The document discusses an eagle recalling its childhood attempts at flight and its mother teaching it that an eagle's power comes from the unseen wind that lifts it, not its wings, and from its vision and spirit, not its eyes or speed. The eagle's mother reveals this lesson to help the eagle realize it is ready to soar on its own.

1. “Those who wait on the Lord shall renew their strength: they shall mount up with wings like Eagles, they shall run and not be weary,
they shall walk and not faint.” Is 40:31
An Eagles‟ View The eagle stood proudly on the edge of his
nest. As he gazed at the mountains and valleys
before him, the eagle's thoughts returned to his
of What childhood. He could remember clearly his first
attempts at flight. Time and time again he had
fallen out of control towards the rocks below.
Time and time again his ever vigilant mother
We do … was there to save him.
The eagle recalled asking her, “What's wrong?
Am I not as powerful as you have led me to
believe?” His mother‟s answer would provide
for him one of the most extraordinary moments
of his life. Sensing that he was at last ready,
she had revealed the eagle‟s secret…
“All eagles were born to Soar. It is why we were
created. Our power, however comes not from
what we can see, it is in the unseen. It is the
wind, not our wings, that lifts us to the high
places. It is our vision, not our eyes, that make
us rulers of the skies. But, above all these, it is
our spirit, not our speed, that leads us to be
strong and free.”
David McNally
The Eagle‟s Secret
Enter
Solutions to help people grow and businesses Soar!

2. The group focuses in 3 core competencies
People Performance Profit
In functional areas of:
Sales & Marketing, HR & Organizational Development
Covering:
Hiring &Recruitment
Training & Development
Management Consultancy

3. Helping People Grow
&
Enabling businesses Soar
is our objective
As professionals, we are committed to help you create powerful and enduring results by
delivering comprehensive individual & organization effectiveness solutions based on
proven, result-producing methodologies that are anchored to your organization's objectives, by
ensuring maximum value. Our core competency is the ability to educate & inspire people to
perform, thus enabling people Grow and helping your business Soar in today‟s changing world!
“Your success is important to You, Your Organization, to the people who depend on You, & Us”

4. Our Group
As professionals, we are committed to help you create powerful and enduring results by
delivering comprehensive individual & organization effectiveness solutions based on proven,
result-producing methodologies that are anchored to your organization's objectives, by ensuring
maximum value. Our core competency is the ability to educate & inspire people to perform, thus
enabling people Grow and helping your business Soar in today‟s changing world!
“Your success is important to You, Your Organization, to the people who depend on You, & Us”

5. As professionals, we are committed to help you create powerful and enduring results by
delivering comprehensive individual & organization effectiveness solutions based on proven,
result-producing methodologies that are anchored to your organization's objectives, by ensuring
maximum value. Our core competency is the ability to educate & inspire people to perform, thus
enabling people Grow and helping your business Soar in today‟s changing world!
“Your success is important to You, Your Organization, to the people who depend on You, & Us”

6. As professionals, we are committed to help you create powerful and enduring results by
delivering comprehensive individual & organization effectiveness solutions based on proven,
result-producing methodologies that are anchored to your organization's objectives, by ensuring
maximum value. Our core competency is the ability to educate & inspire people to perform, thus
enabling people Grow and helping your business Soar in today‟s changing world!
“Your success is important to You, Your Organization, to the people who depend on You, & Us”

7. As professionals, we are committed to help you create powerful and enduring results by
delivering comprehensive individual & organization effectiveness solutions based on proven,
result-producing methodologies that are anchored to your organization's objectives, by ensuring
maximum value. Our core competency is the ability to educate & inspire people to perform, thus
enabling people Grow and helping your business Soar in today‟s changing world!
“Your success is important to You, Your Organization, to the people who depend on You, & Us”

