There’s no way around it — any design system project comes with disagreement and spirited debate. Because a design system serves not just many products, but also many stakeholders, from designers and engineers, to marketers and content strategists. Each product team and each discipline brings a unique set of goals and perspectives, and often they’re at odds. These disagreements, if left unresolved, can K.O. your design system before it even gets started. I know, because it’s happened to me. The good news is — it doesn’t need to be this hard. Through my successes and failures building design systems, I’ve uncovered some strategies you can use to keep your team moving forward in harmony. You’ll leave this talk with an understanding of the following: - How to document governance processes to help your team answer the most polarizing questions surrounding design systems, such as when to use an existing component vs create a new component. - How to involve stakeholders across your organization, without stalling your design system or falling victim to design by committee. - How to define your design system team’s roles and responsibilities, as well as how others can contribute to the system.
Design Systems - JD Jones | UMD Monday Tech TalksJD Jones
I discuss what design systems are, how to build one, and how to overcome some common challenges. These slides are from a tech talk for the University of Maryland's Human-computer Interaction Master's program.
Calculating the ROI of UX with Standard Financial Modelsuxpin
You'll learn:
- How to create a UX ROI model with decision trees and expected values
- How to forecast the effect of UX on sales
- How to use SUS and NPS to measure the effect of UX
This is part one of the Lean UX workshops outlining in a practical way, the Lean UX processes. These workshops are run as part of the Lean UX Labs experiment.
Presented by Ari Weissman. How do you start from scratch? How do you build and grow a UX team within your organization where none existed?
Many organizations “do UX” in name only. There are people who might have the UX Designer title, but aren’t talking to users, leaving the product or engineering teams to drive the experience. It’s not that these organizations don’t want to be user-driven. It’s just that they don’t know how. That is what I walked into when I started as Director of UX for [my company].
This is the story of my ongoing successes and failures at building a UX practice. It’s not about one decision, but the many strategies you can employ to build, grow, and thrive.
Building a UX Process at Salesforce that Promotes Focus and Creativityuxpin
You'll learn:
- How Salesforce designed a large-scale UX process across teams
- Why certain design activities were chosen over others
- How to preserve design quality at scale
Creating and Scaling an Enterprise Design Systemuxpin
You'll learn:
- How to create a unified design language for a complex organization.
- How to use the most efficient processes and tools for maintaining the design system.
- How to scale code and interaction patterns across platforms and products.
From 6 to 126 in 4 Years: The Story Behind Atlassian Designuxpin
You'll learn:
- How to lead design teams through periods of rapid growth
- How to change design processes, build design culture, and scale teams over time
- How to engage engineering and product teams to create a customer-focused organization
Design Systems - JD Jones | UMD Monday Tech TalksJD Jones
I discuss what design systems are, how to build one, and how to overcome some common challenges. These slides are from a tech talk for the University of Maryland's Human-computer Interaction Master's program.
Calculating the ROI of UX with Standard Financial Modelsuxpin
You'll learn:
- How to create a UX ROI model with decision trees and expected values
- How to forecast the effect of UX on sales
- How to use SUS and NPS to measure the effect of UX
This is part one of the Lean UX workshops outlining in a practical way, the Lean UX processes. These workshops are run as part of the Lean UX Labs experiment.
Presented by Ari Weissman. How do you start from scratch? How do you build and grow a UX team within your organization where none existed?
Many organizations “do UX” in name only. There are people who might have the UX Designer title, but aren’t talking to users, leaving the product or engineering teams to drive the experience. It’s not that these organizations don’t want to be user-driven. It’s just that they don’t know how. That is what I walked into when I started as Director of UX for [my company].
This is the story of my ongoing successes and failures at building a UX practice. It’s not about one decision, but the many strategies you can employ to build, grow, and thrive.
Building a UX Process at Salesforce that Promotes Focus and Creativityuxpin
You'll learn:
- How Salesforce designed a large-scale UX process across teams
- Why certain design activities were chosen over others
- How to preserve design quality at scale
Creating and Scaling an Enterprise Design Systemuxpin
You'll learn:
- How to create a unified design language for a complex organization.
