The document presents a framework for Municipal Open Government, highlighting the evolution of Gov 2.0 and its focus on transparency, collaboration, and citizen engagement through the use of technology. It outlines key principles and goals derived from various governmental initiatives aimed at fostering an open and participatory culture in local governance. The document also discusses current examples and progress in implementing open government strategies across different municipalities and countries.

1. Presented by Jury Konga Mike Proudlock MISA Ontario Annual Conference Gov 2.0 Program Track June 14, 2010. Municipal Open Government Framework - A Work in Progress

2. Background Genesis of this presentation MISA Ontario 2009 Annual Conference – request for Gov 2.0 Committee to be formed Committee began in September 2009 Workplan included a Gov 2.0 Best Practices Guide This presentation becomes a work in progress to that end Appreciation is extended to the Committee and many in the Gov 2.0 and Open Data community for their support and knowledge NOTE : Contents of this presentation do not necessarily reflect the opinions of the Committee or the MISA Ontario Board of Directors MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

3. Overview Open Government/Gov 2.0 – A definition Gov 2.0 Goals and Principles Gov 2.0 – Current State Collaboration and Participation Open Data Framework Components and Considerations (Version 1) Collaboration theme throughout … Open Data – a Key to Gov 2.0 Organizational - the Culture of Gov 2.0 Policies and Standards Technologies Concluding thoughts MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

4. Open Government/Gov 2.0 - a Working Definition Open Government - often referred to as Gov 2.0 A Working definition derived from GovLoop.com “ Gov 2.0 embraces the use of new and old tools , changes of employee and contractor culture , and improvements in processes that make government more transparent, collaborative, and participatory -- enabling citizens and others to gain more efficient and timely access to data, information, and services through the sharing and distribution of information within and throughout the government.” Gov 2.0 is synonymous with … transparency and openness, citizen and community engagement, participation, empowerment, collaboration and innovation MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

5. Gov 2.0 - Government as a Platform Gov 2.0 thoughts by Tim O’Reilly, founder and CEO of O’Reilly Media “… . think of it as the adoption of cloud computing, wikis, crowdsourcing, mobile applications, mashups , developer contests, or all of the other epiphenomena of Web 2.0 as applied to the job of government .” http://opengovernment.labs.oreilly.com/ch01.html A recurring theme of “Government as a Platform” by Tim O’Reilly “ The rise of Gov 2.0 signals the emergence of IT innovation and the Web as a platform for fostering efficiencies within government and citizen participation .” “ … start thinking about designing programs (APIs) that are enablers” “ system …. as a service provider enabling its user community” MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: http:// opengovernment.labs.oreilly.com / A chapter from his book “Open Government – Collaboration, Transparency and Participation in Practice”, 2010

6. Gov 2.0 - Government as a Platform Visual Gov 2.0 is …. Transformative and Mission driven Policy Based Counter-balancing with Citizens 2.0 Technology enabled and iterative Government as a Platform … is evolving MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: Adapted from “What Does Gov 2.0 Look Like”, Mark Drapeau, May 24, 2010. O’Reilly Radar http://radar.oreilly.com/2010/05/what-does-government-20-look-l.html Gov 2.0 is transformative and mission driven Gov 2.0 is Policy based Gov 2.0 is Counter-balancing Gov 2.0 is technology enabled and iterative

7. Gov 2.0 - What does it mean to people? MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress What does Gov 2.0 mean to you?

8. MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Gov 2.0 - Principles of Open Gov

9. Obama’s Transparency and Open Government principles stated Government should be transparent Government should be participatory Government should be collaborative Source: http://www.whitehouse.gov/the_press_office/Transparency_and_Open_Government/ Foundation goals from the Open Gov Directive … stated Publish Government Information Online Improve the Quality of Government Information Create and Institutionalize a Culture of Open Government Create an Enabling Policy Framework for Open Government Source: http://www.whitehouse.gov/open/documents/open-government-directive Gov 2.0 - Principles of Open Gov MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

10. Additional goals identified from Open Gov community dialogue … ( in no specific order) Effective and efficient access to Open Data (see OD principles later) Enable citizen participation Enhance collaboration and innovation Encourage and seek partnerships Institutionalize Open Government philosophies and practices A declaration of open government by the Australian Government “Engage: Getting on with Government 2.0”; Report of the Government 2.0 Taskforce Gov 2.0 - Principles of Open Gov MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress http://www.finance.gov.au/publications/gov20taskforcereport/chapter3.htm#a5