8. As professionals, we are committed to help you create powerful and enduring results by
delivering comprehensive individual & organization effectiveness solutions based on proven,
result-producing methodologies that are anchored to your organization's objectives, by ensuring
maximum value. Our core competency is the ability to educate & inspire people to perform, thus
enabling people Grow and helping your business Soar in today‟s changing world!
“Your success is important to You, Your Organization, to the people who depend on You, & Us”

9. As professionals, we are committed to help you create powerful and enduring results by
delivering comprehensive individual & organization effectiveness solutions based on proven,
result-producing methodologies that are anchored to your organization's objectives, by ensuring
maximum value. Our core competency is the ability to educate & inspire people to perform, thus
enabling people Grow and helping your business Soar in today‟s changing world!
“Your success is important to You, Your Organization, to the people who depend on You, & Us”

10. As professionals, we are committed to help you create powerful and enduring results by
delivering comprehensive individual & organization effectiveness solutions based on proven,
result-producing methodologies that are anchored to your organization's objectives, by ensuring
maximum value. Our core competency is the ability to educate & inspire people to perform, thus
enabling people Grow and helping your business Soar in today‟s changing world!
“Your success is important to You, Your Organization, to the people who depend on You, & Us”

11. As professionals, we are committed to help you create powerful and enduring results by
delivering comprehensive individual & organization effectiveness solutions based on proven,
result-producing methodologies that are anchored to your organization's objectives, by ensuring
maximum value. Our core competency is the ability to educate & inspire people to perform, thus
enabling people Grow and helping your business Soar in today‟s changing world!
“Your success is important to You, Your Organization, to the people who depend on You, & Us”

12. As professionals, we are committed to help you create powerful and enduring results by
delivering comprehensive individual & organization effectiveness solutions based on proven,
result-producing methodologies that are anchored to your organization's objectives, by ensuring
maximum value. Our core competency is the ability to educate & inspire people to perform, thus
enabling people Grow and helping your business Soar in today‟s changing world!
“Your success is important to You, Your Organization, to the people who depend on You, & Us”

13. As professionals, we are committed to help you create powerful and enduring results by
delivering comprehensive individual & organization effectiveness solutions based on proven,
result-producing methodologies that are anchored to your organization's objectives, by ensuring
maximum value. Our core competency is the ability to educate & inspire people to perform, thus
enabling people Grow and helping your business Soar in today‟s changing world!
“Your success is important to You, Your Organization, to the people who depend on You, & Us”

14. As professionals, we are committed to help you create powerful and enduring results by
delivering comprehensive individual & organization effectiveness solutions based on proven,
result-producing methodologies that are anchored to your organization's objectives, by ensuring
maximum value. Our core competency is the ability to educate & inspire people to perform, thus
enabling people Grow and helping your business Soar in today‟s changing world!
“Your success is important to You, Your Organization, to the people who depend on You, & Us”

15. Intro Home Our USP! Contact Exit

16. Gerard Assey, is a graduate in Economics, a PGD
in Management (HRD), a Distinction holder in
Advertising at the LCCI, London – UK; holds
several International Diplomas in Sales, Training
& Teaching, and is a „Fellow‟ of the prestigious
„Institute of Sales & Marketing Management‟-UK,
a Certified NLP Practitioner, a „Certified Trainer‟,
an „Accredited Management Teacher‟, and a
„Certified Management Consultant‟- (the International
credentials of a professional management consultant, awarded
in accordance with global standards of the ICMCI);
Gerard is also a Member of the „Institute of
Management Consultants‟ with several years
experience in varied industries, both in India &
Abroad.
He holds an „Etiquette Consultant‟ Certification
from the USA and was a recipient of a scholarship
for extensive training in Japan on „Corporate
Management for India‟.
Founder
Intro Home Our USP! Contact Exit

