The document describes HICT's Resultancy-Radar operational efficiency platform for healthcare organizations. It aims to offer services that benefit hospitals, suppliers, patients, and care markets. The platform detects, defines, and manages change processes based on process analysis and re-engineering. It takes a holistic operational efficiency approach and focuses on European hospitals and suppliers.

2. Operational efficiency platform for Healthcare HICT’s RESULTANCY - RADAR © Copyright hict nv

4. HICT RESULTANCY RADAR FRAMEWORK Business Case Solutions to Support Business Case Studies to perform Solutions

7. Project Plan Program design steps Project charter STUDY Framework design Re- engineering Solution design Project charter Re- engineer Solution Version 1 STUDY Framework Version 2 STUDY Framework Version 1 Pilot 1 Re- engineer Solution Version 1 Pilot 2 Pilot 1 Pilot 2 Roll out re- engineer Solution IMPACT Solution design Benchmark Solution design PLAN DELIVERY TIMELINE Same process for other 2 solutions IMPACT Solution Benchmark Solution

8. Project Plan Roll out (project cycle) STUDY RE- engineer Solution Reporting BENCHMARK Solution IMPACT Solution RE- engineer Simulate Compare New Practise Investment Position Change Project(s) Projects Analyze Deliver Proposition Decision Implement

14. Mercurius Europe - Canada Impact analysis of Less Frequent Dosing of EPO Ara Q2W A/B/C Δ1 Δ2 Total operational costs (LFD impacted processes) in the current/Ara Q2W/EPO TIW situation Total savings going from the EPO TIW situation to Aranesp Q2W situation Total savings going from the current situation to Aranesp Q2W situation Time Material Financial EPO TIW Current A B C Δ1 = A - B Δ2 = C - B simulations simulations

15. Mercurius Europe - Canada Impact analysis of Less Frequent Dosing Time Material Financial Pharmacy Dialysis unit Waste unit Back-office - Ordering ESA to supplier - Receiving and storing ESA - Delivering ESA to HD unit - … - Processing invoices - Registering ESA consumption - …. - Working capital: reimbursement/invoice - Collecting waste - Processing waste - …. - … - Ordering ESA - Preparing administration - Administering ESA - … - Disinfection liquid - Disinfection tissues - Sharps bins - Incineration of waste - … - … -… - … Cost natures Departments

17. Mercurius Europe Benchmark Benchmark of operational time spent on 2 different process steps in hospitals and satellite centres in Europe: Time to prepare EPO vs. Time to administer EPO