http://repeatbusiness-guaranteed.co.uk
t: 01202 233433
95% of UK consumers appreciate customer loyalty programs.
Loyalty programs are a great way of adding value to customer visits and giving them a reason to return in the future.
To create loyal customers who always use your business over your competitors you need to acknowledge their loyalty and reward them for their business.
This is a guide, shared by centricweb.co.uk, to mobile loyalty for small and medium businesses. It makes a case how SMEs can boost their sales and retain customer value using mobile loyalty programmes on their own branded apps.
10 Reasons Why You Need a Digital Customer Loyalty ProgramPassKit
Get started at https://loopyloyalty.com/.
Loopy Loyalty allows you to design your digital loyalty card, manage your campaign with custom tools, and even includes an app to stamp your customers' digital cards.
Get the app here: https://itunes.apple.com/us/app/loopy-hd/id945301614
The Why & How of Choosing the Right Restaurant Loyalty ProgramFivestars
Customers increasingly use mobile devices to make dining decisions. Offering a run of the mill paper loyalty program won't cut it anymore. But we're here to help!
This is a guide, shared by centricweb.co.uk, to mobile loyalty for small and medium businesses. It makes a case how SMEs can boost their sales and retain customer value using mobile loyalty programmes on their own branded apps.
10 Reasons Why You Need a Digital Customer Loyalty ProgramPassKit
Get started at https://loopyloyalty.com/.
Loopy Loyalty allows you to design your digital loyalty card, manage your campaign with custom tools, and even includes an app to stamp your customers' digital cards.
Get the app here: https://itunes.apple.com/us/app/loopy-hd/id945301614
The Why & How of Choosing the Right Restaurant Loyalty ProgramFivestars
Customers increasingly use mobile devices to make dining decisions. Offering a run of the mill paper loyalty program won't cut it anymore. But we're here to help!
The State of Customer Devotion in UK Retail: Part TwoICLP_Loyalty
If you believe your customers are cheating on you with other retail brands, it is time to focus your attention on strategies that can create true customer devotion. Part two of our customer devotion series focuses on the levers you can pull to achieve a loyal customer base.
The State of Customer Devotion in UAE Retail: Part TwoICLP_Loyalty
If you believe your customers are cheating on you with other retail brands, it is time to focus your attention on strategies that can create true customer devotion. Part two of our customer devotion series focuses on the levers you can pull to achieve a loyal customer base.
How to Keep the Holiday High Going for CustomersNarvar
Now that the Holiday madness is over, how do you keep riding that wave of enthusiasm to continue optimizing the entire customer experience and keep your seasonal shoppers coming back all year long? This SlideShare will help you learn how to champion your customers by continuing to deliver the best experiences across the board, inspire customer loyalty with a seamless holiday returns experience, build a community of fans using authentic post-holiday content and messaging across channels, and more.
1. IKONSOFT has supported over 100 loyalty program initiatives.
2.Project managed over 27 programs as A-Z turn-key solution.
3.Our expertise will keep you ahead of the game in today’s rapidly evolving world of multi-channel and social media integration, mobile consumers, real-time marketing and more with our loyalty platform.
4.If you need to launch a new loyalty program initiative on a tight schedule, with low risk and a high return on your loyalty program investment – partner with IKONSOFT.
5.We can guarantee the success of your loyalty card program through our industry experience and expertise.
Implementing Customer Loyalty Program PowerPoint Presentation SlidesSlideTeam
Presenting this set of slides with name - Implementing Customer Loyalty Program Powerpoint Presentation Slides. Enhance your audiences knowledge with this well researched complete deck. Showcase all the important features of the deck with perfect visuals. This deck comprises of total of twenty four slides with each slide explained in detail. Each template comprises of professional diagrams and layouts. Our professional PowerPoint experts have also included icons, graphs and charts for your convenience. All you have to do is DOWNLOAD the deck. Make changes as per the requirement. Yes, these PPT slides are completely customizable. Edit the colour, text and font size. Add or delete the content from the slide. And leave your audience awestruck with the professionally designed Implementing Customer Loyalty Program Powerpoint Presentation Slides complete deck.
