My talk from Tech Summit Puerto Rico 2015. An update of my thinking on Government as a Platform. Includes guidance on a model RFP for government services built as modular components called by APIs and so enabling external 3rd party services as well.
Futurist Speaker Gerd Leonhard: Bottom Line Future Trends (summary)Gerd Leonhard
These are some of my favourite memes and bottom lines from 10+ recent slideshows and presentations see http://www.futuristgerd.com/category/gerd/gerds-presentations/ and www.gerdtube.com for videos
If you enjoy my slideshares please take a look at my new book “Technology vs Humanity” http://www.techvshuman.com or buy it via Amazon http://gerd.fm/globalTVHamazon
More at http://www.futuristgerd.com or www.gerdleonhard.de
Download all of my videos and PDFs at http://www.gerdcloud.net
About my new book: are you ready for the greatest changes in recent human history? Futurism meets humanism in Gerd Leonhard’s ground-breaking new work of critical observation, discussing the multiple Megashifts that will radically alter not just our society and economy but our values and our biology. Wherever you stand on the scale between technomania and nostalgia for a lost world, this is a book to challenge, provoke, warn and inspire.
Digital Business Introduction & Learning Thought StartersRunway Digital
Digital Business, organisation changes, digital disruption, privacy, ethics and social media are all included. This was presented at a conference for 100 local and global leaders in Australia.
Big Data and the Future of Journalism (Futurist Keynote Speaker Gerd Leonhard...Gerd Leonhard
This is a slightly edited version of my slides presented in London on June 7, 2013 and the Reuters Institute see https://reutersinstitute.politics.ox.ac.uk/research/conferences/forthcoming-conferences/big-data-big-ideas-for-media.html
BTW: You can download ALL of my slideshows, free books and other stuff at http://futuristgerd.com/downloads/
"Data stockpiles are growing exponentially...consumer profiles, media content usage patterns, Twitter and Facebook posts, online purchases, public records, real-time media user behavior and much more. The Big Ideas conference speakers will inspire tactics and strategies to harness these data.
The media industry's leading edge experts from journalism and business disciplines will detail their own case studies, outlining their challenges and triumphs using tools to understand complex data sets. They will outline how these experiences have paved the way to prize-winning journalism, audience insights and growing revenues..."
Futurist Speaker Gerd Leonhard: Bottom Line Future Trends (summary)Gerd Leonhard
These are some of my favourite memes and bottom lines from 10+ recent slideshows and presentations see http://www.futuristgerd.com/category/gerd/gerds-presentations/ and www.gerdtube.com for videos
If you enjoy my slideshares please take a look at my new book “Technology vs Humanity” http://www.techvshuman.com or buy it via Amazon http://gerd.fm/globalTVHamazon
More at http://www.futuristgerd.com or www.gerdleonhard.de
Download all of my videos and PDFs at http://www.gerdcloud.net
About my new book: are you ready for the greatest changes in recent human history? Futurism meets humanism in Gerd Leonhard’s ground-breaking new work of critical observation, discussing the multiple Megashifts that will radically alter not just our society and economy but our values and our biology. Wherever you stand on the scale between technomania and nostalgia for a lost world, this is a book to challenge, provoke, warn and inspire.
Digital Business Introduction & Learning Thought StartersRunway Digital
Digital Business, organisation changes, digital disruption, privacy, ethics and social media are all included. This was presented at a conference for 100 local and global leaders in Australia.
Big Data and the Future of Journalism (Futurist Keynote Speaker Gerd Leonhard...Gerd Leonhard
This is a slightly edited version of my slides presented in London on June 7, 2013 and the Reuters Institute see https://reutersinstitute.politics.ox.ac.uk/research/conferences/forthcoming-conferences/big-data-big-ideas-for-media.html
BTW: You can download ALL of my slideshows, free books and other stuff at http://futuristgerd.com/downloads/
"Data stockpiles are growing exponentially...consumer profiles, media content usage patterns, Twitter and Facebook posts, online purchases, public records, real-time media user behavior and much more. The Big Ideas conference speakers will inspire tactics and strategies to harness these data.
The media industry's leading edge experts from journalism and business disciplines will detail their own case studies, outlining their challenges and triumphs using tools to understand complex data sets. They will outline how these experiences have paved the way to prize-winning journalism, audience insights and growing revenues..."
The Future of Mobile (i.e. everything) Futurist Speaker Gerd LeonhardGerd Leonhard
The slides for my presentation at Mobile Convention Amsterdam May 23 2013 see http://www.mobileconventionamsterdam.nl/
Next Five years in Mobile
“Marketing as we know it is over. More than ever mobile devices are becoming our ears, eyes and brains. ‘Nowness’ takes its toll.”
Says Gerd Leonhard, (media)Futurist and one of the keynote speakers during Mobile Convention Amsterdam on the 22nd and 23th of May in the Beurs van Berlage. Leonhard states that marketers are nowadays looking at gauging feelings and pleasure by using electronic gadgets that can read brain activity.
