HCL provides customer experience solutions including technology support, consulting services, architecture design, product supply, platform deployment, system implementation, and infrastructure management through its technology lifecycle partnership. The solutions help engage customers, foster collaboration through multiple communication channels, and enhance experiences with analytics to optimize investments. HCL's customer experience solution portfolio includes contact center solutions, conferencing, self-service tools, omni-channel experiences, marketing analytics, payment systems, dashboards, analytics, and communications, supported by partners.