How to Improve Customer Loyalty in RetailMarketBridge
We all know that shoppers prefer a personalized experience based on their historical interactions with a Retailer (skeptical? 85% of shoppers say they want that!). So why do we fall short of delighting them with the experiences they're asking for? Get real strategies for gaining true customer loyalty
How to Build a Killer Customer Loyalty Program for Your Business Kabbage
The concept of a customer loyalty program is simple – your customers are rewarded for repeating their business, and your revenue as a business increases from their support. Most big brands from Starbucks to Safeway, Walgreens and Best Buy feature customer loyalty programs. But customer loyalty isn’t just for big business – it’s a key strategy for small business owners to scale revenue and build lasting relationships with the people who matter most – loyal fans of your business and product. In this webinar, we’ll go over everything you need to know to build a killer customer loyalty program, including:
- How to define customer loyalty and why it's important
- How to do customer loyalty right: the dos and don'ts
- Using data and mobile to drive loyalty
- Importance of branding and fraud prevention
- Loyalty apps and tools to use
- How customer loyalty can be used in each business industry/vertical
A well-designed Customer loyalty program can boost your restaurant business but despite the obvious benefit, this program might not be for everyone. Why? Check out!
Personalisation - The perfect fit for your fashion brandPure360
According to Statista, the global online fashion market was worth $533 billion in 2018, and is predicted to grow to $872bn by 2023.
Within such a competitive and growing marketplace, being able to offer a superior service and experience to your customers and prospects has never been so important.
Personalisation is becoming an expected norm for consumers and a powerful tool for eCommerce brands especially within the Fashion industry to drive conversions, recommend complementary products, increase customer retention plus many more benefits.
Within this webinar we explore the personalisation tactics fashion eCommerce brands can use to:
- Create a stand out personalised customer experience
- Drive purchase intent with proactive marketing
- Improve conversion rates through website personalisation and abandonment recovery
- Increase repeat purchases and loyalty with post-purchase marketing
- We will also look at examples of fashion brands who are doing it well.
Snipp Webinar With Loyalty360 - The State of Loyalty in 2017Snipp Interactive
Loyalty in the US is at a tipping point. With the number of companies entering the marketplace and competing for consumer attention skyrocketing, capturing consumer loyalty is not an option - it is essential to the survival of brands. In fact, according to eMarketer, the majority of US marketers intend to allocate more of their budgets to customer loyalty in 2017, with many anticipating significant increases in spending on loyalty.
However, knowing how to spend your budget on loyalty is part in parcel to succeeding in the market place. Join Snipp and Loyalty360 as we examine the state of loyalty in 2017, bringing brands the information they need to ensure loyalty initiatives are focused, strategic, and ultimately, will win over consumers for the long term.
In this webinar, you will learn:
• Key trends for loyalty in 2017, such as the importance of “Lifestyle Loyalty”
• Best practices for setting up winning programs. Want to know how to incorporate the Internet of Things into your own loyalty program? We’ve got you covered!
• A specially developed model & framework developed by our industry leading loyalty consultants to keep you on track as you plan for and manage your loyalty initiatives
This was an award winning presentation from TEC (The Executive Committee) a global organization of CEOs. Duane presented this seminar to CEOs throughout the country, who gave it rave reviews for simple techniques to grow their businesses.
You will learn the principles of customer retention and formula for calculating the lifetime value of a customer.
How can you start planning a loyalty program? What are the 7 vital steps to get one up and running successfully? Check out our latest infographic to get the answers.
This infographic is produced by Antavo Loyalty Software.
The infographic is originally published on antavo.com
Check out the original version here: https://antavo.com/blog/blog7-steps-flawless-loyalty-program/
The Ultimate Guide to Customer Loyalty in 2017Margaret Link
For brick-and-mortar businesses, building true customer loyalty is both an art and a science. At Thanx, we're bringing you the stats, tools, and takeaways to help you capture data that grows business through customer loyalty.
The State of Customer Devotion in UK Retail: Part TwoICLP_Loyalty
If you believe your customers are cheating on you with other retail brands, it is time to focus your attention on strategies that can create true customer devotion. Part two of our customer devotion series focuses on the levers you can pull to achieve a loyal customer base.
The State of Customer Devotion in UAE Retail: Part TwoICLP_Loyalty
If you believe your customers are cheating on you with other retail brands, it is time to focus your attention on strategies that can create true customer devotion. Part two of our customer devotion series focuses on the levers you can pull to achieve a loyal customer base.
How to Keep the Holiday High Going for CustomersNarvar
Now that the Holiday madness is over, how do you keep riding that wave of enthusiasm to continue optimizing the entire customer experience and keep your seasonal shoppers coming back all year long? This SlideShare will help you learn how to champion your customers by continuing to deliver the best experiences across the board, inspire customer loyalty with a seamless holiday returns experience, build a community of fans using authentic post-holiday content and messaging across channels, and more.
1. IKONSOFT has supported over 100 loyalty program initiatives.
2.Project managed over 27 programs as A-Z turn-key solution.
3.Our expertise will keep you ahead of the game in today’s rapidly evolving world of multi-channel and social media integration, mobile consumers, real-time marketing and more with our loyalty platform.