Leonhard reveals several interesting mobile developments in the future, for example about Google Glass and Over-the-top-content (OTT), what these developments mean for consumers and marketers and whether or not ‘offline’ the new luxury is.
Creating an Unfair Advantage for Business with Digital PlatformsTeemu Malinen
This is presentation that I gave on EMBA forum 2019 on the theme "Digital technologies reshaping business" about the buildings blocks of creating a modern competitive edge.
Presentation covers 4 parts:
1. Trends in the world
2. Culture & humans in digital environment
3. Digital Platform as a heart of a business
4. Practical case examples to get ideas
Short talk on The Guardian and open/public data given by Chris Thorpe at the Gov2.0 Expo in Washington on the "Four perspectives of data.gov.uk" panel with Sir Tim Berners-Lee, John Sheridan and Dominic Campbell.
A Glimpse Into the Future of Data Science - What's Next for AI, Big Data & Ma...Pangea.ai
We are living in the era of "the fourth industrial revolution". How did we get here? Read this presentation to explore current application trends in Artificial Intelligence (AI,) The Internet of Things (IoT), Big Data, and Machine Learning (ML) technology. Also, to discover the future implications of big data in our lives.
Read the original article here: https://www.pangea.ai/data-science-resources/future-of-data-science/
Work with a data science expert at Pangea: https://www.pangea.ai/
Economic and social activity facilitated by digital platforms that are typically online matchmakers or technology frameworks. Beyond examples like Amazon, Airbnb, Uber or Baidu, we dive into innovation & startup platforms, which provides a common technology framework upon which others can build, such as the many independent developers.
Topics:
- A fundamental change in business logic
- Basics of platform economy
- Value of data
- Connecting themes
- Platform economy business models
- Case: Startup Commons
- Designing platform economy business models
Soon brands will have the opportunity to apply for branded domains such as .coke or .ibm, or more generic domains such as .money or .food. The opportunities this will bring are laid out in this paper produced by Ogilvy New York’s Digital Strategy group.
This is the preso I'm giving at the Grand Conference in Amsterdam on Nov. 5th. It accompanies a new prototype of a "Citizen Dashboard" we're producing.
The digital workplace is a new imperative for the public sector. The same factors that are propelling digital transformation in the private sector are also producing severe disruption in the public sphere.
Building a PaaS for Government @ Cloud expo EuropeColin Saliceti
The best way to transform government is to solve common problems once. For instance, we're making it easier, faster and more efficient to get services live by building a new Platform as a Service to benefit everyone in government. Find out how we've approached building a modern, open source, multi-tenant PaaS what we're doing, which technologies we're using, how we've made sure we chose the right ones, and why this is a big deal!
The Future of Mobile (i.e. everything) Futurist Speaker Gerd LeonhardGerd Leonhard
The slides for my presentation at Mobile Convention Amsterdam May 23 2013 see http://www.mobileconventionamsterdam.nl/
Next Five years in Mobile
“Marketing as we know it is over. More than ever mobile devices are becoming our ears, eyes and brains. ‘Nowness’ takes its toll.”
Says Gerd Leonhard, (media)Futurist and one of the keynote speakers during Mobile Convention Amsterdam on the 22nd and 23th of May in the Beurs van Berlage. Leonhard states that marketers are nowadays looking at gauging feelings and pleasure by using electronic gadgets that can read brain activity.
Leonhard reveals several interesting mobile developments in the future, for example about Google Glass and Over-the-top-content (OTT), what these developments mean for consumers and marketers and whether or not ‘offline’ the new luxury is.
Creating an Unfair Advantage for Business with Digital PlatformsTeemu Malinen
This is presentation that I gave on EMBA forum 2019 on the theme "Digital technologies reshaping business" about the buildings blocks of creating a modern competitive edge.
Presentation covers 4 parts:
1. Trends in the world
2. Culture & humans in digital environment
3. Digital Platform as a heart of a business
4. Practical case examples to get ideas
Short talk on The Guardian and open/public data given by Chris Thorpe at the Gov2.0 Expo in Washington on the "Four perspectives of data.gov.uk" panel with Sir Tim Berners-Lee, John Sheridan and Dominic Campbell.
A Glimpse Into the Future of Data Science - What's Next for AI, Big Data & Ma...Pangea.ai
We are living in the era of "the fourth industrial revolution". How did we get here? Read this presentation to explore current application trends in Artificial Intelligence (AI,) The Internet of Things (IoT), Big Data, and Machine Learning (ML) technology. Also, to discover the future implications of big data in our lives.
Read the original article here: https://www.pangea.ai/data-science-resources/future-of-data-science/
Work with a data science expert at Pangea: https://www.pangea.ai/
Economic and social activity facilitated by digital platforms that are typically online matchmakers or technology frameworks. Beyond examples like Amazon, Airbnb, Uber or Baidu, we dive into innovation & startup platforms, which provides a common technology framework upon which others can build, such as the many independent developers.
