Danielle Heckmeck has over 17 years of experience in information technology and project management. She currently works as an Associate Director of System Development at CQuest, where she manages the development and support of WIC applications. Previously she has held roles such as Senior Technical Analyst and Project Manager at various companies. She has a wide range of technical skills and experience managing complex projects from planning through deployment.

1. Danielle Heckmeck dheckmeck@gmail.com / 360.359.1445
Danielle Heckmeck has over 17 years of experience in information technology, first developing and then managing n-
tier distributed applications, internet/intranet and client/server systems. She has extensive expertise in project and
team management, including project planning & scheduling, and team building. She has successfully managed
multiple projects at the same time, coordinating various internal and external teams both locally and remotely. She
has excellent communication skills communicating both business and technical information to a variety of audiences
including non-technical users, C-level management, outside vendors and technical teams. Danielle has exceptional
analytic and problem solving abilities. She consistently meets aggressive project deadlines and demonstrates
considerable project management skills under stressful and high-pressure situations.
PROFESSIONAL SKILLS & ROLES
• IT management • Client relations and training
• Staff supervision and training • Management of third party vendors
• Project planning and scheduling • Application and Performance testing
• Design and system specifications • Technical Project Lead
• Product development & deployment • Business/Systems Analyst
TECHNICAL SKILLS
Software: MS Project, Rally Agile Software, MS Office, Visual Studio, Devexpress, Ajax, PowerBuilder, Eclipse, jBoss,
Jython, BEA WebLogic Server, HTML, VBScript, Visual Basic, Crystal Reports, VISIO, ERwin
Languages: C/C#, ASP.NET, Java, Javascript, PHP, SQL, Python
Databases: Sybase, MS SQL Server, MS Access, Oracle, IBM DB2
O/S: Windows, UNIX/Linux
PROFESSIONAL EXPERIENCE
CQuest 08/11 - Present
CQuest is a unique not-for-profit information technology firm specializing in data systems for public health and human
services agencies and programs. The Special Supplemental Nutrition Program for Women, Infants and Children (WIC)
is a federal assistance program of the Food and Nutrition Service (FNS) of the USDA for healthcare and nutrition of
low-income pregnant women, breastfeeding women, and infants and children under the age of five.
Associate Director of System Development (09/13 to Present)
Manage the ongoing development and support of the WIC applications for the Multi State Consortium (MSC).
• Responsible for supervising development staff as well as performing specific tasks related to the analysis,
development, testing and support of client systems.
• Develop project plans and schedules for the re-occurring development and deployment of the 12 WIC
applications currently supported.
• Manage full life cycle of product release cycles using a variety of methods including waterfall, iteration &
prototyping and agile development processes.
• Facilitate and document customer meetings including weekly project management status meetings and bi-
weekly consortium status meetings.
• Provided support for the Help Desk team in the way of 3rd
tier support which includes Business Analysts and
Developers. As well as hands on data analysis for help desk issues.
• Creates task orders and work orders as needed. The task orders include cost and scheduling of resources
outside of the normally scheduled development team.
• Coordinate efforts between development, database administrators and network teams on a regular basis.
• Creates process documents for both internal and customer facing use.
• Attend HIPAA training, customer security training and conferences as needed.
• Utilize SharePoint, MS Project, MS Excel, CustomerWise and TFS for project document creation and storage.
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Senior Technical Analyst (08/11-09/13)
The project consisted of rewriting and enhancing the current WIC MIS PowerBuilder system to a .NET platform
utilizing C#, WPF and Sybase.
• Team leader for the Technical Analysts team responsible for documentation of the eight Central Office (CO)
applications.
• Designed document templates and standards. Created technical specification documents for Vendor
Management, Local Vendor, Clinic Management, and Food Package.
• Reduced testing and defect fixing cycles by pre-testing all applications before deploying to QA.
• Liaison with the development and quality assurance teams as well as senior management.
• Facilitated bi-weekly customer meetings to review all purposed changes for the .Net version of the system.
Tracked and documented all purposed design changes.
• Administrated SharePoint; created various views and added a workflow to the specification workspace.
• Created and managed hundreds of new db views and stored procedures. Created and maintained all
Software Application Release Forms for the Central Office applications. Worked closely with the DBAs to
ensure all test environments contained the proper db objects.
• Project Manager for the Breastfeeding Peer Counsel Program Phase 1 project. Created project schedule,
identified all deliverables, created technical specification documents, test case scenarios, logical database
diagrams and all database objects. The project deliverables were completed on time and within budget.
• Created project plans, deliverable lists, and the customer task orders for 2 web portal applications; the Client
Web Portal and the Vendor Web Portal. Wrote all technical specification documentation and database
related documentation for the portal projects.
