Approximately half of everyone who is offline lives in social housing, and housing providers can do even more to help their residents to learn how to use the internet. Can we get 1m residents online quickly? Yes we can.
Unlocking potential, People are the keyHelen Milner
1m people started using the internet in the last 12 months. How can people help more people to get online? Can we close this gap? And why should anyone be interested?
Unlocking potential, People are the keyHelen Milner
1m people started using the internet in the last 12 months. How can people help more people to get online? Can we close this gap? And why should anyone be interested?
Digital engagement network nation: people or pipesHelen Milner
Presentation at "Broadband Britain - funding, killer apps, and digital engagement" 11 September. Should we invest in broadband infrastructure or in helping the socially excluded to use the net? Or both?
There's no point in wiring up the nation if even people who currently have broadband running past their door don't use it. How can we solve the digital divide in the UK?
Helen milner our digital future nov 2011Helen Milner
How can the UK truly create a digital future for our society? We need to work in partnership to help everybody reap the opportunities of a digital society
Internet use in the uk: The Evidence june 2011Helen Milner
Following success of the presentation of the evidence about internet users in 2009, here's an updated version talking about who is offline in the UK in 2011.
A helping hand: Enhancing the role of voluntary, community and social enterpr...London Assembly
The London Assembly Economy Committee investigated the role of voluntary, community and social enterprise (VCSE) organisations in employment and skills programmes in the capital. Read this summary of the report, which includes a number of key recommendations.
“Digital democracy” helen milner digital leaders annual lecture 24 february 2015Helen Milner
My speech at the Digital Leaders Annual Lecture in February 2015 about Digital Democracy. Slides have notes of the full speech. This is about people and democracy more than technology. I talk about social media, the Arab Spring, the crowdsourced constitution in Iceland, and the Net Party in Argentina. I talk about the findings of the UK House of Common's Speaker's Commission on Digital Democracy - as a Commissioner. Not radical but perhaps a very quiet and polite revolution.
Digital engagement network nation: people or pipesHelen Milner
Presentation at "Broadband Britain - funding, killer apps, and digital engagement" 11 September. Should we invest in broadband infrastructure or in helping the socially excluded to use the net? Or both?
There's no point in wiring up the nation if even people who currently have broadband running past their door don't use it. How can we solve the digital divide in the UK?
Helen milner our digital future nov 2011Helen Milner
How can the UK truly create a digital future for our society? We need to work in partnership to help everybody reap the opportunities of a digital society
Internet use in the uk: The Evidence june 2011Helen Milner
Following success of the presentation of the evidence about internet users in 2009, here's an updated version talking about who is offline in the UK in 2011.
A helping hand: Enhancing the role of voluntary, community and social enterpr...London Assembly
The London Assembly Economy Committee investigated the role of voluntary, community and social enterprise (VCSE) organisations in employment and skills programmes in the capital. Read this summary of the report, which includes a number of key recommendations.
“Digital democracy” helen milner digital leaders annual lecture 24 february 2015Helen Milner
My speech at the Digital Leaders Annual Lecture in February 2015 about Digital Democracy. Slides have notes of the full speech. This is about people and democracy more than technology. I talk about social media, the Arab Spring, the crowdsourced constitution in Iceland, and the Net Party in Argentina. I talk about the findings of the UK House of Common's Speaker's Commission on Digital Democracy - as a Commissioner. Not radical but perhaps a very quiet and polite revolution.
The digital divide and civic tech (TICTec 2016, Helen Milner)Helen Milner
Civic tech can't make the impact it needs to if those working in the sector don't understand that more than half of the world's population doesn't use the internet. Blending my knowledge of digital exclusion, digital inclusion and the digital divide, and my time on the Speaker's Commission for Digital Democracy, this speech asks some difficult questions about how we can work in partnership to make real impact for the people who need better democracies and better lives.
Evaluation Findings from Digital Deal Challenge Fund - Social Housing & Digit...Helen Milner
The UK Government invested over £400,000 on 12 Digital Deal Challenge Fund projects to establish best practice and lessons for social/public housing providers looking to introduce digital inclusion programmes. Our ambition is to help 100% of the UK population to use the internet to benefit their lives; 9.5 million people don't have basic internet skills in the UK and around 4 million of these people live in social housing. This presentation was first done for the Social Digital Research Symposium in London 22nd October 2014
So many companies are looking to Asia for their 'rising stars'. But growth strategies and the scale of ambition varies enormously.
Find out who is doing what - and with how much success in this short presentation.