17. Gerard Assey is Chief Executive of the group:
Citius, Altius, Fortius Unlimited- an organization
focusing on 3 Core Competencies: People.
Performance. Profit, in functional areas of Sales &
Marketing, HR & Organizational Development,
covering Recruitment, Training & Consultancy!
Besides public programs conducted regularly,
both in India & Abroad, he has some of the top
names as clients whom he services for their in-
house needs including reputed names like „Airtel‟-
Bharti Cellular Ltd, ITC Ltd, Confederation of
Indian Industries (CII), MRF, Murugappa Group,
ACC Cements Ltd, Dubai Institute of Business
Management, ETA-Ascon UAE, Tata TeleServices
Ltd, DHL Express, BSNL, Getit Infomediary Ltd,
Viveks‟ Group, Indian Terrain (A Celebrity
Fashions Group), Sify, LKP Forex, TANSTIA-FNF
Service Centre and the Amalgamations Group,
together with Institutions such as the Stella Maris
College & The Madras Christian College to name
some.
He is also an External Examiner to the Loyola
College.
Founder
Intro Home Our USP! Contact Exit

18. His program & website: www.CollectionSkills.Com
is the only one in this part of the world to be
featured in the ‘Collections & Credit Risk
Magazine’-USA, under ‘Who’s Who in Training’!
Gerard is author of 2 books: „BITE-SIZED BITS
ON COMMON SENSE MANAGEMENT‟‟ and
„HEART to HEART on Life‟s Principles‟ with his
upcoming book „COLLECT THE MONEY YOU
ARE OWED!‟ to be released shortly, besides
regularly contributing to business & trade journals,
including international ones such as the „Creative
Training Techniques‟ and the „Sales News‟ of the
U.S.A.
He is also a member of several prestigious bodies
& trade associations, having participated in many
Conferences & Workshops in India & abroad.
Founder
Intro Home Our USP! Contact Exit

19. Prior to his last assignment, Gerard had
a 3-year stint in the Middle East as a
Consultant with a leading British
Consultancy Firm.
More details on what his organization
does can be seen on his websites:
www.Sales-Training.in,
www.EtiquetteWorks.in
www.CollectionSkills.com
www.RetailSalesTraining.in
www.SalesTrainingIndia.com
www.ManualPreparation.com
www.FirstContactAcademy.com
www.Skills2Win-Just4Teens.com
www.SalesAndMarketingRecruiter.com
Founder
Intro Home Our USP! Contact Exit

20. We are committed to fulfill our
PURPOSE with PASSION by providing:
High Quality Hiring
&
Practical Training & Development Solutions
in 3 Core Competencies:
People  Performance  Profit
There by helping people GROW,
Mission And enabling their businesses SOAR!
Intro Home Our USP! Contact Exit

21. The Tele
conSELLtant ConSELLtancy
Solutions
Collection Sales &
Skills Marketing
Recruiter
First Contact Skills To Win
Academy
Eagle Direction
Secrets Consultancy
Etiquette
Works! The
Intro Home Our USP! Contact Exit Group

22. „The conSELLtant„ was founded as a fresh alternative to
traditional Sales Training, in response to an overwhelming
market need for highly focused sales training, designed to target
and impact the key performance measures most important to
your company, and to empower your sales team & management
with specific skills they need to meet or exceed their goals &
objectives.
Our Sales Programs therefore ensure that participants receive
the specific content they need to affect lasting changes in
As Theodore attitude and Sales behavior, and that they derive maximum
Leavitt-Prof of Marketing at Harvard
University states in his book „The Marketing business value from their investment of both time & money.
Imagination‟- “The purpose of business is to create
& keep a customer”.
Sales Training – Field
David McNally, Author of the best seller „Even -Retail in Detail
Eagles needs a Push‟ adds: “Profit is not the
purpose of a business. Profit is a dynamic incentive -Telephone (Basics Skills &Advance)
and motivator for being in business-for it to grow
and remain healthy-profits are obviously
-Media Sales Training
essential…….or in other words well-served -Financial Advisors Sales Training
and satisfied customers build profitable,
lasting businesses”. -Insurance Selling
-Tele-marketing
Coaching Skills for Sales Managers
Managerial Skills for Frontline Sales Managers
Customer Service
-Complaints
-Front Office / Reception Skills
-Tele-Answering Skills
Visit us on:
www.Sales-Training.in
Intro Home Our USP! Contact Exit www.RetailSalesTraining.in
www.SalesTrainingIndia.com

