Higher Ed Will Never Be the Same Again - Introducing Salesforce1 for Higher Ed and Advancement Connect
The Salesforce.com Foundation is excited to announce Salesforce1 for Higher Ed and Advancement Connect. Never before have those seeking to transform the campus experience had as complete and powerful a set of solutions to help them innovate.
Salesforce1 for Higher Ed - a new set of end-to-end solutions built on the world’s leading Salesforce1 Platform, empowering colleges and universities to create Connected Campuses, connecting with students, faculty and alumni in entirely new ways.
Advancement Connect - a new app that enables universities of all sizes to manage fundraising, event management, volunteer management and more–all in one place and from any device. With Advancement Connect, universities are empowered to optimize alumni lifetime value and nurture donor relationships.
With Salesforce1 for Higher Ed and the Advancement Connect app, universities can become Connected Campuses–connecting with their prospects, students, alumni, faculty and staff through social, mobile and cloud technologies. Built for the social and mobile era, Salesforce1 for Higher Ed enables you to become a Connected Campus, place students at the center of everything you do, and achieve breakthrough performance across the entire student lifecycle. Leverage Salesforce for recruiting, student success, advancement, marketing, and community engagement.
Get a glimpse of what it truly means to Become a Connected Campus by attending our upcoming webinar.
Connected Campus Collage: Tales of Using Salesforce Across the LifecycleSalesforce.org
The idea of a Connected Campus is the ability to connect to all constituents in a whole new way leveraging social, mobile and cloud technologies on a single unified platform. While some are already there, many are still on a journey to becoming a Connected Campus where they use Salesforce as a system of engagement across the entire student lifecycle. Join us to learn how University of Minnesota, Tulane University, and George Mason University School of Business are using Salesforce across the student lifecycle and their journeys to become a connected campus.
Northeastern University boosts campus collaboration and student success with ...Salesforce.org
Nick Zinser, Director of Enrollment Systems at Northeastern University, shares insights on how they are using Salesforce to achieve a culture of success.
Explore with ASU how we look toward our community outreach of our K-12 programs through our recruitment process, service to our current students and long-term affinity of our alumni, visitors and events to build on our mission and realize the potential of connections that our experimentation with Salesforce is enabling.
Intro to the Higher Education Advisory CouncilSalesforce.org
The Higher Education Advisory Council is a community-led group of Salesforce users from schools across North America and Europe. The council is supported and recognized by Salesforce.org and serves the community through volunteerism and initiatives designed to help the higher education industry in its use of Salesforce on campus.
Salesforce.org Higher Ed Summit 2016 KeynoteSalesforce.org
Presentation from the 2016 Salesforce.org Higher Education Summit at Tulane University. Become a Connected Campus with Salesforce. Learn more at www.salesforce.org/highered.
Email Marketing Journeys for Social ImpactSalesforce.org
Nonprofits and universities are deepening their relationships with modern email marketing programs. This presentation will help you learn from leading practitioners in the social sector. Learn how to manage multi-channel campaigns, use data to create personalized, dynamic and predictive content, and more.
Georgetown University and St Norbert College: Improving Recruiting Efficiency...Salesforce.org
As tuition costs continue to skyrocket, both students and parents are looking for something
different – and personal - when selecting a higher education institution. This means universities
need to nurture prospective students through the entire applicant lifecycle – from initial touch
to final enrollment. Consequently, it's becoming imperative to explore new, innovative ways
to approach recruiting and admissions all while increasing efficiency.
Join us to learn how Georgetown University McDonough School of Business is using Salesforce to streamline processes, consolidate and share data, and to create a more efficient communication and engagement platform throughout the entire student’s lifecycle from recruitment to alumni relations. Similarly, St. Norbert College will share how they moved from manual, paper-based processes to a fully automated, data-rich system thus driving down the time it takes to accept students from weeks to just mere days.
Register today and learn how your university can leverage new, innovative technologies to increase efficiencies, value and yield.
Who Should Attend:
Recruiting
Admissions
Enrollment Management
Academic Affairs
IT
Speakers:
Kirsten Sands, Director of Admissions and Recruitment, Georgetown University's McDonough School of Business
Ravi Agarwal, Ph.D., Director of Enterprise Applications, St. Norbert College
Personalized email marketing engagement is central to getting results whether it be fundraising for your nonprofit or raising alumni funds for your university. Learn best practices from some of the top innovators in the social sector.
Connected Campus Collage: Tales of Using Salesforce Across the LifecycleSalesforce.org
The idea of a Connected Campus is the ability to connect to all constituents in a whole new way leveraging social, mobile and cloud technologies on a single unified platform. While some are already there, many are still on a journey to becoming a Connected Campus where they use Salesforce as a system of engagement across the entire student lifecycle. Join us to learn how University of Minnesota, Tulane University, and George Mason University School of Business are using Salesforce across the student lifecycle and their journeys to become a connected campus.
Northeastern University boosts campus collaboration and student success with ...Salesforce.org
Nick Zinser, Director of Enrollment Systems at Northeastern University, shares insights on how they are using Salesforce to achieve a culture of success.
Explore with ASU how we look toward our community outreach of our K-12 programs through our recruitment process, service to our current students and long-term affinity of our alumni, visitors and events to build on our mission and realize the potential of connections that our experimentation with Salesforce is enabling.
Intro to the Higher Education Advisory CouncilSalesforce.org
The Higher Education Advisory Council is a community-led group of Salesforce users from schools across North America and Europe. The council is supported and recognized by Salesforce.org and serves the community through volunteerism and initiatives designed to help the higher education industry in its use of Salesforce on campus.
Salesforce.org Higher Ed Summit 2016 KeynoteSalesforce.org
Presentation from the 2016 Salesforce.org Higher Education Summit at Tulane University. Become a Connected Campus with Salesforce. Learn more at www.salesforce.org/highered.
Email Marketing Journeys for Social ImpactSalesforce.org
Nonprofits and universities are deepening their relationships with modern email marketing programs. This presentation will help you learn from leading practitioners in the social sector. Learn how to manage multi-channel campaigns, use data to create personalized, dynamic and predictive content, and more.
Georgetown University and St Norbert College: Improving Recruiting Efficiency...Salesforce.org
As tuition costs continue to skyrocket, both students and parents are looking for something
different – and personal - when selecting a higher education institution. This means universities
need to nurture prospective students through the entire applicant lifecycle – from initial touch
to final enrollment. Consequently, it's becoming imperative to explore new, innovative ways
to approach recruiting and admissions all while increasing efficiency.
Join us to learn how Georgetown University McDonough School of Business is using Salesforce to streamline processes, consolidate and share data, and to create a more efficient communication and engagement platform throughout the entire student’s lifecycle from recruitment to alumni relations. Similarly, St. Norbert College will share how they moved from manual, paper-based processes to a fully automated, data-rich system thus driving down the time it takes to accept students from weeks to just mere days.