UK Local Government: collaboration, personalisation and online servicesO2 Business UK
Collaboration, personalisation and online services: they're amongst the key digital issues for councils across the UK. Here we explore what's on the agenda for Local Government when it comes to addressing these issues, some of the key insight from the Digital Communities Report, and some examples of how some councils are using digital to innovate and improve citizen engagement.
For more information, please visit: o2.co.uk/localgovernment
Up to date view of who needs to get online, why and how we can make the Uk the most digitally connected in world. Presentation at the National Media Museum as part of the visioning for the new internet gallery to open in early 2012.
Driving social change with digital inclusion: Why & How (June 2013)Helen Milner
Driving social inclusion through digital inclusion. Some stats about why this is relevant and some ideas of how to do it. Contains the single simple solution to digital exclusion.
A white paper from the IAB outlining why digital inclusion should be a key concern for every business contributing to the UK’s digital economy. Featuring an introduction by the UK Digital Champion Martha Lane Fox
Following the launch of our report - The real digital divide? - see Helen Milner's slideshow from the Digital Leaders National Digital Conference 2017.
Australia: Leave Nobody Behind: speaking tour oct nov 2015Helen Milner
In Oct and November 2015 I spend 5 days speaking in 4 Australian cities (Sydney, Melbourne, Canberra, and Brisbane) and gave 7 speeches. I helped launched the Australian National Year of Digital Inclusion. This slide deck brings together the best slides from the tour so that people can see them and enjoy them.
Similar to Getting One Million Residents Online (20)
Queensland Speaking Tour: Learnings from the UKHelen Milner
Slides from speaking tour of Queensland in partnership with the Queensland Government. Digital exclusion denies people access to services, communication, savings, and inclusion in today's society. Tinder Foundation has supported almost 2 million people to cross the digital divide. These slides are a collection of various slides presented at a number of different speeches - so it's not one presentation, it's many.
Digital inclusion, housing technology & innovation (July 2015)Helen Milner
With over 4m people who live in social housing also lacking the basic digital skills to live well in today's society, we really do need to work together to do something about it. Closing the digital divide will help people gain jobs, save money, and to feel more connected with family, friends and with their community. Tinder Foundation has over 5 years experience of working with the housing sector and this presentation pulls together key insight as well as examples of good practice.
Democracy & inclusion (copenhagen) may 2015 (helen milner)Helen Milner
Digital democracy is the new kind of digital exclusion. At Tinder Foundation we have helped over 1.3 million people to gain basic digital skills and to close a bit more of the digital divide. Invited to speak at this conference in Copenhagen to share global lessons in digital inclusion, digital democracy and helping civic society and Governments to empower more people to take part in their services.
Digital Inclusion in the Age of Mobile (Socitm May 2014)Helen Milner
Presentation focused on digital inclusion in the age of mobile. Containing some recent stats on mobile. A great infographic on the digital divide. Information about how to help people to use online public services. Call to action for all Councils to start making the business case for digital inclusion and not to wait. All free to download to accelerate the pace of change for action on digital inclusion.
Measuring the impact of digital inclusion at scale (SHLB May 2014)Helen Milner
My presentation at SHLB May 2014, describing the evaluation metrics and methodologies we use at TInder Foundation and UK online centres. Ranging from: large scale data collection from our MOOC Learn My Way; online and telephone surveys (in the field 52 weeks a year); and deep dive evaluation and volumetrics. Using these three methodologies we've proven that we've saved the UK Government at least £232.4m (more than $1bn) in the past three years - proving digital inclusion does help the bottom line for countries struggling with recession.
Business Case for Digital Inclusion & Social Housing 8 Feb 2014Helen Milner
Demonstrating the issues of the digital divide, and demonstrating how social & public housing can help to close this divide. Fact, stats, and some clear solutions on how to close the digital gap. Showing the massive impact of putting services online as well as making sure customers and citizens can use them through local action & elearning/online learning or MOOCs. World class solutions for a hyper local problem.
Getting Tenants Online: Digital Inclusion & Social HousingHelen Milner
Many people who live in social housing (public housing) are on low income or older making them much more likely to lack basic online skills. They are also likely to benefit from online savings, and will need to interact with Government online too. I've been working with Housing Associations for three years advising on how to help tenants to get those digital skills they need. Some information about the Digital Deal programme - £400,000 grants for social housing. And Stats and facts about Housing & Digital Inclusion.
