My talk at the World Government Summit in Dubai on February 8, 2015. I talk about the pace of Moore's Law, and how AI, sensors, and on-demand are raising consumer expectations of government software. I go from there to my notion of government as a platform. PDF with Speaker notes - read the notes for the narrative that goes along with the slides.
It's Not About Technology (pdf with Notes)Tim O'Reilly
My talk at Velocity 2015 Optimized Business Day. I talk about the imperative to use technology to empower workers, not replace them. This isn't just for highly paid knowledge workers. Finding ways to put everyone to work productively is one of the great challenges of the 21st century. Bonus: a great segment from Steven Vincent Benet's poem John Brown's Body.
My grandfather wouldn't recognize what I do as workTim O'Reilly
Technology is radically changing the nature of work. As programmers, we have to take seriously our responsibility as creators of platforms for new kinds of workers.
Knowledge in the Age of Siri, Uber, and HololensTim O'Reilly
My keynote at the Stanford Center for Advanced Studies in the Behavioral Sciences annual summit. How knowledge is changing, becoming a part of real world services rather than a thing apart. Many of the slides are just pictures. The narrative is in the speaker notes, so be sure to download and read the whole thing.
My talk at Closing the Gap, Jeff Greene's conference on technology and income inequality, held in Palm Beach on Dec 7-8, 2015. I talk about lessons from technology for 21st century business.
Government as a Platform and the Digital Front DoorTim O'Reilly
My keynote at the National Association of Govenrment Web Professionals (NAGW) in Albuquerque on September 23, 2015. I talk about government as a platform, but also about the Code for America Digital Front Door process for building a user-centric website. Be sure to read the notes, which contain the text of the talk.
The AIs Are Not Taking Our Jobs...They Are Changing ThemTim O'Reilly
My talk at the Web Summit in Dublin on November 6, 2014. Reflections on the notion that AI will take away jobs, and our need to recognize and redefine the human role in the applications we build. Covers many of the same ideas as my "Internet of Things and Humans" talk, but from a slightly different angle.
Government as a Platform: What We've Learned Since 2008 (pdf with notes)Tim O'Reilly
My talk at the UK Government Digital Service Sprint 15 event in London, February 2, 2015. I talk about my idea of government as a platform, and what I've learned since I first articulated the idea, with specific reference to what the GDS has taught me about the idea.
It's Not About Technology (pdf with Notes)Tim O'Reilly
My talk at Velocity 2015 Optimized Business Day. I talk about the imperative to use technology to empower workers, not replace them. This isn't just for highly paid knowledge workers. Finding ways to put everyone to work productively is one of the great challenges of the 21st century. Bonus: a great segment from Steven Vincent Benet's poem John Brown's Body.
My grandfather wouldn't recognize what I do as workTim O'Reilly
Technology is radically changing the nature of work. As programmers, we have to take seriously our responsibility as creators of platforms for new kinds of workers.
Knowledge in the Age of Siri, Uber, and HololensTim O'Reilly
My keynote at the Stanford Center for Advanced Studies in the Behavioral Sciences annual summit. How knowledge is changing, becoming a part of real world services rather than a thing apart. Many of the slides are just pictures. The narrative is in the speaker notes, so be sure to download and read the whole thing.
My talk at Closing the Gap, Jeff Greene's conference on technology and income inequality, held in Palm Beach on Dec 7-8, 2015. I talk about lessons from technology for 21st century business.
Government as a Platform and the Digital Front DoorTim O'Reilly
My keynote at the National Association of Govenrment Web Professionals (NAGW) in Albuquerque on September 23, 2015. I talk about government as a platform, but also about the Code for America Digital Front Door process for building a user-centric website. Be sure to read the notes, which contain the text of the talk.
The AIs Are Not Taking Our Jobs...They Are Changing ThemTim O'Reilly
My talk at the Web Summit in Dublin on November 6, 2014. Reflections on the notion that AI will take away jobs, and our need to recognize and redefine the human role in the applications we build. Covers many of the same ideas as my "Internet of Things and Humans" talk, but from a slightly different angle.
