This document discusses the evolution of a GIS map application for the City and County of Honolulu. It went through several upgrades over time from ArcIMS 3.1 to the current ArcGIS Server 10. The latest changes involved hardware upgrades and adding new functionality like property information enhancements, routing features, and printing capabilities. Developing the application required balancing the needs of various city departments and stakeholders while working with limited budgets. The document emphasizes designing for simplicity and usability by non-experts to ensure the widest possible audience can successfully use the tool. It provides recommendations around developing a strategy, reusing existing solutions, hiring a designer, and prioritizing simplicity.

1. USING A MAP APPLICATION
TEMPLATE IN A GIS
ENTERPRISE ENVIRONMENT
Jon Hodge, GIS Analyst
City and County of Honolulu
John Higuchi, Project Manager
BEI Consulting

2. CCH Public GIS Website
ArcGIS 10
ArcGIS
4 FAST Maps
ArcGIS 9.3.x Advance Map
9.2 FAST
New Web Site
Strategic Advance Maps
GIS Map
Plan
ArcIMS 3.1

3. SITE EVOLUTION

4. SITE EVOLUTION
New Website Design 2010

5. Latest Changes: software upgrades
Upgraded MS Silverlight to version 4
Upgraded the OS to Win Server 2008 Enterprise
Upgraded ArcGIS Server from 9.3 to 10

6. Latest Changes: hardware
Increased RAM to 16 gb on web server
New Cisco Firewall console
New Switch (separate DMZ)
Servers: Dell
PowerEdge 2950,
Dual processor,
Quad Core
Database: ArcSDE 9.3
Sql Server 2008
ArcGIS Server
10, IIS 6

7. Functional Enhancements
Property Info Enhancements
Show nearest park
Route to park
Added driving directions on all route functions
Enable printing of route map
Added Birds eye view (3 pane layout)
Buffer out from parcel boundary

8. Functional Enhancements
Property Info

9. Functional Enhancements
Show nearest park (Property Info)

10. Functional Enhancements
Route to park

11. Functional Enhancements
Added driving directions on all route functions

12. Functional Enhancements
Enable printing of route map

13. Functional Enhancements
Added Birds Eye view (3 pane)

14. Latest: functionality
Added Birds Eye view (3 pane)

15. Functional Enhancements
Buffer out from parcel boundary

16. Issues and Constraints
Limited budget
Various Internal Stakeholders
public needs for data
New technology

17. BALANCING DEPARTMENTS AND
STAKEHOLDERS NEEDS
Factoid: HoLIS Program supports 15 Honolulu City Departments.
Departments Stakeholders (public) Needs
Planning & Permitting (Real Realtors, Planners, Engineers Locate Property, assessment
and Permit information
Property Assessment in BFS
Parks & Recreation Event Coordinators, Movie Locate park location, contact
numbers and check amenities.
Production Studios
Emergency Management Homeowners, Insurance Agents, Locate property if “inside” or
“outside” tsunami evacuation
emergency personnel
zones. Search for refuge areas
& hurricane shelters
Environmental Services Homeowners, Business Owners, Search for refuse, bulky item
pickup and recycling
Property Managers
schedules, Find HI-5
Redemption Centers.

18. TAKE AWAYS
• Where to start.
• What is the formula
• Guidance
• Recommendations

19. http://www.honoluludpp.org/
Royal Kona Resort
HoLIS Program
19

20. 2011
339,362 Total Visitors
1,195,745 Pageviews
1/3 more
traffic
http://gis.hicentral.com

21. DEVELOP A STRATEGY
Enterprise focused
Focused on the target audience/task
Simple to use

22. Simple = Success
22

23. SIMPLE
Design for the lowest skill level
^
Possible
So easy, a caveman can do it.

24. TEST GROUP
Your mom,
Your aunty,
Your teenage son/daughter.
Design for them.

29. Evolution
Of
GIS

30. Case Study

32. TEN PRINCIPLES THAT CONTRIBUTE
TO A GOOGLEY USER EXPERIENCE
Focus on people–
their lives, their
work, their dreams.
Simplicity is
powerful.

34. SIMPLE TO USE
Think Smart Phone App
Simple Design
Focus to the user

35. SO SIMPLE?
Product Features Map navigation tools:
• Pre-made Web based mapping • Tools
APP
o Distance measurements
• 4 Parcel Searches
o Query all Properties within a
o By Address, buffer zone
o By TMK#, o Spatial Query
o By Places of Interest • 5 Customizable Operational
Layers
o By Cross-street
• Printable Maps Layouts
• 3 Cache Maps
• Google Street View/Bing Map
o Street integration
o Aerial • Export search results to text file
o Terrain • Custom Detail Results Page

36. Parcel & Zoning
Parks

37. ENV – collection
schedule
DEM – Public Safety

38. Am I alone?

40. WHAT ELSE?
Apply to Hawaiian land records, environmental
analysis, and endangered native species…
Statewide historical
record keeping of
Hawaiian land
information
• Historical Land
• Land Commission
Awards
• Ceded Lands

41. PRINCIPLES OF GOOD DESIGN
41

42. GIS
42

43. USE PLAIN ENGLISH
Instead of “Locate”
Go Instead of “Modify”
Search Change
Find
Instead of “Identify”
Find
Name
43 Show

44. RECOMMENDATIONS
Develop a Strategy
Donʻt recreate the wheel
Hire a designer
Design for simplicity
How do you eat an elephant?

47. THANK YOU
Jon Hodge
GIS Analyst
Department of Planning and Permitting
John Higuchi, PMP
Project Manager
BEI Consultants