23. Intro Home Our USP! Contact Exit

24. Specialists in Professional training skills for
Collection/Prevention of Bad Debt
Public / in-house
Training of Freshers for a Career in
Collection.
Need Collectors?
ACT will help hire/ train for you!!
Visit us on:
Intro Home Our USP! Contact Exit www.CollectionSkills.com

25. The School for Front Office / Reception Skills
…..because UR the First Contact!
„Empowering Secretaries-The Effective Secretary!‟
As the saying goes…‟Behind every successful Manager is an
efficient Secretary!‟
Visit us on:
Intro Home Our USP! Contact Exit www.FirstContactAcademy.com

26. Business Manuals for Busy Managers!
– Only at www.ManualPreparation.com
Unwritten or unclear policies can lead to miscommunication, inconsistent treatment of
employees and morale problems within the organization… And a lot of unhappy
customers externally!
Well-developed policy manuals on the other hand will ensure greater consistency within
the management team; is an efficient method of training supervisors on policies and
procedures, and will become an easy reference manual for your supervisors. And for
your customers- it will provide a clear set of guidelines on the use of your products!
www.ManualPreparation.com specializes in taking care of the „Time &
Manpower‟ consuming parts that most organizations have a problem with,
particularly in the preparation of lengthy manuals, covering not just for Internal
use like: Personnel & HR, Induction, Job Description, Training, Sales Policy,
Customer Service, Credit Control Policy, Quality Manuals etc…to name a
few!... But also for your Customers & External users covering: User friendly-
Guides, Instruction & Maintenance Procedure Manuals
Visit us on:
Intro Home Our USP! Contact Exit www.ManualPreparation.com

27. Time Management
Goal Setting
Team Work & Team Building
Motivation
Leadership
Winning in Life
Failing Gracefully
Business Etiquette / Professional Manners
Energizers / Games
Intro Home Our USP! Contact Exit

28. Specializing in lead generation for high tech firms,
manufacturer, distributors, sales and service
organizations, and software published and dealers
Lead Generation
Database Building/ Cleaning
Appointment Setting
Surveys/Market Research
Test Marketing
Tele-Selling
Intro Home Our USP! Contact Exit

29. As our name says …is dedicated to providing
recruitment of exceptional Sales & Marketing
personnel & Management for all industries.
By Sales Professionals-For Sales Professionals!
FOR EMPLOYERS
We find / hire / train Sales Professionals for you!
–Freshers / Experienced.
We conduct campus recruitments on your behalf!
North America's #1 provider of web
based assessments for testing
sales people
Visit us on:
Intro Home Our USP! Contact Exit www.SalesAndMarketingRecruiter.com

30. For Sales Related Activities:
DESIGNING:
Incentive Plans / Awards / Rewards / Recognition
Programs
Visual Sales Aids / Sales Tools
Profiling of Customers
ORGANISING:
Picnics / Get-together for Sales
Conferences / Launches, including logos / themes
Sales Contests / Quizzes
Games / Energizers
Intro Home Our USP! Contact Exit

31. Management Consultancy
Continuous improvement & frequent changes are essential if
a company is to maintain it‟s competitive position.
By taking an independent view of an organization and
concentrating on our 3 core competencies – People /
Performance / Profit, we can help raise it‟s standards and
improve operating effectiveness.
Intro Home Our USP! Contact Exit

32. Personnel & HRD Systems
Selection & Recruitment Systems
Assessment Services-
Profiling, Evaluation, Assessment, Aptitude Tests
HRD Systems & Procedures
Personnel & HR Manuals
Appraisal Systems
Job Description Manuals
Performance Management & Enhancement Systems
Management Trainee Schemes
Employee Perception Surveys
Employee Suggestion Schemes
Motivational Programs & Events
Intro Home Our USP! Contact Exit