11. Recent from Suzanne Legault, Interim Information Commissioner of Canada : “In my view, Canada must move quickly to embrace open government . It is critical that the government advance the convergence of freedom of information and open government as being in the best interests of the country. ” There must be commitment at the top to lead a cultural change conducive to open government. There should be broad public consultations . Information should be made accessible in open standard formats and rendered re-usable. Privacy, security, Crown copyright and official language issues need to be addressed and resolved. Open government principles should be anchored in statutory and policy instruments. Gov 2.0 - Principles of Open Gov.CA MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: “Convergence of Freedom of Information Regimes and Open Government Initiatives”, May 17, 2010 . http://www.infocom.gc.ca/eng/med-roo-sal-med_speeches-discours_2010_4.aspx

12. Gov 2.0 - Principles of Open Gov MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Aggregated view from the prior stated sources

13. MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Gov 2.0 - Current State

14. Gov 2.0 Current State - Beginnings Leadership is key to any government transformation Open Government has become highly visible … Transparency and Open Government was President Obama’s first Memorandum to his government (Jan 11, 2009) MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Open Government Initiative – Metrics OGI Dashboard, May 2009 http:// www.whitehouse.gov /open/around

15. Gov 2.0 Current State - Beginnings OpenData.gov launched May 21, 2009 – significant progress in one year Open Government Directive, Dec. 8, 2009 with focus on .. Publish Government Information Online Improve the Quality of Government Information Create and Institutionalize a Culture of Open Government Create an Enabling Policy Framework for Open Government MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

16. Gov 2.0 Current State - Two Key Lenses Many Gov 2.0 initiatives are underway and most can be viewed as two distinct but inter-related areas: Collaboration and Citizen Engagement Open Data (OD) and related activities MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

17. MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Gov 2.0 Current State - Collaboration and Participation

18. Gov 2.0 Current State - Collaboration and Citizen Engagement Innovation through Collaboration is a goal of Gov 2.0 Internal collaboration towards solving problems or creating innovation in government service delivery is a business driver New Web 2.0 tools facilitate developing or supplementing a platform to accomplish this Citizen Engagement has always been a responsibility of government but is a primary focus of Gov 2.0 Social media and social sites greatly enhance the options for engagement MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

19. Gov 2.0 Current State - Global Example MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

20. Gov 2.0 Current State - National Initiatives United States – Open Government Transparency, Participation, Collaboration Great Britain – Smarter Government some keywords Civic Society, Local Priorities, Managing Assets Australia – Engage Getting on with Gov 2.0 MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Declaration of Open Gov – key phrases include: “ using technology to increase citizen engagement and collaboration …” “ public sector information is a national resource” “ online engagement by public servants …. should be enabled and encouraged ”

21. Gov 2.0 Current State - Canada Initiatives Canada – progress but no national strategy yet Excellent internal collaboration tool in GCpedia Internal Innovation via Crowdsourcing Leadership in the Open Data area has come from Natural Resources Canada (e.g. GeoDiscovery, Atlas) Continued support of Web 2.0 with planned strategy and roadmap & develop Open Data Strategy MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

22. Gov 2.0 Current State - Provincial Collaboration and Engagement Just a few examples … Manitoba using facebook for recruitment – go where your clients are British Columbia Apps for Climate Action – engaging the development community Ontario – significant internal collaboration via OPSpedia and use of mutiple social media tools (2 nd Life – recruitment) Quasi open data for a few MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

23. Gov 2.0 Current State - The Municipal Space in Context Local government has a long history of collaboration and partnering both internally and externally Examples illustrated in the May 2010 MISA/ASIM Municipal Interface magazine included: identity management, 311, IT knowledge base Wiki, and high speed community network, and the Municipal Reference Model (MRM) What’s changed – the availability of new Web 2.0 technologies opens the door to much better collaboration both internally and externally as well as leveraging both the tools and social media sites (e.g. facebook, twitter) to engage with citizens …. Some examples follow MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

24. Gov 2.0 Current State - The Municipal Space City of Toronto Pop. 2,480,000 “ Open Gov” – use of social media Several Twitter including 311 YouTube (e.g. LiveGreen), Blogs (e.g. Web branding) Open Data TO Conference presenter - Monday MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

