The presentation by Jury Konga at the MISA BC Open Data Conference discusses the current state and future of open data within the context of open government, emphasizing citizen engagement, transparency, collaboration, and innovation. It highlights the evolution of open data initiatives and the need for a framework that includes principles, policies, and technology to effectively implement open data across various levels of government. The document stresses the importance of cultural change and community collaboration in enhancing the usability and accessibility of public data to improve service delivery and citizen involvement.

1. Open Data- Current State & Next GenPresented by Jury Konga, PrincipaleGovFutures Group.MISA BC Open Data ConferenceNanaimo, B.C.April 28 - 30, 2011

2. Appreciation is extended to a number of people and organizations in the Open Government & Open Data Community including:MISA BC and the conference organizing committee with special thanks to Per Kristensen and Jason Birch, City of Nanaimo

3. MISA Ontario Gov 2.0 SIG

4. Tracey Lauriault, DataLibre

5. WWW, twitter, YouTube, LinkedIn…. and all my “Open” friends

6. This presentation will be publicly available on www.slideshare.net/jkonga as Creative Commons BY

7. #misaBC #opendata #opengov #gov20 I’m @jkonga … tweet away AcknowledgementsOpen Data – Current State and Next Gen2

8. Open Gov Context – Open Data, Citizen Engagement, Collaboration, InnovationOpen Data Current StatePrinciplesOpen Data – local to globalOpen Data FrameworkNext Gen Open DataClosing thoughtsOverviewOpen Data – Current State and Next Gen3

9. Conference geographic contextRegional presence- small to medium size municipalitiesCouple of Out-of-province visitorsOverview4Open Data – Current State & Next Gen

10. Context- Open GovernmentRoots in Freedom of Information legislation (oldest identified with Sweden in 1766, U.S.A. 1966; Canada FOI as well as Privacy Act; 1983)

11. More recently, Open Government focuses on citizen engagement, transparency, accountability, collaboration and innovation

12. 3 Pillars of Open Government from Senator Kate Lundy, Australia:Citizen- Centric Government, Open and Transparent Government and Innovation Facilitation (June 2009)

13. President Obama’s Open Government directive (Jan. 2009) synopsis: Government should be transparent, participatory andcollaborative5Open Data – Current State & Next Gen

14. Context- Gov(ernment) 2.0“Government 2.0: Using Technology to Improve Education, Cut Red Tape, Reduce Gridlock, and Enhance Democracy”William Eggers, Deloitte. 2005

15. Gov 2.0 “is the use of technology – especially the collaborative technologies at the heart of Web 2.0 – to better solve the collective problems at a city, state, national and international level”Tim O’Reilly, “Open Government – Collaboration, Transparency and Participation in Practice”. 2010

16. From GovLoop (the government Facebook), working definition (2010):Gov 2.0 embraces the use of new and old tools, changes of employee and contractor culture, and improvements in processes that make government more transparent, collaborative, and participatory--enabling citizens and others to gain more efficient and timely access to data, information, and services through the sharing and distribution of information within and throughout the government.6Open Data – Current State & Next Gen

17. Context- Open DataOpen Data is a foundational component for Open Government and focuses on freely making public data available in a usable format for all to re-use and add value for the benefit of citizens.

18. Open Data – it’s about public data being easily discoverable, readily accessible and freely available without restrictions (to a degree)

19. Recent Open Data initiatives have focused on public sector data and very recently has also turned to private sector corporate data

20. Open Data – not new, we’ve been doing it for a while … what has changed is the public’s expectations of expanded scope and ease of access to government data7Open Data – Current State & Next Gen

21. 8Credit: Rob Tornoe / Delaware News Journal, PoliticalCartoons.comOpen Data – Current State & Next Gen

22. Open Government- Why?9This is the “rush” …. needs & expectationsImages via MS OfficeOpen Data – Current State & Next Gen

23. Open Government - A View of Principles10Open Data – Current State & Next Gen

24. Open Government- Perspective for Local GovernmentBusiness: Public ServicesStructure: CorporationGovernance: Council (Board of Directors)Servicing: Citizens and Businesses - the SHAREHOLDERS11Open Data – Current State & Next Gen

25. Open Government and Service Delivery Open Government – Focus on Citizens and Service12Municipal Reference Model MRMv2 Components – An Organizing FrameworkWork in ProgressSource: “Describing Municipal Government -Using Programs and Services” presentationby Roy Wiseman

26. Open Government and Service Delivery13GovernmentIt’s _ _ _Government #&*!%?MunicipalProvincialFederalWe need to move from this ….Open Data – Current State & Next Gen