33. Training & Management Development
Training Need Identification & Analysis
Development & Monitoring of Training
Training Content Preparation
Design & Execution of Training Programs
Training Evaluation & Assessment
Intro Home Our USP! Contact Exit

34. Corporate Strategy & Organizational Development
Sales & Marketing Strategizing
Customer Perception Surveys
Customer Profiling
Tele-Calling Services-Inbound/Outbound
Customer Service Tools & Programs
Development of Reports & Systems for Sales Monitoring
Sales Performance Measuring Tools
Design of Awards/Rewards/ Incentive Programs
Intro Home Our USP! Contact Exit

35. For a Polished Professional Image!
("…Because people make 90% of their lasting impressions in
the first 90 seconds!")
-Business & Social Etiquette Skills for Adults
-Business Dining Skills for Adults
-Etiquette & Personal Grooming for Teens/College Grads
-Dining Skills for Teens/College Grads
Public & In-house Programs to suit your needs
Visit us on:
Intro Home Our USP! Contact Exit www.EtiquetteWorks.in

36. A regular contributor to business & trade journals, including international ones such as the „Creative
Training Techniques‟ and the Sales News‟ of the U.S.A., Gerard is also an author of a book
published by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSE MANAGEMENT”,
besides his 2 upcoming books “COLLECT THE MONEY YOU ARE OWED!” and “Heart to Heart
on Life‟s Principles” to be released shortly.
Collect the Money You are Owed!
Writer
&
Intro Home Our USP! Contact Exit Author

37. A regular contributor to business & trade journals, including international ones such as the „Creative
Training Techniques‟ and the Sales News‟ of the U.S.A., Gerard is also an author of a book
published by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSE MANAGEMENT”,
besides his 2 upcoming books “COLLECT THE MONEY YOU ARE OWED!” and “Heart to Heart
on Life‟s Principles” to be released shortly.
Caring For Your Customer
Writer
&
Intro Home Our USP! Contact Exit Author

38. A regular contributor to business & trade journals, including international ones such as the „Creative
Training Techniques‟ and the Sales News‟ of the U.S.A., Gerard is also an author of a book
published by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSE
MANAGEMENT”, besides his 2 upcoming books “COLLECT THE MONEY YOU ARE OWED!”
and “Heart to Heart on Life‟s Principles” to be released shortly.
But he kept right on talking
Writer
&
Intro Home Our USP! Contact Exit Author

39. A regular contributor to business & trade journals, including international ones such as the „Creative
Training Techniques‟ and the Sales News‟ of the U.S.A., Gerard is also an author of a book
published by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSE MANAGEMENT”,
besides his 2 upcoming books “COLLECT THE MONEY YOU ARE OWED!” and “Heart to Heart
on Life‟s Principles” to be released shortly.
Goal For Setting Success
Writer
&
Intro Home Our USP! Contact Exit Author

40. A regular contributor to business & trade journals, including international ones such as the „Creative
Training Techniques‟ and the Sales News‟ of the U.S.A., Gerard is also an author of a book
published by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSE MANAGEMENT”,
besides his 2 upcoming books “COLLECT THE MONEY YOU ARE OWED!” and “Heart to Heart
on Life‟s Principles” to be released shortly.
Interviewing and Selecting Marketing Personnel
Writer
&
Intro Home Our USP! Contact Exit Author

41. A regular contributor to business & trade journals, including international ones such as the „Creative
Training Techniques‟ and the Sales News‟ of the U.S.A., Gerard is also an author of a book
published by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSE MANAGEMENT”,
besides his 2 upcoming books “COLLECT THE MONEY YOU ARE OWED!” and “Heart to Heart
on Life‟s Principles” to be released shortly.
Motivation
Writer
&
Intro Home Our USP! Contact Exit Author