Register today and learn how your university can leverage new, innovative technologies to increase efficiencies, value and yield.
Who Should Attend:
Recruiting
Admissions
Enrollment Management
Academic Affairs
IT
Speakers:
Kirsten Sands, Director of Admissions and Recruitment, Georgetown University's McDonough School of Business
Ravi Agarwal, Ph.D., Director of Enterprise Applications, St. Norbert College
Personalized email marketing engagement is central to getting results whether it be fundraising for your nonprofit or raising alumni funds for your university. Learn best practices from some of the top innovators in the social sector.
Using Community Cloud for Alumni Volunteer SolicitorsSalesforce.org
Presentation from Salesforce.org Higher Ed Summit 2017 by:
Mike Craven, University of California, Berkeley
Join this session to learn how, in less than two months from conception to deployment, Community Cloud allowed UC Berkeley to quickly and easily extend its fundraising CRM to its Class Campaign Volunteers Solicitors. Cal uses Community Cloud to assign reunion volunteers to their classmate prospects and to track their solicitation asks and outcomes. Community Cloud let UCB rapidly tailor a tool for our volunteer partners without the integration hassles of a standalone application.
Built for the social and mobile era, learn how Salesforce for Higher Ed enables you to become a Connected Campus, place students at the center of everything you do, and achieve breakthrough performance across the student lifecycle. Then learn how an esteemed higher education institution is using Salesforce to increase productivity, streamline systems and processes, and create a more efficient engagement platform with their constituents. They will also share how this fits into a campus-wide CRM strategy for fostering and building relationships across the entire student lifecycle in a phased approach.
Presentation from Salesforce.org Higher Ed Summit 2018 by: Nathalie Mainland, Jason Belland, Geshri Gunasekera, Margo Martinez, Keld Bangsberg.
Join our industry solutions directors as we discuss the amazing momentum with HEDA (Higher Ed Data Architecture) and Salesforce Advisor Link, including the latest developments and roadmap moving forward. Whether you’re considering moving to HEDA, adopting Advisor Link, this session will provide an opportunity to ask questions and learn about hot topics like compatibility and much more. We’ll also take a deeper dive into the exciting work going on in the Advancement and Recruiting and Admissions spaces.
Watch a recording of this presentation: https://youtu.be/0c6yIuEGZyk
Educational institutions are being challenged now more than ever to become more flexible, responsive, efficient, and focused on serving students' needs. Join us to learn how Wayne State University developed a Student Service Center where phone calls, emails, and walk-in visits from prospective and current students are aggregated at a central location, enhancing recruitment and retention by providing service that is responsive and accountable.
The Higher Education Advisory Council is a community-led group of Salesforce users from schools across North America and Europe. The council is supported and recognized by Salesforce.org and serves the community through volunteerism and initiatives designed to help the higher education industry in its use of Salesforce on campus.
Helping Gamechangers Change the World - Introducing Salesforce1 for Nonprofits Salesforce.org
Each and every day, millions around the world work tirelessly to pickup where others have left off...
· Feeding and housing the poor
· Delivering care to those in need
· Conserving earth’s most precious resources
· Speaking up for those without a voice.
The Salesforce.com Foundation is honored that gamechangers at more than 22,000 nonprofits choose salesforce.com’s cloud, social and mobile technologies to help them deliver so many different solutions to improve communities around the world.
And that is why we are so excited to unveil Salesforce1 for Nonprofits – the most complete solution set in the nonprofit industry.
Salesforce1 for Nonprofits offers solutions for program management, community engagement, marketing communications and fundraising to empower nonprofits to run their organizations from their phones. It is built from the ground-up for the mobile and social era.
Learn more and register now for next week’s webinar to get a glimpse of the future of the nonprofit social change community.
Gamechangers, your time has come.
Presentation from Salesforce.org Higher Ed Summit 2017 by: Mike Slade, Western Governors University
As your organization matures in Salesforce, you'll find a source of pain the fact that an update to one record can create logic in triggers, workflows, process builder and flows. Not only is it extremely difficult to troubleshoot where a problem could be, but workflows can call triggers which call flows. Pretty soon you've hit your limits and you can't change. This session will talk about how to make the change to a single path of execution and how these methods can work together to provide an easy-to-manage situation for each object.
Educational institutions are being challenged to become more flexible, responsive, efficient, and focused on serving students' needs. Join us to learn how Wayne State University developed a Student Service Center where phone calls, emails, and walk-in visits from prospective and current students are aggregated at a central location, enhancing recruitment and retention by providing service that is responsive and accountable. Delivering superior customer service every day also requires strong business processes and continuous improvement practices to be effective. Wayne State will share how they leverage ERP data while listening to students, provide prompt responses and solve problems to improve the student experience.
Who Should Attend:
Student Services
Student Affairs
Academic Affairs
IT
Speakers:
Ann Elinski, Assistant Director of the Student Service Center, Wayne State University
Ann received a Bachelor's Degree in English and Spanish language, and a Master's Degree in Business Administration, from Eastern Michigan University. Elinski has spent the past thirteen years in Higher Education specializing in student service. Ann currently acts as the Salesforce super user for the Division of Enrollment Management.
Nicole Brandenburg, Associate Director of Campaigns for Salesforce CRM, Wayne State University. Nicole previously worked in the undergraduate admissions office at WSU and transitioned to her current role when the university first brought a CRM solution to the campus in 2010. Nicole works closely with the university's Marketing office, Enrollment Management units and various departments to assist in the development of communication plans and implementation.
Adam Lincoln, Lead Systems Integrator, Wayne State University
Adam Lincoln is a developer for central IT at Wayne State University, working primarily on native salesforce.com development and integration with campus systems. He has been writing software for 10 years, ranging from web applications to terminal utilities. Previously, Adam taught physics and astronomy courses and analyzed experimental data.
Today’s advancement teams are facing intense pressure to find more donors and larger gifts than ever and relate to constituents in a more sophisticated manner. The mobile and social era has changed the way higher education must connect with their alumni and donors. And with increased competition for philanthropic dollars and time, successful advancement professionals must deliver the anytime, anywhere, collaborative experience today’s alumni and donors expect. Northeastern University will share their journey of how Salesforce has helped grow alumni relationships with a 360 degree view of every supporter and help move prospects towards major giving.
Student Service Model + Salesforce = A World Class Student ExperienceSalesforce.org
Presentation from Salesforce.org Higher Ed Summit 2017 by: Lori Dembowitz & Tara Krch, UMass Lowell
In response to the 50% enrollment growth from 2007 to 2014, UMass Lowell implemented a one-stop service center, The Solution Center, to improve customer service and increase student satisfaction. The Solution Center was designed to improve service delivery from the "Home Offices" of the Registrar, Student Financial Services and Financial Aid through expanded self-service opportunities, improved communications, simplified processes and policies, and increased efficiency and effectiveness of operations. The implementation of the Solution Center led to the university's adoption of Salesforce for managing interactions between students, parents, faculty, and staff. This presentation will focus on UMass Lowell's utilization of Salesforce and its impact on business process efficiency, data-based decision making, staff performance, and the student experience.
