As the need for customer-oriented and context-optimized experiences come to the fore, web content management systems pave the way for integrated digital experience platform (DXP) solutions, for superior flexibility, agility, personalization, and cross-channel delivery. Here are 6 key steps that go into building a DXP: Read more http://bit.ly/2lS4bm3
Variance Offer Sales Force consulting and customization service by gaining experience in CRM domain for almost Decade. Contact us on salesforce@varianceinfotech.com if you've any requirement to discuss salesforce consulting services.
Case Study: Salesforce CPQ (Configure Price Quote) for Software as a Service ...Jade Global
Salesforce CPQ Case Study:
Business Requirements
Migrate all quote templates from existing tools to Salesforce CPQ as the main tool for the booking and Sales process
Support project lifecycle activities, including Requirement Gathering, Design, Development, Testing and Deployment
Configure Products based on business needs
An adaptable configuration of validation and pricing rules to prevent booking errors
Upgrade User Experience with guided flow
Enable core CPQ functions on mobile platforms
Business Challenges
OOTB functionality did not meet certain business requirements
Business changed requirements frequently causing rework
Business testing was not completed as quickly as items were being developed
Not able to properly format quotes Formatting of quote generation
Products being selected together incorrectly
Long list of products without any groupings - poor user experience
Approvals were not tracked, Lack of mobile approvals
Solution – Salesforce CPQ (Steelbrick)
Customizable quote templates
Validations to prevent users from selecting products that shouldn’t be selected together
Prompts to guide the user to review products before continuing with product selection
Enabled approvals with mobile capabilities
Connect with us:
Info@jadeglobal.com 1 877-523-3448
Website: http://www.jadeglobal.com
LinkedIn: http://www.linkedin.com/company/jade-...
Facebook: https://www.facebook.com/jadeglobal/
Twitter: https://twitter.com/JadeGlobal
Salesforce Template. please refer to any Salesforce language for terms of use. Sharing for other Trailblazers who have asked to use this template for Salesforce-related presentations.
This presentation is related to salesforce service cloud .
How customer support is implemented in salesforce is service cloud, and what are the tools need to accomplish this support are described here
Variance Offer Sales Force consulting and customization service by gaining experience in CRM domain for almost Decade. Contact us on salesforce@varianceinfotech.com if you've any requirement to discuss salesforce consulting services.
Case Study: Salesforce CPQ (Configure Price Quote) for Software as a Service ...Jade Global
Salesforce CPQ Case Study:
Business Requirements
Migrate all quote templates from existing tools to Salesforce CPQ as the main tool for the booking and Sales process
Support project lifecycle activities, including Requirement Gathering, Design, Development, Testing and Deployment
Configure Products based on business needs
An adaptable configuration of validation and pricing rules to prevent booking errors
Upgrade User Experience with guided flow
Enable core CPQ functions on mobile platforms
Business Challenges
OOTB functionality did not meet certain business requirements
Business changed requirements frequently causing rework
Business testing was not completed as quickly as items were being developed
Not able to properly format quotes Formatting of quote generation
Products being selected together incorrectly
Long list of products without any groupings - poor user experience
Approvals were not tracked, Lack of mobile approvals
Solution – Salesforce CPQ (Steelbrick)
Customizable quote templates
Validations to prevent users from selecting products that shouldn’t be selected together
Prompts to guide the user to review products before continuing with product selection
Enabled approvals with mobile capabilities
Connect with us:
Info@jadeglobal.com 1 877-523-3448
Website: http://www.jadeglobal.com
LinkedIn: http://www.linkedin.com/company/jade-...
Facebook: https://www.facebook.com/jadeglobal/
Twitter: https://twitter.com/JadeGlobal
Salesforce Template. please refer to any Salesforce language for terms of use. Sharing for other Trailblazers who have asked to use this template for Salesforce-related presentations.
This presentation is related to salesforce service cloud .
How customer support is implemented in salesforce is service cloud, and what are the tools need to accomplish this support are described here
Get a comprehensive guide about Salesforce and its benefits and understand how Salesforce helps you serve customers more efficiently, leading to better business.
