Hewitt Associates was a global human resources consulting and outsourcing firm. It grew organically in its early years through small acquisitions, but began pursuing larger mergers and acquisitions in 2000. This included acquiring retirement, payroll, and human resources outsourcing companies. By 2010, Hewitt had 2,600 clients making it the largest HR outsourcing provider. However, it faced challenges in 2006 as its outsourcing revenues declined due to contract issues and pricing pressures. Moving forward, Hewitt aimed to diversify its revenues across geographies and client sizes through innovation and cross-selling services.
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This presentation provides an insightful overview of Hewitt Associates including business units, client relationships, training and development, growth, affinity groups, charitable work and social media. Take a look inside a true corporate structure.
Building on a vested interest in the developmental journey of its employees, a key client of Aon Hewitt and one of the largest banks in the UAE, launched an exclusive high potential program to develop tomorrow’s leaders, today, by providing its colleagues with customized opportunities for accelerated growth.
Hewitt Associates - A True Business and Cultural OverviewMark A. Leon
This presentation provides an insightful overview of Hewitt Associates including business units, client relationships, training and development, growth, affinity groups, charitable work and social media. Take a look inside a true corporate structure.
Building on a vested interest in the developmental journey of its employees, a key client of Aon Hewitt and one of the largest banks in the UAE, launched an exclusive high potential program to develop tomorrow’s leaders, today, by providing its colleagues with customized opportunities for accelerated growth.
What: The Workforce Forum | Recruiting, Training, and Retaining Top Talent
Who: Coordinated by The Chamber For a Greater Chapel Hill-Carrboro and presented by Chapel Hill Media Group, Duke Energy, and Durham Technical Community College.
When: Thursday, July 22, 2021 from 8:30-10:00am
Why: Each year, local employers leave tens of thousands of dollars on the table in cash, tax credits, and in-kind support to recruit, train, and retain workers. The purpose of this forum is to help local employers know what workforce resources are available, why they matter, and how to take advantage of them.
Flow: This forum will demystify the current workforce system and resources available to help local businesses, and begin the community-wide conversation on what it means and what it takes to have a local talent pipeline that meets current and projected demands.
Framing: The Workforce Ecosystem and Talent Pipeline
Katie Loovis, Vice President of External Affairs, The Chamber
Segment 1: Recruiting Resources
• Andrea Fleming, Director of Existing Industry Services, Alamance Chamber
• Luca Romano, VP of Operations, AKG of America
• Caraina Garris, Manager, NC Works Career Center of Orange County
• Nora Spencer, Founder and CEO, Hope Renovations
Segment 2: Training Resources
• Beth Payne, Dean of Corporate Services, Durham Technical Community College
• Roxana Shevack, HR Manager, Morinaga America Foods, Inc
Segment 3: Retaining Resources
• Tammy Wall, Director, Regional Partnership Workforce Development Board
• Jackie Jones, Associate Director of Human Resources, Piedmont Health
About the Critical Issues Series: Coordinated by the Chamber's Government Affairs Committee, the 2021 Critical Issues Series (formerly known as the Policy Series) includes ten forums and features influential guest speakers who address timely topics for Greater Chapel Hill-Carrboro related to the economy, economic and workforce development, public policy, and local elections.
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This presentation discusses some of the possible strategies and provides a few tips for SME's and Business Owners to hire and retain the talent they are looking for.
This PowerPoint is regarding the Contemporary Issues and the Recent Trends and Challenges in Human Resource Management in 2020 at era of pandemic Covid-19. In the PowerPoint Presentation I am giving HR predictions on emerging HR trends at 2020 time. These predictions are based on an entire year’s study and analysis on human resource practices and evolving technology. Some organisations have already embraced these trends, while others are lagging far behind due to being unable to anticipate the future, lack of knowledge, or ignorance. The real key to adapting to and benefiting from HR trends in 2020 is not embracing every single one, but rather making an educated and conscious decision about which path to follow. I hope that this PowerPoint Presentation has provided you with the information you need to navigate the current hot topics within HR and HR trends in 2020.