Topics:
- A fundamental change in business logic
- Basics of platform economy
- Value of data
- Connecting themes
- Platform economy business models
- Case: Startup Commons
- Designing platform economy business models
Soon brands will have the opportunity to apply for branded domains such as .coke or .ibm, or more generic domains such as .money or .food. The opportunities this will bring are laid out in this paper produced by Ogilvy New York’s Digital Strategy group.
This is the preso I'm giving at the Grand Conference in Amsterdam on Nov. 5th. It accompanies a new prototype of a "Citizen Dashboard" we're producing.
The digital workplace is a new imperative for the public sector. The same factors that are propelling digital transformation in the private sector are also producing severe disruption in the public sphere.
Building a PaaS for Government @ Cloud expo EuropeColin Saliceti
The best way to transform government is to solve common problems once. For instance, we're making it easier, faster and more efficient to get services live by building a new Platform as a Service to benefit everyone in government. Find out how we've approached building a modern, open source, multi-tenant PaaS what we're doing, which technologies we're using, how we've made sure we chose the right ones, and why this is a big deal!
My June 4 talk to Web Manager University in Washington DC about the principles that should guide thinking about "government as platform." What are some of the success factors for technology platforms, and how is government already acting as a platform.
Things you can do to help your organisation make better services for usersleisa reichelt
Four things you can do to start shifting the culture of your organisation so that it is more able to make better services for your users, based on experience at the Government Digital Service.
At the UK's Government Digital Service, we write most of our code in the open. This has been a huge transformation from the previous government culture. This talk is about how we got here, how this works for us and what's next.
Государство как платформа (Денис Гурский) GoITeens Event 15.08.15GoITeens
На встрече выступил еще один человек, для которого идея превратить «государство в народ» — не просто слова, а достижимая цель.
Этот человек, — Денис Гурский, основатель портала открытых данных SocialBoost, советник премьер-министра Украины по вопросам открытых данных.
Тема выступления Дениса: «Государство как платформа».
В течение 20 минут спикер поведал о:
- Роли программистов в обществе будущего;
- Создании своего бизнес на основе государства;
- Поколении “Z” спустя 15 лет.
Government as a Platform: New foundations for a digital stateTom Loosemore
A talk given to the Westminster eForum on 24 June 2015, it shares a vision for a simpler, cheaper government built on new Internet-era institutional and data foundations. Aka Government as a Platform.
Presentation given by Warren Smith to representatives from the European Commission, talking about the UK Government's Digital Marketplace, and user-centred design of procurements and contracts.
SXSW always throws up interesting questions on the future of marketing, which is why we've delved into several key topics we think will have a big impact on brands in the near future.
Resumen ejecutivo tendencias teleco strategy2015febPwC España
Informe “The Telco Trends for 2015+” realizado por Strategy& sobre las tendencias en el sector internacional de las telecomunicaciones y las perspectivas que apuntan al fuerte proceso de digitalización en todas las industrias y al vídeo bajo demanda, como las nuevas palancas del crecimiento.
Government as a Platform and the Digital Front DoorTim O'Reilly
My keynote at the National Association of Govenrment Web Professionals (NAGW) in Albuquerque on September 23, 2015. I talk about government as a platform, but also about the Code for America Digital Front Door process for building a user-centric website. Be sure to read the notes, which contain the text of the talk.
On December 9 & 10, Deloitte hosted over 20 business executives and thought leaders at the Internet of Things (IoT) Grand Challenge Workshop at the Tech Museum of Innovation in San Jose. The objective of the gathering was to work collectively to solve one of the more largely unexplored areas of IoT: revenue generating IoT use cases. The following report captures what was discussed during this extraordinary event where an open, collaborative dialogue focused on advancing the field of IoT.
Explore the key findings here or learn more at www2.deloitte.com/us/IoT-challenge.
Governance includes managing and handling of functions of a state, involving interference and keen monitoring by the government. Artificial intelligence and machine learning now play an important role in identifying challenges and addressing concerns.
https://www.learntek.org/blog/top-10-technology-trends-in-2019/
Learntek is global online training provider on Big Data Analytics, Hadoop, Machine Learning, Deep Learning, IOT, AI, Cloud Technology, DEVOPS, Digital Marketing and other IT and Management courses.
My grandfather wouldn't recognize what I do as workTim O'Reilly
Technology is radically changing the nature of work. As programmers, we have to take seriously our responsibility as creators of platforms for new kinds of workers.
Helping Government Keep Up with Moore's LawTim O'Reilly
My talk at the World Government Summit in Dubai on February 8, 2015. I talk about the pace of Moore's Law, and how AI, sensors, and on-demand are raising consumer expectations of government software. I go from there to my notion of government as a platform. PDF with Speaker notes - read the notes for the narrative that goes along with the slides.
My talk at Closing the Gap, Jeff Greene's conference on technology and income inequality, held in Palm Beach on Dec 7-8, 2015. I talk about lessons from technology for 21st century business.
