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The Methods of Communication are: Listening, Writing, Talking, Reading, and Non-Verbal.
Listening - speaking by using words and terminology that others can comprehend
Talking - the ability to read and comprehend the written word
Writing - tone and inflection of oneās voice facial expression, posture and eye contact
Non-Verbal - using the written word in a manner that others can understand the intended message
Reading - the ability to hear and understand what the speaker is saying
Review the five methods of communication you would use in the given scenarios:
Scenario 1: An irate customer comes to your store and is very upset with a defect in a product he ordered. Which method of communication would be the most effective to use with this customer? (Listening)
Scenario 2: A customer is in your store looking for a new computer. You quickly surmise that the customerās first language is not English and in addition he appears to not have a clear understanding of the type or brand of computer he is looking for. Which method of communication would be the most effective to use with this customer? (Talking)
Scenario 3: On your storeās Facebook page, a customer comments on your storeās appearance and how disrespectful the salesperson was during a recent visit. Which method of communication would be the most effective to use with this customer? (Writing)
Scenario 4: A customer comes into your store looking for a new phone. He appears overly confident about his knowledge level. When you approach him, he looks at you in a condescending manner. Which method of communication is being displayed by this customer? (Non-verbal)
Scenario 5: You need to take two online courses available from your employer about Customer Service. You need to receive an āAā in both courses. You must write five components that you will use for the Final Course Project. Which method of communication will you use to complete your assignments?
Competency
Discuss the importance of communication in Customer Service.
Instructions
In order to provide excellent service to customers, a business must have employees who are able to effectively communicate with those customers. Looking at the five methods of communication (Listening, Talking, Writing, Non-Verbal, and Reading), write a paper that includes 2-3 paragraphs for each method of communication. Please include an explanation on why communication is important in the introduction. Also, please include a conclusion that summarizes your paper.
NOW, THIS IS THE RUBRIC QUESTIONS
1. Included paragraph(s) for each of the methods of communication with clear examples.
2. Did include an explanation for the importance of clear communication using examples and research for support.
3. Did include an introduction and conclusion, including examples and/or research for support.
PLEASE INCLUDE REFERENCES AND CITETATIONS
The Ones Who Walk Away From Omelas
by Ursula K LeGuin, 1974
1
The Ones Who Walk Away From Omelas
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The Methods of Communication are Listening, Writing, Talking, Rea.docx
The Methods of Communication are: Listening, Writing, Talking, Reading, and Non-Verbal.
Listening - speaking by using words and terminology that others can comprehend
Talking - the ability to read and comprehend the written word
Writing - tone and inflection of oneās voice facial expression, posture and eye contact
Non-Verbal - using the written word in a manner that others can understand the intended message
Reading - the ability to hear and understand what the speaker is saying
Review the five methods of communication you would use in the given scenarios:
Scenario 1: An irate customer comes to your store and is very upset with a defect in a product he ordered. Which method of communication would be the most effective to use with this customer? (Listening)
Scenario 2: A customer is in your store looking for a new computer. You quickly surmise that the customerās first language is not English and in addition he appears to not have a clear understanding of the type or brand of computer he is looking for. Which method of communication would be the most effective to use with this customer? (Talking)
Scenario 3: On your storeās Facebook page, a customer comments on your storeās appearance and how disrespectful the salesperson was during a recent visit. Which method of communication would be the most effective to use with this customer? (Writing)
Scenario 4: A customer comes into your store looking for a new phone. He appears overly confident about his knowledge level. When you approach him, he looks at you in a condescending manner. Which method of communication is being displayed by this customer? (Non-verbal)
Scenario 5: You need to take two online courses available from your employer about Customer Service. You need to receive an āAā in both courses. You must write five components that you will use for the Final Course Project. Which method of communication will you use to complete your assignments?
Competency
Discuss the importance of communication in Customer Service.
Instructions
In order to provide excellent service to customers, a business must have employees who are able to effectively communicate with those customers. Looking at the five methods of communication (Listening, Talking, Writing, Non-Verbal, and Reading), write a paper that includes 2-3 paragraphs for each method of communication. Please include an explanation on why communication is important in the introduction. Also, please include a conclusion that summarizes your paper.
NOW, THIS IS THE RUBRIC QUESTIONS
1. Included paragraph(s) for each of the methods of communication with clear examples.
2. Did include an explanation for the importance of clear communication using examples and research for support.
3. Did include an introduction and conclusion, including examples and/or research for support.
PLEASE INCLUDE REFERENCES AND CITETATIONS
The Ones Who Walk Away From Omelas
by Ursula K LeGuin, 1974
1
The Ones Who Walk Away From Omelas
With a clamor of bells that s.
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The Methods of Communication are Listening, Writing, Talking, Rea.docx
The Methods of Communication are: Listening, Writing, Talking, Reading, and Non-Verbal.