25. Gov 2.0 Current State - The Municipal Space City of Ottawa Pop. 774,000 “ Open Gov” – use of social media Twitter – several including traffic Facebook including an Arts page Extensive intranet collaboration Open Data initiative launched Conference presenter Monday MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

26. Gov 2.0 Current State - The Municipal Space City of Nanaimo Pop. 90,000 Open Gov – ease of access -> SSO via OpenID Social media – twitter, Facebook … Open Data catalogue 3D visualization via Google Earth Conference presenter Tuesday Gov 2 closing panel MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

27. Gov 2.0 Current State - The Municipal Space Niagara Region Pop. 427,000 “ Open Gov” – use of social media Facebook (wall, info, events, photos, discussions) Twitter YouTube Extensive intranet collaboration Conference presenter Tuesday Gov 2 closing panel MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

28. Gov 2.0 Current State - The Municipal Space City of Guelph Pop. 115,000 “ Open Gov” – use of social media by Mayor and City Communicating with citizens, businesses and visitors via Twitter : City, Mayor, Transit, Traffic …. Engaging citizens via Facebook Infrastructure project Blogging using Wordpress MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

29. Gov 2.0 Current State - The Municipal Space MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Web & Gov 2.0 - Coast to Coast to Coast RSS feeds Facebook twitter

30. Gov 2.0 Current State - The Municipal Space Manor, Texas Pop. 5,500 (estimated) IT Department: 1 the CIO (he’s also Asst. City Manager) Social media throughout : Twitter, Facebook, YouTube Manor Labs – crowdsourcing ideas from citizens: “how we can do things better” MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

31. Gov 2.0 Current State - Grassroots Initiatives Citizens and Non-Profits are driven by ideals not politics UK examples – My Society.org, FixMyStreet.com, TheyWorkForYou.com Canada examples – visiblegovernment.ca, FixMyStreet.ca, OpenParliament.ca, DataLibre.ca, civicaccess.ca MANY applications facilitated by Open Data MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

32. Gov 2.0 Current State - Grassroots Initiatives www.GovLoop.com Founded in 2008 by Steve Ressler (speaker on Tuesday) Currently over 30,000 members and 722 groups Blogs, discussions, wiki, on twitter, facebook …… MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

33. MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Gov 2.0 Current State - Open Data

34. Gov 2.0 Current State - Global View Global example – World Bank Data Catalog & Apps for Development contest (May 2010) MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

35. Open Data Success Stories - Federal Government: United States GeoSpatial One Stop Data.gov Note data formats MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

36. Open Data Success Stories - Federal Government: United Kingdom Data.gov.uk (Sir Tim Berners-Lee on their team) Ordinance Survey OpenData – history of fees now gone MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

37. Open Data Success Stories - Federal Government: Australia Spatial Data Directory National Data Australia site It’s at Beta stage as many sites are – not waiting for perfection … just do it MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

38. Open Data Success Stories - Provincial Governments Land Info Ontario GeoNova Portal GeoBC MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

39. Open Data Success Stories - Municipal Government: Vancouver 1 st off the mark in Canada - Council motion May 2009 Beta V1 Sept 15, 2009 Beta V2 Jan 20, 2010 Open Data Hackathons – for apps development; local groups MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

40. Open Data Success Stories - Municipal Government: Toronto Mayor Miller announces open initiative Apr 7, 2009. Beta V1 Nov 2, 2009 App Dev community started data.to site MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

41. Open Data Success Stories - Municipal Government: Edmonton Open Data Catalog Jan ’10 Open Data workshop and application competition Feb – Apr ’10 Apps4Edmonton – proposals, community votes, apps developed, winner in Sept ‘10 MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

42. Open Data Success Stories - Municipal Government: Ottawa Open Data Ottawa launched in May 2010 Plan for an Apps for Ottawa Contest in the fall Active Communities in the open data and application development realm MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

43. Open Data Success Stories - Municipal Government: Nanaimo Open Data – not just for large municipalities Nanaimo – pop. 90,000, 88 sq. km Also known for their leadership in providing data via Goggle Earth MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

44. Open Data Success Stories - Municipal Government: United States Washington DC San Francisco New York City MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

45. Municipal Open Government Framework MOGF Components , Version 1.0 - a Work In Progress, Collaboration and Participation imperatives Open Data – a Key to Gov 2.0 Organizational - the Culture of Gov 2.0 Policies and Standards Technologies MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

46. MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress MOG Framework - Collaboration Municipal Open Government

47. Gov 2.0 Framework Components - Collaboration Collaboration is required in everything that is Gov 2.0 ….. actually make that everything! Default = Collaboration Key thoughts from prior collaboration events: “ All of us is smarter than one of us” “ There are more knowledgeable people outside your organization than inside” MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

48. Gov 2.0 Framework Components - Collaboration Collaboration is a continuum - from Himmelman’s hierarchy of “mutually beneficial” relationships: “ Networking - simply involves exchange of information for mutual benefits. Coordinating - involves information exchange, altering activities for mutual benefits and achieving a common purpose Cooperating - builds on coordination and requires participating entities to share resources, implying a higher level of organizational commitment which sometimes Collaborating - is the highest hierarchy of relationship, requiring the greatest level of trust, time and share of organizational resources and jurisdiction” MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

49. Gov 2.0 Framework Components - Collaboration Another view of the collaboration continuum Variables can be viewed as Subject themes (e.g. Special Interest Groups or Project Teams) Scope of interest (e.g. local to global) Geographic extents of activities (e.g. neighbourhood, city, region, etc). MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

50. Gov 2.0 Framework Components - Collaboration From a client perspective, the Institute for Citizen-Centred Service ( http://www.iccs-isac.org/en/cf / ) sums it up nicely – “ Public sector service organizations must keep pace with the public’s rising expectations for high quality and cost-effective services .” Reality check – rising expectations and limited resources dictate the need for collaborations and partnering …. assess how to improve internal collaboration MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

51. Gov 2.0 Framework Components - Collaboration Some of the new tools of the trade … Web 2.0/Social Media are excellent vehicles for collaboration and citizen engagement : facebook. The most widely used social media site used by individuals for “social networking” ( over 400 Million active users ). It’s also been used by many in the public sector as an additional communications channel and opportunity to get feedback as part of their public consultations strategy. twitter. “What’s happening” in 140 characters or less – this has also become a quick way to transmit information (e.g. URL) to whoever’s interested and often turns into a “instant messaging” vehicle via retweets. Many public sector staff and politicians send “tweets” as a real-time update mechanism. Twitter increased its membership from 2008 – 2009 by almost 1400% ! The home of videos on almost anything and is very popular as a medium that’s simple to understand and a product that’s easy to create (e.g. cell phone, camcorder). One Billion + views a day . Go to where your clients are ! MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

52. Gov 2.0 Framework Components - Collaboration Some of the new tools of the trade … (continued) WIKIS . Wikis facilitate the simple creation and editing of documents that can be collaborated on through a browser; examples include the previously noted Wikipedia, OPSpedia (Province of Ontario internal), GCpedia (Government of Canada internal), MISA Gov 2.0 and a host of public wikis such as GovLoop Second Life . A 3D virtual world where you create your own avatar and explore (transport yourself) many destinations with lots of information and have the ability to interact including participation in virtual meetings. Over a billion hours spent in SL by users. MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

53. Gov 2.0 Framework Components - Collaboration Existing tools of the trade … email is NOT an effective collaboration tool Many organizations have some type of collaboration toolsets such as Microsoft SharePoint and IBM’s Websphere/Domino Notes … most are not fully utilizing these capabilities Collaboration product and service offerings are expanding -Most are web based and often SaaS – ranging from Google apps suite to the recently released Microsoft TownHall service on the Azure (cloud computing) platform to IBM’s Lotus collaboration suite to more focused products such as Publivate’s Crowdsourcing software and service for “innovation through collaboration”. MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

54. Gov 2.0 Framework Components - Collaboration Example collaboration - Mashups. Combining data or products from multiple sources and producing new products and services. 1000’s of mapping mashups and applications developed in part from Open Data initiatives, open APIs, and subsequent application development efforts Collaboration sites Toronto Star’s “YourCity,MyCity” GovLoop, – literally thousands of industry and community sites Collaboration events – both in person and online “webinars” MISA ; Lac Carling; Showcase Ontario; GTEC; Gov 2.0 Summit and Expo GovCamp – next one in Toronto June 17 th , 2010. Local Hackfests …. etc MISA Ontario – roundtable on Wednesday and Unconference in spring 2011 MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

55. Gov 2.0 Framework Components - Collaboration Collaboration relates to so much in Gov 2.0 … and elsewhere MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

56. MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Collaborate Now

57. MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress MOG Framework - Open Data Component Municipal Open Government