4.If you need to launch a new loyalty program initiative on a tight schedule, with low risk and a high return on your loyalty program investment – partner with IKONSOFT.
5.We can guarantee the success of your loyalty card program through our industry experience and expertise.
Implementing Customer Loyalty Program PowerPoint Presentation SlidesSlideTeam
Presenting this set of slides with name - Implementing Customer Loyalty Program Powerpoint Presentation Slides. Enhance your audiences knowledge with this well researched complete deck. Showcase all the important features of the deck with perfect visuals. This deck comprises of total of twenty four slides with each slide explained in detail. Each template comprises of professional diagrams and layouts. Our professional PowerPoint experts have also included icons, graphs and charts for your convenience. All you have to do is DOWNLOAD the deck. Make changes as per the requirement. Yes, these PPT slides are completely customizable. Edit the colour, text and font size. Add or delete the content from the slide. And leave your audience awestruck with the professionally designed Implementing Customer Loyalty Program Powerpoint Presentation Slides complete deck.
How to Improve Customer Loyalty in RetailMarketBridge
We all know that shoppers prefer a personalized experience based on their historical interactions with a Retailer (skeptical? 85% of shoppers say they want that!). So why do we fall short of delighting them with the experiences they're asking for? Get real strategies for gaining true customer loyalty
How to Build a Killer Customer Loyalty Program for Your Business Kabbage
The concept of a customer loyalty program is simple – your customers are rewarded for repeating their business, and your revenue as a business increases from their support. Most big brands from Starbucks to Safeway, Walgreens and Best Buy feature customer loyalty programs. But customer loyalty isn’t just for big business – it’s a key strategy for small business owners to scale revenue and build lasting relationships with the people who matter most – loyal fans of your business and product. In this webinar, we’ll go over everything you need to know to build a killer customer loyalty program, including:
- How to define customer loyalty and why it's important
- How to do customer loyalty right: the dos and don'ts
- Using data and mobile to drive loyalty
- Importance of branding and fraud prevention
- Loyalty apps and tools to use
- How customer loyalty can be used in each business industry/vertical
A well-designed Customer loyalty program can boost your restaurant business but despite the obvious benefit, this program might not be for everyone. Why? Check out!
Personalisation - The perfect fit for your fashion brandPure360
According to Statista, the global online fashion market was worth $533 billion in 2018, and is predicted to grow to $872bn by 2023.
Within such a competitive and growing marketplace, being able to offer a superior service and experience to your customers and prospects has never been so important.
Personalisation is becoming an expected norm for consumers and a powerful tool for eCommerce brands especially within the Fashion industry to drive conversions, recommend complementary products, increase customer retention plus many more benefits.
Within this webinar we explore the personalisation tactics fashion eCommerce brands can use to:
- Create a stand out personalised customer experience
- Drive purchase intent with proactive marketing
- Improve conversion rates through website personalisation and abandonment recovery
- Increase repeat purchases and loyalty with post-purchase marketing
- We will also look at examples of fashion brands who are doing it well.
Snipp Webinar With Loyalty360 - The State of Loyalty in 2017Snipp Interactive
Loyalty in the US is at a tipping point. With the number of companies entering the marketplace and competing for consumer attention skyrocketing, capturing consumer loyalty is not an option - it is essential to the survival of brands. In fact, according to eMarketer, the majority of US marketers intend to allocate more of their budgets to customer loyalty in 2017, with many anticipating significant increases in spending on loyalty.
However, knowing how to spend your budget on loyalty is part in parcel to succeeding in the market place. Join Snipp and Loyalty360 as we examine the state of loyalty in 2017, bringing brands the information they need to ensure loyalty initiatives are focused, strategic, and ultimately, will win over consumers for the long term.
In this webinar, you will learn:
• Key trends for loyalty in 2017, such as the importance of “Lifestyle Loyalty”
• Best practices for setting up winning programs. Want to know how to incorporate the Internet of Things into your own loyalty program? We’ve got you covered!
• A specially developed model & framework developed by our industry leading loyalty consultants to keep you on track as you plan for and manage your loyalty initiatives
This was an award winning presentation from TEC (The Executive Committee) a global organization of CEOs. Duane presented this seminar to CEOs throughout the country, who gave it rave reviews for simple techniques to grow their businesses.
You will learn the principles of customer retention and formula for calculating the lifetime value of a customer.
How can you start planning a loyalty program? What are the 7 vital steps to get one up and running successfully? Check out our latest infographic to get the answers.
This infographic is produced by Antavo Loyalty Software.