In this slide we explain about the Marketing cloud April 19 Release .
1: Einstein Engagement Frequency
2:Content Builder
3:Email Studio
4:Distributed Marketing
5:Journey Builder
6:Advertising Studio
7:Social Studio
8:Datorama Connector for Marketing Cloud
What Is Salesforce? | Salesforce Training - What Does Salesforce Do? | Salesf...Edureka!
This Edureka Salesforce Tutorial slides for beginners will take you through why Salesforce became popular, what is Salesforce, Salesforce products along with a Salesforce use case. This Salesforce tutorial video is ideal for beginners to learn what is Salesforce. You can read the blog here: https://goo.gl/rEHG4a
Salesforce Sales Cloud: Best Practices to Win More DealsCloud Analogy
Salesforce Sales Cloud includes a variety of services and products that help salespeople close more deals and develop stronger customer connections. Check out this presentation for more details on Sales Cloud.
What Is Salesforce CRM? | Salesforce CRM Tutorial For Beginners | Salesforce ...Edureka!
This Salesforce CRM tutorial will take you through what is Salesforce CRM, benefits of Salesforce CRM, how CRM works, along with Salesforce CRM demo and use case. This Salesforce training slides is ideal for beginners to learn CRM.
apidays LIVE Australia 2021 - Composing a Headless and Composable Commerce Ar...apidays
apidays LIVE Australia 2021 - Accelerating Digital
September 15 & 16, 2021
Composing a Headless and Composable Commerce Architecture
Yi Zhuang Chew, Solutions Engineer at Commercetools
Nous voyons de nombreuses entreprises aujourd'hui ajoutant plusieurs Clouds Salesforce dans leur évolution digitale.
En tant que Consultant Salesforce (business ou technique), il n'est pas rare de voir une société utiliser Marketing Cloud dans le département Marketing, Commerce Cloud pour ses ventes en ligne, dans BU d'e-commerce, et dans leur SAV envisager d'ajouter Service Cloud.
Ce n'est qu'un exemple de 3 Clouds Salesforce, et il y a d'autres combinaisons de Clouds, mais voilà l'idée que dans l'écosystème Salesforce, nous sommes maintenant au défi d'aligner tout en une plate-forme numérique cross-Cloud qui est sou jacente de nouveaux parcours clients et employé.
Dans cette session, nous examinerons 2 cas d'intégration Cross-Cloud (B2C et B2B) et les meilleures pratiques sur la façon de les connecter en une seule vue Client.
Ce sont également des cas d'utilisation que Salesforce utilise dans une nouvelle génération de certifications à partir de janvier 2021 - Salesforce Solution Architect & Salesforce Enterprise Architect (ne pas confondre avec l'existante CTA - Cloud Technical Architect)
Contact Center of the Future: Smart, Selective Human Touch in the Digital Ageaccenture
Is your financial firm prepared to deploy a contact center of the future? In this new Accenture Distribution & Marketing presentation, we explore a customer strategy and contact center interaction design framework to address changing customer engagement preferences and technology advancements. Key to this strategy is balancing digital with the human touch. View the presentation to learn more or read our blog series on the topic: https://accntu.re/2vLYkiT
Adobe Experience Manager Vision and RoadmapLoni Stark
Keynote I gave at the EVOLVE 2015. The presentation provides context on where we are world-wide in our digital transformation, key trends driving innovations in Adobe's digital experience management solution and the product themes for 2015.
Enterprise Marketplace Powered by Sitecore Experience CloudVarunNehra
Traditional commerce has a buyer and a seller and can achieve linear growth.
Growing digital business at scale requires a new business model and rapidly bringing new capabilities, products, and services to the market by partnering with 3rd party sellers.
In the post-COVID era, online marketplaces will scale business with new partnerships, improved CX, lower costs, and improved efficiency.
Sitecore experience cloud has all the tools you need to successfully launch an enterprise digital marketplace
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2023 CPAAS GUIDE OPPORTUNITIES, PERSPECTIVES AND TRENDS.pdfTanla Platforms
The rise of CPaaS (Communication Platform as a Service) technology has transformed the way businesses can interact with their customers and the ecosystem.
