2. ProjectManagementAreas
Project Management Area Presenter
Introduction Dáire
Initiation Dáire
Scope Stephen
Schedule Martina
Cost Emma
Quality Stephen
Human Resources Martina
Communications Emma
Risk Dáire
Procurement Floriana
Conclusions Floriana
Presenters
3. Introduction
• Fully comprehensive dining app
• Allows for take away pre-order, home delivery, and
restaurant booking
• Integrates into existing reservation software, or can act
as a standalone.
• Initially launching in Dublin, with a view to expanding
nationwide if Scope allows for this in the future.
• Supports different payment options, including credit card,
PayPal and cash for all dining options.
What is Banquet?
4. ProjectInitiation
Our Goals
• Specific: 10,000 users and 100
restaurants
• Measurable: Apps
downloaded/subscribers
• Actionable: Group covers of various
areas required (restaurants,
software, payments)
• Realistic: Market research on food
apps
• Time: End of H1 2017
Benefits:
• Quantifiable
o Cash flows
o Downloads
o Restaurant sign ups
• Non-quantifiable
o User sentiment
o Restaurant promotion of app
5. Aaaaaaaaaaa
Scope Management 1
ScopeManagement
Banquet Scope
• App Works on across multiple
platforms
• Easy payments with PayPal and
remember me feature on the App
• Easy Search by the following
1. Location.
2. A-Z guide.
3. User rating.
4. Booking Availability.
• Integrating into Restaurants
Booking software, e.g.
“OpenTable”.
• User Reviews per Restaurant.
• Setting up loyalty user discount.
Work Breakdown Structure
7. ScheduleManagement
Critical Path Management
Activity Management
Office - Hire UCD enterprise pod until we have office up and running
Software Development
A. Communication:
- Initially have daily stand-up meeting and weekly formal meeting
B. Software Release:
- 4 months for the development of the software (1 month contingency)
- Beta trial/soft release to friends, family and limited client base
- Fix software bugs (2 weeks)
Clients - Build client base while carrying out market research in parallel
8. ScheduleManagement
Project Schedule: Gantt Chart
Today
Month
Week 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Initiation
Charter
Scope Document
Planning
Office Space
UCD enterprise pod
App R&D
Design
Training
Beta test
Software release
Market Research & Advertising
Market Research
Advertising
Build Client Base
Sales
Jun-17Jan-17 Feb-17 Mar-17 Apr-17 May-17
9. CostManagement
Plan & Budget
• The Cost Management Plan for
Banquet includes establishing the
estimated budget and measuring
actual spending against the
planned budget.
• Actual costs and variances from
the budgeted cost will be
monitored (S-Curve) and reported
regularly to the Steering committee
and project sponsors.
• Steering committee approval will
be required for any cost change
over five per cent.
11. Aaaaaaaaaaa
Quality Management 1
QualityManagement
Quality
Quality Planning
• Ensure as much as possible all app code is written by
in house R&D.
• Integration with 3rd party such as PayPal need to be put
in place.
Quality Assurance
• Soft release to market using “Test Flight” to get
customer feedback and issues two months before
release.
• Schedule software updates.
Quality Control
• Customer feedback on the App Store & Google Play
Store.
13. HumanResourceManagement
Roles & Responsibilities: RACI grid
Responsible R Accountable A Consulted C Informed I
Project
Charter
Scope
Document
Project
Schedule
Budget
Control
Code
Development
App
Testing
App
Training
Marketing Sales
Customer
Service
Aquire
Office Space
Human
Resources
Accounts
IT
Maintenance
Contracts,
Patents, etc.
R R R R I C I A C I C C C I C
A A A A A A
I C I I I I R R R I I
A A
I I I C C C C R I C I I
A
I I I C C C R C I C I I
A
C C C I R R R I I C I C C C
A A A
I I I I I R
A
I R C I
R
C C I I I I I I I
Project
Manager
Office
Manager
Designer
Sponsor
(CEO)
IT
Technician
Marketing
Agency
Sales
Manager
Customer
Service
Manager
Lawyer
14. HumanResourceManagement
Anticipated Problems
Integrative Negotiations
Skills Matrix
primary skill
secondary skill
interest
Tasks/Participant
Office
Manager
Customer
Service
Manager
R&D
Member
IT
Technician
Accounts
App Design
Customer Services
Sales
Problem Solution
- Customer (well known brand) will not sign up
unless assured e.g. 200 orders a month
- Offered a joint marketing campaign
- Promote our app by piggy backing their brand
15. CommunicationsManagement
Plan & Reporting
Ensuring timely and appropriate generation, collection, dissemination, and storage of project information.
