Provide easy access to loyalty program features like points balances and rewards on the mobile app. Clearly explain loyalty program terms and benefits. Send reminders about unredeemed points or expiring rewards to encourage redemption. Mobile loyalty programs can increase customer loyalty, repeat visits, and profits for businesses. Loyal, repeat customers are important for business success and revenue growth.

1. INFO@GPSHOPPER.COMWWW.GPSHOPPER.COM
SOURCES: BIG DOOR, BOND BRAND LOYALTY, CAM FOUNDATION, DELOITTE DIGITAL, SEARCH ENGINE JOURNAL, SIGN MIND
2. MAKE YOUR TERMS CLEAR AND SIMPLE
loyalty benefits
how to receive rewards
multichannel access
3. SEND REDEMPTION REMINDERS
unredeemed points
expiring rewards
1. PROVIDE EASY ACCESS TO FEATURES
points balance
rewards
loyalty status
TIPS FOR A BETTER
MOBILE LOYALTY PROGRAM
40% of users turn to
competitor sites after a
bad mobile experience
61% of users have a better
opinion of brands that offer a
good mobile experience
LOYAL CUSTOMERS ARE
MOBILE APP CUSTOMERS
6 in 10 users would switch
brands if it meant getting
more benefits
64%64% of customers visit businesses
with mobile reward programs
more frequently
A prospect needs to see or hear your
marketing message at least 7x before they
take action and buy from you.
MARKETING RULE OF 7
MOBILE REWARDS ARE KEY
FOR REPEAT CUSTOMERS
a 5% increase in customer loyalty
can result in over a 25% increase in revenue
88%88% of businesses with
a mobile loyalty program
are more profitable
Retail loyalty memberships
have grown 162%
in the past decade
LOYAL CUSTOMERS DRIVE SALES
THE IMPACT OF MOBILE LOYALTY PROGRAMS
ON BRANDS AND BUSINESSES
Customer LoyaltyCustomer Loyalty