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TRACEE OWENS | 4200 Rankin Road | Oklahoma City, Oklahoma 73120 | (405) 308-1508 | traceeowens@cox.net
SUMMARY
A forward-thinking and detail-oriented IT professional with demonstrated expertise in business analysis and project
coordination. Creates and integrates innovative business solutions using cutting-edge technology and tools to
maximize efficiency and effectiveness. Demonstrates extensive expertise in partnering with teams, management,
users and vendors to guide the delivery of technology and business solutions to drive continued growth. Lays the
foundation for long-lasting success.
Software Releases  Infrastructure Design  Methodology Development  Application Support  Customer Relations
Requirements Gathering  Vendor Relationship  Process Improvement  Change Management
Data Management  Quality Assurance  Project Delivery  Project Planning  Content Management  Budgeting 
Documentation  Integration
EXPERIENCE
LEADER COMMUNICATION INC., Oklahoma City, Oklahoma
Senior Business Analyst, 2015-Present
Oversaw and implemented business analysis and project coordination to multiple departments and major projects over the years served at
Devon. Departments and project included geoscience data solutions, marketing intelligence, borehole data management, public affairs,
corporate communications, media relations, government relations, creative services, records management, inventory, marketing and
midstream, PMO, IT database management. Tasks included business analysis, process analysis, customer relations, vendor relations,
project coordination, communications, requirements, design, testing, training, integrations, data management, content management, change
control, meetings, status updates, team tasks, budgeting, documentation and timelines. Coordinates requirements and user needs among
stakeholders in the areas of graphical user interfaces, user experience, and Federal user interface regulations and policies in support of the
Software Development Life Cycle (SDLC) for FAA ATO IT software development projects. Some duties and responsibilities include:
• Work with software project team members, stakeholders, user experience researchers, and others in the business to gain deep
understanding of “real world” customer needs and business goals, and collect valuable feedback and insight in order to drive
production direction;
• Document the user experience using graphical techniques as well as traditional requirement methods, especially through the use of
basic graphical mockups, user stories, and prototypes;
• Balance organizational demands and project priorities to select the best methods for communicating the design and achieving
stakeholder buy-in and consensus;
• Work with software project team and stakeholders, establishing process and design and best practices for the team;
• Advocate for team members and stakeholders, representing needs and perspectives to the team;
• Act as a Team Member on an Agile/Scrum based team, collaborating with stakeholders, team members, and customers in a user-
centered design process to design features, write user stories, prioritize the backlog, work with development teams during
implementation, and accept finished user stories;
DEVON ENERGY CORPORATION, Oklahoma City, Oklahoma
Senior Business Analyst, 2002-2015
Oversaw and implemented business analysis and project coordination to multiple departments and major projects over the years served at
Devon. Departments and project included geoscience data solutions, marketing intelligence, borehole data management, public affairs,
corporate communications, media relations, government relations, creative services, records management, inventory, marketing and
midstream, PMO, IT database management. Tasks included business analysis, process analysis, customer relations, vendor relations,
project coordination, communications, requirements, design, testing, training, integrations, data management, content management, change
control, meetings, status updates, team tasks, budgeting, documentation and timelines. Some recent accomplishments include:
Tracee Owens, Page 2
• -Redesign and rebranded a corporate intranet in SharePoint 2010 from an enterprise level (U.S. and Canada) which retired old
technology and reduced maintenance and support costs in access of $1M
• -Lead business analyst for Data management project which included internal and external data sources for Borehole Data
Management which streamlined the data loading and centralization of the data collection process which reduced the support cost in
$500K
• -Provided business leadership for a Data management project which included internal and external data sources for Competitor
Analysis/Intelligence which streamlined the collection and storage of competitor data which reduced the support cost in $500K
• -Implemented a Competitor Analysis/Intelligence SharePoint 2013 Community site for which helps in the overall company's
awareness.
PEROT SYSTEMS, Burbank, California
Application Development Analyst, 1998-2002
Provided application support for problem resolution, custom functional changes, software enhancements, quality control testing, and
education. Supported Siemens MedSeries4 accounts payable, general ledger, and fixed assets applications for Catholic Healthcare West
Southern Division account. Held responsibility for ongoing tracking and monitoring of project tasks, milestones, and deliverables.
Coordinated with programming staff on system enhancements, problem resolution and corrections, and development of new system functions
and modules.
• Wrote specifications, performed all project management and planning functions, wrote highly complex programs to change, moved
reuse department numbers and Natural/Classes, and converted two years of historical data.