- How to use the most efficient processes and tools for maintaining the design system.
- How to scale code and interaction patterns across platforms and products.
From 6 to 126 in 4 Years: The Story Behind Atlassian Designuxpin
You'll learn:
- How to lead design teams through periods of rapid growth
- How to change design processes, build design culture, and scale teams over time
- How to engage engineering and product teams to create a customer-focused organization
Design leader and UX/Design Ops author Marti Gold shares her best practices for creating a usable design system. That's a design system that PEOPLE WILL ACTUALLY USE. Without making it anyone's full time job to maintain.
Presented at Firecat First Friday, June 2021.
Firecat Studio hosts UX, Usabillity, Accessibility, Digital Marketing, Creative and like topics to further our mission of making the world better, one experience at a time.
https://firecatstudio.com
Presented by David Herring. Inclusive design is the practice of designing solutions to be accessible to as many people as possible. While it feels great to think about doing, it can feel overwhelming to think about implementing – especially across multidisciplinary teams of designers, developers, and testers in a fast-paced, agile web-based environment.
In this session, you will learn how to make accessibility part of your organization’s design, development, and testing practices. We’ll share ways we’ve partnered with these teams to bake accessibility into the tools they use (such as design systems and libraries) resulting in more accessible solutions out-of-the-box, how to make the case for accessibility, and how we’ve addressed common challenges in enterprise and government projects.
A Lean Design Process for Creating Awesome UXAnnie Wang
Lean UX is a proven approach for lean startup environment. My lean UX process is based on a commonly 6 step cycle ux process. In my practice with a few startups, I found it worked better for me to split the first step “concept” into 2 steps: discovery and wireframe. Thus my process is 7 steps – discovery, Wireframe, prototype, validate internally, test externally, summarize, iterate.
Surviving Back to Back Design Sprints and Securing UX Presence in Product DesignUXPA International
A modified Google Ventures design sprint methodology was applied to seven back to back design sprints on three product lines. The UX team had previously been a reactive agile design team that had minimal support from product owners and stakeholders. With management championship, the design sprints were implemented with the UX team, product owners and stakeholders. Additions were made to the Google Venture methods to minimize our internal challenges and increase the success of the sprint. Outputs from each design sprint were presented to upper management and became part of the product road maps. The sprints not only increased collaboration between roles, but transformed the UX team into a spearheading product vision and solutions team.
Presentation given at the Ottawa Web Meetup in October 2015.
Many small creative services agencies and startups begin hiring the same way: the first employee is often a developer, the next is a designer, and operations quickly scale from there at a mile a minute. End-users sometimes get left at the wayside in the name of artistic vision, efficiency or even - egos.
So, how do you engrain UX best practices in a team that either doesn’t have the time, see the value, or possess the skill set to do so? It’s not always fast or easy, but it is always invaluable to the growth of your business.
We’ll walk through processes and integration of user-centric best practices, skill sets, and shaping priorities in a small agency. Whether you’re a developer, designer, manager or salesperson - you’ll learn why prioritizing UX in your team will breed your best work.
Claire has had a non-traditional path to her role as a product owner. Throughout this career path, she has learned that being a ‘Jack of all trades’ (or Jill!) has helped push her career forward and that being a generalist has allowed her not just to be a better PO but overall a better product leader.
In this talk, Claire will talk through:
- What UX principles she recommends for product professionals to have a strong base on,
- How has this helped her in her day-to-day role
- What product principles she would have wanted to have known about earlier in her career, and
- How being a T-shaped product owner has helped her democratise and create value in UX principles
I delivered this talk at 8012 Design Center. The talk explores what kind of problems agile and design thinking help explore individually, and whether there are opportunities to combine them in solving some kind of problems?
NoVA UX Meetup: Product Testing and Data-informed DesignJim Lane
These are the slides for the January 2013 NoVA UX Meetup in Vienna, VA. VP of UX Jim Lane shared tips, tools, and research strategies that the AddThis has used to develop publisher products used on over 14 million websites.
