INNOVATION HACKING
From a Technology Startup’s Perspective

26th November 2013
ABOUT	
  THE	
  SPEAKER	
  

Chi Tran






@buzzoids

CEO |1CloudStar | AWS Consulting Partner


• 
• 
• 

Passionate about all things Digital and
Innovative
Believes in the complete eco-system from
Startups to Enterprises
Former Vice President and Regional Chief
Technology Officer OgilvyOne APAC, IBM,
CSC, E-Technology Manager at Hutchison
3G.
BACKGROUND	
  

Almost Six Years ago
At OgilvyOne 
We had an Idea
BACKGROUND	
  

Online Storage
You can send files
You can share files
You have an exclusive invite for friends to join
You can store your mobile files
We tried to sell it into clients for 2 years…

@US$X Million
We tried to sell it into clients for 2 years…

@US$X Million



What is DropBox’s valuation?


@US$8 Billion
BACKGROUND	
  

What can Brands and Agencies learn
from Tech Startups?
INTRODUCTION	
  

INNOVATION HACKING
INTRODUCTION	
  

INNOVATION HACKING

"
The marketing technique that combines:"
"
1. Growth Hacking"
2. Lean Startup"
3. Accelerator models "
"
to sell products, gain exposure and be
Innovative

Local Incubation, Brand Innovation,
Global Acceleration
INTRODUCTION	
  

Before we can understand Innovation
Hacking, we must start from the
beginning and understand a few things
first.
GROWTH	
  HACKING	
  

	
  

	
  

	
  

	
  

	
  	
  

Growth Hacking “Is a marketing
technique developed by technology startups
which uses Creativity, Analytical
Thinking and Social Metrics”



 

 

 

 

 

 

 

 

 

Wikipedia
GROWTH	
  HACKING	
  

	
  

	
  

	
  

	
  

	
  	
  


Important parts of “growth hacking” is that you
see opportunities from API documents and
integration hooks… understanding them
from a marketing perspective, from a
manipulation and growth perspective
GROWTH	
  HACKING	
  

	
  

	
  

	
  

	
  

	
  	
  


Gartner 2013 CMO prediction: 

50% of new marketing hires will

have a Technical




background
SUCCESS	
  STORY

	
  

	
  

	
  

	
  

	
  	
  



Airbnb crawled Craigslist to enlist them
onto Airbnb in addition to integrated
listings through URL hacking and screen
scraping
LEAN	
  STARTUP

	
  

	
  

	
  

	
  

	
  	
  

Startup Bible – The Lean Startup
“The Lean Startup method teaches you how
to drive a startup-how to steer, when to
turn, and when to persevere-and grow a
business with maximum acceleration.” 


Eric Ries
LEAN	
  STARTUP

	
  

	
  

	
  

	
  

	
  	
  


Minimum 
Viable 
Product






Customer 
feedback 
over 
intuition

Iterative 
approach 
vs 
large 
waterfall

Understand
when to
Pivot or
Perish


Experimentation over elaborate planning
SUCCESS	
  STORY

	
  

	
  

	
  

	
  

	
  	
  

Dropbox utilized these 2 approaches to great effect
Created an Interactive Video First
Beta registration validated customer demand (25x in
one day)
In 15 months, went from 100,000 registered users to
over 4,000,000
To start there was no advertising; another consideration was
scaling was hard
Eventually hired SEO/SEM – Cost per Acquistion $233-$388 ($99
product)
Switched to a WOM strategy – Viral Referral program increased 2way loyalty by 60%. 35% of all sign ups was through WOM
SUCCESS	
  STORY

	
  

	
  

	
  

	
  

	
  	
  

Who has heard of the Orchestra, a
company behind a “to-do” app?

Who has heard of Mailbox the
company behind the mobile first email
experience for gmail?

Now acquired by Dropbox
ACCELERATOR	
  MODEL 	
  

	
  

	
  

	
  	
  

The last piece of the puzzle

Accelerators
ACCELERATOR	
  MODEL 	
  

	
  

	
  

	
  	
  

h7p://www.youtube.com/watch?hl=en-­‐GB&gl=SG&v=6ERQ7ZtseWo	
  
	
  
ACCELERATOR	
  MODEL 	
  

	
  

	
  

	
  	
  
PuSng	
  it	
  all	
  together	
  

What are the various examples of

Innovation Hacking?
SUCCESS	
  STORY

	
  

	
  

	
  

	
  

	
  	
  

Innovation Hacking Example: Innovation Day

“Atlassian had inspired the bank to Innovate more”

Suncorp CIO, Jeff Smith keynoteat AWS Reinvent

“Ship-it-day” held quarterly

Bonfire (Jira Capture) app generating more than $1m annually created
on one of the days

Nintendo reached out for help on Innovation
SUCCESS	
  STORY

	
  

	
  

	
  

	
  

	
  	
  

Innovation Hacking Example: AWS Kinesis – real-time data analytics
https://www.gosquared.com/blog/kinesis-demo-aws-reinvent-2013
SUCCESS	
  STORY

	
  

	
  

	
  

	
  

	
  	
  

Innovation Hacking Example:

PepsiCo10

“Exploring the future of Digital”

Complete eco-system from Startups to Enterprise, PR, Social,
Publishing

Utilizing Growth Hacking, Entrepreneurs & Accelerators models
to bring Innovation

Instead of spending $Xm on a TV ad campaign to be “Innovative”
– BE INNOVATIVE
h7p://www.youtube.com/watch?v=is_TwMWrCbk	
  
WHAT	
  ARE	
  YOU	
  GOING	
  TO	
  DO? 	
  

