SlideShare a Scribd company logo
Growth Hacking
Power Session
David Arnoux
Twitter + Snapchat : darnocks
Growth Tribe Philosophy
Your livelihood depends on a
mix of Quant, Tech and
Creativity
HIGH GROWTH / HIGH POTENTIAL STARTUP
Some Of Our Clients: A Mix Of Startups And Corporates
Growth Tribe Philosophy
Growth = rapid testing +
the right toolset, skillset &
mindset
Growth Hacking Transformation Pyramid
MINDSET =
(Organisational Change a.k.a
“transformation, Leadership
alignment)
PROCESS =
(Agile, Experimentation, Removing
9 Blockers)
PEOPLE =
(Team composition, Skills
Training,
Experiment design, strategy)
TACTICS
(Implementation, strategy, tools,
best practices, implementation)
MINDSET
PROCESS
PEOPLE
TACTICS
The Mindset Of A “Growth Hacker”
Place your screenshot here
Takeru Kobayashi
Takeru Kobayashi
“
If you’re growing a company today you
better learn to eat hot dogs fast...
Growth Hacking Famous Examples
Creative
Marketing
Coding +
Automation
Behavioural
Psychology
Data +
Testing
Lean
Marketing
Technical
Marketing
UX improvement
Conversion
Rate
Optimization
GROWTH
TEAMS
Why Are Growth Teams Taking Over The World?
Place your screenshot here
Why is growth hacking Important?
1. Traditional marketing channels are increasingly expensive and saturated
Why is growth hacking Important?
1. Traditional marketing channels are increasingly expensive and saturated
2. Most projects focus heavily on product, but the real challenge is with
distribution
Startups don’t fail because they lack
a product; they fail because they lack
customers and a profitable business
model. - Steve Blank
“Startups focus too much on building product
with limited attention to customer interaction,
usability, and marketing. This is also a big fail."
- Dave McClure
"Poor distribution—not
product—is the number one
cause of failure. " - Peter Thiel
250-5000 Ads per day
betalist.com
Why is growth hacking Important?
1. Traditional marketing channels are increasingly expensive and saturated
2. Most projects focus heavily on product, but the real challenge is with
distribution
3. New channels and tech are popping up exponentially
Viral Channel Effectiveness
Sentient.ai
Growth Tribe Philosophy
More channels + tech
=
More opportunities
Why is growth hacking Important?
1. Traditional marketing channels are increasingly expensive and saturated
2. Most projects focus heavily on product, but the real challenge is with
distribution
3. New channels are popping up exponentially
4. Acquisition is trivial. Activation and Retention are crucial
Growth Funnel
Awareness
Getting people to visit your website
Acquisition
Getting them to sign up
Activation
Users get a great first user experience
Retention
Making sure users come back
Referral
Getting users to invite others
Revenue
Sell, upsell, cross sell
Marketing
Teams
Growth
Teams
Growth Hacking Transformation Pyramid
MINDSET =
(Organisational Readiness a.k.a
“transformation, Leadership
alignment)
PROCESS =
(Agile, Experimentation, Removing
9 Blockers)
PEOPLE =
(Team composition, Skills
Training,
Experiment design, strategy)
TACTICS =
(Implementation, strategy, tools,
best practices, implementation)
MINDSET
PROCESS
PEOPLE
TACTICS
Video: grow.ac/grows
Skills
(Team can’t
execute)
Main blockers
Uncertainty?
(Are we allowed to
do this?)
Politics/Egos
(Stepping on
people’s toes)
I.T.