Get a comprehensive guide about Salesforce and its benefits and understand how Salesforce helps you serve customers more efficiently, leading to better business.
In this slide we explain about the Marketing cloud April 19 Release .
1: Einstein Engagement Frequency
2:Content Builder
3:Email Studio
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6:Advertising Studio
7:Social Studio
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What Is Salesforce? | Salesforce Training - What Does Salesforce Do? | Salesf...Edureka!
This Edureka Salesforce Tutorial slides for beginners will take you through why Salesforce became popular, what is Salesforce, Salesforce products along with a Salesforce use case. This Salesforce tutorial video is ideal for beginners to learn what is Salesforce. You can read the blog here: https://goo.gl/rEHG4a
Salesforce Sales Cloud: Best Practices to Win More DealsCloud Analogy
Salesforce Sales Cloud includes a variety of services and products that help salespeople close more deals and develop stronger customer connections. Check out this presentation for more details on Sales Cloud.
What Is Salesforce CRM? | Salesforce CRM Tutorial For Beginners | Salesforce ...Edureka!
This Salesforce CRM tutorial will take you through what is Salesforce CRM, benefits of Salesforce CRM, how CRM works, along with Salesforce CRM demo and use case. This Salesforce training slides is ideal for beginners to learn CRM.
apidays LIVE Australia 2021 - Composing a Headless and Composable Commerce Ar...apidays
apidays LIVE Australia 2021 - Accelerating Digital
September 15 & 16, 2021
Composing a Headless and Composable Commerce Architecture
Yi Zhuang Chew, Solutions Engineer at Commercetools
Nous voyons de nombreuses entreprises aujourd'hui ajoutant plusieurs Clouds Salesforce dans leur évolution digitale.
En tant que Consultant Salesforce (business ou technique), il n'est pas rare de voir une société utiliser Marketing Cloud dans le département Marketing, Commerce Cloud pour ses ventes en ligne, dans BU d'e-commerce, et dans leur SAV envisager d'ajouter Service Cloud.
Ce n'est qu'un exemple de 3 Clouds Salesforce, et il y a d'autres combinaisons de Clouds, mais voilà l'idée que dans l'écosystème Salesforce, nous sommes maintenant au défi d'aligner tout en une plate-forme numérique cross-Cloud qui est sou jacente de nouveaux parcours clients et employé.
Dans cette session, nous examinerons 2 cas d'intégration Cross-Cloud (B2C et B2B) et les meilleures pratiques sur la façon de les connecter en une seule vue Client.
Ce sont également des cas d'utilisation que Salesforce utilise dans une nouvelle génération de certifications à partir de janvier 2021 - Salesforce Solution Architect & Salesforce Enterprise Architect (ne pas confondre avec l'existante CTA - Cloud Technical Architect)
Contact Center of the Future: Smart, Selective Human Touch in the Digital Ageaccenture
Is your financial firm prepared to deploy a contact center of the future? In this new Accenture Distribution & Marketing presentation, we explore a customer strategy and contact center interaction design framework to address changing customer engagement preferences and technology advancements. Key to this strategy is balancing digital with the human touch. View the presentation to learn more or read our blog series on the topic: https://accntu.re/2vLYkiT
Adobe Experience Manager Vision and RoadmapLoni Stark
Keynote I gave at the EVOLVE 2015. The presentation provides context on where we are world-wide in our digital transformation, key trends driving innovations in Adobe's digital experience management solution and the product themes for 2015.
Enterprise Marketplace Powered by Sitecore Experience CloudVarunNehra
Traditional commerce has a buyer and a seller and can achieve linear growth.
Growing digital business at scale requires a new business model and rapidly bringing new capabilities, products, and services to the market by partnering with 3rd party sellers.
In the post-COVID era, online marketplaces will scale business with new partnerships, improved CX, lower costs, and improved efficiency.