Connected Campus — The Future is Your StudentSalesforce.org
Core assumptions of traditional higher ed practice are often misaligned with new realities of opportunity and need. Peter Coffee of salesforce.com shares observations on connection with the future of human collaboration, knowledge acceleration, business globalization and next-gen education to build strong lifelong relationships with your constituents.
Small Schools Doing Big Things with salesforce for RecruitingSalesforce.org
If you’re from a small resource-constrained institution, you may be wondering if Salesforce CRM is a viable option. Come learn how two smaller institutions, Ohio Dominican University and The Seattle School of Theology & Psychology, have successfully transformed their universities to more effectively recruit and enroll more students. Hear how they are using Salesforce CRM to make data driven decisions, execute timely and consistent communications, and provide personalization to inquiries, applicants, accepts, and enrolled students on a thin budget. Learn more about their implementation and results – what worked, what didn’t work, and best practices for sustainable growth.
Presentation from Salesforce.org Higher Ed Summit 2017 by: Tom Neuburger, Smith College
In this presentation, Smith College will share its process and thinking behind successfully divesting from the Non-Profit Starter Pack so the organization could move forward with Salesforce's Higher Education Digital Architecture, or HEDA.
Salesforce Advisor Link Roadmap: Turn Insights into ActionSalesforce.org
Presentation from Salesforce.org Higher Ed Summit 2017 by: Jason Belland, Salesforce.org
To help schools and academic advisors influence a student?s success, we introduced Salesforce Advisor Link, a new solution that will deliver insights to both advisors and students ? promoting smart engagement at every point of interaction. Join Jason Belland, Director, Higher Ed Industry Solutions and pilot schools Algonquin College, Butler University, and San Francisco State to learn how Salesforce Advisor Link will give the entire university community a unified way to contribute to student success. Learn about the latest developments with Advisor Link, how the pilot schools preparing for change and using new approaches to connect different departments together to drive better results.
Integrating Banner: Transform Your Student DataSalesforce.org
Presentation from Salesforce.org Higher Ed Summit 2018 by: Sarah Hawkins, Administrative Applications, and Caitlin Marshall Senior Consultant.
Critical to the success of implementing an enterprise wide solution for student engagement is good data. This session will focus on Georgetown's journey to provide a single system for student data from applicant to alumni. We will examine how decisions were made in regards to bringing an institutional academic hierarchy to the Salesforce object structure as well as determining which data points would be key to our success. One of the challenges that we faced on this project was 'how do we avoid replicating the current SIS, Banner, while also presenting the data using the advantages of Salesforce?'. Come and find out how we achieved this and how we are leveraging disruptive technology to innovate the way that we do business in Higher Ed.
Watch a recording of this presentation: https://youtu.be/8zEN0oPl-uY
First Year Experience Using Salesforce & Marketing CloudSalesforce.org
Presentation from Salesforce.org Higher Ed Summit 2018 by: Angie Hall, University of Michigan.
At the University of Michigan, we're taking things a step further than tracking admissions. Join this session to learn how we're using Salesforce and Marketing Cloud to empower incoming students in an entirely innovative, potentially life-changing way.
Watch a recording of this presentation: https://youtu.be/7T5-_jXsHe0
Leveraging HEDA from an Executive Education perspectiveSalesforce.org
Presentation from Salesforce.org Higher Ed Summit 2017 by: Randall Haskin of Duke's Fuqua School of Business
In conjunction with ACF Consulting, join Duke's Fuqua School of Business as they present their Salesforce solution that supports the school's Executive Education program marketing and enrollment using HEDA. Fuqua offers several open enrollment programs in addition to tailored programs and is responsible for generating, converting, and enrolling leads into the these programs. Using HEDA allows Fuqua to better manage their constituents from an Account/Contact perspective as well as build the foundation for better Program Enrollment visibility across non-degree and degree programs. Part of their solution was to determine how best to handle scenarios where out of the box Salesforce needed to be adjusted to work with the HEDA architecture: Data.com corporate contact adds, lead conversion, and using opportunities for individual prospecting. Executive Education tends to be corporate in nature which lends itself to more standard Salesforce functionality and adopting HEDA allows the solution to grow and expand regardless of functional area.
1:1 Journeys Driving the Personalized Constituent ExperienceSalesforce.org
Whether it be driving change in civil society or the delivery of quality education, social change requires authentic engagement. 1:1 lifecycle and lead qualification marketing campaigns provide a great framework for building authentic relationships. Two leading innovators will share their real-world experiences and showcase how they’ve achieved phenomenal success.
Using Community Cloud for Alumni Volunteer SolicitorsSalesforce.org
Presentation from Salesforce.org Higher Ed Summit 2017 by:
Mike Craven, University of California, Berkeley
Join this session to learn how, in less than two months from conception to deployment, Community Cloud allowed UC Berkeley to quickly and easily extend its fundraising CRM to its Class Campaign Volunteers Solicitors. Cal uses Community Cloud to assign reunion volunteers to their classmate prospects and to track their solicitation asks and outcomes. Community Cloud let UCB rapidly tailor a tool for our volunteer partners without the integration hassles of a standalone application.
Built for the social and mobile era, learn how Salesforce for Higher Ed enables you to become a Connected Campus, place students at the center of everything you do, and achieve breakthrough performance across the student lifecycle. Then learn how an esteemed higher education institution is using Salesforce to increase productivity, streamline systems and processes, and create a more efficient engagement platform with their constituents. They will also share how this fits into a campus-wide CRM strategy for fostering and building relationships across the entire student lifecycle in a phased approach.
Presentation from Salesforce.org Higher Ed Summit 2018 by: Nathalie Mainland, Jason Belland, Geshri Gunasekera, Margo Martinez, Keld Bangsberg.
Join our industry solutions directors as we discuss the amazing momentum with HEDA (Higher Ed Data Architecture) and Salesforce Advisor Link, including the latest developments and roadmap moving forward. Whether you’re considering moving to HEDA, adopting Advisor Link, this session will provide an opportunity to ask questions and learn about hot topics like compatibility and much more. We’ll also take a deeper dive into the exciting work going on in the Advancement and Recruiting and Admissions spaces.
Watch a recording of this presentation: https://youtu.be/0c6yIuEGZyk
Educational institutions are being challenged now more than ever to become more flexible, responsive, efficient, and focused on serving students' needs. Join us to learn how Wayne State University developed a Student Service Center where phone calls, emails, and walk-in visits from prospective and current students are aggregated at a central location, enhancing recruitment and retention by providing service that is responsive and accountable.
The Higher Education Advisory Council is a community-led group of Salesforce users from schools across North America and Europe. The council is supported and recognized by Salesforce.org and serves the community through volunteerism and initiatives designed to help the higher education industry in its use of Salesforce on campus.
