GKIM Bots

1. GKIMBOTS
Engaging with digital brands and
organizations like never before.
www.gkim.digital
info@gkim.digital

2. DUMB BOTS
TALK TO GKIMBOT
SMART BOTS
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There are many simple bot platforms on the
market and many more developers who can
claim to be bot builders.
She’s waiting to hear from you.
Elevate your bot from the chattering masses of
identikit dumb robots.
Give it a unique voice, personality and qualities
of a genuine intelligence.
Let your consumers develop productive and
long lasting relationships with your application.
Art and Science come
together for an intuitive
and inspirational human
computer interface.
GKIMBOT
ART
GKIMBOT
SCIENCE

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Intuitive two way communication
Successful AI Bot
operation
The GKIMBot design process is driven by a
recognition of what gives a bot personality
and intelligence.
Your Bot personality should be unique and
memorable. It will reflect the brand, your
values and style of communication.
GKIMBOT PERSONALITY
AND INTELLIGENCE
Your Bot intelligence is so important. It needs
to be able to provide intuitive access to your
app’s knowledge database. It will absorb
instructions and learn from customers’ new
data without confusing them or your backend.
Knowledgeable, well trained backend
Memorable personality and identity

4. CHAT BOTS
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The basis of all bot projects is the conversation engine which
communicates between your consumers and the bot’s “brain”.
Different conversation styles and modes are adopted
depending upon the style of the bot and intent(s) of the
conversation.
More sophisticated conversation engines are required for
projects which have rich conversation trees, multiple intents
and modes of conversation to switch between.
GKIMBOT
COMMUNICATION
NATURAL LANGUAGE PROCESSING
To allow consumers to use more colloquialisms, dialect and
less structured prose, NLP systems help convert poetic prose
into language that computers will have a better chance of
understanding.
NATURAL LANGUAGE GENERATION
NLG enhances the way that your bot speaks to consumers.
Good copywriting is a critical part of this. Enriched with natural
language smarts, GKIMBot can give your bot a real personality.

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Bots display intelligence if they have access to
well structured sources of knowledge that can
be tailored and filtered to match the requests
of their user.
Bots will delight if they can learn from their
interactions, personalizing communications and
sharing what is truly relevant to consumers.
GKIMBOT
INTELLIGENCE
Each applications’ concepts of knowledge,
database structure, and information retrieval
requirements will be very different.
We can build anew, customize what you have
or integrate with existing database and
knowledge systems to get the best for your bot.
INTELLIGENT BOTS BACK END

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BRINGING GKIMBOTS
TO LIFE
For a truly compelling, entertaining and long lasting impression be amongst the first to give your Bot a face or full body avatar.
When a 3D graphical bot animates with NLG driven speech patterns and facial expressions consumers get the complete
impression of a rich personality to represent your brand.
For years, TV shows and movies have seen the need their AI constructs a face. That reality is with us now and there are few
bounds to your creative options.
Avatars can be realistic human forms, cartoon characters or fun items such as talking logos of other brandable objects.
PUT A FACE TO YOUR BOT
Voice based interaction with computers has a long history, from robot callers and IVRS systems designed as a front line
to customer service operations.
Amazon’s Echo, Apple’s Siri and Google’s xxx show how people talk to their devices more and more. These companies let
us work with their technologies for your bots.
Coupled with the many other technologies of a GKIMBot, text to speech technologies can add rich layers of personality to
your Bot and let your brand communicate deeply and intimately with your audience.
GIVE YOUR BOTS A VOICE

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The GKIMBot briefing process takes our customers through the essential aspects of a professional Bot design
and implementation process covering such as:
Brand goals and conversation intents
Interface media, capabilities and creative direction
Back end technology review, integration and project planning.
GKIMBOT DESIGN &
OPERATION
DESIGN
The GKIMBot dashboard provides the dials and levers of your bot driven consumer experience (CX).
We report upon and let you see the number of users, transactions and the quality of their experience and
successful completion of their intents and the brands own goals.
A campaign management tool lets you introduce personalized promotions and other seasonal messages to
the experience.
DASHBOARD
The GKIMBot platform lets our design consultants work closely with our customers on the detailed design of
conversations, of personality and logical aspects of the system.
Learn from and with users of your bot. We help it evolve as marketing objectives, consumers mature in their
ability to use bots and expectations of the system change over time.
AUTHORING TOOLS