Knowledge in the Age of Siri, Uber, and HololensTim O'Reilly
My keynote at the Stanford Center for Advanced Studies in the Behavioral Sciences annual summit. How knowledge is changing, becoming a part of real world services rather than a thing apart. Many of the slides are just pictures. The narrative is in the speaker notes, so be sure to download and read the whole thing.
Lessons from Software for Synthetic BiologyTim O'Reilly
In my November 4, 2015 keynote at the SynBioBeta conference, I talk about lessons from open source software and the internet that should shape our thinking about the bio revolution. Licenses are only part of the open source story. The architecture of interoperability may matter even more.
We've Got This Whole Unicorn Thing Wrong (pptx)Tim O'Reilly
A few weeks ago, I wrote a Medium piece on unicorns. I realized I should put together a talk to go with it. Here are the slides from that talk, explaining why I've launched my Next:Economy Summit, and how we get from what I've called the WTF economy to a Next Economy and a future that we want to live in.
We've Got This Whole Unicorn Thing Wrong (pdf with notes)Tim O'Reilly
A few weeks ago, I wrote a Medium piece about Unicorns. I realized I should put together a talk to go with it. Here are the slides from that talk, explaining why I've launched my Next:Economy Summit, and how we get from what I've called the WTF economy to a Next Economy and a future that we want to live in.
It's Not About Technology (pdf with Notes)Tim O'Reilly
My talk at Velocity 2015 Optimized Business Day. I talk about the imperative to use technology to empower workers, not replace them. This isn't just for highly paid knowledge workers. Finding ways to put everyone to work productively is one of the great challenges of the 21st century. Bonus: a great segment from Steven Vincent Benet's poem John Brown's Body.
My talk at Velocity 2015 Optimized Business Day. I talk about the imperative to use technology to empower workers, not replace them. This isn't just for highly paid knowledge workers. Finding ways to put everyone to work productively is one of the great challenges of the 21st century. Bonus: a great segment from Steven Vincent Benet's poem John Brown's Body.
Technological Revolutions and Cultural Revolutions: OSCON 2014Tim O'Reilly
Open source, DevOps, cloud computing, and the internet of things don't just require new technology, they require new thinking about how society and business is to be organized. It's critical, therefore, to infuse the work that developers do with human values, and to build a world that we are proud of.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024
Government as a Platform
1. Government as a Platform
Tim O’Reilly
@timoreilly
Puerto Rico Tech Summit
May 13, 2015
2. @timoreilly #TechSummitPR
2008: Change We Can Believe In
Technology helped President Obama get
elected.
Could technology also help the nation do
a better job of actually helping deliver
services to its residents?
2
3. @timoreilly #TechSummitPR
Would it make a
difference if we could
bring together
government innovators
and tech innovators to
work together on
finding solutions to big
problems?
3
6. @timoreilly #TechSummitPR
Modern Technology Best Practices
• User centered design
• Agile, data-driven development
• Cloud deployment and modern technology stacks
• Open source software
• Open data
• Citizen engagement
7.
8. @timoreilly #TechSummitPR
Government as a Platform
8
Government as a platform means an
end to the design of only complete,
closed “applications.” The
government should provide
fundamental applications, and
services on which we, the people,
can build additional applications.
11. @timoreilly #TechSummitPR
High speed broadband
12
Laying fiber under the streets is the 21st century equivalent of
building superhighways, electric grids, and modern sanitation
infrastructure
12. @timoreilly #TechSummitPR
Weather Data
13
Up to date weather info?
A marvel from Google?
Actually, by way of government
institutions such as NOAA (US)and
other government agencies around
the world.
13. @timoreilly #TechSummitPR
GPS: A 21st century platform launched in 1973
Massive investment for uncertain return
Policy decisions can have enormous impact
Marketplaces take time to develop, and go in
unexpected directions
14
14. @timoreilly #TechSummitPR
“We’ve opened up huge amounts of
government data to the American people,
and put it on the Internet for free.... And
what’s happening is entrepreneurs and
business owners are now using that data
-- the people’s data --to create jobs and
solve problems that government can’t
solve by itself or can’t do as efficiently.”
15
President Barack Obama
27. @timoreilly #TechSummitPR
What Went Wrong
Clay Shirky
“The preferred method for implementing large
technology projects in Washington is to write the
plans up front, break them into increasingly detailed
specifications, then build what the specifications call
for. It’s often called the waterfall method, because
on a timeline the project cascades from planning, at
the top left of the chart, down to implementation, on
the bottom right. …the waterfall method amounts to
a pledge by all parties not to learn anything while
doing the actual work.”