Government as a Platform: What We've Learned Since 2008 (pdf with notes)Tim O'Reilly
My talk at the UK Government Digital Service Sprint 15 event in London, February 2, 2015. I talk about my idea of government as a platform, and what I've learned since I first articulated the idea, with specific reference to what the GDS has taught me about the idea.
An Operating System for the Real WorldTim O'Reilly
My keynote at the Concur #PerfectTrip Devcon on October 2, 2013. I talk about the "internet operating system," and how sensors are turning it into a real world operating system, with "context aware programming." I use this metaphor to give lessons from some projects and startups putting these principles to work, including Tripit, the Google Autonomous Vehicle, Square, Uber, and Google Now.
Government as a Platform: What We've Learned Since 2008 (ppt)Tim O'Reilly
My talk at the UK Government Digital Service Sprint 15 event in London, February 2, 2015. I talk about my idea of government as a platform, and what I've learned since I first articulated the idea, with specific reference to what the GDS has taught me about the idea.
Technology and Trust: The Challenge of 21st Century GovernmentTim O'Reilly
My talk at the 2013 Social Innovation Summit. Democracies get their strength from the people’s trust. When the interactions that people have with government are so divorced from how they live their lives, or are hard and unpleasant, what does that do to the trust that underlies our democracies? At Code for America, we try to restore trust in government by building interfaces to essential government services that are simple, beautiful, and easy to use.
We take four approaches: 1) we work directly with government officials (at the local level) to create the capacity inside government to build innovative solutions to hard problems; 2) we build communities of technologists and citizens who want to lend their skills to help build their governments; 3) we build tools that make citizen interactions with government easier, simpler, and more elegant, so that the experience of government is positive and breeds trust. 4) We incubate and accelerate civic startups to create new
economic models for those tools.
Don’t stop believing that government can work, and can be a force for good
Open Data: From the Information Age to the Action Age (PDF with notes)Tim O'Reilly
This is the presentation I made at the UK Department for International Aid/Omidyar Network OpenUp! conference in London on November 13, 2012. I talk about open government not as a platform for transparency or citizen engagement, but for a developer ecosystem building useful services. A video of this talk is available at http://www.youtube.com/watch?feature=player_embedded&v=OIlxdpfu71o
How is Big Content Different From Big Data?John Mancini
Moving the Mountain -- Evanta CIO Presentation on Big Data and Big Content -- central premise -- Big Data analysis without a strategy for the Content that usually fulfills the analytics is a waste of time.
Is IT Really the Villain? - Future of Technology in the EnterpriseJohn Mancini
Is IT the Villain? - The Future of Technology in the Enterprise -- A summary of my keynote presentation at the CITE Conference and Expo in San Francisco. How do organizations deal with the advantages of social, mobile, and consumer technologies without losing control?
My talk to the joint OECD/G20 German Presidency conference on digitalization in Berlin on January 12, 2017. Fitness landscapes as applied to technology, business, and the economy. Note that the fitness landscape slides will not be animated in this PDF, which I shared this way so that you could see my narrative in the speaker notes. While it has some slides in common with my White House Frontiers conference talk, it includes a bunch of other material.
Oakland Public Ethics Commission: Transparency, Open Data, and Gov as PlatformTim O'Reilly
I spoke at the Oakland Public Ethics commission on June 25, 2013. I was trying to set some context about how the ideas of transparency, open data, and government platform should shape their thinking. This is a PDF with notes on my talking points below each slide.
World Government Summit on Open Source (keynote file)Tim O'Reilly
This is the keynote file for my talk at the Acquia World Government Summit on Open Source. I talked about the role of open source in the internet, and the role it can play in government.
