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Study of Grievance Handling Procedure in HCL Technology  at Noida BY-  Shalini Agarwal PGDM III-Sem Roll no-  10133DM029
About HCL Technology Ltd. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vision and Mission statement of the company ,[object Object],[object Object]
Acquisitions and joint ventures ,[object Object],[object Object]
Services by HCL technology ltd.. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
About Noida HCLT centers  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Hierarchy of HR department  HR 2 HR4 HR 5 HR 6 HR 7 Chairperson HR Head 1 HR Head 2 HR  manager 1 HR Manager 2 HR  Manager 3 HR Manager 4 HR  Manager 5 HR 1 HR 3 HR 8 HR 9 HR 10 BU 1 BU 2 BU 3 BU 4 BU 5
Introduction To The Topic
What is “Grievance” ? ,[object Object]
Types of Grievance  ,[object Object],[object Object],[object Object]
Causes of Grievances  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Grievance handling procedure  ,[object Object],[object Object],[object Object],[object Object]
General Step Ladder Procedure
 
Objective of Research  ,[object Object],[object Object],[object Object]
Research Methodology  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Grievance handling procedure in HCL ,[object Object],[object Object],[object Object],[object Object]
Conti….. ,[object Object],[object Object],[object Object]
Step ladder procedure of HCL
Uploading grievance  on portal  Project manager (with in 3 days) BU head (with in 14 days) Departmental HR (with in 20 days)  Grievance committees (with in 30 days) Arbitration  Settlement
Findings  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Suggestions  ,[object Object],[object Object],[object Object]
THANK YOU

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Grievance

  • 1. Study of Grievance Handling Procedure in HCL Technology at Noida BY- Shalini Agarwal PGDM III-Sem Roll no- 10133DM029
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. Hierarchy of HR department HR 2 HR4 HR 5 HR 6 HR 7 Chairperson HR Head 1 HR Head 2 HR manager 1 HR Manager 2 HR Manager 3 HR Manager 4 HR Manager 5 HR 1 HR 3 HR 8 HR 9 HR 10 BU 1 BU 2 BU 3 BU 4 BU 5
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. General Step Ladder Procedure
  • 14.  
  • 15.
  • 16.
  • 17.
  • 18.
  • 20. Uploading grievance on portal Project manager (with in 3 days) BU head (with in 14 days) Departmental HR (with in 20 days) Grievance committees (with in 30 days) Arbitration Settlement
  • 21.
  • 22.

Editor's Notes

  1. ee