White Cap Solutions, LLC 04/09 – 12/11
Managing Partner/ Project Manager
White Cap Solutions is a software consulting firm providing custom enterprise and web based solutions across a broad
range of industries and technologies. Successfully designed, developed, and implemented web applications and
websites for varied business sectors: Healthcare, Construction, Maritime, Private Foundations and Animal Health
Facilities.
• Worked closely with clients to define their requirements, create proposals and specification documents.
Project proposals included fixed-bid pricing, risk analysis and contingence procedures if the project went over
the deliverable date and/or the fixed-bid price for any reason.
• Concurrent management of multiple software development projects adhering to development standards and
the delivery of exceptional software applications and websites utilizing sub-contractors as needed.
• Implemented Agile development methodology, acted as Scrum master.
• Successfully released numerous projects ahead of schedule and within client the budgets.
• Initiated and managed all internal branding and marketing efforts including website development, brochures,
social networking and business cards.
• Provided on-site customer consultation and training for JAWS™ from Terma Software Labs. Clients included:
AIG, CDPQ Montreal, Citco, NACM, Pfizer, CA, and the State of Tennessee.
Skills: Project Management, Agile Methodology, Requirement Gathering, SQL Server 2005-2008, Database Design, C#,
ASP.NET, AJAX, Visual Studio 2005-2008, Web Design, Web Development, SharePoint Services
Terma Software Labs 11/04 – 04/09
Sr. Project Manager
Terma Software Labs is a successful and cutting edge Software Company developing, JAWS™, for Fortune 100
companies in the Workflow Automation industry, in particular CA AutoSys.
• Facilitated and coordinated product-development meetings working directly with the Development Manager
and Product Manager to create both strategic and tactical plans. The product was in continuous issues
resolution and enhancement mode. New customer and existing customers’ demand for new features was
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always given highest priority but needed to be balanced to insure issue resolutions were included in each
release as well as the backward compatibility was being maintained.
• Managed enterprise wide project plans: facilitating communication accelerating project deliverables and
assuring schedule compliance.
• Daily activities included tracking development progress against release dates and coordinating Sales,
Marketing and QA efforts to insure the successful completion of each release.
• Responsibilities included release management, system administration, hiring/interviewing both technical and
clerical staff, hardware purchasing, supporting sales and marketing activities.
• Created and maintained financial forecasts working directly with the CEO to insure the overall economic
success of the company.
Technology: Java, jBoss, Jython, Sybase, Oracle, MS SQL Server, MS Project, Rally Agile Software
ODN (Non-profit organization) 2/04 – 11/04
Sr. Project Manager
ODN was the host organization for the Dalai Lama (HHDL) in Miami, Florida in the fall of 2004. Managed a sizeable
planning team, independent vendor relationships as well as acted as the State Department Liaison. Responsibilities
included:
• Multi-event planning and managing a geographically dispersed implementation team and various vendors for
seven months prior to the 3 day Miami 2004 Dalai Lama visit.
• Managed over 100 volunteers at a single public event with 12,000 attendees and 2 full days of teachings given
by the Dalai Lama. Created an organizational infrastructure for ODN including mailing address, email
addresses, phone service, business cards and stationary.
• Worked directly with ODN’s CEO (H.E. Khempo Yurmed Tinley Rinpoche), the president of ODN, the Office of
Tibet in NYC, the University of Miami, the Florida International University and various marketing, publicity and
advertising groups to successfully host the Dalai Lama in Southern Florida.
• Managed ticket sales & sponsor registration, website development, venue insurance contracts and all aspects
of event funding. Ticket sales exceeded the cost of the event; profits were donated to a number of
international non-profit t organizations, as well as, Florida’s hurricane relief fund.
• Participated as volunteer for several years (1999 – 2004); tasks included project management, event planning
and coordination, website development and maintenance, financial management, fund raising, etc.
Research Systems, Inc 1/02 – 8/03
Project Manager
Managed the development of a new medical imaging product, Watsyn™.
Technology: Visual Studio C++, Visual Basic, MS SQLServer, Merge DICOM Toolkit, IDL
Morgan Stanley 7/00 – 12/01
Assistant Vice President, Engineering Manager, Development Group
Managed, coordinated and supported numerous IT groups across the company, including Development, Database,
Configuration Management, Release/Deployment Management and Quality Assurance with team sizes ranging from 2
to 10.
Assistant Vice President, Engineering Manager, Architecture Group
Managed several engineering projects: Blaze validation rules development, WebLogic engineering (integration &
configuration), Content Management System tools and integration, WebLogic Capacity Planning, System Performance
testing and analysis and emerging technologies.
EDUCATION & CERTIFICATION
 Bachelor of Arts, University of Colorado, Boulder, CO
 Project Management Institute, Project Management Professional Certification (PMP®). Certification
in progress. Expected date of completion Spring - 2015
Seminars:
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 Project Management; Java, C/C++; Relational Database Design (DB2, Oracle, Sybase)
311 E Camp McDonald Rd, Prospect Heights, IL 60070