World Government Summit on Open SourceTim O'Reilly
PDF of slides and notes from my keynote at Acquia's World Government Summit on Open Source in Washington DC October 11, 2012. I talk about how open source enabled the internet as a platform, and how it can enable government as a platform. I talk about examples from the internet and from Code for America's work with cities. I crib shamelessly from some of Jen Pahlka's talks about Code for America, and some of the lessons that can be taken from her work.
Mastering the demons of our own designTim O'Reilly
My talk about lessons for government from high tech algorithmic systems, given as part of the Harvard Science and Democracy lecture series on April 21, 2021. Download ppt for speaker's notes.
My keynote at the Twilio developer conference on September 19, 2013 in San Francisco. Reflections on the internet as a platform, why applications like Square, Uber, and the Google autonomous vehicle tell us what that platform makes possible, and why it's imperative for entrepreneurs to create more value than they capture. I also talk about Code for America, government as platform, and Twilio for Good.
An Operating System for the Real WorldTim O'Reilly
My keynote at the Concur #PerfectTrip Devcon on October 2, 2013. I talk about the "internet operating system," and how sensors are turning it into a real world operating system, with "context aware programming." I use this metaphor to give lessons from some projects and startups putting these principles to work, including Tripit, the Google Autonomous Vehicle, Square, Uber, and Google Now.
Government as a Platform: What We've Learned Since 2008 (ppt)Tim O'Reilly
My talk at the UK Government Digital Service Sprint 15 event in London, February 2, 2015. I talk about my idea of government as a platform, and what I've learned since I first articulated the idea, with specific reference to what the GDS has taught me about the idea.
Technology and Trust: The Challenge of 21st Century GovernmentTim O'Reilly
My talk at the 2013 Social Innovation Summit. Democracies get their strength from the people’s trust. When the interactions that people have with government are so divorced from how they live their lives, or are hard and unpleasant, what does that do to the trust that underlies our democracies? At Code for America, we try to restore trust in government by building interfaces to essential government services that are simple, beautiful, and easy to use.
We take four approaches: 1) we work directly with government officials (at the local level) to create the capacity inside government to build innovative solutions to hard problems; 2) we build communities of technologists and citizens who want to lend their skills to help build their governments; 3) we build tools that make citizen interactions with government easier, simpler, and more elegant, so that the experience of government is positive and breeds trust. 4) We incubate and accelerate civic startups to create new
economic models for those tools.
Don’t stop believing that government can work, and can be a force for good
Open Data: From the Information Age to the Action Age (PDF with notes)Tim O'Reilly
This is the presentation I made at the UK Department for International Aid/Omidyar Network OpenUp! conference in London on November 13, 2012. I talk about open government not as a platform for transparency or citizen engagement, but for a developer ecosystem building useful services. A video of this talk is available at http://www.youtube.com/watch?feature=player_embedded&v=OIlxdpfu71o
How is Big Content Different From Big Data?John Mancini
Moving the Mountain -- Evanta CIO Presentation on Big Data and Big Content -- central premise -- Big Data analysis without a strategy for the Content that usually fulfills the analytics is a waste of time.
Is IT Really the Villain? - Future of Technology in the EnterpriseJohn Mancini
Is IT the Villain? - The Future of Technology in the Enterprise -- A summary of my keynote presentation at the CITE Conference and Expo in San Francisco. How do organizations deal with the advantages of social, mobile, and consumer technologies without losing control?
My talk to the joint OECD/G20 German Presidency conference on digitalization in Berlin on January 12, 2017. Fitness landscapes as applied to technology, business, and the economy. Note that the fitness landscape slides will not be animated in this PDF, which I shared this way so that you could see my narrative in the speaker notes. While it has some slides in common with my White House Frontiers conference talk, it includes a bunch of other material.
Oakland Public Ethics Commission: Transparency, Open Data, and Gov as PlatformTim O'Reilly
I spoke at the Oakland Public Ethics commission on June 25, 2013. I was trying to set some context about how the ideas of transparency, open data, and government platform should shape their thinking. This is a PDF with notes on my talking points below each slide.
