This document discusses contemporary issues and challenges in human resource management. It summarizes the top HR challenges managers are facing due to the COVID-19 pandemic, including mental health and wellbeing, managing remote work, lack of agility, employee communication and uncertainty. It also discusses employees at greater risk, how COVID-19 will affect the global workforce, the importance of HRM practices like recruitment and selection, training and development, and performance management. Finally, it outlines the top 7 HR trends for 2020, including HR analytics, upcoming technologies, new work and millennials, focusing on employees, continuous performance management, and on-the-job training.

1. CONTEMPORARY ISSUES
AND CHALLENGES IN
HRM
Supervised by: Prof. Nirmala Chaudhary
Mohammad Qais Rezvani
Research Scholar
(Ph.D. 2019-2020)
University school of Management
Kurukshetra University, Kurukshetra
July/13/2020

2. Top HR challenges that managers are facing due to
the COVID-19 pandemic outbreak.
.
1. Mental Health
and Wellbeing
2. Managing
Remote Work
3. Lack of Agility
4. Employee
Communication
5. Uncertainty
6. Employee
Engagement

3.  Lack of access to healthcare and paid
sick leave are among the concerns.
 Job losses are set to exceed
predictions of 25 million worldwide
 According to a survey released by the
International Trade Union Congress,
which surveyed its members in 86
countries around the world to monitor
government and employer responses
to the pandemic., only 21% of
countries are providing sick leave for
all or some workers. The countries
polled represent a swathe of the
world's most powerful economies,
including 28 out of 36 OECD
countries and fifteen G20 countries.
Exceptional Challenges Facing the World's
Workers in Pandemic
According to the ITUC:
Provision of free health care - 50% of countries
Employment protection for those self-isolating - 34% of countries
Tax relief for businesses - 31% of countries
Paid sick leave for a period of self-isolation - 29% of countries
Bailout funds for business or sectors - 29% of countries

4. Generally all types of employees are at risk
because there is possibility of the attack of
COVID-19 to any employee. There are
certain employees who are at greater risk.
Health care employees who are at greater risk
include;
1. Doctors,
2. Nurses,
3. Medical technologists,
4. Therapists,
5. Laboratory technicians,
6. Patient attendants, and
7. Health inspection officers.
These employees are ‘first responder’, that
group of professionals who have initial
contact with people affected by the disease.
Employees at Greater on Risk

5. How Will COVID-19 Affect the World of Work?
ILO estimates indicate a rise in
global unemployment of
between 5.3 million (“low”
scenario) and 24.7 million
(“high” scenario) from a base
level of 188 million in 2019.
The “mid” scenario suggests
an increase of 13 million (7.4
million in high-income
countries). Though these
estimates remain highly
uncertain, all figures indicate a
substantial rise in global
unemployment. For
comparison, the global
financial crisis of 2008-9
increased unemployment by 22
million.

6. Importance of HRM The importance of
human resource management can be
discussed by Yodder, Heneman and others,
from three standpoints, viz., social,
professional and individual enterprise
1. Social Significance;
2. Professional Significance;
3. Significance for Individual Enterprise;
Any organization will have proper human
resource management (i) to improve the
capabilities of an individual; (ii) to develop
team spirit of an individual and the
department; and (Hi) to obtain necessaiy co -
operation from the employees to promote
organizational effectiveness.
Importance of HRM in the Current era

7. Recruitment and Selection is an
important operation in HRM, designed to
maximize employee strength in order to meet
the employer's strategic goals and objectives.
It is a process of sourcing, screening, short
listing and selecting the right candidates for
the required vacant positions.
HR managers ensure employees receive the
proper training to do their jobs well and
to develop new skills.
They develop onboarding programs that
familiarize new employees with workplace
policies and provide any
specific training needed for the role.
Operational of HRM-R&S,T&D Practice, Performance

8. Top 7 HR Trends in 2020
Transforming the Future of Work
Introduction
Fast forward to the future –
Your guide to future HR trends in 2020
1. HR analytics
2. Data Analytics Transforming HR
HR Analytics trends –
put your data to use with HR Analysis
3. Upcoming technologies
Artificial Intelligence in Recruitment:
Upcoming Technology: HR Tech in 2020
4. New Work & Millennials:
5. Focus on your employees
Feedback Tools to Improve Engagement
Employee Experience Platform
6. Continuous Performance Management
7. On the job Training