27. Open Government and Service Delivery14GovernmentTo this …. MunicipalIt’s GOODGovernment !!!ProvincialIntegrated Service Delivery – Service One conceptMISA Ontario 2010 conferenceFederalOpen Data – Current State & Next Gen

28. Open Government Elements- Focus on Citizens15What needs to improve to benefit citizens … Open Data – Current State & Next Gen

29. Citizen Engagement- Current State16Gov 2.0/Web 2.0/ Social Media technologies are pervasiveSocial media becomes key in engagementCommunications demands increaseForming community partnerships is imperativeOpen Data – Current State & Next Gen

30. CrowdsourcingChangeCamps, CityCamps, GovCamps …Pull -> Push -> DialogueEffective communications and citizen engagement requires … ongoing resourcesCitizen Engagement- additional Perspectives17Open Data – Current State & Next Gen

31. Citizen Engagement - Open Community ProjectManitoba & Saskatchewan floodingFirst implement-ation of Ushahidi platform in CanadaVisualization, submit reports, get alerts, download reportsApplication creators: Laura Madison (MB) and Dale Zak (SK)Thanks to Heather Leson for her insight 18Source: http://mbfloods.ca#mbfloods via TweetdeckOpen Data – Current State & Next Gen

32. Collaboration- Current State“All of us are smarter than one of us”Collaborate Now“There are more knowledgeable people outside your organization than inside”Open Data – Current State & Next Gen19

33. Collaboration- Current StateCollaboration Continuum – resource requirements increase ->>>Collaborate NowLegalPartnershipsInformal Info sharingOpen Data – Current State & Next Gen20

34. Collaboration Current State- Open Data Framework ProjectKudos to the Group of 4 (G4) for taking a leadership role in Canada

35. Open Data Framework Project with focus on

36. Data Standards

37. End Use agreement

38. Open Data UI and functionality

39. Contributing to best practices for the open data communityOpen Data – Current State & Next Gen2121

40. Innovation- Current State 22Promote innovation - don’t stifle it!http://www.socialsignal.com/cartoonOpen Data – Current State & Next Gen22

41. Institute for Citizen Centred ServiceReport on Innovation in Municipal Service Delivery (2010)Need a focal point for InnovationCentre Of Excellence for Innovation in Municipal Government (proposed in 2009 presentation http://www.slideshare.net/jkonga/web-20-from-a-social-to-a-service-web )Apps Development contests and hackathons, leveraging social media technologies, cloud computing (IaaS, SaaS, DaaS …)Innovation- Current State 23Open Data – Current State & Next Gen

42. Innovation Current State - Re-using the Data24Applications that use and use and use and use the dataAppsforDemocracy in Washington, DC started a trend of apps contests (2009)Examples shown here are: World Bank , British Columbia, Ottawa and EdmontonOpen Data – Current State & Next Gen

43. Open Gov Reality – Biggest Challenge is Organizational Culture & Change ManagementCulture change/shock“Good Failure”

44. Engagement /participation

45. Transparency –from control to empowermenthttp://www.publivate.com/thinking-a-innovation/entry/elephant-in-the-room-culture-and-social-media-uptake-in-the-public-sector.htmlOpen Data – Current State & Next Gen25

46. Open Data- Current State10 Principles for Opening Up Government Informationhttp://sunlightfoundation.com/policy/documents/ten-open-data-principles/

47. Completeness

48. Primacy

49. Timeliness

50. Ease of Physical and Electronic Access

51. Machine readability

52. Non-discrimination

53. Use of Commonly owned standards

54. Licensing

55. Permanence

56. Usage costsOpen Data – Current State & Next Gen26

57. Open Data- Current State10 Principles for Opening Up Government InformationOpen Data – Current State & Next Gen27

58. Open Data - the New RealityOpen Data- Current StateGlobal example – World Bank Data Catalog & Apps for Development contest (Initiated April 2010 ) Open Data – Current State & Next Gen28

59. Open Data Current State- the National LevelUnited States – www.data.govMay 21, 2009United Kingdom –data.gov.ukJan. 19, 2010Australia –data.australia.gov.auCanadawww.data.gc.caMarch 17, 2011Open Data – Current State & Next Gen29

60. Open Data - the New RealityOpen Data Current State- the Provincial LevelLand Info OntarioGeoNova PortalGeoBC Apps 4 Climate ActionMUCH TO DO IN PROVINCES !Open Data – Current State & Next Gen30

61. Open Data - the New RealityOpen Data Current State- Small to Medium Municipal SpaceOpen Data – not just for large municipalitiesExamples include Nanaimo, B.C.; North Vancouver, B.C.; Surrey, B.C.; London, ON; Mississauga, ON; Windsor, ON (and more on the way)Most municipalities provide some degree of “open data” – the need is to make it more extensiveOpen Data – Current State & Next Gen31