World Government Summit on Open Source (keynote file)Tim O'Reilly
This is the keynote file for my talk at the Acquia World Government Summit on Open Source. I talked about the role of open source in the internet, and the role it can play in government.
World Government Summit on Open SourceTim O'Reilly
PDF of slides and notes from my keynote at Acquia's World Government Summit on Open Source in Washington DC October 11, 2012. I talk about how open source enabled the internet as a platform, and how it can enable government as a platform. I talk about examples from the internet and from Code for America's work with cities. I crib shamelessly from some of Jen Pahlka's talks about Code for America, and some of the lessons that can be taken from her work.
Mastering the demons of our own designTim O'Reilly
My talk about lessons for government from high tech algorithmic systems, given as part of the Harvard Science and Democracy lecture series on April 21, 2021. Download ppt for speaker's notes.
My keynote at the Twilio developer conference on September 19, 2013 in San Francisco. Reflections on the internet as a platform, why applications like Square, Uber, and the Google autonomous vehicle tell us what that platform makes possible, and why it's imperative for entrepreneurs to create more value than they capture. I also talk about Code for America, government as platform, and Twilio for Good.
In this session, we are going to brand a SharePoint site from start to finish. We will use SharePoint Designer, HTML and custom CSS to design a site how not to look like SharePoint. We'll touch upon themes, page layouts as well as master page design. As well as learn how to upgrade a SharePoint 2007 design to SharePoint 2010.
This session is focused on designers well versed with HTML and CSS but might not have the SharePoint development experience. Within the session, we'll also look at usability, accessibility and best practices on branding SharePoint public facing sites.
Winds of change: The shifting face of leadership in business is an Audi report, written by The Economist Intelligence Unit. It delves into the attributes that business leaders need, the factors that influence them and how they can lead most effectively.
Security within SharePoint has become top priority through the various events that have been seen in the news recently. SharePoint is as secure as you make it and is available as much or as little as you decide. Microsoft documentation clearly defines how to configure and secure your environment, yet there are still many environments that are available for the world to see. In this web session we will look at the core decision for any SharePoint solution, Authentication and Authorizing end users. We will discuss the vast array of options with pros and cons for each option.
Krysa - Speciál, Prosinec - vládne Krysa, Potřebuji nový začátek, Život musí plynout jako řeka, bydlení: Adventní interiér, Energie dní: týden od 5.12. 2016
What are the materials that give structure and strength to Batman’s suit, and how durable are they? We've taken a deeper look to examine just how unbreakable this superhero really is in this infographic.
Read more: http://on.mash.to/1rg2jM0
Guide d'installation du système de boyau / flexible rétractable Rétraflex
https://www.homexity.com/retraflex-flexible-boyau-retractable-mural-c102x2542861
Reinventing Healthcare to Serve People, Not InstitutionsTim O'Reilly
My talk at South by Southwest on March 16, 2015. I use examples from consumer technology (the Apple Store, Uber/Lyft, and Google Now) to show where "the bar" is now for user experience, and what that should teach us about how to redesign healthcare. I also talk about the work of Code for America to debug the UX for CalFresh and MediCal.
My talk from Tech Summit Puerto Rico 2015. An update of my thinking on Government as a Platform. Includes guidance on a model RFP for government services built as modular components called by APIs and so enabling external 3rd party services as well.
Andrew Auernheimer - Hacktivism for profit and gloryHackIT Ukraine
В докладе описывается использование технологий для нападнения и получения прибыли от мировых держав и крупных корпораций. Подчеркиваются реальные атаки против компаний из Fortune 500 таких, как AT&T, Apple и Amazon, а также мировых правительств.
What The Crap is Next for Social Media?Eric T. Tung
What's next after SoLoMo? What are the bigger trends taking over Social Media in the next five or ten years? Check out these six macro trends: Consolidation of Social Networks, Social Tool Aggregation, Crowdsourcing, Sharing Economy, Big Data and The Quantified Self.