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Bill Lawry, Managing Consultant, Nurturing Winners International
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Technology industry CEOs will gain fi rst-hand information from qualifi ed corporate and
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What: The Workforce Forum | Recruiting, Training, and Retaining Top Talent
Who: Coordinated by The Chamber For a Greater Chapel Hill-Carrboro and presented by Chapel Hill Media Group, Duke Energy, and Durham Technical Community College.
When: Thursday, July 22, 2021 from 8:30-10:00am
Why: Each year, local employers leave tens of thousands of dollars on the table in cash, tax credits, and in-kind support to recruit, train, and retain workers. The purpose of this forum is to help local employers know what workforce resources are available, why they matter, and how to take advantage of them.
Flow: This forum will demystify the current workforce system and resources available to help local businesses, and begin the community-wide conversation on what it means and what it takes to have a local talent pipeline that meets current and projected demands.
Framing: The Workforce Ecosystem and Talent Pipeline
Katie Loovis, Vice President of External Affairs, The Chamber
Segment 1: Recruiting Resources
• Andrea Fleming, Director of Existing Industry Services, Alamance Chamber
• Luca Romano, VP of Operations, AKG of America
• Caraina Garris, Manager, NC Works Career Center of Orange County
• Nora Spencer, Founder and CEO, Hope Renovations
Segment 2: Training Resources
• Beth Payne, Dean of Corporate Services, Durham Technical Community College
• Roxana Shevack, HR Manager, Morinaga America Foods, Inc
Segment 3: Retaining Resources
• Tammy Wall, Director, Regional Partnership Workforce Development Board
• Jackie Jones, Associate Director of Human Resources, Piedmont Health
About the Critical Issues Series: Coordinated by the Chamber's Government Affairs Committee, the 2021 Critical Issues Series (formerly known as the Policy Series) includes ten forums and features influential guest speakers who address timely topics for Greater Chapel Hill-Carrboro related to the economy, economic and workforce development, public policy, and local elections.
Strategy and Reward; why does Business plan for the future but reward for the...Warwick Business School
Paul Williams; Former President of the Smith& Nephew subsidiary company in Japan and member of the Senior Civil Service Pay Review Body (SSRB), presented on "Strategy and Reward; why does Business plan for the future but reward for the past?" at Warwick Business School 25/02/2008
This is Organisation Profile of Accenture. This will give a snapshot of the company. Highly useful for students who aspire for campus placements to Accenture.
Finding and retaining the right talent has always been difficult. Gen Y has additional demands on the workplace, which today's employers may not be aware of. The situation in Singapore for many business owners seems to be especially difficult, as talent is scarce, people seem to be constantly demanding, and it becomes more and more difficult to obtain foreign talent.
This presentation discusses some of the possible strategies and provides a few tips for SME's and Business Owners to hire and retain the talent they are looking for.
This PowerPoint is regarding the Contemporary Issues and the Recent Trends and Challenges in Human Resource Management in 2020 at era of pandemic Covid-19. In the PowerPoint Presentation I am giving HR predictions on emerging HR trends at 2020 time. These predictions are based on an entire year’s study and analysis on human resource practices and evolving technology. Some organisations have already embraced these trends, while others are lagging far behind due to being unable to anticipate the future, lack of knowledge, or ignorance. The real key to adapting to and benefiting from HR trends in 2020 is not embracing every single one, but rather making an educated and conscious decision about which path to follow. I hope that this PowerPoint Presentation has provided you with the information you need to navigate the current hot topics within HR and HR trends in 2020.
Talent Pipeline Optimisation: Ensuring Your Talented People Realise Their Po...The HR Observer
The purpose of this session is to help participants understand how to build in the appropriate processes and development initiatives to ensure that their organisations’ most talented people make the biggest positive impact in the organisation that they can. Participants will walk away from the session having been introduced to cutting edge ways to accurately identify potential and with the full understanding of what talented people need to be exposed to in order to reach their potential. They will also leave with a clear view of what kills potential in people and a kick-start of how to change the talent landscape in their organisation.