28. @timoreilly #TechSummitPR
How Modern Technology Companies Work
Break massive projects into smaller pieces
Release them iteratively and learn as you go
Focus relentlessly on user experience
31. @timoreilly #TechSummitPR
Some of what that entails
Low level “infrastructure as a service”
Storage
Computation
Internal “Housekeeping” services
Security
Performance monitoring
Connection to other services
Insurance providers
State exchanges
Data as a service
Identity
Location
Employment status
Income verification
User Interface
Web site
Email
Call Center
38. @timoreilly #TechSummitPR
Jeff’s Memo
40
• “All teams will henceforth expose their data and functionality through service
interfaces.
• Teams must communicate with each other through these interfaces.
• There will be no other form of inter-process communication allowed: no direct linking,
no direct reads of another team’s data store, no shared memory model, no back-doors
whatsoever. The only communication allowed is via service interface calls over the
network.
• It doesn’t matter what technology they use.
• All service interfaces, without exception, must be designed from the ground up to be
externalizable. That is to say, the team must plan and design to be able to expose the
interface to developers in the outside world. No exceptions.
• Anyone who doesn’t do this will be fired.”
42. @timoreilly #TechSummitPR
Write RFPs to require government sites to be built
on top of internal APIs that can also be used to
support external 3rd party sites.
44
46. @timoreilly #TechSummitPR
Language from the recreation.gov RFP
5.3. Public Interface Support Services
The system shall be designed in such a way that it is easy for third parties to
access the data and information contained within the Recreation.gov system in
machine-readable formats, so that third parties may easily integrate this information
into their applications, websites, products and services.
All elements of Section 5.3. shall be included in the R1S system at “Go-Live”.
The Contractor shall make it easy for a user of a third party application or website
that has chosen to integrate with Recreation.gov to search for inventory and real
time availability, and complete a reservation.
48
47. @timoreilly #TechSummitPR
5.3.1. Information Sharing
Objective: Third parties and members of the public shall be easily able to receive
access to the sharing service following Government and industry best practices,
such as self-provisioning. The information will play key roles in attracting new and
returning site visitors, informing and educating visitors on a wide-range of topics
and providing the basis of end-to-end travel planning experience.
The Contractor shall deliver automated and manual services in machine-readable
formats for the sharing of the consolidated recreation information described herein.
49
48. @timoreilly #TechSummitPR
5.3.1. Information Sharing (continued)
The Contractor shall ensure the data available via the sharing service represent the
most current data available on Recreation.gov, including (but not limited to)
recreation area information, maps, photos, activities, links to additional resources,
specific reservable inventory availability, and – when available – information about
specific pieces of inventory (i.e. campsite descriptions). In general, all of the
information available to users of Recreation.gov itself shall be made available to
third parties via the sharing service.
The sharing service shall provide a method for third parties to search available
inventory using common search criteria such as date range, location, site type, and
other attributes. In general, the same search capabilities provided to users of
Recreation.gov itself shall be made available to third parties via the sharing service.
.
50
49. @timoreilly #TechSummitPR
5.3.1. Information Sharing (continued)
The Contractor shall ensure the following information / data is not available via the
sharing service:
Personally-Identifiable-Information from individual users, such as name, address,
and birth date
User financial information such as credit card or bank account number
51
50. @timoreilly #TechSummitPR
5.3.2. Third Party Sales Strategy
Objective: Users of the third party applications, websites and services shall be able
to easily initiate transactions and complete reservations in the R1S system with a
minimum of hassle or complications following travel and hospitality industry best
practices.
In order to provide the best experience for the user and insure a clear path for
future innovation, the Contractor shall offer technology that facilitates the
ability for users to initiate and complete reservations from within third party
services.
52
51. @timoreilly #TechSummitPR
The Government has identified interest by commercial travel and recreation
planning companies that help facilitate Recreation.gov transactions as a part of a
commercial endeavor in which they could earn commissions on the inventory they
help sell. This indicates that such an arrangement could benefit both the
Government and the Contractor, by creating an additional sales & marketing
channel for increasing the number of reservations processed using the system.
The travel and hospitality industry, where such third-party sales channels and
commission systems are the norm, provides numerous examples of how such a
commission system could work. Most of these systems involve some sort of “per-
transaction” fixed or percentage-driven commission paid to participating third
parties that originate reservations.
53
54. @timoreilly #TechSummitPR
“You never want a serious crisis to go to
waste. And what I mean by that is an
opportunity to do things that you think you
could not do before.”
56
Rahm Emanuel
58. @timoreilly #TechSummitPR
“The legitimate object of government is to
do for the people what needs to be done,
but which they cannot, by individual
effort, do at all, or do so well, for
themselves.”
-Abraham Lincoln, July 1, 1854
60
59. @timoreilly #TechSummitPR
Data is the 21st Century Platform
We need standards for:
• Identity
• Payment
• Location
• Credit history
• Health history
• Privacy
• …
61
61. @timoreilly #TechSummitPR
Who sets the gauge rules the world
Sixty per cent of the world's
railways use 4 ft 8 1⁄2 inch
standard gauge, developed by
George Stephenson in 1822.
63
http://www.warwickshirerailways.com/lms/lnwrns305.htm
I’m here to talk about my notion of government as a platform. I want to start with a bit of personal history.