Helping Gamechangers Change the World - Introducing Salesforce1 for Nonprofits Salesforce.org
Each and every day, millions around the world work tirelessly to pickup where others have left off...
· Feeding and housing the poor
· Delivering care to those in need
· Conserving earth’s most precious resources
· Speaking up for those without a voice.
The Salesforce.com Foundation is honored that gamechangers at more than 22,000 nonprofits choose salesforce.com’s cloud, social and mobile technologies to help them deliver so many different solutions to improve communities around the world.
And that is why we are so excited to unveil Salesforce1 for Nonprofits – the most complete solution set in the nonprofit industry.
Salesforce1 for Nonprofits offers solutions for program management, community engagement, marketing communications and fundraising to empower nonprofits to run their organizations from their phones. It is built from the ground-up for the mobile and social era.
Learn more and register now for next week’s webinar to get a glimpse of the future of the nonprofit social change community.
Gamechangers, your time has come.
Presentation from Salesforce.org Higher Ed Summit 2017 by: Mike Slade, Western Governors University
As your organization matures in Salesforce, you'll find a source of pain the fact that an update to one record can create logic in triggers, workflows, process builder and flows. Not only is it extremely difficult to troubleshoot where a problem could be, but workflows can call triggers which call flows. Pretty soon you've hit your limits and you can't change. This session will talk about how to make the change to a single path of execution and how these methods can work together to provide an easy-to-manage situation for each object.
Educational institutions are being challenged to become more flexible, responsive, efficient, and focused on serving students' needs. Join us to learn how Wayne State University developed a Student Service Center where phone calls, emails, and walk-in visits from prospective and current students are aggregated at a central location, enhancing recruitment and retention by providing service that is responsive and accountable. Delivering superior customer service every day also requires strong business processes and continuous improvement practices to be effective. Wayne State will share how they leverage ERP data while listening to students, provide prompt responses and solve problems to improve the student experience.
Who Should Attend:
Student Services
Student Affairs
Academic Affairs
IT
Speakers:
Ann Elinski, Assistant Director of the Student Service Center, Wayne State University
Ann received a Bachelor's Degree in English and Spanish language, and a Master's Degree in Business Administration, from Eastern Michigan University. Elinski has spent the past thirteen years in Higher Education specializing in student service. Ann currently acts as the Salesforce super user for the Division of Enrollment Management.
Nicole Brandenburg, Associate Director of Campaigns for Salesforce CRM, Wayne State University. Nicole previously worked in the undergraduate admissions office at WSU and transitioned to her current role when the university first brought a CRM solution to the campus in 2010. Nicole works closely with the university's Marketing office, Enrollment Management units and various departments to assist in the development of communication plans and implementation.
Adam Lincoln, Lead Systems Integrator, Wayne State University
Adam Lincoln is a developer for central IT at Wayne State University, working primarily on native salesforce.com development and integration with campus systems. He has been writing software for 10 years, ranging from web applications to terminal utilities. Previously, Adam taught physics and astronomy courses and analyzed experimental data.
Today’s advancement teams are facing intense pressure to find more donors and larger gifts than ever and relate to constituents in a more sophisticated manner. The mobile and social era has changed the way higher education must connect with their alumni and donors. And with increased competition for philanthropic dollars and time, successful advancement professionals must deliver the anytime, anywhere, collaborative experience today’s alumni and donors expect. Northeastern University will share their journey of how Salesforce has helped grow alumni relationships with a 360 degree view of every supporter and help move prospects towards major giving.
Student Service Model + Salesforce = A World Class Student ExperienceSalesforce.org
Presentation from Salesforce.org Higher Ed Summit 2017 by: Lori Dembowitz & Tara Krch, UMass Lowell
In response to the 50% enrollment growth from 2007 to 2014, UMass Lowell implemented a one-stop service center, The Solution Center, to improve customer service and increase student satisfaction. The Solution Center was designed to improve service delivery from the "Home Offices" of the Registrar, Student Financial Services and Financial Aid through expanded self-service opportunities, improved communications, simplified processes and policies, and increased efficiency and effectiveness of operations. The implementation of the Solution Center led to the university's adoption of Salesforce for managing interactions between students, parents, faculty, and staff. This presentation will focus on UMass Lowell's utilization of Salesforce and its impact on business process efficiency, data-based decision making, staff performance, and the student experience.
Connected Campus — The Future is Your StudentSalesforce.org
Core assumptions of traditional higher ed practice are often misaligned with new realities of opportunity and need. Peter Coffee of salesforce.com shares observations on connection with the future of human collaboration, knowledge acceleration, business globalization and next-gen education to build strong lifelong relationships with your constituents.
Small Schools Doing Big Things with salesforce for RecruitingSalesforce.org
If you’re from a small resource-constrained institution, you may be wondering if Salesforce CRM is a viable option. Come learn how two smaller institutions, Ohio Dominican University and The Seattle School of Theology & Psychology, have successfully transformed their universities to more effectively recruit and enroll more students. Hear how they are using Salesforce CRM to make data driven decisions, execute timely and consistent communications, and provide personalization to inquiries, applicants, accepts, and enrolled students on a thin budget. Learn more about their implementation and results – what worked, what didn’t work, and best practices for sustainable growth.
Presentation from Salesforce.org Higher Ed Summit 2017 by: Tom Neuburger, Smith College
In this presentation, Smith College will share its process and thinking behind successfully divesting from the Non-Profit Starter Pack so the organization could move forward with Salesforce's Higher Education Digital Architecture, or HEDA.
Salesforce Advisor Link Roadmap: Turn Insights into ActionSalesforce.org
Presentation from Salesforce.org Higher Ed Summit 2017 by: Jason Belland, Salesforce.org
To help schools and academic advisors influence a student?s success, we introduced Salesforce Advisor Link, a new solution that will deliver insights to both advisors and students ? promoting smart engagement at every point of interaction. Join Jason Belland, Director, Higher Ed Industry Solutions and pilot schools Algonquin College, Butler University, and San Francisco State to learn how Salesforce Advisor Link will give the entire university community a unified way to contribute to student success. Learn about the latest developments with Advisor Link, how the pilot schools preparing for change and using new approaches to connect different departments together to drive better results.
Integrating Banner: Transform Your Student DataSalesforce.org
Presentation from Salesforce.org Higher Ed Summit 2018 by: Sarah Hawkins, Administrative Applications, and Caitlin Marshall Senior Consultant.
Critical to the success of implementing an enterprise wide solution for student engagement is good data. This session will focus on Georgetown's journey to provide a single system for student data from applicant to alumni. We will examine how decisions were made in regards to bringing an institutional academic hierarchy to the Salesforce object structure as well as determining which data points would be key to our success. One of the challenges that we faced on this project was 'how do we avoid replicating the current SIS, Banner, while also presenting the data using the advantages of Salesforce?'. Come and find out how we achieved this and how we are leveraging disruptive technology to innovate the way that we do business in Higher Ed.