(No support, time
or mindset)
Branding
(This is not aligned
with our brand
values)
Agencies
(Data is external)
Legal Risk Compliance Governance
Main blockers
Guidelines
Skills
(Team can’t
execute)
Growth Marketing Transformation Pyramid
MINDSET =
(Organisational Readiness a.k.a
“transformation, Leadership
alignment)
PROCESS =
(Agile, Experimentation, Removing
9 Blockers)
PEOPLE =
(Team composition, Skills
Training,
Experiment design, strategy)
TACTICS =
(Implementation, strategy, tools,
best practices, implementation)
MINDSET
PROCESS
PEOPLE
TACTICS
The skillset of a the growth marketer
Head of Growth
Process-Driven
Analytical
Creative
Strong Personality
T-shaped
Soft Skills
Developer
Fast iterations
Build fast fix later
Loves data +
tracking
Creative
Growth oriented
Executes fast
UX/UI
Customer
empathy
Executes fast
Front-end code
Ship fast
Loves testing
Conversion
Rate
Optimization
Data Analyst
Small data sets
Large data sets
Back-end
knowledge
Needle in
haystack
Data to insights
Growth Marketing Transformation Pyramid
MINDSET =
(Organisational Readiness a.k.a
“transformation, Leadership
alignment)
PROCESS =
(Agile, Experimentation, Removing
9 Blockers)
PEOPLE =
(Team composition, Skills
Training,
Experiment design, strategy)
TACTICS =
(Implementation, strategy, tools,
best practices, implementation)
MINDSET
PROCESS
PEOPLE
TACTICS
Pirate Funnel
Awareness
Getting people to visit your website
Acquisition
Getting them to sign up
Activation
Users get a great first user experience
Retention
Making sure users come back
Referral
Getting users to invite others
Revenue
Sell, upsell, cross sell
ouch
Source: Andrew Chen’s Blog
Negative aging: “Leave quick or stay long”
97% of people just left
You have 5 seconds to answer..
What does this
website do or
offer?
Why is it better
than the
competition or
similar
services?
15%
Pirate Funnel
Awareness
Getting people to visit your website
Acquisition
Getting them to sign up
Activation
Users get a great first user experience
Retention
Making sure users come back
Referral
Getting users to invite others
Revenue
Sell, upsell, cross sell
Pirate Funnel
Awareness
Getting people to visit your website
Acquisition
Getting them to sign up
Activation
Users get a great first user experience
Retention
Making sure users come back
Referral
Getting users to invite others
Revenue
Sell, upsell, cross sell
Awareness
Getting people to visit your website
Acquisition
Getting them to sign up
Activation
Users get a great first user experience
Retention
Making sure users come back
Referral
Getting users to invite others
Revenue
Sell, upsell, cross sell
Awareness
Getting people to visit your website
Acquisition
Getting them to sign up
Activation
Users get a great first user experience
Retention
Making sure users come back
Referral
Getting users to invite others
Revenue
Sell, upsell, cross sell
Awareness
Getting people to visit your website
Acquisition
Getting them to sign up
Activation
Users get a great first user experience
Retention
Making sure users come back
Referral
Getting users to invite others
Revenue
Sell, upsell, cross sell
Growth Tribe Philosophy
It’s never been a more scary
and exciting time to grow
companies
Questions?
Part-time or In-house courses:
www.growthtribe.io

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Growth Hacking Power Session at PIM Online 2017

  • 1. Growth Hacking Power Session David Arnoux Twitter + Snapchat : darnocks
  • 2. Growth Tribe Philosophy Your livelihood depends on a mix of Quant, Tech and Creativity
  • 3.
  • 4. HIGH GROWTH / HIGH POTENTIAL STARTUP
  • 5. Some Of Our Clients: A Mix Of Startups And Corporates
  • 6. Growth Tribe Philosophy Growth = rapid testing + the right toolset, skillset & mindset
  • 7. Growth Hacking Transformation Pyramid MINDSET = (Organisational Change a.k.a “transformation, Leadership alignment) PROCESS = (Agile, Experimentation, Removing 9 Blockers) PEOPLE = (Team composition, Skills Training, Experiment design, strategy) TACTICS (Implementation, strategy, tools, best practices, implementation) MINDSET PROCESS PEOPLE TACTICS
  • 8. The Mindset Of A “Growth Hacker” Place your screenshot here
  • 11. “ If you’re growing a company today you better learn to eat hot dogs fast...
  • 14. Why Are Growth Teams Taking Over The World? Place your screenshot here
  • 15. Why is growth hacking Important? 1. Traditional marketing channels are increasingly expensive and saturated
  • 16.
  • 17. Why is growth hacking Important? 1. Traditional marketing channels are increasingly expensive and saturated 2. Most projects focus heavily on product, but the real challenge is with distribution
  • 18. Startups don’t fail because they lack a product; they fail because they lack customers and a profitable business model. - Steve Blank “Startups focus too much on building product with limited attention to customer interaction, usability, and marketing. This is also a big fail." - Dave McClure "Poor distribution—not product—is the number one cause of failure. " - Peter Thiel
  • 21. Why is growth hacking Important? 1. Traditional marketing channels are increasingly expensive and saturated 2. Most projects focus heavily on product, but the real challenge is with distribution 3. New channels and tech are popping up exponentially
  • 23.