In 2008, when President Barack Obama was elected, with a campaign slogan “Change we can believe in,” I wondered whether part of that change could be bringing government digital technology into the 21st century. More concretely, could technology also help the nation do a better job of actually helping deliver services to its residents?
So I decided to do something to bring Silicon Valley to Washington. Jen Pahlka (whom you saw on stage earlier today) and I launched the Gov 2.0 Summit in Washington DC in 2009, with a focus on bringing together people from Silicon Valley with government leaders so that they could learn from each other.
Seven years on, we are seeing the fruits of that effort. Around America, rockstar tech talent is choosing government for the next act of their career. Above, from left, Mikey Dickerson (ex Google), head of the new US Digital Service, DJ Patil (ex-LinkedIn), first US Chief Data Scientist, below, Jascha Franklin-Hodge (ex Blue State Digital), CIO of Boston, Megan Smith (ex Google), US CTO, below, Twitter co-founder Jason Goldman now first White House Chief Digital Officer, and last but not least, successful Puerto Rican tech entrepreneur Giancarlo Gonzales, CIO of Puerto Rico.
Organizations like Code for America are working with cities and counties around the US
Bringing modern technology best practices to government:
User centered design
Agile, data-driven development
Cloud deployment and modern technology stacks
Open source software
Open data
Citizen engagement
And the new US Digital Services Playbook, authored by Jennifer Pahlka while she was Deputy United States Chief Technology Officer, is being used to guide the development of new digital services at the Federal level as well as here in Puerto Rico. In addition, Pahlka authored new guidance for Federal IT acquisition, and laid out the vision for the creation not only of the USDS but 18F, the new implementation unit at the General Services Administration.
But Jen has already talked about all of those things earlier today in her own talk. One of the key ideas I have wanted government to learn was that the most successful Silicon Valley technologies are platforms, and that government programs (both technology programs and real world programs) are most successful when they think of themselves as platforms as well.
I wrote an influential essay on the subject, which I published as part of a book called “Open Government.” In it, I said:
The lesson was most recently brought home by the Apple iPhone. In 2008, Apple had launched the App Store, and it was that, almost more than the phone itself, that transformed the smartphone market. Rather than the few dozen apps provided by Apple and the phone carriers, suddenly there were thousands, then hundreds of thousands, and eventually over a million apps. And customers went crazy. The center ad from Apple was the notice of 25 billion downloads. We’re well over double that now, and there are 1.3 million apps. This looked like a great target for government to emulate.
Some critics have interpreted this ideas as saying that the government should get out of the provision of services, and leave them to the private sector. This couldn’t be more wrong!
Think of the iPhone. Apple didn’t ship a bare phone with no applications! It delivered first class applications that fulfill all of the basic services, beautifully and well. And then they let the market add services that they would never have dreamed of.
That is how government as a platform should work as well.
One of the clearest expressions of the government as a platform is the road system, encompassing local, regional, and national highway systems. Government not only builds and maintains many of these roads, but also sets and enforces the rules of the road. But government doesn’t specify everything. The crowdsourced destinations we call cities determine where the roads go, and we the people are free to use them to go where-ever we want.
The US Interstate system, which provided a transformative economic foundation for the US, was championed by
President Eisenhower in 1956. It was a masterpiece of platform thinking.
High speed broadband is the 21st century equivalent of the highway system. It is a key enabler for private sector innovation. Laying fiber under the streets is the 21st century equivalent of building superhighways, electric grids, and modern sanitation
Infrastructure – all of the things that enabled the great growth of the US during the 20th century.
Government has been in this business for a long time. Consider weather.
Here’s Google’s forecast for San Juan when I was creating the slides for this talk. But where did that data come from?
I’ve always found myself wondering why people aren’t more aware of how government data powers non-governmental services that citizens take for granted, many of them never taking the time to think how much government investment went into building the infrastructure that makes it possible for the private sector to offer services like weather predictions.
How about Global positioning satellites? Here government investment in a hard, long term project, is paying off in uncounted new private sector developments.
A huge project with uncertain return, started in 1973 and now showing enormous fruit in the 21st century, with huge value add from the commercial sector. Everything from maps and directions on your phone to future self-driving cars spring from this platform investment, and the key policy decision to open the data and make it available for commercial use. No one dreamed of the unexpected applications that became possible by opening up this data. That’s why we need open web services by default.
After the 2012 election, when President Obama talked about his second term management agenda, open data, and its role in enabling private sector to build on government as a platform, was a key part of the message.
The nonprofit GovLab recently put up their “OpenData 500” - a list of 500 companies enabled by government open data. Not bad. There are thousands more. But nothing compared to the 1.3 million companies built on the Apple iPhone platform.
I was delighted to see here in Puerto Rico a site called tenotifi.co, using alerts from the Puerto Rico open data portal, among many others.