Watch a recording of this presentation: https://youtu.be/8zEN0oPl-uY
First Year Experience Using Salesforce & Marketing CloudSalesforce.org
Presentation from Salesforce.org Higher Ed Summit 2018 by: Angie Hall, University of Michigan.
At the University of Michigan, we're taking things a step further than tracking admissions. Join this session to learn how we're using Salesforce and Marketing Cloud to empower incoming students in an entirely innovative, potentially life-changing way.
Watch a recording of this presentation: https://youtu.be/7T5-_jXsHe0
Leveraging HEDA from an Executive Education perspectiveSalesforce.org
Presentation from Salesforce.org Higher Ed Summit 2017 by: Randall Haskin of Duke's Fuqua School of Business
In conjunction with ACF Consulting, join Duke's Fuqua School of Business as they present their Salesforce solution that supports the school's Executive Education program marketing and enrollment using HEDA. Fuqua offers several open enrollment programs in addition to tailored programs and is responsible for generating, converting, and enrolling leads into the these programs. Using HEDA allows Fuqua to better manage their constituents from an Account/Contact perspective as well as build the foundation for better Program Enrollment visibility across non-degree and degree programs. Part of their solution was to determine how best to handle scenarios where out of the box Salesforce needed to be adjusted to work with the HEDA architecture: Data.com corporate contact adds, lead conversion, and using opportunities for individual prospecting. Executive Education tends to be corporate in nature which lends itself to more standard Salesforce functionality and adopting HEDA allows the solution to grow and expand regardless of functional area.
1:1 Journeys Driving the Personalized Constituent ExperienceSalesforce.org
Whether it be driving change in civil society or the delivery of quality education, social change requires authentic engagement. 1:1 lifecycle and lead qualification marketing campaigns provide a great framework for building authentic relationships. Two leading innovators will share their real-world experiences and showcase how they’ve achieved phenomenal success.
Nonprofits are transforming the social sector and philanthropy by connecting their communities in powerful ways. Hear how nonprofits are leveraging Salesforce for Nonprofits to disrupt the status quo and revolutionize how they connect employees, supporters, partners and programs to accelerate the pace of change.
The Salesforce1 Platform offers a rich set of features for engaging higher education audiences including Communities, Chatter, Salesforce1 Platform, custom mobile apps, social listening, etc. In this interactive roundtable discussion, we will talk about the technical benefits and challenges of deploying the Platform in a Higher Ed context, then open up the session for audience contribution/participation. The goal is to share experiences so as to accelerate the deployment of Salesforce1 Platform in higher ed environments, and learn from the innovations introduced by peers.
Please join us to see a product demonstration for NGO Connect. We will review the product offering, and include time for Q&A during this information session. Join us to learn more about NGO Connect.
Presenters:
Lori Freeman, Director of Product Marketing - Nonprofit, Salesforce.com Foundation
Dario Mallerman, Sales Engineer, Salesforce.com Foundation
Become a Connected Nonprofit with NGO Connect Salesforce.org
The mobile and social era has transformed the way nonprofits connect with their supporters, they want a direct and immediate connection with those who share their values and can help advance their mission. Successful nonprofits must now deliver the anytime, anywhere, collaborative experience that today’s donors and volunteers expect and we have a solution that will help you...
- Get a complete picture of funders, campaigns and supporters
- Streamline event planning and execution
- Recruit, track and manage all of your volunteers
- Manage a lifetime of changes to deliver highly personal experiences
- Measure impact and report in real-time on fundraising and program effectiveness
The Salesforce.com Foundation is excited to launch - NGO Connect, a new app that helps nonprofits connect every aspect of their work to transform how they build and retain lifetime relationships with their constituents and the communities they serve.
NGO Connect helps nonprofits deliver greater impact by enabling them to innovate faster and connect with their constituents in a whole new way. Today’s Connected Nonprofit can execute at scale to get the job done, it makes the world’s leading social, mobile and cloud Salesforce1 platform even more powerful to the nonprofit sector.
Nonprofits of all sizes can now benefit from the sector’s emerging best practices and accelerate their ability to manage their greatest asset – a lifetime relationship with their constituents.
Learn more on our website and register now for our upcoming webinar to get a glimpse of what it truly means to Become a Connected Nonprofit.
Skoll Foundation's Next Generation Grantmaking with SalesforceSalesforce.org
Grant management processes can be complex, and foundations are often challenged by the task of fulfilling their organization’s mission while managing their grant lifecycle efficiently. Hear from the Skoll Foundation, one of the leading foundations supporting social entrepreneurship, on how they manage their philanthropic giving from pipeline and due diligence to approval and budgeting with Salesforce.
This webinar will also include a demo of foundationConnect, a grants management solution built on Salesforce.
Speakers:
Cristina Yoon, Grants Manager, Skoll Foundation
Swati Tyagi, Director, Product Management, roundCorner
Naomi Morenzoni, Director, Philanthropy Outreach & Engagement, Salesforce Foundation
Deliver More Impact with Data Informed Decisions webinar Salesforce.org
What impact are you having? Which programs are working? Is your organization using your resources effectively? Measuring results is a key aspect of delivering better programs and services. However, many organizations are still using spreadsheets and disconnected databases to collect this data, and therefore, have trouble quantifying their impact. Join us to hear how two organizations, The Cara Program and Springboard Collaborative, are leveraging Salesforce to track their program data and understand their results. The Cara Program, a Chicago human services agency, uses Salesforce for case management for their workforce development programs. Springboard Collaborative uses Salesforce to track their students results for their program that seeks to narrow the literacy achievement gap in low income communities. You'll hear about how each organization decided on Salesforce, learn about the successes and challenges they've had through implementation, and see a demo of their Salesforce solutions.
Speakers:
Lori Freeman, Director Product Marketing, Salesforce Foundation
Chrissy Houlahan, COO, Springboard Collaborative
Steve Heye, Manager of Technology, The Cara Program
Tucker MacLean, Vice President of Sales and Marketing, Exponent Partners
Learn how to simplify fundraising with Nonprofit Cloud. buildOn and TFA highlight how Nonprofit Cloud has made the lives of their fundraising teams easier. Learn about the power of engagement plans and how the Salesforce platform makes it easier than ever to manage donations and gift processes.
Redefining the Student Experience Webinar with Cornell UniversitySalesforce.org
An important part of a University’s student success strategy is the ability to create simple, intuitive online experiences. Cornell will share how they have used Communities to on-board new students and make it easier to navigate the resources of the university. Their engagement platforms—which are social on the front end and “big data” on the back end—are a critical addition to any CRM strategy and the building blocks for outstanding customer service.