The Future of Enterprise UX Design: An Asana & Quickbooks Case Studyuxpin
You'll learn:
- Techniques for designing enterprise UX base on new user expectations.
- How to design a consumer-grade enterprise experience
- Enterprise UX best practices based on case studies from Asana and Intuit
Talk from Sjoerd Dijkstra about designing the ideal design process with your team and clients. This was the first UXU - UX Utrecht presentation in the App Annie office in Utrecht.
Why your product team should use User Story Mapping to link user research to ...UXPA International
How well do you think your product team takes what they learn from their users and puts it into the next iteration of the product? How well does your team come to a common understanding of what the next iteration of the product will look like and then build a product that reflects that common understanding?
These two problems — improving your product with user research and effective team collaboration — can both be solved with a design tool called User Story Mapping.
In this session, attendees will hear how to apply User Story Mapping to connect user research to user stories for Design Thinking and Agile Development and the experience our teams have with the method. Attendees will get a taste of going through running a simple user story mapping workshop so that they will feel comfortable taking the process back to their business.
We need to create a shared understanding of what problems we are trying to solve, what strategic choices we are trying to make, and what questions we are trying to answer before we can choose what tools, frameworks, and methods are more practical to facilitate the discussions required to answer these questions.
Design leader and UX/Design Ops author Marti Gold shares her best practices for creating a usable design system. That's a design system that PEOPLE WILL ACTUALLY USE. Without making it anyone's full time job to maintain.
Presented at Firecat First Friday, June 2021.
Firecat Studio hosts UX, Usabillity, Accessibility, Digital Marketing, Creative and like topics to further our mission of making the world better, one experience at a time.
https://firecatstudio.com
Presented by David Herring. Inclusive design is the practice of designing solutions to be accessible to as many people as possible. While it feels great to think about doing, it can feel overwhelming to think about implementing – especially across multidisciplinary teams of designers, developers, and testers in a fast-paced, agile web-based environment.
In this session, you will learn how to make accessibility part of your organization’s design, development, and testing practices. We’ll share ways we’ve partnered with these teams to bake accessibility into the tools they use (such as design systems and libraries) resulting in more accessible solutions out-of-the-box, how to make the case for accessibility, and how we’ve addressed common challenges in enterprise and government projects.
A Lean Design Process for Creating Awesome UXAnnie Wang
Lean UX is a proven approach for lean startup environment. My lean UX process is based on a commonly 6 step cycle ux process. In my practice with a few startups, I found it worked better for me to split the first step “concept” into 2 steps: discovery and wireframe. Thus my process is 7 steps – discovery, Wireframe, prototype, validate internally, test externally, summarize, iterate.
Surviving Back to Back Design Sprints and Securing UX Presence in Product DesignUXPA International
A modified Google Ventures design sprint methodology was applied to seven back to back design sprints on three product lines. The UX team had previously been a reactive agile design team that had minimal support from product owners and stakeholders. With management championship, the design sprints were implemented with the UX team, product owners and stakeholders. Additions were made to the Google Venture methods to minimize our internal challenges and increase the success of the sprint. Outputs from each design sprint were presented to upper management and became part of the product road maps. The sprints not only increased collaboration between roles, but transformed the UX team into a spearheading product vision and solutions team.
Presentation given at the Ottawa Web Meetup in October 2015.
Many small creative services agencies and startups begin hiring the same way: the first employee is often a developer, the next is a designer, and operations quickly scale from there at a mile a minute. End-users sometimes get left at the wayside in the name of artistic vision, efficiency or even - egos.
So, how do you engrain UX best practices in a team that either doesn’t have the time, see the value, or possess the skill set to do so? It’s not always fast or easy, but it is always invaluable to the growth of your business.
We’ll walk through processes and integration of user-centric best practices, skill sets, and shaping priorities in a small agency. Whether you’re a developer, designer, manager or salesperson - you’ll learn why prioritizing UX in your team will breed your best work.