	
  

	
  

	
  

	
  	
  

Innovation Hacking 
is already here 


Cloud is a key enabler 
for Innovation and agility


The Innovative corporations 
are are already 
leveraging the techniques and 
those who aren’t are looking for people 
to take them on that journey
InnovaXon	
  Hacking	
  

	
  

	
  

	
  	
  

Innovation Hacking 

Local Incubation

Brand Innovation

Global Acceleration
GET	
  IN	
  TOUCH	
  

	
  

	
  

	
  

	
  	
  

Thank You

Email: Chi@1CloudStar.com
Twitter: @Buzzoids

Innovation Hacking

  • 1.
    INNOVATION HACKING From aTechnology Startup’s Perspective 26th November 2013
  • 2.
    ABOUT  THE  SPEAKER   Chi Tran @buzzoids CEO |1CloudStar | AWS Consulting Partner •  •  •  Passionate about all things Digital and Innovative Believes in the complete eco-system from Startups to Enterprises Former Vice President and Regional Chief Technology Officer OgilvyOne APAC, IBM, CSC, E-Technology Manager at Hutchison 3G.
  • 3.
    BACKGROUND   Almost SixYears ago At OgilvyOne We had an Idea
  • 4.
    BACKGROUND   Online Storage Youcan send files You can share files You have an exclusive invite for friends to join You can store your mobile files
  • 5.
    We tried tosell it into clients for 2 years… @US$X Million
  • 6.
    We tried tosell it into clients for 2 years… @US$X Million What is DropBox’s valuation? @US$8 Billion
  • 7.
    BACKGROUND   What canBrands and Agencies learn from Tech Startups?
  • 8.
  • 9.
    INTRODUCTION   INNOVATION HACKING " Themarketing technique that combines:" " 1. Growth Hacking" 2. Lean Startup" 3. Accelerator models " " to sell products, gain exposure and be Innovative Local Incubation, Brand Innovation, Global Acceleration
  • 10.
    INTRODUCTION   Before wecan understand Innovation Hacking, we must start from the beginning and understand a few things first.
  • 11.
    GROWTH  HACKING               Growth Hacking “Is a marketing technique developed by technology startups which uses Creativity, Analytical Thinking and Social Metrics” Wikipedia
  • 15.
    GROWTH  HACKING               Important parts of “growth hacking” is that you see opportunities from API documents and integration hooks… understanding them from a marketing perspective, from a manipulation and growth perspective
  • 16.
    GROWTH  HACKING               Gartner 2013 CMO prediction: 50% of new marketing hires will have a Technical background
  • 17.
    SUCCESS  STORY             Airbnb crawled Craigslist to enlist them onto Airbnb in addition to integrated listings through URL hacking and screen scraping
  • 18.
    LEAN  STARTUP             Startup Bible – The Lean Startup “The Lean Startup method teaches you how to drive a startup-how to steer, when to turn, and when to persevere-and grow a business with maximum acceleration.” Eric Ries
  • 19.
    LEAN  STARTUP             Minimum Viable Product Customer feedback over intuition Iterative approach vs large waterfall Understand when to Pivot or Perish Experimentation over elaborate planning
  • 20.
    SUCCESS  STORY             Dropbox utilized these 2 approaches to great effect Created an Interactive Video First Beta registration validated customer demand (25x in one day) In 15 months, went from 100,000 registered users to over 4,000,000 To start there was no advertising; another consideration was scaling was hard Eventually hired SEO/SEM – Cost per Acquistion $233-$388 ($99 product) Switched to a WOM strategy – Viral Referral program increased 2way loyalty by 60%. 35% of all sign ups was through WOM
  • 21.
    SUCCESS  STORY             Who has heard of the Orchestra, a company behind a “to-do” app? Who has heard of Mailbox the company behind the mobile first email experience for gmail? Now acquired by Dropbox
  • 22.
    ACCELERATOR  MODEL           The last piece of the puzzle Accelerators
  • 23.
    ACCELERATOR  MODEL           h7p://www.youtube.com/watch?hl=en-­‐GB&gl=SG&v=6ERQ7ZtseWo    
  • 24.
    ACCELERATOR  MODEL          
  • 25.
    PuSng  it  all  together   What are the various examples of Innovation Hacking?
  • 26.
    SUCCESS  STORY             Innovation Hacking Example: Innovation Day “Atlassian had inspired the bank to Innovate more” Suncorp CIO, Jeff Smith keynoteat AWS Reinvent “Ship-it-day” held quarterly Bonfire (Jira Capture) app generating more than $1m annually created on one of the days Nintendo reached out for help on Innovation
  • 27.
    SUCCESS  STORY             Innovation Hacking Example: AWS Kinesis – real-time data analytics https://www.gosquared.com/blog/kinesis-demo-aws-reinvent-2013
  • 28.
    SUCCESS  STORY             Innovation Hacking Example: PepsiCo10 “Exploring the future of Digital” Complete eco-system from Startups to Enterprise, PR, Social, Publishing Utilizing Growth Hacking, Entrepreneurs & Accelerators models to bring Innovation Instead of spending $Xm on a TV ad campaign to be “Innovative” – BE INNOVATIVE
  • 29.
  • 30.
    WHAT  ARE  YOU  GOING  TO  DO?             Innovation Hacking is already here Cloud is a key enabler for Innovation and agility The Innovative corporations are are already leveraging the techniques and those who aren’t are looking for people to take them on that journey
  • 31.
    InnovaXon  Hacking           Innovation Hacking Local Incubation Brand Innovation Global Acceleration
  • 32.
    GET  IN  TOUCH             Thank You Email: Chi@1CloudStar.com Twitter: @Buzzoids