Who Should Attend:
Marketing, Strategic Enrollment, Student Services, Student Affairs, Recruitment, and Alumni Relations leaders
Speakers:
Rebecca Joffrey, Director of Interactive Services, Cornell University
Sandra Sanvido, Senior Director of Product Marketing of Higher Education, Salesforce.com Foundation - Moderator
Bridging the Gap Between K-12 and Higher EdSalesforce.org
Presentation from Salesforce.org Higher Ed Summit 2017 by: Melissa Kwilsoz of ASU Enterprise Partners
The modern economy requires education beyond high school. Today's K-12 system must ensure students can be successful in entering and persisting in higher ed -- and, in turn, the workforce. Everyone has a stake in this challenge -- from K-12 institutions to the programs supporting these students to the universities themselves. Come hear from a panel of education thought leaders discuss strategies and linkages that do (or should) exist, and how we can all work together to prepare students to succeed in college and career.
Super Session- A Day in the Life of a Nonprofit FundraiserSalesforce.org
Learn how you can raise more resources and create more meaningful relationship with your donors. Nonprofit Cloud fundraising experts highlight how this solution can help with your day to day role and showcase exciting innovations available now and in the future in the Nonprofit Cloud.
Getting Started with an Intelligent Platform for FundraisingSalesforce.org
DF 18' Session- Find out how to make use of new technology coming to market, including AI, Predictive Analytics and more. Learn how SCS Noonan Scholars and National Aquarium are using Einstein to track and manage their fundraising, and learn about new product innovations in Salesforce.
Student Conservation Association and Citizen Schools Succeed with SalesforceSalesforce.org
Nonprofits are transforming the social sector and philanthropy by connecting their communities in powerful ways. Learn from two innovative nonprofits that are leveraging social, mobile and cloud strategies to disrupt the status quo and revolutionize how they connect employees, supporters, partners and programs to accelerate the pace of change.
Join us to learn how the Student Conservation Association and Citizen Schools are using Salesforce to get a 360 degree view of their programs and constituents, understand the impact of their work, and be able to demonstrate that impact.
Who Should Attend:
Fundraising, volunteer, member, operations, program and case management professionals
Anyone interested in connecting with their community and accelerating their mission
Presenters:
Sherry Aldrich, Process & Systems Manager, Student Conservation Association
Julianne Diamond, Senior Salesforce.com Manager and Business Analyst, Citizen Schools
Naomi Mandelstein, Nonprofit Marketing Director, Salesforce.com Foundation - Moderator
Salesforce for Nonprofits: Turn Big Data into Social ChangeSalesforce.org
Salesforce Analytics Cloud is Analytics for the Rest of Us and leading nonprofits are already showing how big data can help solve the world’s complex problems. Learn how Project 8 is using Analytics Cloud to help ensure that the 8 billion people that will live on this earth in 15 years will have the food, water, and energy they need.
Whether it be driving change in civil society or the delivery of quality education, social change requires authentic engagement. 1:1 lifecycle and lead qualification marketing campaigns provide a great framework for building authentic relationships. Two leading innovators will share their real-world experiences and showcase how they’ve achieved phenomenal success.
Getting to Grad: A Focus on Student SuccessSalesforce.org
Salesforce for Higher Education: Live Webinar
Getting to Grad: A Focus on Student Success
You spend a lot of time and money to onboard a student. And when that student, who is your brand ambassador, either leaves, transfers or doesn’t graduate, everyone pays the price. Learn how two schools are using Salesforce to help students achieve their academic goals. Western Governors University, an online competency-based university, has integrated Salesforce with their systems of record to leverage the collective data to predict student success. They will also share and demo how they are fostering a Student Community to engage students, faculty and staff. George Mason University School of Management, one of the most diverse public universities, will share and demo how they are using Salesforce for running their advising program so that they can connect students to the right resources more quickly and consistently.
Join us to learn how Western Governors University and George Mason University are using Salesforce to ensure student success.
Who Should Attend:
Student Affairs
Academic Affairs
Student Services
Institutional Research Officers
FEATURING:
- Jim Gilbert, Assistant Dean for Undergraduate Programs
- Chase Schults, Salesforce Administration Manager
- Sandra Sanvido, Director of Higher Education Product Marketing— Moderator
Connected Campus: Integrating with Systems of Record webinarSalesforce.org
Like many universities, DeVry University used to have loads of data locked up in various back-office systems. Join us to learn how DeVry integrated multiple back office systems with Salesforce to create a 360 degree student view that they leverage for more intelligent student lifecycle management and a collaborative work environment. DeVry will also discuss and demonstrate how they built dozens of custom apps on the Salesforce1 Platform including admissions management, attendance tracking, test case management, online application, performance tracking, DeVry System status, project management, a Student Community and more.
Who Should Attend:
- Recruiting
- Admissions
- Enrollment Management
- Academic Affairs
- Student Affairs
- Support Services
- IT
Speakers:
John Cunningham, Director of Enterprise Architecture and Salesforce Solutions, DeVry Education Group
Erinn Gordon, Business Systems Analyst, DeVry Education Group
Connected Campus Vision in Action: How to Achieve ItSalesforce.org
Presentation from Salesforce.org Higher Ed Summit 2018 by: Jenn Haas, COO and AVP, ITS University of St. Thomas, and Mark Brecheisen, General Manager - Higher Ed Solutions Xede Consulting Group.
The University of St. Thomas is utilizing Salesforce for undergraduate and graduate Recruiting and Admissions. Through a defined planning process, we are working toward broadening the use to be campus wide by working with departments across campus to understand their needs and prioritize them with all other competing campus needs - including Development, Alumni Relations, Marketing & Communications, Events, Analytics, and Student Success. We keep a conscious discipline across all these efforts that if at all possible, solutions should be able to be utilized by other departments and not be too specific; we also want to stay within native capabilities of Salesforce as much as we can. We will discuss the planning process we are using, key roles within our planning efforts, how the system architecture and org strategy comes into play, and the way that our partner Xede has assisted us in reaching our goal of having a comprehensive Roadmap for success.
Watch a recording of this presentation: https://youtu.be/aayTA9e3nLM
Intro to the Higher Ed Advisory Council 2018-19Salesforce.org
The Higher Education Advisory Council is a community-led group of Salesforce users from schools across North America and Europe. The council is supported and recognized by Salesforce.org and serves the community through volunteerism and initiatives designed to help the higher education industry in its use of Salesforce on campus.
Making Moves Magic- A Moves Management 101 for Nonprofit Cloud Salesforce.org
Learn how Interlochen Center for the Arts and NRDC have found success with moves management on Salesforce using Engagement Plans, Levels and more. Hear top tips around getting started and lessons learned and come away with a plan for making life easier for your fundraisers while driving results.
Living Large: Enterprise Organizations on Nonprofit CloudSalesforce.org
Greenpeace UK and URJ share why Salesforce was the best choice to meet the challenging demands of their large organizations. Highlights include various fundraising use cases as well as add-ons and features within Nonprofit Cloud that help them to be successful.