9. Introduction
Fast forward to the future
– Your guide to future
HR trends in 2020
1.HR Analysis
2. Data Analytics Transforming H
Data analytics will play a prominent role in:
Implementing best, proven recruiting practices
Reducing employee turnover
Increasing employee experience and satisfaction
Managing task automation and process improvement
Increasing workforce productivity and engagement
Improving workforce planning and talent development
HR Analytics trends – put your data to use with HR Analysis
3. Upcoming technologies
Data analytics will play a prominent role
in:
Implementing best, proven recruiting
practices
Reducing employee turnover
Top 7 HR Trends in in 2020
Transforming the Future of Work 1-2

10. 4. New Work and Millennials:
Millennials on the rise
What do millennials want?
- Flexibility:
- Communication:
- Strong values:
New work calls for new leadership
Holacracy
Gig economy
Teal organisation
What next?
3. Upcoming technologies
Upcoming Technologies: HR Tech in 2020
Artificial Intelligence in Recruitment:
AI-powered solutions will rule in the year ahead with
the following advantages.
A. Time saving –
B. Faster candidate screening –
C. Quality hiring –
Upcoming Technology: HR Tech in 2020
Robotic Process Automation
RPA meets HR
Artificial Intelligence
AI meets HR
Virtual Reality
VR meets HR
What next?
Top 7 HR Trends in in 2020
Transforming the Future of Work 3-4

11. 5. Focus on your employees
Employee experience
Employee engagement
What next?
Feedback Tools to Improve Engagement
The emerging HR trends in 2020 will
encourage use of employee engagement
tools and survey platforms to capture
employee opinions and feedback.
Focus on your employees
Employee experience
Employee engagement
What next?
Employee Experience Platform
The approach of once-in-a-year feedback and
reviews is long gone.
In 2020, adoption of CPM processes is
expected to grow expansively. HR software
vendors, like Empxtrack, are already offering
CPM tools to encourage a work culture where
continuous coaching and mentoring,
constructive feedback, holistic reviews, skill
development plans, unbiased praise and
recognition are prevalent.
Top 7 HR Trends in in 2020
Transforming the Future of Work 5

12. 6. Continuous Performance Management
The approach of once-in-a-year feedback and
reviews is long gone.
In 2020, adoption of CPM processes is expected
to grow expansively. HR software vendors, like
Empxtrack, are already offering CPM tools to
encourage a work culture where continuous
coaching and mentoring, constructive feedback,
holistic reviews, skill development plans,
unbiased praise and recognition are prevalent.
7. On the job Training
The year 2020 will see organizations
investing in Virtual and augmented
reality, gamification, geofencing, and
other techniques to impart on-the-job
training to their workforce.
Top 7 HR Trends in in 2020
Transforming the Future of Work 6-7

13. References
Kothari, C. R., Research Methodology- Methods & Techniques, New Delhi, New Age international (P) Ltd., Publishers, Second Edition, 2004.
K. Aswathappa, “Organizational Behaviour”, Himalaya Publishing House, 2005,
Rao, T.V, and Pereira, D.F, “Recent Experiences in Human Resources Development” Oxford & IBH Publishing C., New Delhi, 1986..
S.Seetharaman, B. Venkateswara Prasad, “Human Resource Management”, SciTech Publications, November, 2009.
Websites
https://blog.vantagecircle.com/challenges-of-hr/
https://www.forbes.com/sites/jeannemeister/2020/03/31/the-impact-of-the-coronavirus-on-hr-and-the-new-normal-of-work/#a6a77122b602
https://www.forbes.com/sites/jeannemeister/2019/03/14/the-future-of-work-humans-gigs-robots-are-the-new-blended-
workforce/#430f69e2384c
https://fowmedia.com/strategic-hr-drives-digital-transformation/
https://economictimes.indiatimes.com/small-biz/hr-leadership/leadership/the-future-is-now-the-changing-role-of-
hr/articleshow/68229542.cms?from=mdr
https://hrtrendinstitute.com/2019/11/26/12-hr-trends-for-2020/
https://www.ilo.org/wcmsp5/groups/public/---dgreports/---dcomm/documents/briefingnote/wcms_738753.pdf
https://www.researchgate.net/publication/340899574
https://www.sagepeople.com/about-us/news-hub/challenges-hr-2020/#
https://sbj.net/stories/covid-19-stresses-hr-policies,68201
https://www.weforum.org/agenda/2020/03/coronavirus-challenges-work-economy-sharan-burrow-ituc/

14. Stay Blessed