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GLOBAL
MARKETING
OBJECTIVES 2013
COMPANY VISION
Julius Meinl Nr 1 Premium HoReCa Coffee Brand
Worldwide
2
Family
Entrepreneurial,
Personally commited,
Sustainable
Tradition, Vienna,
History, Precursor
Vienna
Expertise
Exquisite quality,
Coffee expertise,
Customer know-how,
Outstanding service
Culture, Cosmopolitan,
Open-mindedCultured
3
Original
Poetry
Coffeehouse Culture
Core Values
GLOBAL POSITIONING
“Poetry – Vienna’s Coffee House Culture”
As the ambassador of the Viennese coffee house culture, we are dedicated to serve
our customers pleasurable and poetic timeouts.
Julius Meinl inspires you – and being inspired, you inspire others.
4
WHAT DOES JULIUS MEINL POETRY MEAN?
Meinl POETRY is our strategy differentiating us from competitors .
Poetry is intellectual emotion like creating, having conversations, literal
thinking, crafting and imaging.
Coffee is physical emotion that gives you fuel, stimulation, inspires you and
your brain.
Poetry and coffee are just made for each other like a perfect match for big
poets as well as everyday poets of this world.
Meinl coffee delivers inspiration and stimulation to creative people
and people who have an appetite for creative and poetic living.
Every cup of Meinl coffee inspires and transforms daily routine of
human kind into the poetic moment.
5
LONG-TERM STRATEGIES
GLOBAL COMPANY STRATEGIES
Conquer the HoReCa channel and establish a leading position for Julius Meinl.
1. Anchor Julius Meinl as the premium coffee brand via
• Visibly owning opinion leading HoReCa outlets in each market.
• Expanding through-out HoReCa with the brand appearing premium, coherent
and consistent.
• Ensuring that Julius Meinl is recognized as a leading coffee brand through
effective outdoor visibility.
2. Establish Julius Meinl as The poetic-inspirational coffee brand embedded in the
Viennese coffee house culture via:
• Communication (Events, ATL & BTL activities) that enables customers and
consumers to feel and experience poetic and inspiring moments.
On Retail
1. Where currently active in retail, ensure marketing mix is coherent with our long-
term HoReCa ambition.
2. In countries where leading position in HoReCa is achieved, start building a bridge
to establish Julius Meinl in the premium retail segment.
MARKETING OBJECTIVES 2013
A. Awareness building:
– Achieve BBS visibility (in & outdoor) at min. 7% of Julius Meinl customers in
JM countries (+ min. 2%pts growth vs. 2012 in each country)
– Increase Julius Meinl spontaneous awareness amongst HoReCa customers to
weighted average of 25% (to be confirmed)
B. Image building :
– Significantly increase image rating of JM in key countries, with significant
increase on selected 3 key attributes (overall image, recommend to others,
poetic brand - starting point end 2012)
– Establish 1 global event, relevant for all countries
C. Conversion & Loyalty building:
– Generate incremental turnover via product initiatives & promotions
7
MARKETING STRATEGIES 2013
A. Awareness building:
1. BBS:
– Focus on outdoor signage (on top of cups) at high traffic places and
effectively implement there JM outdoor POS tools.
– This to generate a sentiment that JM is THE leading coffee brand in a
town / country
2. Rigorously implement the new harmonized product & POS portfolio
B. Image building :
1. Elaborate a poetry event for global roll-out, with talk of town/country
potential and which can be repeated annually.
2. Ensure poetry can be experienced at the tables in HoReCa outlets across each
country. (through POS and other materials additional to cups)
3. Guarantee Julius Meinl picture & poetry style guide is being applied to all
activities across all countries.
4. Leverage PoetryCafé via one big global idea/program with potential to attract
a maximum of the poetic digital community to the site.
8
MARKETING STRATEGIES 2013
C. Conversion & Loyalty building:
1. Drive expansion of 1862 with focus on key subsidiaries.
2. Capsules:
1. Step change our HoReCa capsules business with a revisited product,
design, machine & distribution concept.
2. Successfully establish the new capsules concept in retail Austria.
3. Exploit the new tea “East meets West” tea concept to build a strong second
pillar in addition to our coffee business.
4. Ensure 1-2 innovations are developed to go-to-market stage in Q4/2013.
Innovation should have potential to grow HoReCa volume by 5% going.
Ensure 1 innovation for Retail.
5. Bring group sustainability mission to life and elaborate 1 sustainability idea
with strong in-market potential all over the group.
6. Leverage Poesia to further improve the margin mix across the group.
9
AWARENESS
11
CONVERSION
& LOYALTY
IMAGE
25%
spontaneous
Horeca awareness
(weighted average)
13
AWARENESS
OBJECTIVE
+2% p.p.
