Philipp Klöckner
CMO, Advisor, Angel Investor
SEO & GROWTH
Foto: Karl Kratz
DEMYSTIFYING
GROWTH HACKING
CHAPTER ZERO
WHY GROWTH?
Venture Capital is financing a bet
on Critical Mass and Network
Effects.
CHAPTER ONE
ORIGIN & DEFINITION
„A person whose true north
is growth.”
“Everything they do is
scrutinized by its potential
impact on scalable growth.”
Sean Ellis
Source: http://www.startup-marketing.com/where-are-all-the-growth-hackers/
“Whenever you hear anyone talk
about ‘growth hacks’ ,
just mentally translate it in your
mind into ‘bullshit’.”
Paul Graham
CHAPTER TWO
NO SILVER BULLETS
„There are no silver bullets…“
1,01365 = 37,8x
Baby Steps – Lead Bullets
CHAPTER THREE
THE GROWTH HACKING MINDSET
• User & Product Focus
• Analytical & Data-Driven
• Testing Mentality
• Agility & Speed
• High Degree of Freedom
• Ruthless Prioritization
What‘s the fastest growing
structure on Earth?
„
• User & Product Focus
• Analytical & Data-Driven
• Testing Mentality
• Agility & Speed
• High Degree of Freedom
• Ruthless Prioritization
= STARTUP MENTALITY
Growth Hacking (usually) doesn‘t work in
CHAPTER FOUR
GROWTH HACKING vs. MARKETING
10 x
10 x
CHAPTER FIVE
FIND YOUR TRUE NORTH METRIC
Input Process Output
REAL GROWTH HAPPENS HERE!
• Vanity Metrics
• Visits/Sessions
• Clicks
• App Installs
• Growth Metrics
• Sign-Up Conversion
• Retention
• Time Spent in App
• Monthly Active Users (MAU)
• Average Revenue per User (ARPU)
CHAPTER SIX
PIRATE METRICS: AARRR!
© Dave McClure
© Dave McClure
CHAPTER SEVEN
UNDERSTAND GROWTH DRIVERS
© pip.net (2017)
© pip.net (2017)
CHAPTER EIGHT
IDENTIFY THE „AHA MOMENT“
• Key Interactions that create value for the user
• Core Action that creates Loyalty and Retention
• Data Point that seperates Power-Users from Churning
Users
• Recurring Patterns
• Network Density (x connections in x days)
• Active Contribution (x pieces added)
• Frequency (Returning within timespan x)
• Twitter: Following 30 people
• Facebook: Adding 7 friends in 10 days
• Zynga: Day 1 retention
• Dropbox: 1 file upload
• Pinterest: 1st pin
• YouTube: 1st video upload
• Slack: 2,000 Messages
• Zalando: MyFeed curation
CHAPTER NINE
YOU CAN‘T GAIN, IF YOU CAN‘T RETAIN…
CHAPTER TEN
A FEW EXAMPLES
HACKING WORD OF MOUTH
https://medium.com/airbnb-engineering/hacking-word-of-mouth-making-referrals-work-for-airbnb-46468e7790a6
ONEPLUS HACKING INVITES
ONEPLUS HACKING INVITES
Anzahlung
$276.000.000
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CMO, Advisor, Angel Investor
SEO & GROWTH
Foto: Karl Kratz
THE END

Growth Hacking for Startups 2017 (OMX Austria)