62. Open Data - the New RealityOpen Data Current State- U.S. Municipal SpaceWashington DC San FranciscoNew York CitySeattlePortland3232

63. Open Data Current State- Use & Re-Use of the DataGreat video on value of open data- http://www.streetfilms.org/a-case-for-open-data-in-transit/Value is not in the raw data aloneApps for use of the data is key to open data successValue to the Citizen is the bottom line33Open Data - the New Reality

64. Open Data - the New RealityOpen Data Current State - Collaboration from Local to GlobalLocal Open Data Community sites and events “owned and operated” by citizens

65. USING Open Data - Local to Global collaborations – all at once!

66. Participated in RHoK Dec 4 – 5, 2010. Combined with Intl Open Data Hackathon: 63 cities, 25 countries, 5 continentsOpen Data – Current State & Next Gen34

67. G4: Vancouver, Toronto, Edmonton & OttawaODF Project: August – December 2010.ODF ComponentsGovernancePrinciples & PolicyStandardsTechnologyData, Operations & Human ResourcesOpen Data PortalFuture RoadmapOpen Data – Current State & Next Gen35G4 Open Data CitiesODF ProjectOpen Data Framework

68. How do you start an Open Data initiative? Who starts it? Who does what? Etc …Open Data is part of Information ManagementGovernance structureLeverage existing structure (e.g. Steering Committees, Working Groups)Fit to size of your organizationDefine roles & responsibilities (initial “pilot” -> ongoing -> “Coordinator”)Enterprise participation – internal stakeholders (minimum: key players)External Stakeholders – advisory/feedback loopOpen Data – Current State & Next Gen36Open Data Framework- Governance

69. Principles: Sunlight Foundation’s “Ten Principles for Opening up Government Information”Freedom of Information & Protection of Privacy governs& guidelines http://www.ipc.on.ca/english/Resources/Discussion-Papers/Discussion-Papers-Summary/?id=949Key policy issue to be resolved: Terms of Use Open Data license (CIPPIC report - http://www.cippic.ca/open-licensing re: PDDL)Reality check – not all principles can be achieved from the outset … but need to review existing corporate & IM policies (aligned?)Open Data – Current State & Next Gen37Open Data Framework- Principles & Policy

70. Information Management – open data lifecycle & Municipal Reference Data ModelData Discovery and Access – “findability”Data Distribution and Data formats – ETL & end user needsCommonly requested: CSV/XLS; txt; XML; JSON; KML/KMZ & Mr SID (raster) Metadata – best practices & context for data useDublin Core (+ quality) & ISO 19115 NAP for geo data)Linked Open Data – next steps towards semantic webOpen Data – Current State & Next Gen38Open Data Framework- StandardsSource: W3C : “Publishing Open Government Data”

71. Technology is not seen as a major challengeTechnology service elements related to Open Data operationsContent Management Systems (CMS) ; Extract-Transform-Load (ETL); DBMS; Web 2.0; Access APIs; Analytics & VisualizationOpen Data platform - in-house or hostedPublic “G Cloud” shared servicesEnterprise approach – defer to Vancouver’s presentationOpen Data – Current State & Next Gen39Open Data Framework- Technology

72. Open Data … more pleaseBudget, Transit, Service Requests (3-1-1), Facilities & services, policies, website content ….Information Asset Inventory – what data do you have? Own?Open Data Request process & PrioritizationVancouver provided a draft prioritization as part of projectOpen Data – Current State & Next Gen40Open Data Framework- Data, Operations & HR

73. Open Data/IM Lifecycle ActivitiesData Discovery and Asset InventoryData Request and PrioritizationOpen Data Extraction and DisseminationData and Metadata Maintenance and Quality AssuranceDepartmental and Related Agency CollaborationOpen Data – Current State & Next Gen41Open Data Framework- Data, Operations & HR

74. People are the key to any success – corporation’s intellectual capitalFor Open Data operations, a number of HR areas need to be addressed includingRoles and responsibilities; Knowledge and training requirements; Integrated teams; Career path planning; Optimal work environment and reward systemNew position/role: Open Data CoordinatorOpen Data – Current State & Next Gen42Open Data Framework- Data, Operations & Human Resources

75. Content and User Interface/ExperienceOpen Data Portal FunctionalityOpenData.ca Community collaboration portalPortal architecture reviewOpen Data – Current State & Next Gen43Open Data Framework- Open Data Portal

