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The Art of Coaching Employees - Part 2

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This is the second of two installments of coaching employees. This lesson teaches how to "OLGA", that is, how to Observe, Listen, Give feedback, and Ask questions.

Published in: Leadership & Management

The Art of Coaching Employees - Part 2

  1. 1. The Art of Coaching Employees
  2. 2. The 4 must-do’s for good coaching
  3. 3. This is Olga.
  4. 4. This is Olga. She’s an obscure Russian Duchess we found on Wikipedia.
  5. 5. This is Olga. She’s an obscure Russian Duchess we found on Wikipedia. But what’s important is that her name is Olga. And we needed an Olga to help you memorize the 4 must-do’s for good coaching.
  6. 6. Must-do #1
  7. 7. L Observe G A
  8. 8. When Observing
  9. 9. When Observing Don’t be quick to judge
  10. 10. Test your theories When Observing Don’t be quick to judge
  11. 11. Test your theories Look at yourself When Observing Don’t be quick to judge
  12. 12. Test your theories When observing Don’t be quick to judge Look at yourself Are you the problem?
  13. 13. Must-do #2
  14. 14. Listen Observe G A
  15. 15. When Listening
  16. 16. When Listening Stop talking
  17. 17. Mind your nonverbals When Listening Stop talking
  18. 18. Mind your nonverbals Listen to understand When Listening Stop talking
  19. 19. Mind your nonverbals Listen to understand When Listening Stop talking Not to Respond
  20. 20. Must-do #3
  21. 21. Listen Observe Give Feedback A …
  22. 22. When Giving Feedback
  23. 23. When Giving Feedback Ask permission
  24. 24. Be timely When Giving Feedback Ask permission
  25. 25. Be timely Focus on behaviors When Giving Feedback Ask permission
  26. 26. Be timely Focus on behaviors When Giving Feedback Ask permission Not the Individual
  27. 27. Must-do #4
  28. 28. Listen Observe Give Feedback Ask Questions ?
  29. 29. When Asking Questions
  30. 30. When Asking Questions Ask one Q at a time
  31. 31. Don’t ask leading Q’s When Asking Questions Ask one Q at a time
  32. 32. Don’t ask leading Q’s Ask open-ended Q’s When Asking Questions Ask one Q at a time
  33. 33. Follow these 4 must-do’s and you’ll be coaching effectively in no time.
  34. 34. Thanks for Reading!
  35. 35. This is Slide Deck 2 of 2

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