Why Everyone Needs DevOps Now: My Fourteen Year Journey Studying High Perform...Akamai Technologies
How do great IT organizations simultaneously deliver stellar service levels and fast flow of new features into production? It requires creating a “super-tribe”, where development, test, IT operations and information security genuinely work together to solve business objectives as opposed to throwing each under the bus. In this talk, Gene Kim will describe what successful development organization transformations look like, and how they were achieved from a Dev and Ops perspective. Drawing upon a 14 year study of high performing IT organizations, Gene will share the best known methods, recipes and case studies of how to implement successful DevOps-style transformations. See Gene Kim's Edge Presentation: http://www.akamai.com/html/custconf/edgetv-developers.html#gene-kim
The Akamai Edge Conference is a gathering of the industry revolutionaries who are committed to creating leading edge experiences, realizing the full potential of what is possible in a Faster Forward World. From customer innovation stories, industry panels, technical labs, partner and government forums to Web security and developers' tracks, there’s something for everyone at Edge 2013.
Learn more at http://www.akamai.com/edge
Lessons from Software for Synthetic BiologyTim O'Reilly
In my November 4, 2015 keynote at the SynBioBeta conference, I talk about lessons from open source software and the internet that should shape our thinking about the bio revolution. Licenses are only part of the open source story. The architecture of interoperability may matter even more.
Essay on Roger and Me1
Roger And Me Sociology
Rogerian Essay
MES Essay
Michael Moores Roger & Me Essay
Roger And Me
Roger And Me Essay
Urban Inequality
4 Technology Trends to Watch - Growth of Mobile, Internet of Things, 3D Print...Mike Merrill
Presentation delivered as a Keynote at The Pinnacle Corporation's Annual Customer Event. Discusses mobile, Internet of Things, 3D Printing, and Collaborative Consumption. Mentions IFTTT, SmartThings, Belkin WeMo, MakerBot, Foursquare among others
Identity Live in Austin 2018 keynote presentation
Presenters:
Hermann Wimmer, Chief Revenue Officer & Global Field Operations, ForgeRock
Steve Ferris, SVP, Global Customer Success and Co-Founder, ForgeRock
Peter Barker, EVP & Chief Product Officer, ForgeRock
Launch of the #OYOD idea at the 2014 Computers, Privacy and Data Protection C...Bruno Segers
Launch of the Real Deal and the #OYOD (Own Your Own Data) idea during the Computers, Privacy and Data Protection Conference (CPDP) in January 2014 in Brussels
Similar to Helping Government Keep Up with Moore's Law (20)
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
18. @timoreilly #WorldGovSummit
Modern Technology Best Practices
• User centered design
• Agile, data-driven development
• Cloud deployment and modern technology stacks
• Open source software
• Open data
• Citizen engagement
19.
20. @timoreilly #WorldGovSummit
Government as a Platform
21
Government as a platform
means an end to the design of
only complete, closed
“applications.” The government
should provide fundamental
applications, and services on
which we, the people, can
build additional applications.
22. @timoreilly #WorldGovSummit
GPS: A 21st century platform launched in 1973
Massive investment for uncertain return
Policy decisions can have enormous impact
Marketplaces take time to develop, and go in
unexpected directions
23
23. @timoreilly #WorldGovSummit
“We’ve opened up huge amounts of
government data to the American
people, and put it on the Internet for
free.... And what’s happening is
entrepreneurs and business owners
are now using that data -- the
people’s data --to create jobs and
solve problems that government
can’t solve by itself or can’t do as
efficiently.”
24
President Barack Obama
26. @timoreilly #WorldGovSummit
Some of what that entails
Low level “infrastructure as
a service”
Storage
Computation
Internal “Housekeeping”
services
Security
Performance monitoring
Connection to other services
Insurance providers
State exchangesrvice
Identity
Location
Employment status
Income verification
User Interface
Web site
Email
Call Center
33. @timoreilly #WorldGovSummit
Jeff’s Memo
34
• “All teams will henceforth expose their data and functionality through service
interfaces.