• Conceived and created new journal entry upload program, eliminating numerable data entry screens and significantly reduced time
accountants spent entering general ledger batch detail.
• Reduced redundancy of recurring entries while considerably reducing costs.
• Led the Y2K preparation effort, involving detailed project management, coordination with hundreds of users and programmers, new
function analysis, programmer time management, testing, and post-production support.
• Completed project six months ahead of schedule and under budget.
• Coordinated and ensured ongoing communication and cooperation between division finance and division IT.
ADDITIONAL EXPERIENCE
CHW/UNIHEALTH, Burbank, CA, Senior Systems Analyst, 1994-1998. Served as team lead for business applications team, supporting
financial and healthcare applications. Led 20-person project development team to create Internet-based, care-coordinator-driven application.
Worked closely with integrated data, including work flow design, assuring better quality care for elderly. Interacted with pharmacies,
hospitals, insurance claims and assorted source data. Ensured accurate documentation occurs on all phases of applications. Provided
analysis in business process analysis, and performed quality follow-through checks. Set time constraints, goals and target dates. Worked
with budgets, assigning tasks, and delivered both short- and long-term planning.
EDUCATION
UNIVERSITY OF PHOENIX, Bachelors of Science in Business Management, 2010
CERTIFICATIONS
Microsoft SharePoint Foundation 2010, Level 2, 2012
Introduction to Oracle, 2005
SQL & SQL Plus, 2005
Tracee Owens, Page 3
PROFESSIONAL DEVELOPMENT
Land for Non-Landmen, 2014
Production Operations, 2014
Fundamentals of Petroleum Exploration, Drilling and Production, 2013
Natural Gas Basic, 2013
The 7 Habits of Highly Effective People, 2010
Meeting Management, 2009
Getting Work Done without Authority, 2008
Providing Exceptional Customer Service, 2007
Listening for Teamwork, 2006
Powering Your Career, 2005
Producing Results with Others, 2005
The 3 "What's" of Gas Measurement, 2005
The Petroleum Industry, 2002
Petroleum Engineering for Non-Engineering, 2002
AFFILIATION
IIBA
COMPUTER SKILLS
MS Professional, SQL & SQL Plus, AS400, SharePoint, PPDM, Web Applications, Accounts Payable, General Ledger, Fixed Assets,
Inventory, SAP

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Tracee Owens - Resume 100615

  • 1. TRACEE OWENS | 4200 Rankin Road | Oklahoma City, Oklahoma 73120 | (405) 308-1508 | traceeowens@cox.net SUMMARY A forward-thinking and detail-oriented IT professional with demonstrated expertise in business analysis and project coordination. Creates and integrates innovative business solutions using cutting-edge technology and tools to maximize efficiency and effectiveness. Demonstrates extensive expertise in partnering with teams, management, users and vendors to guide the delivery of technology and business solutions to drive continued growth. Lays the foundation for long-lasting success. Software Releases  Infrastructure Design  Methodology Development  Application Support  Customer Relations Requirements Gathering  Vendor Relationship  Process Improvement  Change Management Data Management  Quality Assurance  Project Delivery  Project Planning  Content Management  Budgeting  Documentation  Integration EXPERIENCE LEADER COMMUNICATION INC., Oklahoma City, Oklahoma Senior Business Analyst, 2015-Present Oversaw and implemented business analysis and project coordination to multiple departments and major projects over the years served at Devon. Departments and project included geoscience data solutions, marketing intelligence, borehole data management, public affairs, corporate communications, media relations, government relations, creative services, records management, inventory, marketing and midstream, PMO, IT database management. Tasks included business analysis, process analysis, customer relations, vendor relations, project coordination, communications, requirements, design, testing, training, integrations, data management, content management, change control, meetings, status updates, team tasks, budgeting, documentation and timelines. Coordinates requirements and user needs among stakeholders in the areas of graphical user interfaces, user experience, and Federal user interface regulations and policies in support of the Software Development Life Cycle (SDLC) for FAA ATO IT software development projects. Some duties and responsibilities include: • Work with software project team members, stakeholders, user experience researchers, and others in the business to gain deep understanding of “real world” customer needs and business goals, and collect valuable feedback and insight in order to drive production direction; • Document the user experience using graphical techniques as well as traditional requirement methods, especially through the use of basic graphical mockups, user stories, and prototypes; • Balance organizational demands and project priorities to select the best methods for communicating the design and achieving stakeholder buy-in and consensus; • Work with software project team and stakeholders, establishing process and design and best practices for the team; • Advocate for team members and