One of the most successful open data efforts by government is GTFS, the General Transit Feed Specification. If you use maps on your phone, and check transit routes and times, that data is supplied by your city using GTFS. What most people don’t realize is that it was the city of Portland, Oregon, which initiated this effort, reaching out to Google and others to get this project going.
And of course, cities are increasingly providing not just transit schedules, but real time data. But watch out for restrictive vendor contracts that prohibit government from providing that real time data to third party developers. Vendors like lock-in; governments must fight this tendency. I’ll talk more about that in a few minutes.
There are even very interesting projects to crowdsource real time transit data. Check out this project called MBTA Ninja out of Boston. It’s open source, and could be emulated elsewhere.
There are many other open source open data projects. For example, Code for America has produced a City Analytics Dashboard, which lets a city share real time activity on its website. Many cities don’t actually know who is using their site, when and for what. Making this data public can help in allocating resources more effectively!
Code for America has also produced open source open data tools for internal use. In Louisville, they built a Jail Population Management Dashboard to help judges and other legal officials help make informed sentencing decisions. The dashboard has also been implemented in Denver, and is available on the Code for America github repository for any other city that wants it.
Some of the Code for America open data projects have become companies. A blight status project originally developed for New Orleans is now a company called Civic Insight.
In fact, there’s now a venture fund, the GovTech Fund, specifically focused on funding civic and government technology startups. This is an important part of the Government as Platform ecosystem.
But despite all these successes, healthcare.gov was a massive failure, highlighting how much more work still has to be done.
Clay Shirky had a great analysis of what went wrong: “The preferred method for implementing large technology projects in Washington is to write the plans up front, break them into increasingly detailed specifications, then build what the specifications call for. It’s often called the waterfall method, because on a timeline the project cascades from planning, at the top left of the chart, down to implementation, on the bottom right. …the waterfall method amounts to a pledge by all parties not to learn anything while doing the actual work.”
By contrast, modern technology projects:
Break massive projects into smaller pieces
Release them iteratively and learn as they go
Focus relentlessly on user experience
So what’s still missing.
Let’s look at the current healthcare.gov and think about it a minute. It’s an information site, but it also helps you to connect to government workers, insurance sites, and perform actual transactions.
Here are some of the many things that are going on under the covers.
Do we do all that just for healthcare.gov,
and then do it all over again for immigration reform?
The UK government has asked themselves this same question, and has come up with a better answer.
Please roll this short video on the concept that was created by the UK Government Digital Service. https://www.youtube.com/watch?v=ZzPU6Pdw05s
I think the first thing I should have talked about more is one of the UK Government Digital Service design principles:
I’m not saying changing the way government contracts for and manages major technology programs will be easy.
If we want to understand how sites transform themselves from applications to platforms, it’s important to study another great technology platform success story: Amazon. It’s not just the ubiquitous e-commerce site.
It’s also a platform on which nearly every Silicon Valley startup, and many giant enterprises (and even government departments) build cloud services. Amazon was a pioneer in defining what we now call Cloud Computing. How did this happen?
I’m proud to say I played a small role in this transformation. Back in 2003, I gave a talk about the coming transformation of the web into a platform (which I came to call Web 2.0), and in it, I said: “A platform beats an application every time.” Jeff heard the talk, and asked me to come give it to his tech team, and then to an All-hands meeting at Amazon.
With characteristic insight and decisiveness, Jeff thought through what this meant, and then had the discipline to rebuild his company as a platform. As reported in Steve Yegge’s Platform Rant https://plus.google.com/+RipRowan/posts/eVeouesvaVX, he wrote a memo that went something like this.
They forced themselves to think through how to create a modular set of fundamental services that can be used like building blocks
They not only were required to use them themselves - no more silos or custom services that no one else can use —
but they also had to be the same services used internally that they would ultimately open up to the world.
So this is my advice to government:
Write RFPs to require contractors to build government sites on top of internal APIs that can also be used to support external 3rd party sites and services.
This is the model that has given us travel aggregators like Travelocity and Expedia and Kayak, allowing us to book flights, hotels and more without going to every individual site. American Airlines provides both bulk data to resellers as well as offering its own retail site. Think of this as a Wholesale/Retail model.
This is the same model used by government open data systems. The National Weather Service both runs its own retail weather site, but also is a wholesaler providing data to radio and television stations, internet weather services, smartphones, and even specialty sites for wind and kitesurfers. This is exactly the richness of delivery options that you get when government acts as a platform.
Alyssa Ravasio of hipcamp.com (disclosure: I am an investor) has been leading an effort to implement this model for a new RFP from the department of the Interior for the site recreation.gov, which provides camping reservations for National Parks. She has put together a consortium called accessland.org to create a standard that will allow third party “retail” sites like Hipcamp to offer access not just to National Parks but also state and local parks, and even private campgrounds.
There’s a really good example of the kind of language you want in the RFP for the new recreation.gov contract. I won’t read you every bit of detail here, but I’m going to include it in the slides for reference.