The infographic is originally published on antavo.com
Check out the original version here: https://antavo.com/blog/blog7-steps-flawless-loyalty-program/
The Ultimate Guide to Customer Loyalty in 2017Margaret Link
For brick-and-mortar businesses, building true customer loyalty is both an art and a science. At Thanx, we're bringing you the stats, tools, and takeaways to help you capture data that grows business through customer loyalty.
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As our physical and online environments continue to come together, consumer behavior
keeps changing and retailers need to react. Today’s consumers are extremely connected and live a digital lifestyle. They are educated, expect speed and have become extremely demanding. With an overload of mass marketing, some customers have lost trust in retailers and have become less loyal.
In this guide, we will take you through the 10 commandments that every customer-centric retailer needs to follow in order to increase loyalty, new customer acquisition, visit conversion, transaction value and to optimize marketing and customer engagement costs.
Promote Meaningful Brand Value with Customer Loyalty ProgramsIncentive Solutions
In today’s crowded marketplaces, in which traditional means of capturing customers’ attention has become more costly and less effective, businesses must learn to redefine their marketing in order to retain loyal customers. According to a 2015 article in The Guardian, there are three types of meaningful brand value that can help businesses stand out in marketplaces:
1. Marketplace benefits: value from products or services
2. Personal benefits: how a brand benefits individual customers
3. Collective benefits: how the brand benefits society
Marketing strategies that focus on these three types of value can establish customer loyalty and gain market share by engaging, helping and connecting to customers meaningfully. Loyalty marketing—or marketing through customer loyalty programs—is one of the ways brands can promote all three types of value.
Re-inventing The Coupon Model. A http://dailydealbuilder.com Live Presentation discussing how to to effectively set up coupon, or free offer, promotions for businesses.
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Presenting this set of slides with name - Customer Loyalty PowerPoint Presentation Slides. We bring to you to the point topic specific slides with apt research and understanding. Putting forth our PPT deck comprises of twenty five slides. Our tailor made Employee Engagement Activities For Corporates Powerpoint Presentation Slides editable presentation deck assists planners to segment and expound the topic with brevity. The advantageous slides on Employee Engagement Activities For Corporates Powerpoint Presentation Slides is braced with multiple charts and graphs, overviews, analysis templates agenda slides etc. to help boost important aspects of your presentation. Highlight all sorts of related usable templates for important considerations. Our deck finds applicability amongst all kinds of professionals, managers, individuals, temporary permanent teams involved in any company organization from any field.
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Would you apply principles of FMCG marketing to restaurants ?
Would you want to blow your precious money on mass media ?
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2. INTRODUCTION
• Loyalty programs are a great way of
adding value to customer visits and
giving them a reason to return in the
future.
• To create loyal customers who always
use your business over your competitors
you need to acknowledge their loyalty
and reward them for their business.
95% of UK consumers appreciate
customer loyalty programs
3. LOYALTY STATISTICS
• 90% of mobile users who
have joined mobile loyalty
programs feel they have
gained value from them
• 62% of consumers don’t
believe that the brands they
are most loyal to are doing
enough to reward them.
• 95% of people who enrolled
in a mobile loyalty program
said they were likely to
continue using it.
4. EVOLUTION OF LOYALTY
• From stamps, to cards and now with
the saturation of smartphones in
everyday life, comes the emergence of
Mobile Loyalty Apps.
• Smartphones have opened up an
incredible opportunity to replace and
lighten wallets and handbags by
offering a Loyalty Card that can be
accessed via an App.
• As mobile technology continues to
grow, retailers are increasingly looking
to provide customers with a seamless
shopping experience.
6. In total, how many loyalty
cards do you own?
Results from a consumer survey by SAS, allfigures are percentages.
95%
of consumers
own at least
one loyalty
card
7. TYPES OF LOYALTY
• Buy 10 get one free
The traditional punch-card is popular with independent
businesses like coffee shops, greeting card stores and beauty
salons.
• Points for purchase
Customers earn points based on how much they spend via their
App, which can be applied as credit against future purchases.
• Points for checking in
Customers can earn points every time they check in to a
business location and share their status via social media.
8. VALUE OF LOYALTY
It doesn’t matter what the consumer benefit is (be it money
off, holidays, or a free coffee), the real prize here for the
retailer is big data.
9. LEARN FROM LARGER
RETAILERS
• Companies such as Tesco and
Waitrose need to attach purchase
history to an individual, and learn as
much as they can about that person to
help their marketing efforts.
• Retailers use big data to turn customers
into big spenders.
• Big data enables companies to create
comprehensive customer profiles,
precise product recommendations and
one-click checkout.