Bill Lawry, Managing Consultant, Nurturing Winners International
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I had the pleasure of recently addressing a group of HR leaders who were interested in hearing my views on Talent Acquisition trends. Attached is a "read along" version of my presentation. Comments and reactions welcome
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private equity buyers. Learn what they look for in a target company, and how they plan
their approach. This executive briefi ng will explore how an acquisition strategy can help
you achieve business growth, liquidity, value creation and personal wealth.
Premier Alliance Group, Inc. (OTC.BB: PIMO) is a leading provider of business and technology advisory and consulting services. Practice areas of expertise encompass Governance, Risk & Compliance (GRC), Business Performance & Technology, and Finance & Accounting as we assist clients with Risk Management, Compliance, Mergers & Acquisitions, Organizational Effectiveness, Project/Program Management, Information Management, Architecture and Software Development. Premier Alliance Group is headquartered in Charlotte, NC. For more information, please visit www.premieralliance.com.
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2. INTRODUCTION
Hewitt Associates was an American provider
of Human capital and Management
consulting services to help companies
manage their total HR and employee costs,
enhance HR services, and improve their
workforces. It operates 500 offices in 120
countries and had about 29,000 employees
providing
consulting,
outsourcing,
and insurance brokerage services.
3. HISTORY
• On October 1, 1940 Ted Hewitt formed Edwin Shields Hewitt and Associates
as an insurance brokerage specializing in financial planning for business
executives. The first client was Parker Pens. Hewitt has historically maintains a
client retention rate of 95%+ . Company’s first regional office was opened in
Minneapolis, Minnesota , in 1959 followed by expansion into Toronto,
Canada, in 1974. Hewitt first office overseas opened in 1985. In 2002 , the
company went to public on the New York Stock Exchange, selling 11.15 million
shares to the public , and the stock is part of the Russell 2000 index. In June
2006 longtime Chairman and CEO Dale Gifford announced his resignation.
Russ Fradin joined Hewitt as CEO and Chairman of the board beginning
September 5, 2006. This was the first time Hewitt hired an external CEO.
4. GROWTH STRATEGY
• Prior to 2000, most of Hewitt's growth was organic. Acquisitions of and joint ventures with very small
boutique firms, primarily defined benefit plan actuaries and human resources consultancies, were typical. In
2000, Hewitt began growing through larger mergers and acquisitions. The first of these was the
announcement, in late 2000, of a plan to integrate its UK and Ireland business with Bacon & Woodrow, a
leading retirement and financial management consultancy in the UK.
• In June 2003, Hewitt announced the completion of the acquisition of Northern Trust Retirement Consulting,
L.L.C., expanding its portfolio of outsourcing clients. Later in 2003, Hewitt acquired Cyborg Worldwide, Inc.,
expanding outsourcing capabilities to include payroll services.
• On October 1, 2004, Hewitt completed the acquisition of Irvine, CA - based Exult Inc., a company specializing
in Human Resources Business Process Outsourcing or HR BPO. This move was to ensure Hewitt would remain
competitive within the HR Consulting and Outsourcing space, in which HR-BPO was a rapidly growing area.
• As of early 2010, Hewitt had approximately 2,600 clients, making it the world's largest provider of multiservice HR business process outsourcing (BPO), and it claimed to be the only firm fully integrated HR
outsourcing and HR consulting. Hewitt's clients included over half the Fortune 500 and a third of the Fortune
Global 500. Hewitt had 86 offices in 37 countries and employed over 27,000 employees.
5. PRODUCT AND SERVICES
• HR CONSULTING SERVICES ( 29% ) :- Hewitt’s consulting services enable companies to
confront complex business challenges. This includes…
• Creating and managing retirement programs.
• Designing and delivering health plans that rein in costs.
• Improving the performance of the workforce and solving the complex HR issues .
• Provide tailored employees communication services.
• HR OUTSOURCING SERVICES ( 71% ) :- Enable clients to focus on their core activities ,
maximizing value and effectiveness across the full range of HR programs.
7. VISION
GLOBAL VISION
• Hewitt wants to be the best in the People Business , bringing together our
broad capabilities in unique ways to provide unparalleled result for client ,
associates and investors.