Chatbots for Education: Meeting Students Where They AreSalesforce.org
Robots and Pencils has been active in the EDU space with Salesforce since 2014, most notably with the launch of the TEx app for the University of Texas, version one of which launched in 2015. We continue to find new and innovative ways to leverage the power of Salesforce for EDU. According to BI Intelligence, Facebook Messenger was the #1 downloaded app of 2016, and 80% of teenagers are using it as their first or second means of communication. Using a Facebook Messenger chatbot that is connected to Service Cloud and Advisor Link, we engage students by facilitating document submission, advisor appointments, and student check-ins to maximize student persistence and success. Repetitive tasks are offloaded from university staff to the bot, empowering staff to focus on one-to-one student advising.
Presentation from Salesforce.org Higher Ed Summit 2018 by: Ryan Frazee.
With 11 Salesforce Key Users, Admins, and Developers across multiple departments based in multiple countries, we will share how we have integrated our sandboxes, development environments and production instances in a continuous integration, that allows us to deploy and refresh our different environments in a matter of hours and not days or weeks. As ideas and needs arise, this has really allowed us to focus on improvement and minimize perceived internal bureaucracy. The speed and productivity has also allowed for our cross department meetings be a time to share their new innovations and how they might be able to be used in other areas, allowing for even more improvement and growth. Finally, this has allowed for the operational burden on our IT team to be significantly reduced and allow them to also focus on making an impact instead of just operational tasks to make things happen.
Watch a recording of this presentation: https://youtu.be/JI_xqWKg_r8
Presentation from Salesforce.org Higher Ed Summit 2018 by: Quinten Eyman, Santa Fe College.
For years so-called 'second choice' colleges have had difficulty standing out in the crowd. These institutions offer back-up options for students who either aren't accepted at or can't afford their top choice: the big-time university nearby or across town. But now, Santa Fe College, recently recognized as the top community college in the country, has become as much of a destination now as a second choice. Armed with digital tools provided by the Salesforce revolution, the college is leveraging dynamic resources to improve its ability to create awareness, interest and connection with prospective students. By linking career pathways with Pardot's Engagement Studio, Community Cloud and Social Studio, CRM users have tripled across campus... while applications and enrollment go up.
Watch a recording of this presentation: https://youtu.be/CcotNpc2xBE
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
Honest Reviews of Tim Han LMA Course Program.pptxtimhan337
Personal development courses are widely available today, with each one promising life-changing outcomes. Tim Han’s Life Mastery Achievers (LMA) Course has drawn a lot of interest. In addition to offering my frank assessment of Success Insider’s LMA Course, this piece examines the course’s effects via a variety of Tim Han LMA course reviews and Success Insider comments.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Thesis Statement for students diagnonsed withADHD.ppt
Higher Ed Will Never Be The Same Again - Introducing Salesforce1 for Higher Ed and Advancement Connect
1. Higher Ed Will Never Be The
Same Again
Introducing Salesforce1 for Higher Ed and Advancement
Connect
Pat McQueen, SVP Industry Solutions, Salesforce.com Foundation
Jill Kenney, Solutions Engineering Manager, Salesforce.com Foundation
October 7, 2014
/Salesforce.comFoundation
@SFDCFoundation
2. Featured Presenters
Pat McQueen
SVP, Industry Solutions
Salesforce.com Foundation
Jill Kenney
Solutions Engineering Manager
Salesforce.com Foundation
Sandra Sanvido
Sr. Director, HE Marketing
Salesforce.com Foundation
3. Safe Harbor
Safe harbor statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if
any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking
statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of
product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of
management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments
and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our
service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of
growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and
any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain,
and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling
non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the
financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form
10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the
Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may
not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently
available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
4. #1 in Enterprise Cloud Computing
& CRM
Enterprise Cloud
Computing
Market Share
#1
World’s Most
Innovative Company
2011,2012,2013,2014
#1
#1
Market Leader:
Enterprise, MidMarket,
SMB & Sales Force
Automation
5. 1%
Product
Equity
Time
680,000+
Hours
Service
$68M+
Grants
23,000+
Higher Education
+ Nonprofit
Organizations
1:1:1
Model
Adopted
by
6. Proven Success in Higher Education
84
%
%
Improved Ability to Achieve Mission
86
%
%
Improved Overall Efficiency
7. Why Salesforce?
Enterprise
Cloud Computing
Fast Easy Open Flexible Trusted
No Hardware
Automatic Upgrades
Any Device
No Software
Scalable
Data Portability
Transparency
Real-time Status
App Marketplace
Extensible
8. Challenges Faced by Higher Education
“American higher education cannot assume that its competitive position in the world is unassailable.”
Funding
Challenges
– President Michael Crow, ASU
Legacy
Systems
Greater
Competition
Connected
World
• Fragmented systems
create silos
• Expensive and difficult to
use
• Lack mobile and social
5B Smart
phones
by
2017 Connected
50B
Image source: silabs.com/iot
Connected
Products
58% Faster
Deployment
4.5B
Aggregate
Social Users
Social
Cloud
Mobile
• Universities Competing for
Smaller Pool of Grads
• Shifting Demographics
• Changing Delivery
Mechanisms of Courses
• Rising tuition and reliance
on raised funds
• Performance requirements
tied to appropriations
• Federal legislation and
regulation
9. Is Your Campus Built for the Connected Era?
Recruitment Student Success Advancement Communications Community
Are you able to
target and
onboard the right
students?
Are you able to
successfully
graduate your
students on
time?
Are you able to
increase
participation and
donations?
Are you able to
personalize
communications?
Engagement
Are you
effectively
engaging and
collaborating?
11. Salesforce1 for Higher Ed Solutions
Recruitment
Donor Management
Alumni Relations
Gift processing
Early Warning
One Stop Shop
Advising
Career Services
Recruiting Automation
Events Management
Social Prospecting
Cross-channel
Marketing Campaigns
Social Media
Journey Building
Prospect Community
Student Community
Alumni Community
Faculty Community
Student Success
& Retention
Advancement Marketing
Communications
Community
Engagement
12. Marketing
Communications
Student Success
Recruitment
Advancement
Community
Engagement
A System Built Around the Student:
ü No More Silos
ü Open
ü Mobile
Be a Connected campus with
13. The Connected Campus
Marketing
• Campaign Plan & Budget • Marketing Automation • Online Ad • Social Listening/Interaction • Content Mgmt • Segmentation • Predictive Analytics
• Online Self-Service • Student Service / Social Cust. Service • Call Center • Knowledge Base • Calendar/Events Mgmt • Volunteer/Mentor/Fan Mgmt • Forms/Surveys
Recruitment
Prospect
Student Faculty Employers
Donors
Alumni
Staff
Community Engagement
Student Success Advancement
LMS SIS HMS Fin. Aid
Meal
Plans
GL Degree Audit System HCM
Payroll Parents
• Recruiter Territory Mgmt,
Visits and Fairs
• Lead Acquisition & Scoring
• Test Score Integration
• Application & Third-Party
App Integration
• Admission
• Document Mgmt
• Admission
Decision Mgmt
• Commitment /
Deposit Mgmt
• Orientation &Yield
Activities
• Financial Aid
• Notifications/Appeals
• Advising
• Course Catalog &
Registration Information
• One Stop Shop/Self-
Service
• Enrollment Flags (FERPA,
Holds, Drops, etc.