stakeholders, representing needs and perspectives to the team; • Act as a Team Member on an Agile/Scrum based team, collaborating with stakeholders, team members, and customers in a user- centered design process to design features, write user stories, prioritize the backlog, work with development teams during implementation, and accept finished user stories; DEVON ENERGY CORPORATION, Oklahoma City, Oklahoma Senior Business Analyst, 2002-2015 Oversaw and implemented business analysis and project coordination to multiple departments and major projects over the years served at Devon. Departments and project included geoscience data solutions, marketing intelligence, borehole data management, public affairs, corporate communications, media relations, government relations, creative services, records management, inventory, marketing and midstream, PMO, IT database management. Tasks included business analysis, process analysis, customer relations, vendor relations, project coordination, communications, requirements, design, testing, training, integrations, data management, content management, change control, meetings, status updates, team tasks, budgeting, documentation and timelines. Some recent accomplishments include:
  • 2. Tracee Owens, Page 2 • -Redesign and rebranded a corporate intranet in SharePoint 2010 from an enterprise level (U.S. and Canada) which retired old technology and reduced maintenance and support costs in access of $1M • -Lead business analyst for Data management project which included internal and external data sources for Borehole Data Management which streamlined the data loading and centralization of the data collection process which reduced the support cost in $500K • -Provided business leadership for a Data management project which included internal and external data sources for Competitor Analysis/Intelligence which streamlined the collection and storage of competitor data which reduced the support cost in $500K • -Implemented a Competitor Analysis/Intelligence SharePoint 2013 Community site for which helps in the overall company's awareness. PEROT SYSTEMS, Burbank, California Application Development Analyst, 1998-2002 Provided application support for problem resolution, custom functional changes, software enhancements, quality control testing, and education. Supported Siemens MedSeries4 accounts payable, general ledger, and fixed assets applications for Catholic Healthcare West Southern Division account. Held responsibility for ongoing tracking and monitoring of project tasks, milestones, and deliverables. Coordinated with programming staff on system enhancements, problem resolution and corrections, and development of new system functions and modules. • Wrote specifications, performed all project management and planning functions, wrote highly complex programs to change, moved reuse department numbers and Natural/Classes, and converted two years of historical data. • Conceived and created new journal entry upload program, eliminating numerable data entry screens and significantly reduced time accountants spent entering general ledger batch detail. • Reduced redundancy of recurring entries while considerably reducing costs. • Led the Y2K preparation effort, involving detailed project management, coordination with hundreds of users and programmers, new function analysis, programmer time management, testing, and post-production support. • Completed project six months ahead of schedule and under budget. • Coordinated and ensured ongoing communication and cooperation between division finance and division IT. ADDITIONAL EXPERIENCE CHW/UNIHEALTH, Burbank, CA, Senior Systems Analyst, 1994-1998. Served as team lead for business applications team, supporting financial and healthcare applications. Led 20-person project development team to create Internet-based, care-coordinator-driven application. Worked closely with integrated data, including work flow design, assuring better quality care for elderly. Interacted with pharmacies, hospitals, insurance claims and assorted source data. Ensured accurate documentation occurs on all phases of applications. Provided analysis in business process analysis, and performed quality follow-through checks. Set time constraints, goals and target dates. Worked with budgets, assigning tasks, and delivered both short- and long-term planning. EDUCATION UNIVERSITY OF PHOENIX, Bachelors of Science in Business Management, 2010 CERTIFICATIONS Microsoft SharePoint Foundation 2010, Level 2, 2012 Introduction to Oracle, 2005 SQL & SQL Plus, 2005
  • 3. Tracee Owens, Page 3 PROFESSIONAL DEVELOPMENT Land for Non-Landmen, 2014 Production Operations, 2014 Fundamentals of Petroleum Exploration, Drilling and Production, 2013 Natural Gas Basic, 2013 The 7 Habits of Highly Effective People, 2010 Meeting Management, 2009 Getting Work Done without Authority, 2008 Providing Exceptional Customer Service, 2007 Listening for Teamwork, 2006 Powering Your Career, 2005 Producing Results with Others, 2005 The 3 "What's" of Gas Measurement, 2005 The Petroleum Industry, 2002 Petroleum Engineering for Non-Engineering, 2002 AFFILIATION IIBA COMPUTER SKILLS MS Professional, SQL & SQL Plus, AS400, SharePoint, PPDM, Web Applications, Accounts Payable, General Ledger, Fixed Assets, Inventory, SAP