42. A regular contributor to business & trade journals, including international ones such as the „Creative
Training Techniques‟ and the Sales News‟ of the U.S.A., Gerard is also an author of a book
published by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSE MANAGEMENT”,
besides his 2 upcoming books “COLLECT THE MONEY YOU ARE OWED!” and “Heart to Heart
on Life‟s Principles” to be released shortly.
But He kept Right On Talking
Writer
&
Intro Home Our USP! Contact Exit Author

43. A regular contributor to business & trade journals, including international ones such as the „Creative
Training Techniques‟ and the Sales News‟ of the U.S.A., Gerard is also an author of a book
published by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSE MANAGEMENT”,
besides his 2 upcoming books “COLLECT THE MONEY YOU ARE OWED!” and “Heart to Heart
on Life‟s Principles” to be released shortly.
Problem Solving
Writer
&
Intro Home Our USP! Contact Exit Author

44. A regular contributor to business & trade journals, including international ones such as the „Creative
Training Techniques‟ and the Sales News‟ of the U.S.A., Gerard is also an author of a book
published by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSE MANAGEMENT”,
besides his 2 upcoming books “COLLECT THE MONEY YOU ARE OWED!” and “Heart to Heart
on Life‟s Principles” to be released shortly.
Bite-Sized Bits on Common-sense Management
Writer
&
Intro Home Our USP! Contact Exit Author

45. A regular contributor to business & trade journals, including international ones such as the „Creative
Training Techniques‟ and the Sales News‟ of the U.S.A., Gerard is also an author of a book
published by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSE
MANAGEMENT”, and “Heart to Heart on Life‟s Principles” besides his upcoming book
“COLLECT THE MONEY YOU ARE OWED!” to be released shortly.
Heart to Heart On Life‟s Principles!
Writer
&
Intro Home Our USP! Contact Exit Author

46. OUR USP!
What makes us different?
•Small -Personal attention provided
•Focus -Only on Core Competencies (Being able to decline opportunities
outside the core areas)
•Value -Quality of service-Deliver more than our promise!
Value that will result in the desired change
•Professionalism -Understanding of needs-Respect for clients time
Ethical,Integrity, Confidentiality
•Continuous Learning &
Development -For Client & Self, with not just the Best Practices…but, the Next
Practices!!
All of the above leading to a lasting relationship with the client, resulting in:
Mutual Trust
Repeat Business
Referrals
Intro Home Our USP! Contact Exit

47. Testimonials Participants to our Public Programs have
been from organizations such as:
Tata Consultancy Services
ABN Amro Bank-UAE
HoneyWell-UAE
HDFC Bank
Taj Group of Hotels
Malayala Manorama Publications
First Leasing Co of India Ltd
Redington India Ltd
Ricoh India Ltd
Mahindra Holidays & Resorts India Ltd
Larsen & Toubro Limited
SDB CISCO (India) Limited
Grundfos Pumps (I) Pvt Ltd
Intro Home Our USP! Contact Exit

48. Testimonials Participants to our Public Programs have
been from organizations such as:
Venus Water Heaters
CavinKare Ltd
Vestas RRB India Ltd
MRF Ltd
Castrol (India) Ltd
TVS Electronics Ltd
Cognizant Technology Solutions India
Ltd
Earnest & Young
Ma Foi Management Consultants Ltd
A.F.Ferguson & Co
Sanyo LSI Technology
GRT Group
Royal Enfield
Intro Home Our USP! Contact Exit

49. Testimonials Few Top Clients where we’ve
conducted specific assignments include:
Getit Yellow Pages
Dubai Institute of Business
Management-UAE
Air Tel (Bharti Cellular)
ITC Ltd,
MRF Ltd,
Murugappa Group
TVS Group
ETA Ascon-UAE
Tata Tele Services Ltd
ACC Cements
Indian Terrain Pvt Ltd (Part of the
Celebrity Fashions)
DHL Express
SICOM Mauritius
MCB Bank Mauritius
Intro Home Our USP! Contact Exit