• Early Assessment/Warning
• Internship, Co-Op, Study
Abroad, Career Services
• Athletics/Student
Organizations
• Capital Campaign Mgmt
• Major Gift & Planned Giving
• Annual Fund/Faculty-Staff Campaign
• Corporate & Foundation Relations
• Prospect Wealth Profile
• Alumni and Advisory Boards
• Reunions and Trips
18. “Salesforce helped us work more effectively, manage our
vital donor information and meet our campaign goals.”
- Dr. Reed Sheard, VP for College Advancement and CIO
Westmont College Tracks and Increases Fundraising using Salesforce
Implemented donor management solution and launched new fundraising campaign within 95 days of purchasing Salesforce
Reports & dashboards provide real-time visibility into progress & productivity metrics
Fundraising is up by 250% in the past three years since Salesforce was rolled out
Gift officers use Salesforce on mobile devices
19. Place Students at the
Center
Connect to Students in
New Ways
Achieve Breakthrough
Performance
20.
21. Salesforce1 for Higher Ed Solves 21st Century Challenges
Funding
Challenges
Legacy
Systems
Greater
Competition
Connected
World
5B Smart
phones
by 2017
• No more silos
• One platform and
architecture provides a
single system of record for
all constituent interaction
throughout student lifecycle
• Open, flexible, integrates
with any back office system
• Social listening and social
engagement from any
device anywhere, anytime
• Solutions built for
students, alumni, donors,
etc. NOT ONLY for faculty
and staff
• 21st Century Advancement
• Real time ability to
measure and report against
performance standards &
KPIs
• Improved performance
helps solve parental and
state funding challenges.
• One solution that
streamlines ability to
market and engage new
demographics of students
leveraging open, social,
mobile paradigm.
• Improves ability to attract,
recruit, retain and graduate
Connected
50B
Conn
ected
Produ
cts
Image source: silabs.com/iot
Soc
ial
Cloud
Mobile
22. How Do I Become a Connected Campus?
Connected Campus Roadmap Implementation AppExchange Partners
23. Recruit the Right Students
• Boost recruiter productivity and
performance
• Increase yield
• Gain complete insight
24. “The admission team has had awesome success with
Salesforce and we’re excited to expand its use.”
- Betsy Dolan, Associate Dean and Director of Admission Information Systems
College of William & Mary Uses Salesforce to Transform Admission
Increased number of prospect records admission team can manage annually by 50%
Decreased number of duplicate undergrad applicant records in their SIS by 96%
Execute integrated communication plans tailored to individual student interests
Can now focus on targeting suspects, identifying 142,000 new suspects – 6,000 have become either prospects or
applicants
25. Support and Engage Students Everywhere
• Get a complete 3600 student view
• Provide frictionless service
• Cultivate a strong student community
26. “The big takeaway is that without Salesforce we wouldn’t be
able to move this fast.”
- Brian Peddle, CTO
SNHU Revolutionizing Field of Education for Working Adults
Tracking all of the student activity from the application process through graduation
Integrated with various systems to create a 360 degree student view
Built early-detection system to intervene and assist struggling students
Uses knowledge articles and live chat to quickly and effectively answer students’
questions
27. “We wanted one place for people to go
to see the contact that staff was having
with students.”
- Dr. Anne De Luca, Associate Vice Chancellor of Admissions and Enrollment
Berkeley Delivers Exceptional Student Service
Created a “one-stop shop” for students to ask questions, get help, and find all the answers they need
All staff can see the history of the transaction or interaction with the student to offer better service
Tailor email, website, and social communication to students based on trending topics throughout the year
29. Introducing Salesforce Advancement Connect
ü Alumni Relations
ü Donor Management
ü Events Management
ü Volunteer Management
ü Program Management
ü Reporting
ü Mobile, Social and Cloud
30. Data Model Event Management Fundraising
• Create Constituents
• Moves Management
• Multiple Contact Points
• Create Relationships
• Visualize Relationships
• Wealth Research
• Event Attendance
• Venue Management
• Online Registration
• Event Ticketing
• Table Seating and Seating Plans
• Onsite Check-in and Attendance
• Record Gifts
• Manage Recurring Gifts
• Hard, Soft & Tribute Crediting
• Gift Benefits (Premiums)
• Membership Management
• Online Donations & Payments
*Timelines and functionality are subject to change."
31. “Salesforce helped us work more effectively,
manage our vital donor information and
meet our campaign goals.”
- Dr. Reed Sheard, VP for College Advancement and CIO
Westmont College Increases Fundraising using Salesforce
Implemented donor management solution and launched new fundraising campaign within 95 days of purchasing
Salesforce
Reports & dashboards provide real-time visibility into progress & productivity metrics
Fundraising is up by 250% in the past three years since Salesforce was rolled out
Gift officers use Salesforce on mobile devices
32. Craft the Ultimate 1:1 Student Experience
• Plan and optimize the student experience
• Deliver personalized content across all channels
• Measure your impact
34. “With Exact Target we're able to have a library of assets in
one system. We can deliver a lot of different types of
communications - and they're all visible to each
department.”
- Jason Belland, Sr Associate Director, Online Media & Technology
Columbia Building Stronger Connections With Constituents
Dynamic content for personalized emails to augment their broadcast messages
A/B Testing for data-centric analysis of campaigns, leading to more effective messaging and higher clickthrough and open
rates.
Customers now manage their relationship with Columbia, choosing how they want to hear from them and about which
topics
Integration with Salesforce so Sales and Marketing are connected and operating on same channels
35. Build and Foster Campus Collaboration
• Break down silos
• Increase organizational intelligence
• Stimulate constituent engagement
36. “Quite literally everything we do is tracked in
Salesforce – any interactions between the
University and the student are in Salesforce.”
- Chase Schults, Senior Salesforce Administrator and Platform Manager
WGU Fosters Student Community to Drive Degree Completion
Deployed Salesforce Communities in 3 areas: enrollment, active students, and student services
Use Salesforce Knowledge allowing students to engage directly with an online course
Student data profiles monitor which students are engaged and which ones need help
Analytics from Student Communities and student profiles has helped curb course drop rate
38. Connect With Students in a Whole New, Mobile Way
Connect students, faculty/
staff, alumni & corporations
Build student apps Engage 1:1 with students
39. Yale Standardizes on Salesforce Platform
Selected Salesforce as a University-wide standard platform
Processed over 300K HR & Finance Help Desk cases
Developed several unique custom applications ranging from reunion management to clinical research/patient tracking to
document Management and more
Chatter Communities pilot for onboarding