• Teams must communicate with each other through these interfaces.
• There will be no other form of inter-process communication allowed: no direct
linking, no direct reads of another team’s data store, no shared memory model,
no back-doors whatsoever. The only communication allowed is via service
interface calls over the network.
• It doesn’t matter what technology they use.
• All service interfaces, without exception, must be designed from the ground up
to be externalizable. That is to say, the team must plan and design to be able to
expose the interface to developers in the outside world. No exceptions.
• Anyone who doesn’t do this will be fired.”
38. @timoreilly #WorldGovSummit
Write RFPs to require government sites to be built
on top of internal APIs that can also be used to
support external 3rd party sites.
39
42. @timoreilly #WorldGovSummit
“The legitimate object of
government is to do for the
people what needs to be done,
but which they cannot, by
individual effort, do at all, or do
so well, for themselves.”
-Abraham Lincoln, July 1, 1854
43
43. @timoreilly #WorldGovSummit
Data is the 21st Century Platform
We need standards for:
•Identity
•Payment
•Location
•Credit history
•Health history
•Privacy
•…
44
45. @timoreilly #WorldGovSummit
Who sets the gauge rules the world
Sixty per cent of the world's
railways use 4 ft 8 1⁄2 inch
standard gauge, developed
by George Stephenson in
1822.
46
rerailways.com/lms/lnwrns305.htm
Four or five years ago, I was at dinner with Reid Hoffman, the founder and chairman of LinkedIn, and Senator Sheldon Whitehouse of Rhode Island. In the course of the conversation, I remarked, “We need a Moore’s Law for healthcare.” The Senator asked, “What’s Moore’s Law?” Reid’s answer was classic. “You have to understand, Senator, that in Washington, you assume that every year, things will cost more and do less. In Silicon Valley, we assume that every year, things will cost less and do more.”
Of course, Moore’s Law is that famous doubling of chip density every 18 months that has enabled the computing revolution, that, as everyone says, means that your watch has more computing power than we used to get to the moon in 1969.
Oh, wait. That’s supposed to be a cheap watch, not an Apple Watch. The Apple watch has WAY more computing power than we used to get to the moon.
Moore’s Law has been responsible for a cascade of miracles.
Who’d have thought that we’d be talking to our phones and asking them questions in plain language?
Or that our phones would interrupt us to warn us of a change in the weather or the traffic from the expected everyday pattern?
One of the biggest changes in user expectation that technology will bring into our everyday lives in the next few years is going to be via “agents” like Siri and Google Now, which will bring predictive analytics to bear on routine tasks that we already depend on our computers for.
We can even set conditions that are triggered only when we are in certain locations. It is quite remarkable to be able to say to your phone “OK, Google Now, remind me to buy currants next time at Whole Foods” and have an alert show up the next time I am at the store!
Who would have thought that we’d be seriously talking about self-driving cars?
In a world with connected sensors everywhere, on demand services, and AI in our pockets, every industry and every organization will have to transform itself in the next few years.
The internet is not just something that affects media. It’s coming to every real-world service.
I’ve organized a new event on this subject - how are AI, robotics, platforms for on-demand work, augmented reality, and other Unicorn technologies going to change the way we work, the way our companies are organized, and the kinds of problems we can solve?
I’ve been thinking a lot about the way that technology is changing the very nature of the firm
and the way work is organized.
Government too has to change.
I took a look at the Dubai government home page, and it looks pretty good. What I like is that it is user-centered rather than government centered. It’s about what the visitor to the site wants to know, rather than what the government wants to say about itself. Far too many government sites are brochures for their agencies, rather than applications to serve their users.
