SlideShare a Scribd company logo
THE MOST IMPORTANT QUESTION
IN ALL OF DIGITAL MARKETING
WILL I CREATE MORE PATIENTS BY DRIVING
MORE TRAFFIC TO MY SITE OR INCREASING
CONVERSION ON IT?
Dave Spannhake
Founder & CEO | Reunion Marketing
WE SPEND A LOT ON
ADVERTISING
ARE YOU MEASURING
YOUR MARKETING COST
PER NEW PATIENT?
TRADITIONAL VS DIGITAL?
Many Marketers Are Still Lumping Advertising into These
Buckets
THINK DIFFERENTLY
Every channel has a
unique purpose.
FOLLOW-UP AT THE
PRACTICE
THE QUESTION TO ASK TO INCREASE
PATIENTS:
TRAFFIC OR CONVERSION?
GOOGLE ANALYTICS
Are You Measuring Just Clicks (Traffic) or
How Users are Accomplishing Your Site
Goals (Conversion)?
PROPER GA SET-UP PINPOINTS
YOUR GREATEST OPPORTUNITIES
For Both Traffic & Conversion Strategies
LET’S START WITH INCREASING
TRAFFIC
How People Making Decisions is Known Today…
Be found where demand exists.
YOUR MARKET’S SEARCH DEMAND
Do You Know What Your Patients Want?
YOUR MARKET’S SEARCH DEMAND
Do You Know What Your Patients Want?
CONTENT MARKETING
IS MORE THAN JUST AN OLD
BUZZWORD
You Won’t Show up in Searches if You Aren’t
Marrying Intent
HOW DO YOU SHOW UP IN SEARCH?
HOW DO YOU SHOW UP IN SEARCH?
HOW DO YOU SHOW UP IN
SEARCH?
NOT ALL SERPS ARE CREATED
EQUAL
KEYWORD TRACKING ISN’T
DEAD
Just Be Sure
You are
Prioritizing
Based on
“Winnability
” & Intent
TECHNICAL SEO
META-TAGS QUALITY CONTENT STRUCTURED DATA
PAGESPEE
D
NO DUPLICATE CONTENT
URL
STRUCTURE
DIRECTORY OPTIMIZATIONMOBILE
FRIENDLY
PHOTOS | ALT TEXTLINK BUILDING
Build Your Site Using Best Practices
CLICKS ARE JUST CLICKS
IF THE USER ISN’T TAKING
ACTION.
Do you have a
plan for your
website?
STARTING WITH THE
HOMEPAGE
The purpose & the behavior
HOW EFFICIENT ARE YOU IN YOU
SITE’S DESIGN TO FIND AND MAKE
DECISIONS?
PEOPLE AREN’T SITTING
AROUND ON THE HOMEPAGE
WAITING!
REMEMBER ONE VERY IMPORTANT
RULE ON YOUR SITE
Every Extra Click Means a
Percentage of Your Traffic
Leaves
WHAT CONVERSION SHOULD WE BE
MEASURING?
☛The pages where the majority of your phone calls,
scheduled appointments, forms, and the contacts are
made
☛Success rates in terms of channeling traffic to these
highest priority pages (your on-site click-through-rate)
☛Conversion rate for each of your goals by traffic source
(Google organic, Google paid search, display, social,
direct traffic, and so on)
☛Conversion rate by device type – do you need mobile or
desktop optimization?
☛Remember with every page on your site – it should have
a purpose and we should be measuring the effectiveness
in how we are accomplishing that purpose
A FAREWELL CHALLENGE TO
YOU…☛ Be Sure You Are Using all of Google’s (free) Tools!!
☛ Google Analytics
☛ Google AdWords (integrated with Google Analytics)
☛ Google Search Console (integrated with Google Analytics)
☛ Google My Business (and all other directories with consistent
citations)
☛ Check your Goals – are you properly set up?
☛ Find your Click-Through-Rate on your website – how do you
compare?
☛ What search queries should you be winning and build a plan to
increase your visibility – how much are you losing opportunities?
☛ What pages on your site are getting pageview volume but are not
accomplishing the purpose of the page?
☛ Challenge your digital partners to use their data to provide you
THANK YOU!