Claire has had a non-traditional path to her role as a product owner. Throughout this career path, she has learned that being a ‘Jack of all trades’ (or Jill!) has helped push her career forward and that being a generalist has allowed her not just to be a better PO but overall a better product leader.
In this talk, Claire will talk through:
- What UX principles she recommends for product professionals to have a strong base on,
- How has this helped her in her day-to-day role
- What product principles she would have wanted to have known about earlier in her career, and
- How being a T-shaped product owner has helped her democratise and create value in UX principles
I delivered this talk at 8012 Design Center. The talk explores what kind of problems agile and design thinking help explore individually, and whether there are opportunities to combine them in solving some kind of problems?
NoVA UX Meetup: Product Testing and Data-informed DesignJim Lane
These are the slides for the January 2013 NoVA UX Meetup in Vienna, VA. VP of UX Jim Lane shared tips, tools, and research strategies that the AddThis has used to develop publisher products used on over 14 million websites.
The Future of Enterprise UX Design: An Asana & Quickbooks Case Studyuxpin
You'll learn:
- Techniques for designing enterprise UX base on new user expectations.
- How to design a consumer-grade enterprise experience
- Enterprise UX best practices based on case studies from Asana and Intuit
Talk from Sjoerd Dijkstra about designing the ideal design process with your team and clients. This was the first UXU - UX Utrecht presentation in the App Annie office in Utrecht.
Why your product team should use User Story Mapping to link user research to ...UXPA International
How well do you think your product team takes what they learn from their users and puts it into the next iteration of the product? How well does your team come to a common understanding of what the next iteration of the product will look like and then build a product that reflects that common understanding?
These two problems — improving your product with user research and effective team collaboration — can both be solved with a design tool called User Story Mapping.
In this session, attendees will hear how to apply User Story Mapping to connect user research to user stories for Design Thinking and Agile Development and the experience our teams have with the method. Attendees will get a taste of going through running a simple user story mapping workshop so that they will feel comfortable taking the process back to their business.
We need to create a shared understanding of what problems we are trying to solve, what strategic choices we are trying to make, and what questions we are trying to answer before we can choose what tools, frameworks, and methods are more practical to facilitate the discussions required to answer these questions.
VicHealth Physical Activity Innovation Challenge Concept Development Workshop...Doing Something Good
Our slides from the Concept Development Workshop with VicHealth Wed 10 September 2014. Participants, 12 teams, were finalists in the Physical Activity Innovation Challenge. They included representatives from sporting clubs and associations, health and fitness professionals, policy makers, entrepreneurs and change makers. The Concept Development Workshop was the third of a three-part workshop series to build capability in the sector to generate and implement innovative ideas to get Victorians active, and to help applicants for the VicHealth Innovation Challenge to develop their ideas to get the inactive active and reach the hard to reach. Participants were led through the development of a Business Model Canvas for their concept. Learn more about the VicHealth Innovation Challenge here: http://challenge.vichealth.vic.gov.au/
The Minimum Loveable Product: Go Beyond the Minimum Viable ProductDialexa
Minimum Viable Products (MVP) rarely make "good" products. We discuss an alternative: the Minimum Loveable Product. In the world of platform engineering, coordinating your software (and perhaps hardware teams) to deliver a valuable product that your target audience will use is critical to success.
http://by.dialexa.com/beyond-the-minimum-viable-product-why-you-should-build-a-minimum-loveable-product
Lean Startup & Corporate Innovation Strategies - April 2015Kevin Shutta
Intro to Lean Startup and insight into the barriers and strategies for corporate innovation. Corporate Innovation inspired by Trevor Owens, CEO of Lean Startup Machine.
Target’s e-commerce prototypes and Innovation keys in the USE-commerce Brasil
Apresentação feita por Edward Chenard durante o Fórum E-Commerce Brasil 2015. Edward é Líder de Inovação da Target, com passagens pela BestBuy, GE e 3M, sempre dedicado a criar novas experiências digitais unindo bigdata e personalização.