But the bar is constantly being raised. You have to ask yourself. In a world where services like Uber put location intelligence, automated routing, on demand labor together into an app that completely rethinks an industry hundreds of years old, creating a magical user experience where a car can find a passenger for pickup in real time…
Why does government technology so often still look like this? This is the online application for food assistance in the state of California.
Jake Solomon, who works at Code for America in the area of digital access to social services, asks why the process doesn’t instead look like this: the government knows you’ve left your job because your employer is no longer filing their regular payroll tax contributions - or perhaps you simply text the fact in - and the state, which knows your income level, automatically starts your benefits.
My colleagues at Code for America, the United States Digital Service, and other similar organizations around the world, are working on problems like this - rethinking the way that government delivers services, so that they are developed in a way that is simple, beautiful, and easy to use, just like the best apps of the modern consumer technology world.
Part of Code for America’s dream was to make public service “cool” again for technologists. Seven years on, we are seeing the fruits of that effort. Around America, rockstar tech talent is choosing government for the next act of their career. Above, from left, Mikey Dickerson (ex Google), head of the new US Digital Service, DJ Patil (ex-LinkedIn), first US Chief Data Scientist, below, Jascha Franklin-Hodge (ex Blue State Digital), CIO of Boston, Megan Smith (ex Google), US CTO, below, Twitter co-founder Jason Goldman now first White House Chief Digital Officer, and last but not least, successful Puerto Rican tech entrepreneur Giancarlo Gonzales, who became CIO of Puerto Rico.
These people are bringing modern technology best practices to government:
User centered design
Agile, data-driven development
Cloud deployment and modern technology stacks
Open source software
Open data
Citizen engagement
And the new US Digital Services Playbook, authored by Jennifer Pahlka while she was Deputy United States Chief Technology Officer, is being used to guide the development of new digital services at the Federal level and elsewhere around the US. In addition, Pahlka, who is also speaking here at the Summit, authored new guidance for Federal IT acquisition, and laid out the vision for the creation not only of the USDS but 18F, the new implementation unit at the General Services Administration.
But you should hear about those things from Jen. One of the key ideas that we haven’t yet talked about today is that the most successful Silicon Valley technologies are platforms, and that government programs (both technology programs and real world programs) are most successful when they think of themselves as platforms as well.
I wrote an influential essay on the subject, which I published as part of a book called “Open Government.” In it, I said:
When I wrote that piece, I was using a lesson taught us by the Apple iPhone. The iPhone came out in 2007, and it was an amazing new phone. But then, In 2008, Apple launched the App Store, and it was that, almost more than the phone itself, that transformed the smartphone market. Rather than the few dozen apps provided by Apple and the phone carriers, suddenly there were thousands, then hundreds of thousands, and eventually over a million apps. And customers went crazy. The center ad from Apple was the notice of 25 billion downloads. We’re well over 100 billion now, and there are 1.5 million apps. This looked like a great target for government to emulate.
Some critics have interpreted this ideas as saying that the government should get out of the provision of services, and leave them to the private sector. This couldn’t be more wrong!
Think of the iPhone. Apple didn’t ship a bare phone with no applications! It delivered first class applications that fulfill all of the basic services, beautifully and well. And then they let the market add services that they would never have dreamed of.
That is how government as a platform should work as well.
People forget that government at its best does the same thing. Global positioning satellites are a great example. Here government investment in a hard, long term project, is paying off in uncounted new private sector developments.
A huge project with uncertain return, started in 1973 and now showing enormous fruit in the 21st century, with huge value add from the commercial sector. Everything from maps and directions on your phone to future self-driving cars spring from this platform investment, and the key policy decision to open the data and make it available for commercial use. No one dreamed of the unexpected applications that became possible by opening up this data. That’s why we need open web services by default.
After the 2012 election, when President Obama talked about his second term management agenda, open data, and its role in enabling private sector to build on government as a platform, was a key part of the message.
So what’s still missing.
Let’s look at the current healthcare.gov and think about it a minute. It’s an information site, but it also helps you to connect to government workers, insurance sites, and perform actual transactions.