5.3. Public Interface Support Services
The system shall be designed in such a way that it is easy for third parties to access the data and information contained within the Recreation.gov system in machine-readable formats, so that third parties may easily integrate this information into their applications, websites, products and services.
All elements of Section 5.3. shall be included in the R1S system at “Go-Live”.
The Contractor shall make it easy for a user of a third party application or website that has chosen to integrate with Recreation.gov to search for inventory and real time availability, and complete a reservation.
5.3.1. Information Sharing
Objective: Third parties and members of the public shall be easily able to receive access to the sharing service following Government and industry best practices, such as self-provisioning. The information will play key roles in attracting new and returning site visitors, informing and educating visitors on a wide-range of topics and providing the basis of end-to-end travel planning experience.
The Contractor shall deliver automated and manual services in machine-readable formats for the sharing of the consolidated recreation information described herein.
5.3.1. Information Sharing (continued)
The Contractor shall ensure the data available via the sharing service represent the most current data available on Recreation.gov, including (but not limited to) recreation area information, maps, photos, activities, links to additional resources, specific reservable inventory availability, and – when available – information about specific pieces of inventory (i.e. campsite descriptions). In general, all of the information available to users of Recreation.gov itself shall be made available to third parties via the sharing service.
The sharing service shall provide a method for third parties to search available inventory using common search criteria such as date range, location, site type, and other attributes. In general, the same search capabilities provided to users of Recreation.gov itself shall be made available to third parties via the sharing service.
5.3.1. Information Sharing (continued)
The Contractor shall ensure the following information / data is not available via the sharing service:
Personally-Identifiable-Information from individual users, such as name, address, and birth date
User financial information such as credit card or bank account number
The portion in italics is not in the actual RFP, but is added here to our recommendations for absolute clarity.
5.3.2. Third Party Sales Strategy
Objective: Users of the third party applications, websites and services shall be able to easily initiate transactions and complete reservations in the R1S system with a minimum of hassle or complications following travel and hospitality industry best practices.
In order to provide the best experience for the user and insure a clear path for future innovation, the Contractor shall offer technology that facilitates the ability for users to initiate and complete reservations from within third party services.
The Government has identified interest by commercial travel and recreation planning companies that help facilitate Recreation.gov transactions as a part of a commercial endeavor in which they could earn commissions on the inventory they help sell. This indicates that such an arrangement could benefit both the Government and the Contractor, by creating an additional sales & marketing channel for increasing the number of reservations processed using the system.
The travel and hospitality industry, where such third-party sales channels and commission systems are the norm, provides numerous examples of how such a commission system could work. Most of these systems involve some sort of “per-transaction” fixed or percentage-driven commission paid to participating third parties that originate reservations.
But in making this kind of transformation, Jeff Bezos has one big advantage that Giancarlo Gonzales does not have.
He can write a memo like this! Jeff has a kind of authority at Amazon that’s hard to come by in the government sector. But it’s a key part of the success of agencies that have made these kinds of changes that they have top level political, who has been willing to crack heads when necessary. It takes a lot of will to make hard changes.
But in a political context, you can often get the impetus to change when there is a crisis. As Rahm Emanuel famously said in the wake of the 2008 financial crisis: “You never want a serious crisis to go to waste. And what I mean by that is an opportunity to do things that you think you could not do before.”
There’s a real question whether the US Digital Service would exist without the crisis of healthcare.gov, despite all of Jennifer Pahlka’s foresight and hard work in setting it up!
Perhaps Puerto Rico’s current financial crisis may also be just such an opportunity.
Remember what Jen Pahlka said about the savings that the UK GDS received when they consolidated their publishing into the gov.uk site. Not only did the site get much more traffic, it cost a fraction of the original approach. And since then, ongoing savings in other digital services have been even more striking.
I want to end on one further note, about the urgency of government getting deeper into the data platform business. Abraham Lincoln said. One role of government is to look out for the interests of everyone.
Data is the 21st century railway. We need standards for things like identity, payment, location, credit history,health history, and many other specialized types of data that help us manage the services we deliver to citizens and other residents.
Because unless government gets in the game, the rules and standards are going to be set by private companies, like Facebook, Google, Apple, Amazon, and Uber, who don’t always have everyone’s best interests at heart.
There’s something else I should have talked about: a lesson from British history and the design of real world platforms. Most of the world uses a standard gauge of railroad track originally developed by George Stephenson in 1822. It was a foundational tool for the British Empire, and was eventually copied by other nations around the world.
But ultimately, the lesson of the railroads, going back to George Stephenson, is that you standardize railroads by building tracks. This was also key to the success of the Internet. While other networking groups went into excruciating detail of pie-in-the-sky standards that were never built, the IETF (Internet Engineering Task Force) model was (as articulated by Dave Clark) “No kings, no priests. Just a rough consensus and running code.” That’s why GDS director Mike Bracken is speaking such an important truth when he says “The strategy is delivery.” So go forth and build the future!