Garnering positive engagement from stakeholders who don’t understand UXNexer Digital
In this talk I'll speak a little bit about certain techniques to get a more open and positive engagement from stakeholders who aren't used to UX. I'll talk about what they need to hear to let you do the work you want to do, how to deal with them and how to get leverage in the meeting room by doing what we do best — designing.
Building Delightful Products: A Customer-Centric Approach to Product Strategy...Perfetti Media
In this presentation, Carbonite's User Experience Director, Christine Perfetti, will share proven techniques for quickly exploring new design approaches based on solid customer data. She will share approaches for gathering customer insights, generating new product concepts, and evaluating designs.
Increasing Analytical Thinking In Agile Teams 1.5 (1).pptxNickFoard2
Is your team not delivering the needed outcome? Do you keep building the wrong thing? Does the solution work but doesn't solve the problem? Maybe your Agile Team lacks analytical thinking. Everyone in your team can apply critical and analytical thinking to create better outcomes and higher value levels for your customers.
Design Studios are a popular method for getting product teams together to focus on design. Design Studios are more than just getting people together to sketch and critique. In this workshop, Brian Sullivan, author of The Design Studio Method: Creative Problem Solving with UX Sketching, will share his secrets to planning, running, and leading successful Design Studios
In this workshop, you will learn:
Ways to creative and evaluate sketches quickly
See different tools to get you started
The 9 Steps of a Design Studio
Stories of success and failure in Design Studio
How to deal with difficult people/strong personalities
We will have plenty of time for your burning questions, too.
Slides Asha Gupta recently used in his discussion w/ mentees of The Product Mentor.
The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals…Better Decisions. Better Products. Better Product People.
Throughout the program, each mentor leads a conversation in an area of their expertise that is live streamed and available to both mentee and the broader product community.
http://TheProductMentor.com
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
Dive into the innovative world of smart garages with our insightful presentation, "Exploring the Future of Smart Garages." This comprehensive guide covers the latest advancements in garage technology, including automated systems, smart security features, energy efficiency solutions, and seamless integration with smart home ecosystems. Learn how these technologies are transforming traditional garages into high-tech, efficient spaces that enhance convenience, safety, and sustainability.
Ideal for homeowners, tech enthusiasts, and industry professionals, this presentation provides valuable insights into the trends, benefits, and future developments in smart garage technology. Stay ahead of the curve with our expert analysis and practical tips on implementing smart garage solutions.
7 Alternatives to Bullet Points in PowerPointAlvis Oh
So you tried all the ways to beautify your bullet points on your pitch deck but it just got way uglier. These points are supposed to be memorable and leave a lasting impression on your audience. With these tips, you'll no longer have to spend so much time thinking how you should present your pointers.
You could be a professional graphic designer and still make mistakes. There is always the possibility of human error. On the other hand if you’re not a designer, the chances of making some common graphic design mistakes are even higher. Because you don’t know what you don’t know. That’s where this blog comes in. To make your job easier and help you create better designs, we have put together a list of common graphic design mistakes that you need to avoid.
Expert Accessory Dwelling Unit (ADU) Drafting ServicesResDraft
Whether you’re looking to create a guest house, a rental unit, or a private retreat, our experienced team will design a space that complements your existing home and maximizes your investment. We provide personalized, comprehensive expert accessory dwelling unit (ADU)drafting solutions tailored to your needs, ensuring a seamless process from concept to completion.
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
Transforming Brand Perception and Boosting Profitabilityaaryangarg12
In today's digital era, the dynamics of brand perception, consumer behavior, and profitability have been profoundly reshaped by the synergy of branding, social media, and website design. This research paper investigates the transformative power of these elements in influencing how individuals perceive brands and products and how this transformation can be harnessed to drive sales and profitability for businesses.
Through an exploration of brand psychology and consumer behavior, this study sheds light on the intricate ways in which effective branding strategies, strategic social media engagement, and user-centric website design contribute to altering consumers' perceptions. We delve into the principles that underlie successful brand transformations, examining how visual identity, messaging, and storytelling can captivate and resonate with target audiences.