• All project documents will be stored in Google Drive – accessible by all
stakeholders: https://www.dropbox.com/projectmanagement/Banquet%Docs (Including
current and archived historical versions)
• Project Tracking:
• Critical project milestones, will be tracked on the Gantt chart Martina previously outlined,
and sent on a weekly basis.
• Status updates will be given via a RAG report which will be sent on a weekly basis.
17. RiskManagement
Assessment Matrix
Impact
Significant Bugs in app
affecting usability
Not finishing in
time for launch
Running out of money,
unable to complete app
Moderate
Sugar tax
Low
Low Moderate High
Probability
Types of risk
identified:
• Financial risk
• Technical risk
• Implementation risk
18. RiskManagement
Risk Responses and Contingencies
Risk Response Contingency
Bugs in app Minimise through beta testing
Swift corrections of issues and
open and honest dialogue
with customers
Not finishing in time
for launch
Minimise via setting deadline for one
month before launch date
Completion of app during
extra time, death march until
completed
Running out of money
Avoidance by closely monitor S curve
variation and correcting where needed.
Usage of contingency budget
Sugar tax
Do nothing as this would be government
mandated
Work with restaurants to
assess impact and offer
support where possible
19. ProcurementManagement
Procurement Plan
PROCUREMENT
MANAGEMENT PLAN
WBS
Identification of two
activities to outsource
The reasons for
outsourcing are:
- Technical or management
ability;
- Reduce inventory costs
PROJECT SCOPE
STATEMENT
Definition of:
- Technical requirements;
- List of deliverables
attempted
INFLUENCERS
Environmental Factors:
• Past marketing agencies
performance and
reputation;
•Typical contractual terms
and conditions for the legal
services;
• Marketplace conditions.
21. Conclusions
Conclusions
We believe that this project will be successful because:
•The goals are achievable;
• The timeframes are reasonable;
• The budget and the contingencies estimated allow us
to proceed within the planned schedule and without
incurring any scope creep
TIME
SCOPE
COST
Editor's Notes
As you can see here, the planned budget for the Project clearly sets out all Direct & Indirect costs that will be incurred. Direct costs include Staff Salaries, Contractors, Infrastructure & Promotional costs.
Printing, Utilities and Legal fees make up our indirect costs as well as a contingency of €18,150 which is 10% of our Direct costs.
The total cost of the Project, including the contingency is €209,700.
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Any variances between budgeted vs. actual costs will be clearly charted on an S-Curve graph which will be regularly sent to the Steering Committee / Project Sponsors ***CLICK*** and their approval will be sought for any cost change over five per cent of the budgeted figure.
We will take a number of steps to ensure the budgeted costs do not vary from the final actual costs.
We have thoroughly researched similar projects, both in Ireland, as well as Internationally, to ensure that we set out realistic Scope criteria to try to avoid needing to hire additional resources to get the Project over the line on time.
A MoSCoW analysis will be performed to prioritise our requirements and determine what are our Must, Should, Could and Would haves are.
If there are unforeseen market events, such as a new competitor launching on the market or an existing market player coming after our USP, we have built in a contingency to the budget which can be used for outsourcing or overtime payments if necessary to launch ahead of schedule if needs be.
We have approached a Marketing firm that we feel would be best placed to work on this Banquet project and we have gotten them to supply a detailed breakdown of their costs for this Tender Process. This will mean that they are not blind-siding us with additional costs at a later date and they will be more accountable overall.
The way we set up the communications process ensures timely and appropriate generation, collection, dissemination, and storage of project information.
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All stakeholders will be given (read-only) access to the Dropbox link where all Project Plan documents are stored so they can view the progress at any point if needs be.
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Overall Project Status will be tracked on a Gantt Chart and the sub-task status will be maintained on a RAG report – both will be sent on a weekly basis.
This is our full reporting frequency matrix which sets out what information is disseminated when and to whom.