76. Similar to eGov phased approach by Gartner and Deloitte, following proposed as the Five Phases of Open Data (FPOD)Phase 1 – Open Data Start-up: Publishing Information on WebsitePhase 2 – Open Data Transactional: Providing a Data Catalogue ServicePhase 3 – Creating a Multi-functional Open Data PortalPhase 4 – Open Data Transformation: Achieving Enterprise Open DataPhase 5 – Full Integration with Global Open Data CommunityA Roadmap addresses moving along the maturity modelOpen Data – Current State & Next Gen44Open Data Framework- Open Data Maturity Model

77. Open Data – Current State & Next Gen45Open Data Framework- Open Data Maturity ModelFive Phases of Open DataEvolutionary withinInfo Management Best Practices

78. Moving forward together … as a community Need to leverage ourCommunity Intellectual Capitaland resourcesOpen Data – Current State & Next Gen46

79. Open Data- the Next GenerationWhere should we be headed …

80. Ubiquitous + Gov as a Facilitator

81. Real time FOI responses

82. Real time updates

83. Crowdsourced data maintenance & QA

84. Access by voice or standard QRcodes47Jury KongaOpen by Design TMOpen Data – Current State & Next Gen

85. 48Open Data - NxGenOpen DataDNALinkedOpen Data… everything is connected to everythingLinkedPersonal DataOpen Data – Current State & Next Gen

86. 49Open Data NxGen- the Co FactorCo-llaborationCo-developmentCo-deliveryCo-mmunication

87. Co-mmunityengagement

88. Co-mmunity benefitOpen Data – Current State & Next Gen

89. Open Data NxGen- New Approach50Consider a new focus for the Service Provider – Client Relationship WEFrom this ….to this ..Service ProviderService RecipientService ProviderService RecipientUsGovernmentThemCitizensA Community ApproachTo Public ServiceOpen Data – Current State & Next Gen

90. 51Open Data NxGen- CrowdsourcingToday’s examples of where tomorrow will goOpen Data – Current State & Next Gen

91. 52Open Data NxGen- CrowdsourcingMany ways to Crowdsource- don’t discount any of the opportunities…. Not everything is digitalOpen Data – Current State & Next Gen

92. Open Data – Current State & Next Gen53Open Data NxGen- MRDM v1.0MRM v2 = Municipal Services ModelNxGen = Municipal Reference Data ModelData required for servicesData definitions – a standard (leverage existing work) to be used by public + private sectorSemantics resolution – mapping the differencesMoving it from local –globalOptimizes open data search resultsAssists apps dev community

93. Open Data – Current State & Next Gen54Open Data NxGen- Enhanced UsabilityVisualizationUser interactionhttp://www.guardian.co.uk/politics/interactive/2010/oct/19/comprehensive-spending-review-cuts

94. Open Data NxGen- Enhanced Content & AccessMunicipalPublic ServiceProvincialFederalOpenData.EARTHAcademia, Non-Profits, Community GroupsExternal Data Linkages(e.g. World Bank)OpenData.CAOpenStreetMapCommunity UpdatesSource: Municipal Open Government Framework, 2010www.slideshare.net/jkonga55Open Data – Current State & Next Gen

95. Open Data NxGen- Integrated Service DeliveryOpen Data becomes part of Integrated Service DeliveryValue of the strategic asset is optimized Service RequestsService One (2.0)- The Service CoordinatorRequests from MyHomePage(Facebook, Twitter, verbal)Integrated Service Delivery “Engine”Standardized Processes, Protocols and Knowledge BaseBusiness KnowledgeDatabaseSource: From a Social to a Service Web, 2009. www.slideshare.net/jkongaOpen Data – Current State & Next Gen5656

96. … a few Concluding Thoughts Embrace Open Government and Open Data – you’re actually already part of the way thereAccelerate Open Data – all levels of government need to increase knowledge and pick up the pace of moving forward to benefit allPlan now, develop incrementally – awareness of the new environment, readiness assessment, align with priorities & allocate resourcesCollaborate Now - limited resources and increasing internal and external demands for efficient and effective government dictate itBuild and Leverage Your Community – engage the citizens, businesses and community groups … the community wants to helpMake Innovation the default – expectations are that government will become open and efficient through innovation“Just Do It” - NxGen … here we come57Open Data – Current State & Next Gen

97. … a final Thought 58Get involved – you’ll enjoy it and get benefits back!Open Data NxGen is open to everyone!Open Data – Current State & Next Gen

98. It’s a long road …. enjoy the drive - the destination is worth it!59

99. Open Data – Current State & Next Gen60Thank you Nanaimo

100. Thank YouJury Konga, PrincipaleGovFutures Groupjkonga@sympatico.caTwitter @jkongaSkype jury.kongaOther presentations:www.slideshare.net/jkonga