Growing Coaches in Your Org
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The document discusses growing internal coaches in an organization. It defines coaching as helping people make the best use of their own resources through structured conversations. Coaching is shown to increase productivity and effectiveness. Growing internal coaches has advantages like knowledge of the organization but also challenges like maintaining objectivity. The document provides suggestions for finding, training, and supporting internal coaches, noting that coaching supported by training leads to 88% productivity increases compared to 22% with just training. It encourages organizations to make coaching widespread and asks how attendees can personally support coaching.
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Growing Coaches in Your Org
- 1. GROWING COACHES Developing Coaching Capability in Your Organization Shawn Button + Sue Johnston
- 2. CUSTOMARY “WHO WE ARE AND WHY LISTEN TO US” SLIDE Shawn • Agile coach • Lots of experience with agile adoptions in big organizations • Software developer Sue • Professional coach • Train coaches (ICAgile accredited) • Communication specialist • Student, advanced coaching (RRU) Required cute animal image
- 3. The BIG IDEA Coaching = Good Let’s get more of it
- 4. OPTIONS DOING DONE What next? Find, train+ support Why grow our own? Why use coaching? What is coaching?
- 5. PLEASE HOLD YOUR QUESTIONS UNTIL YOU HAVE ONE
- 6. OPTIONS DOING DONE What next? Find, train+ support Why grow our own? Why use coaching? What is coaching?
- 7. WHAT IS COACHING? A coach helps people make the best use of their own resources. This (usually) happens through a structured conversation. Agile coaches have a specific role and skill set.
- 8. COACH = TEACH Teach: I show you what I know Coach: I show you what you know
- 9. WHAT DOES A COACH DO? And resists (like crazy) the temptation to tell people what to do!Ask Reflect Listen
- 10. MYTHS ABOUT COACHING IF YOU NEED A COACH, THERE MUST BE SOMETHING WRONG WITH YOU A COACH TELLS YOU WHAT TO DO IT’S “TOUCHY FEELY” STUFF Source: Sherpa Coach Study, 2015
- 11. OPTIONS DOING DONE What next? Find, train+ support Why grow our own? Why use coaching? What is coaching?
- 12. PEOPLE SAY COACHING MAKES THEM MORE EFFECTIVE Source: International Coach Federation – survey by PWC
- 13. ORGANIZATIONS SEE VALUE, TOO Source: Chartered Institute of Personnel + Development - UK
- 14. BUT WAIT – THERE’S MORE! 88% productivity increase when training is supported by coaching 22% increase with training alone Source: International Personnel Management AssociationSource: International Personnel Management Association
- 15. WHAT ABOUT AGILE COACHING? We’re in the dark Little data about the impact Confusion about what an agile coach is/does Why do organizations use agile coaches?
- 16. AGILE COACHING COMPETENCY FRAMEWORK Agile coaches have a specific skill set ©2013 𝐴𝑔𝑖𝑙𝑒 𝐶𝑜𝑎𝑐ℎ𝑖𝑛𝑔 𝐼𝑛𝑠𝑡𝑖𝑡𝑢𝑡𝑒
- 17. AGILE COACHING COMPETENCY FRAMEWORK Agile coaches have a specific skill set ©2013 𝐴𝑔𝑖𝑙𝑒 𝐶𝑜𝑎𝑐ℎ𝑖𝑛𝑔 𝐼𝑛𝑠𝑡𝑖𝑡𝑢𝑡𝑒
- 18. AGILE COACHING COMPETENCY FRAMEWORK Agile coaches have a specific skill set ©2013 𝐴𝑔𝑖𝑙𝑒 𝐶𝑜𝑎𝑐ℎ𝑖𝑛𝑔 𝐼𝑛𝑠𝑡𝑖𝑡𝑢𝑡𝑒
- 19. OPTIONS DOING DONE What next? Find, train+ support Why grow our own? Why use coaching? What is coaching?
- 20. WHAT ARE THE ADVANTAGES OF GROWING YOUR OWN INTERNAL COACHES? WHAT’S THE DOWNSIDE?
- 21. WHY WOULD WE GROW OUR OWN INTERNAL COACHES? • Know organization • Know its systems • Know people • Continuity • Consistency • Confidentiality • Administrative reasons • $$$$$$
- 22. Source: David Rock – www.davidrock.net
- 23. WHAT’S THE DOWNSIDE? • “Status” concerns • Objectivity • Role conflict • Confidentiality issues • They may leave
- 24. OPTIONS DOING DONE What next? Find, train+ support Why grow our own? Why use coaching? What is coaching?
- 25. HOW DOES INTERNAL COACHING GET STARTED? • Ad hoc coaching driven by individuals • Managed coaching driven by a champion or sponsor • Proactive coaching driven by a business need • Strategic coaching driven by organization’s talent strategy
- 26. HOW DID WE GET IT STARTED? • External agile coaches came in to train teams in agile frameworks or tech practices • Also began to coach (and train and mentor) the teams on “soft” skills • Managers/bosses/execs curious OPPORTUNITY!
- 27. WHAT TRAITS DO AGILE COACHES NEED?
- 28. HOW DO WE FIND INTERNAL COACHES?
- 29. HOW DO WE TRAIN INTERNAL COACHES?
- 30. REMEMBER THIS STATISTIC? 88% productivity increase when training is supported by coaching 22% increase with training alone Source: International Personnel Management Association
- 31. HOW DO WE SUPPORT INTERNAL COACHES? Clear roles Time to prep Time to train Ongoing professional development Find a champion
- 32. OPTIONS DOING DONE What next? Find, train+ support Why grow our own? Why use coaching? What is coaching?
- 33. What would your organization look like if everyone coached?
- 34. What are you doing so that coaching is sustained in your organization?
- 35. What is one step you will take – personally – to make coaching happen throughout your organization?
- 36. OPTIONS DOING DONE What next? Find, train+ support Why grow our own? Why use coaching? What is coaching?
- 37. Waterloo Region FIND US HERE! Shawn Button shawn@leanintuit.com @shawnbut Sue Johnston sue@leanintuit.com @itsunderstood
Editor's Notes
- We’ll take questions as we go.
- Failure modes Executive support How do you convince people this is a worthwhile enceavour What are risky – what are strategies for the risky things Five biggest risks – and blow out options Build the canvas at the table