Dave Spannhake
Founder & CEO | Reunion Marketing
dave@reunionmarketing.com
919.999.8876

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Healthcare Event at Google in Chicago - The Most Important Question in All of Digital Marketing

  • 1. THE MOST IMPORTANT QUESTION IN ALL OF DIGITAL MARKETING WILL I CREATE MORE PATIENTS BY DRIVING MORE TRAFFIC TO MY SITE OR INCREASING CONVERSION ON IT? Dave Spannhake Founder & CEO | Reunion Marketing
  • 2. WE SPEND A LOT ON ADVERTISING
  • 3. ARE YOU MEASURING YOUR MARKETING COST PER NEW PATIENT?
  • 4. TRADITIONAL VS DIGITAL? Many Marketers Are Still Lumping Advertising into These Buckets
  • 5. THINK DIFFERENTLY Every channel has a unique purpose. FOLLOW-UP AT THE PRACTICE
  • 6. THE QUESTION TO ASK TO INCREASE PATIENTS: TRAFFIC OR CONVERSION?
  • 7. GOOGLE ANALYTICS Are You Measuring Just Clicks (Traffic) or How Users are Accomplishing Your Site Goals (Conversion)?
  • 8. PROPER GA SET-UP PINPOINTS YOUR GREATEST OPPORTUNITIES For Both Traffic & Conversion Strategies
  • 9. LET’S START WITH INCREASING TRAFFIC How People Making Decisions is Known Today… Be found where demand exists.
  • 10. YOUR MARKET’S SEARCH DEMAND Do You Know What Your Patients Want?
  • 11. YOUR MARKET’S SEARCH DEMAND Do You Know What Your Patients Want?
  • 12. CONTENT MARKETING IS MORE THAN JUST AN OLD BUZZWORD You Won’t Show up in Searches if You Aren’t Marrying Intent
  • 13. HOW DO YOU SHOW UP IN SEARCH?
  • 14. HOW DO YOU SHOW UP IN SEARCH?
  • 15. HOW DO YOU SHOW UP IN SEARCH? NOT ALL SERPS ARE CREATED EQUAL
  • 16. KEYWORD TRACKING ISN’T DEAD Just Be Sure You are Prioritizing Based on “Winnability ” & Intent
  • 17. TECHNICAL SEO META-TAGS QUALITY CONTENT STRUCTURED DATA PAGESPEE D NO DUPLICATE CONTENT URL STRUCTURE DIRECTORY OPTIMIZATIONMOBILE FRIENDLY PHOTOS | ALT TEXTLINK BUILDING Build Your Site Using Best Practices
  • 18. CLICKS ARE JUST CLICKS IF THE USER ISN’T TAKING ACTION. Do you have a plan for your website?
  • 19. STARTING WITH THE HOMEPAGE The purpose & the behavior
  • 20. HOW EFFICIENT ARE YOU IN YOU SITE’S DESIGN TO FIND AND MAKE DECISIONS?
  • 21. PEOPLE AREN’T SITTING AROUND ON THE HOMEPAGE WAITING!
  • 22. REMEMBER ONE VERY IMPORTANT RULE ON YOUR SITE Every Extra Click Means a Percentage of Your Traffic Leaves
  • 23. WHAT CONVERSION SHOULD WE BE MEASURING? ☛The pages where the majority of your phone calls, scheduled appointments, forms, and the contacts are made ☛Success rates in terms of channeling traffic to these highest priority pages (your on-site click-through-rate) ☛Conversion rate for each of your goals by traffic source (Google organic, Google paid search, display, social, direct traffic, and so on) ☛Conversion rate by device type – do you need mobile or desktop optimization? ☛Remember with every page on your site – it should have a purpose and we should be measuring the effectiveness in how we are accomplishing that purpose
  • 24. A FAREWELL CHALLENGE TO YOU…☛ Be Sure You Are Using all of Google’s (free) Tools!! ☛ Google Analytics ☛ Google AdWords (integrated with Google Analytics) ☛ Google Search Console (integrated with Google Analytics) ☛ Google My Business (and all other directories with consistent citations) ☛ Check your Goals – are you properly set up? ☛ Find your Click-Through-Rate on your website – how do you compare? ☛ What search queries should you be winning and build a plan to increase your visibility – how much are you losing opportunities? ☛ What pages on your site are getting pageview volume but are not accomplishing the purpose of the page? ☛ Challenge your digital partners to use their data to provide you
  • 25. THANK YOU! Dave Spannhake Founder & CEO | Reunion Marketing dave@reunionmarketing.com 919.999.8876