58. Open Government and the Role of Open Data Open Government as defined by citizens and communities of interest has a data – centric focus MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: Toronto Change Camp 2009

59. Open Data guiding principles (commonly adopted) Complete. All data made available except where exempted by privacy , security and privilege limits Primary. Collected at the source, with the highest possible level of granularity. Timely. Aas quickly as necessary to preserve the value of the data. Accessible. Data is available to the widest range of users for the widest range of purposes. Machine processable . Data is reasonably structured to allow automated processing. Non-discriminatory. Data is available to anyone, with no requirement of registration. Non-proprietary. Data is available in a format over which no entity has exclusive control. License-free. Data is not subject to any copyright, patent, trademark or trade secret regulation. Reasonable privacy, security and privilege restrictions may be allowed. Gov 2.0 Framework Components - Open Data MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: http://resource.org/8_principles.html (Dec 8, 2007)

60. Open Data Success Stories - We Have Data …Now What? USE THE DATA! Washington DC – Apps for Democracy ’09 Code for America – “Connecting City Governments & Web 2.0 talent DataSF ’09 “Innovation Showcase” MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

61. Open Data Success Stories - We Have Data …Now What? USE THE DATA! DataTO.org – community based Apps4Edmonton – City sponsored Ottawa Apps contest in the fall Apps for Climate Action – B.C. Other apps contests in the works MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

62. Open Data Initiatives - Challenges for Government MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Corporate Culture – Moving to Gov 2.0 is a significant shift for many organizations (all levels of government) Policy – precedents and today's trend is to move from a “Fee for Data” to a Free Data corporate policy Legal considerations related to privacy, IP and perceived liabilities Resourcing the initiative – many recent initiatives have been “off-the-side-of-the-desk” projects … after start-up, data maintenance including issues of data quality e.g. GIS “grade” versus crowdsourced SES ( S cope, managing E xpectations and S ustainability) e.g. what data (based on FOI), priority ranking system, operational funding model

63. Open Data Initiatives - Example Benefits for Citizens MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Access to Open Data at no cost + new tools to USE the data “ Ease of use” for data in a usable/re-usable format – developers Opportunity to create mashups of open data from multiple sources Economic spinoffs for business in new software, data mining products and services, innovation centres/communities Increased efficiencies (e.g. reduced $ for FOI) for both government & citizens (reduced time and money to access/use data) Access to new innovative services and applications – “smart” phones !

64. Stumble Safely – a guide to bars and avoiding crime, “Apps for Democracy” Silver Award “ ... contest is to develop innovative software to present District data, its long-term goals are broader,” said District CTO Vivek Kundra . “By making government data easy for everyone to access and use, the District hopes to foster citizen participation in government, drive private-sector technology innovation and growth, and build a new model for government-private sector collaboration that can help all governments address the technology challenges of today and tomorrow.” President Barack Obama named Vivek Kundra the Federal Chief Information Officer (CIO), on March 5, 2009 MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Open Data Initiatives - Example Applications for Citizens http:// www.outsideindc.com/stumblesafely

65. NY City Apps Contest Winner Wayfinder – app for Android Smart Phone - finds subway stations and routes needed Many apps have transit focus MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Open Data Initiatives - Example Applications for Citizens

66. Vancouver VanTrash application – not a City App Sends reminders of what (recycle/ garbage) and when Built resulting out of discussions at a community “hackathon” MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Open Data Initiatives - Example Applications for Citizens

67. FixMyStreet started in UK; recently began in Canada in Ottawa area - benefits from open data Community controlled; data passed on to appropriate jurisdiction Issues with approach - industry standards versus public expectations (e.g. potholes) - public sector capacity to address issues Recent collaboration on Open 311 may impact MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Open Data Initiatives - Example Applications for Citizens

68. Location, Location, Location New and Existing Location based data Mashups in Mapping and Applications to Answer ….. Where is and What’s Nearby MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Open Data Initiatives - Example Applications for Citizens Yelp Map the Path Geodelic

69. Other possibilities including: Geobase map engine (NRCan) ESRI’s ArcExplorer MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Open Data Initiatives - Open Data Collaboration Revisited Source: URISA Ontario Newsletter Winter 1994, Jury Konga Data Sharing Concept - Circa 1994 Concept for tomorrow Academia, Non-Profits, Community Groups OpenStreetMap Community Updates External Data Linkages (e.g. World Bank) OpenData.CA Provincial Municipal Federal Public Service

70. MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Collaborate Now

71. MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress MOG Framework - Organizational Culture Municipal Open Government

72. “ Corporate Culture” ….. is the major stumbling block (hurdle, _ _ _ _ _ fill in the blank) facing Open Government today – clearly stated as such in almost every report Gov 2.0 Framework Components -Organizational Culture MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

73. The “elephant” in the room – well known but what to do? Consider … “ Good Failure” - a point on the road to success. Engagement – need to increase participation/buy-in Transparency – moving from control to empowerment Gov 2.0 Framework Components -Organizational Culture MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress http:// www.publivate.com/?p =671

74. Change management for Gov 2.0 – another discussion ( BIG topic) Needs to be tackled – it directly impacts on the degree of success and sustainability ChangeCamp needs to become ChangePlan ! Gov 2.0 Framework Components -Organizational Culture MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress 191M 300M

75. Gov 2.0 Framework Components -Organizational Culture Open Government good in principle …. in practice, how open is open? MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Us Now – Part 1

76. MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Collaborate Now

77. MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress MOG Framework - Policies and Standards Municipal Open Government

78. Open Gov, Open Data, Enhanced Citizen Engagement, Collaboration and Innovation – this speaks to the need to consider new policies for the enterprise Some key policy areas include : use of social media, information access, protection of privacy, information and records management + related Service Level Agreements Gov 2.0 Framework Components - Policy: New Considerations MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

79. Leverage knowledge of the community – many examples …. Open Muni - Policy and Standards http:// wiki.openmuni.org / Center for Technology in Government – Social Media Policy http:// www.ctg.albany.edu / Gov 2.0 Framework Components - Policy: Leverage What Exists MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

80. Role and Use of Social Media is a key component of Gov 2.0 Assessment of existing policies undertaken by Center for Technology in Government, State University of New York and categorized policy elements that need to be addressed (May 2010) Report has references to existing policies Gov 2.0 Framework Components - Social Media Policy MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: “Designing Social Media Policy for Government: Eight essential elements” http://www.ctg.albany.edu/publications/guides/social_media_policy/social_media_policy.pdf

81. “ Access by Design” principles from Ontario Information and Privacy Commissioners Office (April 2010) 1. Proactive, not Reactive 2. Access Embedded into Design 3. Openness and Transparency = Accountability 4. Fosters Collaboration 5. Enhances Efficient Government 6. Makes Access Accessible 7. Increases Quality of Information Gov 2.0 Framework Components - Information Access Policy MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: http://www.ipc.on.ca/images/Resources/accessbydesign_7fundamentalprinciples.pdf

82. Open Data initiatives have geospatial/GIS data as a foundation dataset Policies have evolved through the GeoCnnections Policy Working Group (Natural Resource Canada) Best Practices Guides were developed with Version 2 completed in 2008 Significant information including 3 data licensing models & templates Gov 2.0 Framework Components - Information Access Policy MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

83. “ Privacy by Design” principles from Ontario Information and Privacy Commissioners Office (initiated in the 1990’s) Has evolved – “Privacy by Design now extends to a “Trilogy” of encompassing applications: 1) IT systems; 2) accountable business practices; and 3) physical design and infrastructure” Gov 2.0 Framework Components - Privacy Policy MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: http:// www.privacybydesign.ca /

84. “ Privacy by Design” Principles 1 . Proactive not Reactive; Preventative not Remedial 2. Privacy as the Default 3. Privacy Embedded into Design 4. Full Functionality – Positive-Sum, not Zero-Sum 5. End-to-End Lifecycle Protection 6. Visibility and Transparency 7. Respect for User Privacy Gov 2.0 Framework Components - Privacy Policy MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: http:// www.privacybydesign.ca /

85. Policy is there for a reason – to provide structure and guidelines … . While enacting policy, don’t lose sight of why the policy exists Gov 2.0 Framework Components - Policy …last word MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress http:// www.socialsignal.com /cartoon

86. MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Collaborate Now

87. Leverage what exists and collaborate on what needs to be defined Municipalities have existing standards in many areas and these need to be assessed relative to any Gov 2.0 initiatives Gov 2.0 related standards include open data formats, technology interoperability and open standards such as Open 311, OpenID There is a large community of users and organizations in the standards space including ISO, IEEE, W3C, OASIS, OMG, Open Geospatial Consortium, … Gov 2.0 Framework Components - Standards MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