Tackling Health Inequalities and Digital ExclusionHelen Milner
As more and more health information and health services go online it is important to focus on making sure people who suffer from health inequalities, and who are also digitally excluded, don't get left behind. With a £1m programme from NHS Englamd, we're at the start of a programme to join the dots.
Digital Inclusion - The Big Picture (4 December 2013)Helen Milner
My presentation at Digital Evolution Making Good Things Happen conference in St Paul's London. Tinder Foundation's conference on digital inclusion in the UK and working with hyperlocal partners who help socially and digitally excluded people to learn basic online skills.
Tinder foundation announcing our name changeHelen Milner
On 8th July we changed our name to Tinder Foundation (from Online Centres Foundation). People seem to love the new name but some people have asked me why did we change. Here's why.
Community E-Learning: Local + Technology + ScaleHelen Milner
Presentation about how to innovate when delivering community learning by using technology. Including reducing the digital divide. Speech on 12 March 2013
Get Ready Get Online - digital inclusion and welfare reformHelen Milner
My talk at the NHF Conference on 14th February 2013 in London. Discussing the urgency of helping people to use the internet, particularly with a view to the new Welfare Reform. Interesting for all digital inclusion and/or housing people.
Social Housing: towards a digital strategyHelen Milner
Presentation 19 June, talking about Local + Technology + Scale and how to apply it to my thinking on whole organisational digital strategies. Directed at Housing providers, but applicable to any organisational digital strategy.
My talk at UC Berkeley on 26 April 2102 at the Swinging & Flowing Conference. An opportunity to compare the digital divide in the USA and the UK and to talk about ways to increase digital equality.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
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During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
3. 3,800 Community Partners Pubs Cafes Community centres and events … and churches, libraries, mosques, buses
4. Not owned, managed or funded by us Centre search and free phone number search (one database for UK)
5. 950,000 people got online and registered with UK online centres between April 2010 and early Feb 2012 www.go-on.co.uk/learn
6.
7. The divide between the online and the offline is deepening Percentage population use of the internet Source: ONS 2010
8. UK online centres users lives – before and after “ Does the internet improve lives?” Freshminds April, 2009 Communicate more Feel more connected to local community Feel less concerned about skills, work and health
9. “ If all UK digitally excluded adults got online and made one digital contact each month, this would save the Government £900 million per year” PwC & Martha Lane Fox www.raceonline.org/research Macro-economics: Benefits to UK plc
10.
11. "It used to cost government over £10 to process a driving license application or a self-assessment tax form. Online, the cost is less than £2." George Osborne 16.05.2011
12. It’s a big job …. Only 54% of UK adults have ever used an online government service Internet users are more likely to have interaction with government or their local council offline (71%) than online (65%). … . and a long journey from offline to using online government services Source: Ofcom UK Adults’ Media Literacy Report, 2011
13. Nobody comes in and asks to use online Government Services … 43% do shift
24. Thank You [email_address] @helenmilner on twitter www.ukonlinecentres.com www.go-on.co.uk d igitalhousinghub.ning.com
Editor's Notes
Not economic
Working closely with almost 4000 community partners – in pubs, community centres, cafes, churches, libraries, mosques, buses, etc
Partners – not owned, managed or funded by us
Supported in person and online via our learning website
Our work is all about the people who need to be supported and connected to technology, and we do that via helping them in places (either centres or going out to where they are)
In 2009 Martha and PWC worked out the massive savings to Government if everybody got online
Savings vary but in May George Osbourne said the savings were about £8 per contact moved online from face to face or telephone
It’s a big job – not to mention the 8m+ people who are offline, the online folk don’t use online Government that much
Journey from totally offline to using online Government services. How are we shifting people onto online Government services, well nobody come into a centre and asks to use online Government Services, however 43% of everyone we help then goes on to shift their contacts with Government from offline to online
We do that in centres and through national partnership campaigns
People are supported by digital champions – at home by family, and in centres by thousands of volunteers
This argument was then picked up by Gordon Brown and led to UK online centres being awarded £30m to an additional 1m people online between 2010-2013
I love proving the financial value of the work we do, but I love helping real people- individuals - to get online. This is Betty, who I helped at Sheffield Town Hall in early November. She’s 78 and on pension credit. Since we first met she’s won free broadband from Plusnet, and therefore been given a spare laptop from a friend, and therefore started coming to weekly learning sessions at the Wetherspoons Bankers Draft in Sheffield and last week she got a reply to her first ever email she sent to a friend in Canada. I think Betty will find life easier and more enjoyable now she’s online, and I think she’ll shift some of her Government contacts too. That’s how we deliver channel shift.