10.
11. RISE ABOVE THE COMPETITION
For small businesses, it can be difficult to compete with
the larger brands considering that they have more
resources and a higher budget for marketing.
However, a good customer-loyalty program is an easy way
for small businesses to :
•Gain trust
•Show their personal side
•Hold their share in the market dominated by big
businesses.
12. VALUE OF LOYAL CUSTOMERS
On average, Loyal Customers will spend 10X more than
regular customers
These people here are your loyal customers. They
account for 20% of your customers
13. Those 20% drive
80% of your total
revenue…
…and 72% of total
visit to your
business!
14. NEW vs. LOYAL CUSTOMERS
NEW CUSTOMER
• Are more price conscious
• Probability of getting a sale from new
customers is 5-20%
• Over 50-60% of new customers don’t
come back after the first visit!
• The average conversion rate (actual
sales) from promotions sent to new
customers is less than 1%
• Less than 20 of daily deals
customers will return and pay full
price for items.
LOYAL CUSTOMER
• Have a greater lifetime value.
• Spend more over time and generate
more revenue.
• The probability of making an
additional sale or upselling, is 60-
70%
• Loyal customers like to hear from
you. 65% want stores they visit to
email them with offers and discounts.
• A loyal customer will recommend you
to others via word of mouth and
social media.
16. 1. OFFER REAL
VALUE
Offer Small Business
Benefits!
Customers are often being a sold a significantly worse
deal from larger companies.
•Take Tesco for example, for every pound spent
earns the customer 1 point, 100 points is equal to £1
saved. That’s a rather sad 1% return.
•Now consider your local coffee shop who may offer a
free coffee for every 9 purchased. If a coffee costs
roughly £2.50, that’s a healthy return of 11%.
Which would you prefer?
17. 2. DEFINE
YOUR MOST
LOYAL
CUSTOMERS
• Analyse your data and learn who
your most loyal customers are.
• These are the customers you want to
target and create the most incentives
for.
• Rewards to encourage repeat
business are different to rewards you
offer to encourage new business.
18. 3. BE PERSONAL…
• Learn about your customers
spending habits. What time
they shop, what they buy and
how frequently.
• Use this information to create
personal offers tailored towards
your customers preferences.
19. … AND RELEVANT
• 94% of loyalty members prefer to receive
communications from their programs.
• Yet only 53% describe the communications
they receive as relevant.
- Maritz Loyalty Report
20. 4. TIMING MATTERS
• Make sure you promote your
offers at the most appropriate
times.
• There is no point notifying
customers of a special offer
when your business is closed,
or of a time sensitive offer if
they aren’t nearby.
• Use scheduled Push
Notifications and create Geo
Fences to target your customers
at the right time.
21. 5. MAKE IT SIMPLE,
YET SIGNIFICANT
• Be clear to customers on how they
can earn points and redeem points.
• The first 4 to 6 months of any loyalty
program launch are critical, so be
sure to let new members collect lots
of points as quickly as possible for
excellent traction.
• Create QR codes that App users can
scan for points upon payment at
checkout.
• Enable users to earn points through
in-App payments.
22. 37% of retailers believe “retaining
customers” will be the number-one
contributor to revenue growth in the
next three years. -KPMG
23. LOYALTY PROGRAMS
ENCOURAGE SALES
•Nearly 60% of global consumers said
that loyalty programs were available
where they shopped.
•A whopping 84% of those said they
were more likely to visit those retailers.
- Nielsen
24. BY OFFERING LOYALTY
RETAILERS CAN..
• Increase the number of repeat customers
• Increase the amount spent by repeat customers
• Drive sales
• Understand more about customers shopping habits
• Boost revenue
25. LOYALTY PROGRAM =
CUSTOMER RETENTION
• A 5% increase in customer retention can double your
profits.
• The average business loses 10-30% of its customers
each year.
• A Loyalty Program can help to reduce this number,
especially when thinking about the lifetime value of
each customer.
26. GROW YOUR BUSINESS
Something as simple as
a Mobile Loyalty
Program can literally be
the easiest way to grow
your business!
Make a positive change
to your business that
both you and your
customers will love…
27. INCLUDE MANY OTHER FEATURES
• FOOD ORDERING
• PRODUCT
SHOPPING
• DIRECTIONS
• GALLERY
• IN-APP FORMS
• ONE CLICK CALLING
• SOCIAL MEDIA LINKS
• VIDEO DIRECTORY
• AUDIO STREAMING
• BOOKING FORMS
• EVENT LISTINGS
• MESSAGING
• QUIZZES
• UNLIMITED HTML
PAGES
• and MORE!