ASIA PACIFIC VISION
• In 2011 Hewitt will be the most sought after management consulting firms in
Asia Pacific . “ We will be profitable $ 150 million business , with best talent
and recognized as the best employer in the region.”
8. CORPORATE VALUE
HOW DO VALUES LEAD TO THE VISION
Collaboration
Teamwork leverages our individual
talent to serve our client and their
people exceptionally well. “ Winwin” relationships are our goal as
we work with clients, other
associates, business partners, and
services providers
Integrity
Ethical behavior, honesty and
integrity are fundamental
characteristics of our conduct in all
aspects of our work
People
We treat people with respect and
dignity. We build positive trusting
relationships through open
communication, sharing and valuing
diverse perspectives
Excellence
We all have the responsibility to
deliver quality and innovation in our
work through personal initiative and
continuous development of skills and
knowledge, with strong support from
the firm.
9. CORPORATE VALUE…
• Who Should We Hired ?
• What Does Growth Mean ?
• How Should Leader Act and Behave ?
• What Does Success Mean to Hewitt And Its Employees ?
10. HR SERVICE VALUE CHAIN
Strategic HR Consulting
Recruiting and
Staffing
Employer Data
Management
( HR BPO)
Benefits
Outsourcing
Performance
Management
Relocation
Employee
Development
Promotion
11. POSITION OF HEWITT IN THIS VALUE CHAIN
• Hewitt does not provide services for Recruiting and
Staffing to avoid creating conflict among their clients
jostling for same talent pool.
• Primary part where Hewitt is presently focusing is HR-BPO
Outsourcing.
• 70% of Hewitt’s business comes from the Outsourcing and
of it 75% comes from HR-BPO outsourcing.
12. SUCCESS FACTORS
• Cost saving for the client.
• Thorough understanding of the legal aspects.
• Top quality of HR consultants .
• Security of client data.
13. CRITICAL SUCCESS FACTORS
Critical Success Factors
Wts
Accenture
Fidelity
Convergys
Mercer
IBM
Hewitt Mean
Cost saving for the client
.4
8
8
7
7
7
9
7.7
Top quality HR
consultant
.2
8
6
6
8
8
8
7.3
Security of information
.3
9
7
6
7
7
8
7.3
Understanding legal
aspects
.1
6
6
7
6
7
7
6.5
8.1
7.1
6.1
7.2
7.2
8.3
7.4
Weighted Score
Score out of 10
14. SCORE OUT OF 10
Cost saving for
client 40%
Top quality HR
consultants
20%
Security of
information
30%
Understanding
of Legal
aspects 10%
15. SCORE OUT OF 10
Cost Saving
TOP Qul HR Consult.
Security of Info.
Understnding legal aspects
35
30
25
20
15
10
5
0
Accenture
Fidelity
Convergys
Mercer
IBM
Hewitt
16. PROBLEMS IN 2006
• HR – BPO revenues declined by 19% year over year in fiscal 2006 significantly
impacted the termination of its Bank Of America contract.
• The decline was attributed to taking on too many contracts ( Thus not
properly vetting and modeling them ), and issues with payroll, recruiting, and
global contracts.
• Even the average revenue per participant in the BPO business reduced by
21.4% suggesting that there has been a major pricing pressure in the industry.
• Hewitt’s consulting business was also experiencing recent margin pressures
due to increased incentive compensation costs resulting from unfavorable
trends in consultant turnover.
17. THE KEY TRENDS OF FINANCIALS OF
HEWITT
Clearly there has been pressure on the firms margin in the last few years. This
is due to the following reasons.
• Consulting business is facing pressure due to rising attrition, and burgeoning salaries of the consultant.
• BPO business is facing pressure on pricing front, as the clients, are not accepting price hikes, and are
unable to recognize the differentiation offered by Hewitt.
Margin
under
squeeze
Burgeoning
consulting salaries
Hard to crack BPO
clients
20. VISION 2010
Revenue
$ 10 Bn Company
Gross Margin
40%
Geographic Diversity
40% non US revenues
Client Diversity
20% of revenues from mid-sized companies
Cross Selling
Bring 40% BPO clients under consulting net