The doctor would have ordered an ultrasound, but was able to see from her e-records that she had just had one a few days earlier at another facility and had an etopic pregnancy. With that knowledge, they put her into immediate surgery…her blood pressure dropped to zero on the operating table and they almost lost her but she made it through. One of the doctors there attributed her life being saved to health information technology.