Kristine Joyce Sanchez Dela Cruz is applying for a position and provides her resume. She has work experience as a receptionist, cashier, and manager trainee. She completed a Bachelor's degree in Industrial Technology majoring in Food Technology from Bulacan State University. She is proficient in Microsoft Office applications and has attended numerous seminars related to food safety, food handling, and restaurant management. She is looking to build her career in a dynamic workplace where she can enhance her skills and help the company achieve its goals.

1. Dela Cruz, Kristine Joyce Sanchez
Address: 013 MolaveSt. Mary the Queen Homess,
San Sebastian, Hagonoy, Bulacan
Mobile no: +639150951326
Email add: kristinejoycedelacruz_0218@yahoo.com
CAREER OBJECTIVE:
-To build a long term career with opportunities for career growth in the field that
I’ve chosen.
-To enhance my skills in a dynamic and fast paced workplace and seeking a
responsible job with an opportunity for professional challenges.
-To use my skills in the best possible way for achieving the company’s goals.
PERSONAL INFORMATION
Age: 25
Date of Birth: 18/02/1991
Place of Birth: Hagonoy, Bulacan
Height: 161.5
Weight: 55
BMI: 20.83
Civil Status: Single
Religion: Christian
Nationality: Filipino
WORK EXPERIENCE
Position: Receptionist/ Telephone Operator
Company: Cravia (Zaatar W Zeit)
Address: 17th Floor Al Saqr Business Tower, Shiek Zayed Road, Dubai U.A.E
Period of Employment: 23/09/2013- 30/09/2016
JOB DESCRIPTION:
• Answering Delivery orders through the different delivery zones of the restaurant across
Dubai zones and Abu Dhabi zones
• Handling Guest complaints, customer inquiries and online orders

2. • Handling inbound and outbound calls
• Encoding Guest Files at the POS System , such as their personal information
Position: TeamMember (Cashier and Lobby)
Company: KFC Singapore
Address: 80 Marine Parade Road #01- 11A Parkway Parade Singapore 449269
Period of Employment: 08/22/2012- 02/21/2013
JOB DESCRIPTION:
 Taking Orders
 Cashiering
Position: Manager Trainee
Company: McDonald’s
Address: Malolos, Bulacan
Period of Employment: 12/16/2011- 08/8/2012
JOB DESCRIPTION:
* Front Counter Cashier
* Lobby person
* Food Server and Order Taker
* Drive -thru Order Taker/ Cashier
* Kitchen Staff (Assembler, Initiator, Batch Cooker)
* Managing the Shifts
* Food Safety Practices
ON THE JOB TRAINING:
Astoria Plaza Full Serviced Residential Suites
15 J. Escriva Drive Ortigas Business District Pasig City
-Front Office Department (Business Center, Telephone Operator)
-House Keeping Department (Room Attendant)
-Food and Beverage (Food Server and Dining Attendant)
-June 8, 2010- August 25, 2010
-600 hours
Max’s Restaurant (Malolos,Bulacan)
-Dining Staff (Food Server, Order Taker, Customer Service Attendant)
-Kitchen Staff (Pantry and Bar)
-Accounting Department (Accounting Staff)
-Marketing Department (Marketing Staff)
-November 10, 2008-February 17, 2009
-600 hours

3. EDUCATIONAL BACKGROUND
Tertiary Education
Bachelor in Industrial Technology Major in Food Technology
Bulacan State University
Malolos, Bulacan
04/03/2011
Secondary Education
St. Mary’s Academy
Hagonoy, Bulacan
03/2007
Primary Education
Godwin’s Montessori School
San Sebastian, Hagonoy, Bulacan
SEMINARS AND TRAININGS ATTENDED:
-Singapore Workforce Skills Qualifications
Follow Food and Beverage Safety and Hygiene Policies and Procedures
October 11, 2012
-Food Safety Course (McDonald’s Philippines)
April 23, 2012
- Basic Shift Management Class (McDonald’s Philippines)
April 24- 27, 2012
- Advanced Shift Management Course (McDonald’s Philippines)
June 25- 28, 2012
- Bakeline Breads and Pastries Products City of San Fernando, Pampanga
February 12, 2011
- Seminar in Quality Service City of San Fernando, Pampanga
February 12, 2011
- Basic Marketing Mix and Kenny’s Bulk Order and Catering
Kenny Rogers Roasters, Robinsons Star Mills, City of San Fernando, Pampanga
November 26, 2011
- Seminar/ Workshop in Food and Beverage Service
-Astoria Plaza Training Center, Ortigas Center
July 29, 2010
- Front Office and Property Management System Workshop
Astoria Plaza Training Center, Ortigas Center
June 28, 2010
- Seminar in Labor Education for Graduating Students
Bulacan State University Malolos,Bulacan
March 14, 2009

4. -Chinese and Italian Cuisine Seminar
Bulacan State University Malolos,Bulacan
November 23, 2009
-Seminar Orientation in Catering Management and Table Service
Oceano,Manila Ocean Park October 12, 2008
- Seminar on Food Packaging and Labeling Requirements
Bulacan Packaging Services Toll Packaging Center October 6, 2008
SPECIAL SKILLS:
• Has a Knowledge about Foreign Cuisines
• Has a Knowledge about Proper Food handling and sanitation
• Has a Knowledge in Meal management
• Has a Knowledge about Hotel Operations
• Knowledge at Ms Word, Excel and Powerpoint, Squirel System,
• Has a Knowledge about Food and Beverage Service and Restaurant Management
System
• I can work as a Customer Service Representative
• Trained in Customer Care and Guest Complaints
CHARACTER REFERENCES:
Alaa Shalak
Zaatar W Zeit Call Center Delivery Manager
+971555553468
alaa@cravia.com
Rabiah Barich
Zaatar W Zeit Call Center Assistant Manager
rbarich@zwz.com
+971563173777
Rada Matala
Zaatar W Zeit Call Center Supervisor
+971566370372
radamatala@cravia.com
I hereby certifiedthat above informationare true, andcorrect According
to my Knowledge and Beliefs.
Kristine Joyce S. Dela Cruz