Sitecore experience cloud has all the tools you need to successfully launch an enterprise digital marketplace
The Blueprint for Change: How the Best Are Succeeding in TransformationMuleSoft
Learn about the most impactful patterns of success for companies who are succeeding in transformation and the common pitfalls for companies who struggle. MuleSoft's Vice President of Customer Success, Brent Grimes, will explore the best-practice operating models to support transformation and will overview MuleSoft's Catalyst engagement model for getting your Application Network off the ground.
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The rise of CPaaS (Communication Platform as a Service) technology has transformed the way businesses can interact with their customers and the ecosystem.
What is CPaaS_ Benefits, use cases, and tips for choosing your CPaaS provider...digitalteam1401
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The future of CPAAS trends and innovations to watch in 2024.pdfNaomi Cequens
Cequens Dubai, a leading provider of CPaaS solutions, empowers businesses to leverage the power of A2P messaging and platforms like WhatsApp for Business to deliver exceptional customer experiences.
The rise of platforms like WhatsApp for business Dubai offers exciting possibilities for businesses to connect with customers on a more personal level.
By partnering with Cequens Dubai, you can gain access to the latest CPaaS technologies and ensure you're well-positioned to meet the evolving needs of your customers in 2024 and beyond.
To contact us, visit us at https://www.cequens.com/ or reach out to us at 971 42987046 / hello@cequens.com to know more!
HCL Commerce Accelerate Company’s Innovation, Engagement, and Selling at ScaleHCLSoftware
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For more information, please visit: https://www.hcltechsw.com/commerce
or
Check this doc
https://www.hcltechsw.com/wps/wcm/connect/71e6fa69-64c2-4321-9563-d021e42cb3b5/HCL+Commerce+Data+Sheet.pdf?MOD=AJPERES&CONVERT_TO=url&CACHEID=ROOTWORKSPACE-71e6fa69-64c2-4321-9563-d021e42cb3b5-nibs3VT
After understanding this market and the advantages of leveraging custom cloud
API development, businesses effectively integrate disparate IoT systems,
unlocking new data sources and building innovative applications that drive digital
transformation and growth. For more detail visit us: https://www.ficode.co.uk/api-integration
Communications Platform as a Service.pdfGauriKale30
CPaaS platforms (Communications Platform as a Service) provide a variety of features that allow developers to include real-time communication capabilities into their applications.
HCL Commerce Innovative and Engaging buying Experiences Built Cloud Native at...HCLSoftware
Your digital strategy plays a vital role in the success of your business. HCL Commerce is designed to adapt to your business strategy, not the other way around, helping your commerce experiences lead the pack instead of following the herd with a templated approach. With HCL Commerce, you can support the individuality of your brands, as well as pivot to address current and future business needs quickly and elegantly so you can grow with confidence and deliver a consistently inspiring experience. To learn more on HCL Commerce please visit with this link: https://www.hcltechsw.com/commerce
Customer Communication for Digital ExperienceTopdown
Communications sent to existing customers are the "last mile" of digital business transformation and customer experience improvement efforts. This white paper examines the relationship between customer communications management and digital customer experience.
Best Metaverse App Development Service Providers in 2024.pdfprimafelicitas
In 2024, the market for Metaverse app development services is booming, and the search for the best service providers has never been more crucial. Our company stands out as one of the leading Metaverse app development service providers, offering top-notch solutions to cater to the evolving needs of businesses and individuals alike. With a team of highly skilled developers and designers, we are committed to delivering cutting-edge applications that seamlessly integrate virtual and augmented reality experiences, creating immersive and interactive environments for users.
A headless CMS is similar to decoupled CMS architecture, but does not have a distinct frontend system to which to publish. Sitecore is originally designed as a headless CMS. It stores content as items, and Sitecore’s layout engine places those objects, or modules.
https://www.raybiztech.com/blog/sitecore/customer-experiences-with-sitecore-as-headless-cms
HCL Commerce Cloud: Elevate Sales with Integrated B2B SolutionsHCLSoftware
The key to successful B2B sales growth lies in digital strategies, particularly with the rising prominence of enterprise ecommerce solutions. Companies must adapt to the rapidly changing landscape of B2B e-commerce to remain competitive, as highlighted by McKinsey. Embracing digital transformation is crucial, with McKinsey noting the risk of falling behind for those who fail to do so. Going forward, digital will become the most important sales channel, contributing over 40% of total company revenue.