  • 24.
  • 25.
  • 27. Growth Tribe Philosophy More channels + tech = More opportunities
  • 28. Why is growth hacking Important? 1. Traditional marketing channels are increasingly expensive and saturated 2. Most projects focus heavily on product, but the real challenge is with distribution 3. New channels are popping up exponentially 4. Acquisition is trivial. Activation and Retention are crucial
  • 29. Growth Funnel Awareness Getting people to visit your website Acquisition Getting them to sign up Activation Users get a great first user experience Retention Making sure users come back Referral Getting users to invite others Revenue Sell, upsell, cross sell Marketing Teams Growth Teams
  • 30. Growth Hacking Transformation Pyramid MINDSET = (Organisational Readiness a.k.a “transformation, Leadership alignment) PROCESS = (Agile, Experimentation, Removing 9 Blockers) PEOPLE = (Team composition, Skills Training, Experiment design, strategy) TACTICS = (Implementation, strategy, tools, best practices, implementation) MINDSET PROCESS PEOPLE TACTICS
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  • 58. Uncertainty? (Are we allowed to do this?) Politics/Egos (Stepping on people’s toes) I.T. (No support, time or mindset) Branding (This is not aligned with our brand values) Agencies (Data is external) Legal Risk Compliance Governance Main blockers Guidelines Skills (Team can’t execute)
  • 59. Growth Marketing Transformation Pyramid MINDSET = (Organisational Readiness a.k.a “transformation, Leadership alignment) PROCESS = (Agile, Experimentation, Removing 9 Blockers) PEOPLE = (Team composition, Skills Training, Experiment design, strategy) TACTICS = (Implementation, strategy, tools, best practices, implementation) MINDSET PROCESS PEOPLE TACTICS
  • 60. The skillset of a the growth marketer
  • 61. Head of Growth Process-Driven Analytical Creative Strong Personality T-shaped Soft Skills Developer Fast iterations Build fast fix later Loves data + tracking Creative Growth oriented Executes fast UX/UI Customer empathy Executes fast Front-end code Ship fast Loves testing Conversion Rate Optimization Data Analyst Small data sets Large data sets Back-end knowledge Needle in haystack Data to insights
  • 62. Growth Marketing Transformation Pyramid MINDSET = (Organisational Readiness a.k.a “transformation, Leadership alignment) PROCESS = (Agile, Experimentation, Removing 9 Blockers) PEOPLE = (Team composition, Skills Training, Experiment design, strategy) TACTICS = (Implementation, strategy, tools, best practices, implementation) MINDSET PROCESS PEOPLE TACTICS
  • 63.
  • 64. Pirate Funnel Awareness Getting people to visit your website Acquisition Getting them to sign up Activation Users get a great first user experience Retention Making sure users come back Referral Getting users to invite others Revenue Sell, upsell, cross sell
  • 66. Negative aging: “Leave quick or stay long” 97% of people just left
  • 67.
  • 68. You have 5 seconds to answer.. What does this website do or offer? Why is it better than the competition or similar services?
  • 69.
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  • 71. 15%
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  • 75. Pirate Funnel Awareness Getting people to visit your website Acquisition Getting them to sign up Activation Users get a great first user experience Retention Making sure users come back Referral Getting users to invite others Revenue Sell, upsell, cross sell
  • 76. Pirate Funnel Awareness Getting people to visit your website Acquisition Getting them to sign up Activation Users get a great first user experience Retention Making sure users come back Referral Getting users to invite others Revenue Sell, upsell, cross sell
  • 77. Awareness Getting people to visit your website Acquisition Getting them to sign up Activation Users get a great first user experience Retention Making sure users come back Referral Getting users to invite others Revenue Sell, upsell, cross sell
  • 78. Awareness Getting people to visit your website Acquisition Getting them to sign up Activation Users get a great first user experience Retention Making sure users come back Referral Getting users to invite others Revenue Sell, upsell, cross sell
  • 79. Awareness Getting people to visit your website Acquisition Getting them to sign up Activation Users get a great first user experience Retention Making sure users come back Referral Getting users to invite others Revenue Sell, upsell, cross sell
  • 80. Growth Tribe Philosophy It’s never been a more scary and exciting time to grow companies
  • 81.
  • 82. Questions? Part-time or In-house courses: www.growthtribe.io