50. Testimonials Few Top Clients where we’ve
conducted specific assignments include:
BSNL (Chennai Telephones)
Chettinad Group (Future Schools
Project)
GEA Energy Systems
Viveks Group
Tropical Agro Systems (Jhaver/Tablets
India Group)
TANSTIA-FNF
Speed-A-Way (Amalgamations Group)
Intro Home Our USP! Contact Exit

51. Testimonials Gained enough on logical steps of selling
S.M.Sathiyan
Indian Terrain Clothing Pvt Ltd
Executive – Marketing
Yes…liked the program..The video was easy to
relate to real life.
G.Aparna Lakshmi
Business Development Manager
CavinKare Private Limited
I have learnt that Customer Retention
translates into direct profits.
I would give it a “9” in a scale of 1-10.
Prashanth.N
Engineer-Sales & Marketing
GEA Energy System (India) Ltd
A totally well organized programme!
Babita.L
Team Leader, Taj Group of Hotels
Program was good. Keep it up!
M.Gokul
Dy. Manager, Castrol India Ltd,
Intro Home Our USP! Contact Exit

52. Testimonials Helped me understand...& how to deal with
complaints.
S.Karthik
Asst. Manager, Wheels India Ltd
Excellent Presentation! Good training like this
helps us a lot.
Mr.Amitesh Bhallalia
Manager Venue Operation / Sales
-Mahindra Club Resorts Ltd
One of the BEST programs attended by me ...Very
Educative, Exciting.., Excellent & very helpful to
improve skills.. Extensive knowledge & attitude
changing program, Can be very very productive if
implemented.., ...Well absorbing & inspiring! One
of the best for getting the know-how of how to
sell! Excellent!...He sold himself to us very well, A
good learning process..very motivating to all
A few comments on the Program: Professional Selling Skills from the
Sales Teams (of the 3 Regions across India) of
LKP Forex Ltd
Intro Home Our USP! Contact Exit

53. Testimonials “Informative …gained enough new
information/insights on being more aggressive &
not let the customer take an upper hand!”
Madhu Ramaswamy
Credit Manager/Controller
Norwich Union Insurance(Gulf)
“The Program was very well presented… The
best… better than the rest!”
Ramullah
Manager – Collections
ABN Amro Bank
Dubai
“Excellent!”
M.Subramanya
Executive – Credit Control
ETA-Melco
Dubai
“I rate this program A+..”
T.K.Simon
Customer Service Supervisor
HoneyWell
Sharjah-UAE
Intro Home Our USP! Contact Exit

54. Testimonials “Very good program!!” “Very useful to
our business” “Extremely well &
informative” “Overall..it‟s Superb!” “Your
Action Plan is very much informative”
Definitely very encouraging, valued data
&.. professional!” Very useful… pl don‟t
miss it!!”
Comments from the collection Team of:
Vivek Hire Purchase & Leasing Ltd.
“Really worthful for my career in
Collections” Very Good… rating 5/5”
“This program is simply superb!” “This is
the first time that a program has been
designed covering collection
aspects…very good!” “Gained enough info
in collection skills, follow-up & agency
mgmt” “Fantastic one!”
Comments from the Collection Team of
TATA TELE-SERVICES LTD,
After attending the program on ‘Prevention/Collection of Debt
& Management of collection Agencies’
Intro Home Our USP! Contact Exit

55. Testimonials “…A good program for Collection Officers
to improve their skills!!
V. Muthuraja,
Officer – Risk Management,
HDFC Ltd.
“…Excellent!” Rate this program 5/5 as
we learnt lots of new & useful
things…improve our confidence level!” “A
lot was gained..” “I rate this program..
EXCELLENT!” “A good program to improve
Collection Skills” “Fantastic, Supeb!!”
Comments from the entire ‘AIRTEL’ Collection Team after
attending a program on ‘Prevention/Collection of Debt &
Management of collection Agencies’
“Very Good”
K.Ramachandran
Senior – Accountant Sales
Grundfos Pumps India Pvt Ltd.
Intro Home Our USP! Contact Exit

