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The Minimum Loveable
Product: Go Beyond
the Minimum Viable
Product
By Brad Bush
http://by.dialexa.com/beyond-the-minimum-viable-product-
why-you-should-build-a-minimum-loveable-product
Dialexa
We are on a mission to make every company
a great technology company.
We work with organizations to define and
execute digital transformation strategies to
improve business operations and customer
experiences. Our services include:
• Multi-Year Technology Roadmap
• Platform Engineering
• User Experience Design
• Custom Software Development
• Hardware Prototyping /IoT
Loveable is an interesting word.
But can technology be cuddly, delightful,
adorable– lovable? Absolutely.
Minimum viable products
(MVPs), while good
intentioned and functional,
will rarely make “good”
products.
Contrasting MVP with
MLP (minimum loveable
products)…
…It’s about taking products from viable to loveable.
It’s hard to be
revolutionary with an
MVP; you end up only
being evolutionary… and
mediocre.
This doesn’t mean we completely walk
away from the MVP principles.
In many cases, you really
only need a few more
features to go from MVP to
MLP.
Yes, you may have to spend
extra money for features to be
loveable…
…but you only get one chance to win
your customers’ hearts and minds
from the beginning.
Laurence McCahill
and Brian de Haaff,
leaders in the MLP
movement, have
outlined how to get
from viable to
loveable.
Here are a few of the boxes to check in
the ideation and development process.
Before you invest one minute in development, ask
yourself Brian de Haaff’s 7 questions and check the
boxes for this lovability litmus test:
1. Are you relatively sure it’s never been done before?
2. Do customers visibly
smile when you describe
it to them?
3. Does anyone
swear (in delight
or disgust) when
he/she hears the
idea?
4. Do you dream of using it and all of the
features you could add?
5. Are your CTO or top architects
the only people who think it‘s
possible to create this product?
6. Do people start
contacting you to
learn about what you
are building?
7. Are the top industry
analysts not yet
writing about it?
If your product
passes this test,
make sure to think
about these things
as you are planning
to develop.
Start with “Why?”
Why are you
building this
product/solution?
Have a clear purpose
to awaken an emotion
within your early
customers so your
product creates a
connection with
them.
Do one thing really
well. Get to the core
of the product by
having a clear
focus…
…this means learning to say “no.”
Relentlessly prioritize- Figure out what to leave out
so you can focus on the most important stuff within
the timeframe you have.
Prioritize what’s painful-
-You can’t solve every
problem so focus
building features that
relive your customers’
biggest pain points
and allows them to get
their jobs done easier.
Design for
emotion- go
above and
beyond what’s
expected to elicit
a positive
response from
users.
Invest in design- customers
are more loyal to well designed
products with a great user
experience. Period.
Focus on creating a habit- have a great
trigger and call-to-action, great usability
design, and a reward for loyalty.
Build a community of advocates- get customers
to rally around your mission and ultimately, your
product.
Don’t sell (at least in
the beginning)- focus
on getting to know
your customers and
then focus on being
different, talk worthy
and remarkable.
Lastly- ensure your team understands the
long-term strategy.
Your first release is
just the start of
your product’s
journey toward
product-market fit,
not the end of the
road.
A good idea can go a long way, but turning a
good idea into a great product takes creative
effort…
…business savvy and a disciplined approach
to dream up, design and develop cuddly,
squeezable, loveable products that customers
don’t want to live without.
P R O P E R T Y O F D I A L E X A L L C © 2 0 1 7 - C O N F I D E N T I A L & P R O P R I E T A R Y
Doug Platts
VP of Marketing
marketing@dialexa.com
If you are looking to undertake a digital
transformation initiative we would love
to see how we can help make your
company a great technology company.

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The Minimum Loveable Product: Go Beyond the Minimum Viable Product

  • 1. The Minimum Loveable Product: Go Beyond the Minimum Viable Product By Brad Bush http://by.dialexa.com/beyond-the-minimum-viable-product- why-you-should-build-a-minimum-loveable-product
  • 2. Dialexa We are on a mission to make every company a great technology company. We work with organizations to define and execute digital transformation strategies to improve business operations and customer experiences. Our services include: • Multi-Year Technology Roadmap • Platform Engineering • User Experience Design • Custom Software Development • Hardware Prototyping /IoT
  • 3. Loveable is an interesting word.
  • 4. But can technology be cuddly, delightful, adorable– lovable? Absolutely.
  • 5. Minimum viable products (MVPs), while good intentioned and functional, will rarely make “good” products.
  • 6. Contrasting MVP with MLP (minimum loveable products)…
  • 7. …It’s about taking products from viable to loveable.
  • 8. It’s hard to be revolutionary with an MVP; you end up only being evolutionary… and mediocre.
  • 9. This doesn’t mean we completely walk away from the MVP principles.
  • 10. In many cases, you really only need a few more features to go from MVP to MLP.
  • 11. Yes, you may have to spend extra money for features to be loveable…
  • 12. …but you only get one chance to win your customers’ hearts and minds from the beginning.
  • 13. Laurence McCahill and Brian de Haaff, leaders in the MLP movement, have outlined how to get from viable to loveable.
  • 14. Here are a few of the boxes to check in the ideation and development process.
  • 15. Before you invest one minute in development, ask yourself Brian de Haaff’s 7 questions and check the boxes for this lovability litmus test:
  • 16. 1. Are you relatively sure it’s never been done before?
  • 17. 2. Do customers visibly smile when you describe it to them?
  • 18. 3. Does anyone swear (in delight or disgust) when he/she hears the idea?
  • 19. 4. Do you dream of using it and all of the features you could add?
  • 20. 5. Are your CTO or top architects the only people who think it‘s possible to create this product?
  • 21. 6. Do people start contacting you to learn about what you are building?
  • 22. 7. Are the top industry analysts not yet writing about it?
  • 23. If your product passes this test, make sure to think about these things as you are planning to develop.
  • 24. Start with “Why?” Why are you building this product/solution?
  • 25. Have a clear purpose to awaken an emotion within your early customers so your product creates a connection with them.
  • 26. Do one thing really well. Get to the core of the product by having a clear focus…
  • 27. …this means learning to say “no.”
  • 28. Relentlessly prioritize- Figure out what to leave out so you can focus on the most important stuff within the timeframe you have.
  • 30. -You can’t solve every problem so focus building features that relive your customers’ biggest pain points and allows them to get their jobs done easier.
  • 31. Design for emotion- go above and beyond what’s expected to elicit a positive response from users.
  • 32. Invest in design- customers are more loyal to well designed products with a great user experience. Period.
  • 33. Focus on creating a habit- have a great trigger and call-to-action, great usability design, and a reward for loyalty.
  • 34. Build a community of advocates- get customers to rally around your mission and ultimately, your product.
  • 35. Don’t sell (at least in the beginning)- focus on getting to know your customers and then focus on being different, talk worthy and remarkable.
  • 36. Lastly- ensure your team understands the long-term strategy.
  • 37. Your first release is just the start of your product’s journey toward product-market fit, not the end of the road.
  • 38. A good idea can go a long way, but turning a good idea into a great product takes creative effort…
  • 39. …business savvy and a disciplined approach to dream up, design and develop cuddly, squeezable, loveable products that customers don’t want to live without.
  • 40. P R O P E R T Y O F D I A L E X A L L C © 2 0 1 7 - C O N F I D E N T I A L & P R O P R I E T A R Y Doug Platts VP of Marketing marketing@dialexa.com If you are looking to undertake a digital transformation initiative we would love to see how we can help make your company a great technology company.