growth of BBS
customers 14
AWARENESS
PROGRAM
Significant increase of
IMAGE
ratings
16
IMAGE
OBJECTIVE
Global
Poetry
EVENT
17
IMAGE
PROGRAMS
18
IMAGE
PROGRAMS
+100.000
ON-LINE FANS
(Facebook, Poetrycafe.com,
Poetry Map or alternative)
New Poetry
PICTURES,
Poetry Communication
and Style Guides
19
IMAGE
PROGRAMS
Poetry
TABLE TOOL
20
IMAGE
PROGRAMS
+ 1,5 Mio €
turnover
22
CONVERSION
&LOYALTY
OBJECTIVE
Growth of
1862 PREMIUM 23
CONVERSION
&LOYALTY
PROGRAMS
CAPSULES
re-launch and
expansion
24
CONVERSION
&LOYALTY
PROGRAMS
TEA
re-launch
25
CONVERSION
&LOYALTY
PROGRAMS
POESIA
international launch
26
CONVERSION
&LOYALTY
PROGRAMS
27
INNOVATIONS
CONVERSION
&LOYALTY
PROGRAMS
SUSTAINABILITY 28
CONVERSION
&LOYALTY
PROGRAMS

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Global marketing objectives 2013

  • 2. COMPANY VISION Julius Meinl Nr 1 Premium HoReCa Coffee Brand Worldwide 2
  • 3. Family Entrepreneurial, Personally commited, Sustainable Tradition, Vienna, History, Precursor Vienna Expertise Exquisite quality, Coffee expertise, Customer know-how, Outstanding service Culture, Cosmopolitan, Open-mindedCultured 3 Original Poetry Coffeehouse Culture Core Values
  • 4. GLOBAL POSITIONING “Poetry – Vienna’s Coffee House Culture” As the ambassador of the Viennese coffee house culture, we are dedicated to serve our customers pleasurable and poetic timeouts. Julius Meinl inspires you – and being inspired, you inspire others. 4
  • 5. WHAT DOES JULIUS MEINL POETRY MEAN? Meinl POETRY is our strategy differentiating us from competitors . Poetry is intellectual emotion like creating, having conversations, literal thinking, crafting and imaging. Coffee is physical emotion that gives you fuel, stimulation, inspires you and your brain. Poetry and coffee are just made for each other like a perfect match for big poets as well as everyday poets of this world. Meinl coffee delivers inspiration and stimulation to creative people and people who have an appetite for creative and poetic living. Every cup of Meinl coffee inspires and transforms daily routine of human kind into the poetic moment. 5
  • 6. LONG-TERM STRATEGIES GLOBAL COMPANY STRATEGIES Conquer the HoReCa channel and establish a leading position for Julius Meinl. 1. Anchor Julius Meinl as the premium coffee brand via • Visibly owning opinion leading HoReCa outlets in each market. • Expanding through-out HoReCa with the brand appearing premium, coherent and consistent. • Ensuring that Julius Meinl is recognized as a leading coffee brand through effective outdoor visibility. 2. Establish Julius Meinl as The poetic-inspirational coffee brand embedded in the Viennese coffee house culture via: • Communication (Events, ATL & BTL activities) that enables customers and consumers to feel and experience poetic and inspiring moments. On Retail 1. Where currently active in retail, ensure marketing mix is coherent with our long- term HoReCa ambition. 2. In countries where leading position in HoReCa is achieved, start building a bridge to establish Julius Meinl in the premium retail segment.
  • 7. MARKETING OBJECTIVES 2013 A. Awareness building: – Achieve BBS visibility (in & outdoor) at min. 7% of Julius Meinl customers in JM countries (+ min. 2%pts growth vs. 2012 in each country) – Increase Julius Meinl spontaneous awareness amongst HoReCa customers to weighted average of 25% (to be confirmed) B. Image building : – Significantly increase image rating of JM in key countries, with significant increase on selected 3 key attributes (overall image, recommend to others, poetic brand - starting point end 2012) – Establish 1 global event, relevant for all countries C. Conversion & Loyalty building: – Generate incremental turnover via product initiatives & promotions 7
  • 8. MARKETING STRATEGIES 2013 A. Awareness building: 1. BBS: – Focus on outdoor signage (on top of cups) at high traffic places and effectively implement there JM outdoor POS tools. – This to generate a sentiment that JM is THE leading coffee brand in a town / country 2. Rigorously implement the new harmonized product & POS portfolio B. Image building : 1. Elaborate a poetry event for global roll-out, with talk of town/country potential and which can be repeated annually. 2. Ensure poetry can be experienced at the tables in HoReCa outlets across each country. (through POS and other materials additional to cups) 3. Guarantee Julius Meinl picture & poetry style guide is being applied to all activities across all countries. 4. Leverage PoetryCafé via one big global idea/program with potential to attract a maximum of the poetic digital community to the site. 8
  • 9. MARKETING STRATEGIES 2013 C. Conversion & Loyalty building: 1. Drive expansion of 1862 with focus on key subsidiaries. 2. Capsules: 1. Step change our HoReCa capsules business with a revisited product, design, machine & distribution concept. 2. Successfully establish the new capsules concept in retail Austria. 3. Exploit the new tea “East meets West” tea concept to build a strong second pillar in addition to our coffee business. 4. Ensure 1-2 innovations are developed to go-to-market stage in Q4/2013. Innovation should have potential to grow HoReCa volume by 5% going. Ensure 1 innovation for Retail. 5. Bring group sustainability mission to life and elaborate 1 sustainability idea with strong in-market potential all over the group. 6. Leverage Poesia to further improve the margin mix across the group. 9
  • 10.
  • 12.
  • 14. +2% p.p. growth of BBS customers 14 AWARENESS PROGRAM
  • 15.
  • 19. New Poetry PICTURES, Poetry Communication and Style Guides 19 IMAGE PROGRAMS
  • 21.
  • 22. + 1,5 Mio € turnover 22 CONVERSION &LOYALTY OBJECTIVE
  • 23. Growth of 1862 PREMIUM 23 CONVERSION &LOYALTY PROGRAMS