56. Testimonials “Excellent…will help in building up
confidence..”, “…follow-up without losing
the customer..”, “Now I have enough
concepts to apply..” “Terrific!” “An
inspiring program that stirs one to collect
& enjoy doing so!!” –
Some comments from the WD’s (Kerala) of
ITC Ltd
The Collection Skills program on
„Prevention and Collection of Bad Debt‟
was “Fantastic” “Very enlightening”
“Very much Interactive” “Very good
experience” “Very informative and will be
of great help” “A lesson to be
implemented immediately” “We have the
tools to implement in routine operation”
“Very good & innovative for our
company… excellent”
Some comments from the All India Managers of
LKP Forex Ltd (now Thomas Cook)
(Program held at their Annual meet at the InterContinental
Grand Resort –Goa)
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57. Testimonials „Collection Skills‟ was a great training
program – keep it up – it realy gave ways
to prevent bad debt.
Informative, educative and important
aspects of business was brought forward!
Latha Kamath
Grundfos Pumps
This program on Collection Skills was
excellent. It allowed us to introspect and
pick up new ideas
Ashwin Rao
ACC Cements Ltd
"...Overall I had a had a v.good lerning
experience. The program was throughout
interesting & informative, particularly the
self motivation part I liked!"
Chitra Satishkumar
Sundaram Home Finance Ltd
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58. EVEN EAGLES NEED A PUSH!
Contact The Eagle gently coaxed her offspring towards the edge of the
nest. Her heart quivered with conflicting emotions as she felt their
resistance to her persistent nudging.
“Why does the thrill of soaring have to begin with the fear of
falling?” she thought. This ageless question was still unanswered
for her. As in the tradition of the species, her nest was located on
the shelf of a sheer rock face. Below there was nothing but air to
support the wings of each chills. “It is possible that this time it will
not work!” she thought.
Despite her fear, the eagle knew it was time. Her parental mission
was all but complete. There remained one final task-the PUSH! The
Eagle drew courage from an innate wisdom… Until her children
discovered their wings, there was no purpose in their lives.
“Until they learned how to SOAR they would fail to understand the
privilege it was to have been born an EAGLE.”
The PUSH was the greatest gift she had to offer. IT WAS HER
SUPREME ACT OF LOVE. So one by one she pushed them, and
they FLEW!!
Like the EAGLE too, without that PUSH, we wouldn‟t have the
opportunity to grow and SOAR. I therefore encourage you to face
the future ahead with an eye of an Eagle on the UNLIMITED
POSSIBILITIES that it offers, by learning to SOAR in this changing
world!
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59. Whatever your needs are, we feel that our unique experience can
Contact
benefit you and your business, and are confident that our range of
services, will contribute to improving the effectiveness of your
people by helping them Grow, and thus enabling your business
Soar!
To arrange a meeting call us on :
Our HOTLINE: +91 94440 365(DAYS) 24(HRS)
Or email us at :
training@Sales-Training.in
training@SalesTrainingIndia.com
M/s Collection Skills,
19/18, Palli Arasan Street,
Anna Nagar(E)
Chennai – 600 102- India
Ph: +91 – 44-4353 1000/ 1300
+91 – 98400 998 99
Fax:+91 – 44-4353 1101
Websites: www.Sales-Training.in
www.EtiquetteWorks.in
www.CollectionSkills.com
www.RetailSalesTraining.in
www.SalesTrainingIndia.com
www.ManualPreparation.com
www.FirstContactAcademy.com
www.Skills2Win-Just4Teens.com
www.SalesAndMarketingRecruiter.com
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60. Thank you for taking time in going through this Presentation.
“For I know the plans I have for you,” declares the LORD, “plans to prosper you and not to harm you, plans to give you hope and a future.”
Jeremiah 29:11