88. O’Reilly’s “Government as a Platform” identified the following components/core standards: “ IP – Internet Protocol TCP – Transmission Control Protocol DNS – Domain Name System HTTP – Hypertext Transfer Protocol HTML – Data Format” with a systems philosophy to keep it simple and let it evolve http:// www.slideshare.net/timoreilly/government -as-platform Gov 2.0 Framework Components - Standards MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

89. Gov 2.0 Framework Components - Example Standards Activities MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Publishing Open Government Data Web Mapping Services, Sensor webs, 3D City GML Source: http:// www.opengeospatial.org /standards/ http://open311.org/ Source: http://www.w3.org/TR/gov-data/ OMG http://gov.omg.org/gov-wg-opengov.htm

90. Gov 2.0 Framework Components - Example Standards Activities MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress The latest endeavour from Mr www, Sir Tim Berners-Lee Linking Open Data datasets – part of the semantic web work

91. Gov 2.0 Framework Components - Standards Organizations MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Plus all the open source groups and local initiatives

92. MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Collaborate Now

93. MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress MOG Framework - The Technology Component Municipal Open Government

94. Technology – what goal is it addressing … what’s the value proposition? Gov 2.0 Framework Components - Technology … a start point MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress http:// www.socialsignal.com /cartoon

95. O’Reilly -Lessons from technology platforms Embrace open standards Build a simple system Design for participation Learn from your users Lower barriers to experimentation Build a culture of measurement Celebrate your developers Linux example – starts with the kernel and evolves via community Gov 2.0 Framework Components - Technology Considerations MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: “Government as a Platform”; Tim O’Reilly. June 4, 2009. http:// www.slideshare.net/timoreilly/government -as-platform

96. The Open Source Community is large and growing Gov 2.0 Framework Components - Technology Considerations MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

97. Web 2.0 technologies ….. Lots of chose from Where to start - assess what you need; look at popular social media sites; join the discussion groups; talk to your peers Gov 2.0 Framework Components - Technology Considerations MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

98. Microsoft Citizen Service Platform Technology foundation Applications & templates People & Processes Physical world Gov 2.0 Framework Components - Technology Considerations MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: Microsoft's Citizen Service Platform http://www.microsoft.com/industry/publicsector/Government/csp/default.aspx Microsoft Townhall Political campaigns Crowdsourcing issues Azure cloud platform Portal & DB backend

99. Gov 2.0 Framework Components - Technology Considerations Gov 2.0 view from IBM – “Smarter Cities”, Web 2.0 and enterprise technologies MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

100. Gov 2.0 Framework Components - Technologies MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Google Platform and Apps VISION product leverages Google apps platform

101. Municipal IT groups have an important role to play as enablers Lots of technology choices … with challenges and opportunities Innovation must continue and … it’s not just about hard ROI Gov 2.0 Framework Components - Technology MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Technology, Innovation and the Business Case http:// www.socialsignal.com /cartoon

102. MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Collaborate Now

103. Refocus on Gov 2.0 - the Short Story Components of Gov 2.0 have been happening for a while … at all levels of government Gov 2.0 is transformational and still early in its evolution Gov 2.0 is not a fad and it’s gaining momentum MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

104. Refocus on Gov 2.0 - the Short Story – Part 2 Collaboration and participatory government is growing via Web 2.0/social media technologies Open Data leverages a valuable asset to facilitate innovation and expanded services At minimum … get informed, join the Gov 2.0 community and “sketch out” a framework plan MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

105. Embrace Gov 2.0 – it’s becoming the new way of doing business; technology is not the issue, organizational culture is our challenge Accelerate Open Data – all levels of government need to increase knowledge and pick up the pace of moving forward to benefit all Collaborate Now - limited resources and increasing internal and external demands for efficient and effective government dictate it Engage and Empower Citizens - the opportunity exists to make quantum leaps in public service delivery throughout Canada MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Concluding Thoughts …

106. Gov 2.0 and Open Data Education opportunity – MISA Ontario Annual Conference, June 13 – 16, 2010. Niagara Falls, Ontario. www.misa.on.ca MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Open Gov, Open Data … Monday Tuesday Wednesday

107. Jury Konga, Chair MISA ON Gov 2.0 Committee and Principal eGov Futures Group [email_address] Mike Proudlock, Secretary MISA ON Gov 2.0 Committee and Project Manager Office of CIO, Peel Region [email_address] Thank You