The document outlines a study on the response of an influenza assessment clinic (IAC) and its collaboration with an emergency department (ED) during the 2009 H1N1 pandemic in Australia. It reports a significant increase in patient presentations, necessitating changes in ED strategies and highlights the demographic characteristics of patients presenting with influenza-like symptoms. The study suggests the need for sustainable models to manage influenza outbreaks effectively rather than reactive measures during pandemics.