Methodologically, this research employs a comprehensive approach, combining qualitative and quantitative analyses. Real-world case studies illustrate the impact of branding, social media campaigns, and website redesigns on consumer perception, sales figures, and profitability. We assess the various metrics, including brand awareness, customer engagement, conversion rates, and revenue growth, to measure the effectiveness of these strategies.
The results underscore the pivotal role of cohesive branding, social media influence, and website usability in shaping positive brand perceptions, influencing consumer decisions, and ultimately bolstering sales and profitability. This paper provides actionable insights and strategic recommendations for businesses seeking to leverage branding, social media, and website design as potent tools to enhance their market position and financial success.
7. 01 To build, or not to build?
Product
Market Fit
Design
System
VS
8. 01 To build, or not to build?
Design system will
bring value
More value and lower risk
than other initiatives
VS
+ Value- Value
+ Risk
- Risk
I’M VALUABLE!
I AM NOTHING!
9. You spend time and money to build a system,
and no one uses it.
The biggest risk
16. Design principles are fuzzy
I will ruin your dreams
02 How should our components work?
17. Specific enough to help groups
of people choose between
different design options.
02 How should our components work?
“ Luke Wroblewski
18. 02 How should our components work?
Brainstorm
Discuss
Vote
19. 02 How should our components work?
Brainstorm
Discuss
Vote
Constraints and criteria
Specific enough to help groups of people
choose between different design options
Internal projects
Process
Always test your
riskiest assumptions
Prioritize page load
over decoration
or Execution
20. Brainstorm
02 How should our components work?
Vote
Targeted Review
How understandable is this principle?
What clarifying questions do you have?
Is this principle specific and objective
enough to help us choose between
different design options? Why or why
not?
How well does this represent Modus’
culture, values, and approach to work?
Discuss
21. Consistency is not king. Matching users'
current knowledge is more important than
consistency.
02 How should our components work?
Brainstorm
Vote
Discuss
Provide visual examples
22. 02 How should our components work?
Brainstorm
Vote
Leave your design corner
Discuss
Get feedback from engineers, product
managers, writers, and marketers.
23. Brainstorm
02 How should our components work?
Voting
Don’t delay feedback
Justified and defensible
Silent rounds of written feedback
Vote
Discuss
24. 02 How should our components work?
Refine your principles
When are principles not specific enough?
Sit in on meetings where teams use the
principles
Brainstorm
Discuss
Iterate
Vote
26. But how will this button work on
my great, great grandson’s hover
car dashboard?
27. We have to get our
components exactly right
the first time, because
changing them is hard.
VS
03 How flexible should our components be?
The design system helps
us change components
quickly and safely, so we
have room for error.
DON’T DO
30. 03 How flexible should our components be?
More Difficult to Change
Naming conventions
Governance processes
Breaking changes to color, typography, and spacing
Visual Breaking Change in Design Systems by Nathan Curtis
31. 03 How flexible should our components be?
Test Before You Release
Start with Sketch symbols
Test symbol usage in daily work
See where the component needs to be more flexible
and iterate
32. 03 How flexible should our components be?
Make Contributing Easy
Proactive, continuous
user research
Use existing channels
Operationalize how people
contribute, and how you judge
their suggestions
39. Does the New Component
Address usability issues?
Address accessibility issues?
Directly impact some business goal
Address a previously unknown scenario
04 Existing, Extended, or New Component
42. 05 Anything and Everything
Responsible
These people do the work
Accountable
It’s their buns on the line
Consulted
Subject matter experts with valued opinions
Informed
Kept in the loop on progress and key milestones
43. 05 Anything and Everything
Gary Larry Harry Carrie Sharie Bob
Color R A C C I I
Typography R A I C I I
Tone and Voice C C R A I I
Page
Performance
C I I I R I
Code Style I I I I A R
Responsive
Behavior
R A I I A R
RACI Matrix