Listening - speaking by using words and terminology that others can comprehend
Talking - the ability to read and comprehend the written word
Writing - tone and inflection of oneās voice facial expression, posture and eye contact
Non-Verbal - using the written word in a manner that others can understand the intended message
Reading - the ability to hear and understand what the speaker is saying
Review the five methods of communication you would use in the given scenarios:
Scenario 1: An irate customer comes to your store and is very upset with a defect in a product he ordered. Which method of communication would be the most effective to use with this customer? (Listening)
Scenario 2: A customer is in your store looking for a new computer. You quickly surmise that the customerās first language is not English and in addition he appears to not have a clear understanding of the type or brand of computer he is looking for. Which method of communication would be the most effective to use with this customer? (Talking)
Scenario 3: On your storeās Facebook page, a customer comments on your storeās appearance and how disrespectful the salesperson was during a recent visit. Which method of communication would be the most effective to use with this customer? (Writing)
Scenario 4: A customer comes into your store looking for a new phone. He appears overly confident about his knowledge level. When you approach him, he looks at you in a condescending manner. Which method of communication is being displayed by this customer? (Non-verbal)
Scenario 5: You need to take two online courses available from your employer about Customer Service. You need to receive an āAā in both courses. You must write five components that you will use for the Final Course Project. Which method of communication will you use to complete your assignments?
Competency
Discuss the importance of communication in Customer Service.
Instructions
In order to provide excellent service to customers, a business must have employees who are able to effectively communicate with those customers. Looking at the five methods of communication (Listening, Talking, Writing, Non-Verbal, and Reading), write a paper that includes 2-3 paragraphs for each method of communication. Please include an explanation on why communication is important in the introduction. Also, please include a conclusion that summarizes your paper.
NOW, THIS IS THE RUBRIC QUESTIONS
1. Included paragraph(s) for each of the methods of communication with clear examples.
2. Did include an explanation for the importance of clear communication using examples and research for support.
3. Did include an introduction and conclusion, including examples and/or research for support.
PLEASE INCLUDE REFERENCES AND CITETATIONS
The Ones Who Walk Away From Omelas
by Ursula K LeGuin, 1974
1
The Ones Who Walk Away From Omelas
With a clamor of bells that s.
The Methods of Communication are Listening, Writing, Talking, Rea.docx
The Methods of Communication are: Listening, Writing, Talking, Reading, and Non-Verbal.
Listening - speaking by using words and terminology that others can comprehend
Talking - the ability to read and comprehend the written word
Writing - tone and inflection of oneās voice facial expression, posture and eye contact
Non-Verbal - using the written word in a manner that others can understand the intended message
Reading - the ability to hear and understand what the speaker is saying
Review the five methods of communication you would use in the given scenarios:
Scenario 1: An irate customer comes to your store and is very upset with a defect in a product he ordered. Which method of communication would be the most effective to use with this customer? (Listening)
Scenario 2: A customer is in your store looking for a new computer. You quickly surmise that the customerās first language is not English and in addition he appears to not have a clear understanding of the type or brand of computer he is looking for. Which method of communication would be the most effective to use with this customer? (Talking)
Scenario 3: On your storeās Facebook page, a customer comments on your storeās appearance and how disrespectful the salesperson was during a recent visit. Which method of communication would be the most effective to use with this customer? (Writing)
Scenario 4: A customer comes into your store looking for a new phone. He appears overly confident about his knowledge level. When you approach him, he looks at you in a condescending manner. Which method of communication is being displayed by this customer? (Non-verbal)
Scenario 5: You need to take two online courses available from your employer about Customer Service. You need to receive an āAā in both courses. You must write five components that you will use for the Final Course Project. Which method of communication will you use to complete your assignments?
Competency
Discuss the importance of communication in Customer Service.
Instructions
In order to provide excellent service to customers, a business must have employees who are able to effectively communicate with those customers. Looking at the five methods of communication (Listening, Talking, Writing, Non-Verbal, and Reading), write a paper that includes 2-3 paragraphs for each method of communication. Please include an explanation on why communication is important in the introduction. Also, please include a conclusion that summarizes your paper.
NOW, THIS IS THE RUBRIC QUESTIONS
1. Included paragraph(s) for each of the methods of communication with clear examples.
2. Did include an explanation for the importance of clear communication using examples and research for support.
3. Did include an introduction and conclusion, including examples and/or research for support.
PLEASE INCLUDE REFERENCES AND CITETATIONS
The Ones Who Walk Away From Omelas
by Ursula K LeGuin, 1974
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The Ones Who Walk Away From Omelas
With a clamor of bells that s.
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š Curious on our agenda? Wait no more!
10:00 Welcome note - UiPath Community in Dubai
Lovely Sinha, UiPath Community Chapter Leader, UiPath MVPx3, Hyper-automation Consultant, First Abu Dhabi Bank
10:20 A UiPath cross-region MEA overview
Ashraf El Zarka, VP and Managing Director MEA, UiPath
10:35: Customer Success Journey
Deepthi Deepak, Head of Intelligent Automation CoE, First Abu Dhabi Bank
11:15 The UiPath approach to GenAI with our three principles: improve accuracy, supercharge productivity, and automate more
Boris Krumrey, Global VP, Automation Innovation, UiPath
12:15 To discover how Marc Ellis leverages tech-driven solutions in recruitment and managed services.
Brendan Lingam, Director of Sales and Business Development, Marc Ellis
Essentials of Automations: The Art of Triggers and Actions in FME
In this second installment of our Essentials of Automations webinar series, weāll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
Weāll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether youāre tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Letās turn complexity into clarity and make your workspaces work wonders!
DevOps and Testing slides at DASA Connect
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Removing Uninteresting Bytes in Software Fuzzing
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
Generative AI Deep Dive: Advancing from Proof of Concept to Production
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
Accelerate your Kubernetes clusters with Varnish Caching
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
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