Here are some of the many things that are going on under the covers.
Do we do all that just for healthcare.gov,
and then do it all over again for immigration reform?
Why does every government agency, every state, and every city contract for its own unique apps, which don’t work the same way or build on the same platform?
The UK government has asked themselves this same question, and has come up with a better answer.
Please roll this short video on the concept that was created by the UK Government Digital Service. https://www.youtube.com/watch?v=ZzPU6Pdw05s
I’m not saying changing the way government contracts for and manages major technology programs will be easy.
If we want to understand how sites transform themselves from applications to platforms, it’s important to study another great technology platform success story: Amazon. It’s not just the ubiquitous e-commerce site.
It’s also a platform on which nearly every Silicon Valley startup, and many giant enterprises (and even government departments) build cloud services. Amazon was a pioneer in defining what we now call Cloud Computing. How did this happen?
I’m proud to say I played a small role in this transformation. Back in 2003, I gave a talk about the coming transformation of the web into a platform (which I came to call Web 2.0), and in it, I said: “A platform beats an application every time.” Jeff heard the talk, and asked me to come give it to his tech team, and then to an All-hands meeting at Amazon.
With characteristic insight and decisiveness, Jeff thought through what this meant, and then had the discipline to rebuild his company as a platform. As reported in Steve Yegge’s Platform Rant https://plus.google.com/+RipRowan/posts/eVeouesvaVX, he wrote a memo that went something like this.
They forced themselves to think through how to create a modular set of fundamental services that can be used like building blocks
They not only were required to use them themselves - no more silos or custom services that no one else can use —
but they also had to be the same services used internally that they would ultimately open up to the world.
This of course is the hardest part of Jeff’s prescription for government to copy
So this is my advice to government:
Write RFPs to require contractors to build government sites on top of internal APIs that can also be used to support external 3rd party sites and services.
This is the model that has given us travel aggregators like Travelocity and Expedia and Kayak, allowing us to book flights, hotels and more without going to every individual site. American Airlines provides both bulk data to resellers as well as offering its own retail site. Think of this as a Wholesale/Retail model.
This is the same model used by government open data systems. The National Weather Service both runs its own retail weather site, but also is a wholesaler providing data to radio and television stations, internet weather services, smartphones, and even specialty sites for wind and kitesurfers. This is exactly the richness of delivery options that you get when government acts as a platform.
Alyssa Ravasio of hipcamp.com (disclosure: I am an investor) has been leading an effort to implement this model for a new RFP from the department of the Interior for the site recreation.gov, which provides camping reservations for National Parks. She has put together a consortium called accessland.org to create a standard that will allow third party “retail” sites like Hipcamp to offer access not just to National Parks but also state and local parks, and even private campgrounds.
I want to end on one further note, about the urgency of government getting deeper into the data platform business. Abraham Lincoln said. One role of government is to look out for the interests of everyone.
Data is the 21st century railway. We need standards for things like identity, payment, location, credit history,health history, and many other specialized types of data that help us manage the services we deliver to citizens and other residents.
Because unless government gets in the game, the rules and standards are going to be set by private companies, like Facebook, Google, Apple, Amazon, and Uber, who don’t always have everyone’s best interests at heart.
There’s something else I should have talked about: a lesson from British history and the design of real world platforms. Most of the world uses a standard gauge of railroad track originally developed by George Stephenson in 1822. It was a foundational tool for the British Empire, and was eventually copied by other nations around the world.
But ultimately, the lesson of the railroads, going back to George Stephenson, is that you standardize railroads by building tracks. This was also key to the success of the Internet. While other networking groups went into excruciating detail of pie-in-the-sky standards that were never built, the IETF (Internet Engineering Task Force) model was (as articulated by Dave Clark) “No kings, no priests. Just a rough consensus and running code.” That’s why GDS director Mike Bracken is speaking such an important truth when he says “The strategy is delivery.” So go forth and build the future!