Learn more: https://hclsw.co/0wzv7y
The Emerging Customer Experience Platform TrendBackbase
In the past, organizations built websites, portals, and mobile apps, based on their internal silos. They did not realize how the web and customer expectations would evolve. In an effort to keep up, they created even more silos by complicating their channels further with disconnected and disparate tools.
Today, the goal is to create a comprehensive technology platform that provides a set of services that enable enterprises to quickly streamline their digital customer interactions, regardless of the legacy systems that have been holding them back in the past. We call this the Customer Experience Platform; a dynamic new layer that is deployed over existing systems to deliver a superior customer experience, anytime, anyplace, and on any device, while at the same time giving e-business teams control over the entire online customer journey.
In this webinar, Backbase CEO & Co-Founder Jouk Pleiter, together with Global Head of Marketing, Jelmer de Jong, discuss The Emerging Customer Experience Platform Trend. Introducing the ‘CXP’ which integrates a set of core features, including WCM, Portal, Mobile, Forms, Digital Marketing, Social, and Analytics.
Read more about our vision: http://blog.backbase.com/3816/backbase-vision-user-experience-platform/
SRV211_Building Smart Applications Leveraging AWS to Drive Customer and Worke...Amazon Web Services
In this session, attain knowledge about how AWS can help create a differentiated customer experience for your end users and employees, at scale and at the speed of innovation to meet your customer’s expectations. Hear from a panel of enterprise IT executives, including Glenn Weinstein, CIO of Appirio, who are innovating and driving real transformations of their business via the AWS Cloud. They are leveraging AWS offerings to build, migrate and run their applications on AWS, including AWS Lex, AWS Lambda, Amazon Kinesis, and Amazon Redshift.
Session sponsored by Wipro
How to Choose the Right CPaaS Provider for Your Business.pdfNaomi Cequens
CPaaS offers businesses a versatile and scalable solution to integrate real-time communication features, such as voice, messaging, and video, into their applications and workflows. With the market flooded with CPaaS providers, choosing the right one for your business can be a daunting task. However, by understanding your requirements, evaluating key factors, and conducting thorough research, you can find the perfect CPaaS provider in dubai that aligns with your business objectives.
Cequens - Best Cpaas provider in dubai is renowned as one of the best CPaaS providers in Dubai, offering a comprehensive suite of communication solutions tailored to the needs of businesses across various industries. With a strong focus on innovation, reliability, and customer satisfaction, Cequens stands out as a trusted partner for businesses seeking to enhance their communication capabilities.
To contact us, visit us at https://medium.com/@naomiwatt7/a-comprehensive-guide-how-to-choose-the-right-cpaas-provider-for-your-business-6d5ccaa3e8a3 or reach out to us at 971 42987046 hello@cequens.com to know more!
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Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
2. Brands have started listening even
before the buyer contemplates
buying.
They want to understand their
customers’ context.
That’s where a DXP trumps over a
standard WCM
Brands have started listening even
before the buyer contemplates
buying.
They want to understand their
customers’ context.
That’s where a DXP trumps over a
standard web content management
(WCM).
3. Contextualization: Refers to
putting the message across to
the right person at the right
time on the right device for
optimal engagement.
API Driven ApproachContextualization Interoperability
Three Key Drivers For a Digital Experience Platform (DXP)
API Driven Approach: Since it’s
difficult to deliver content to a
growing number of channels
and touchpoints, an API-based
approach is must.
Interoperability: The
compatibility between systems,
technologies and processes is
pivotal for delivering consistent
experiences to the end user.
5. In digital commerce, personalization must adapt its presentation according
to the recipient's view. It means creating relevant, individualized
interactions based on customer insights and behavioral data.
01: Personalization For Stronger Customer
Relationships
6. IT leaders need to bind different functions
that face customers separately by bringing
disparate systems together. These systems
may include website management,
marketing, digital commerce, customer
engagement centers, and retail stores to
attain a shared vision.
02: Interoperability For effective
coupling with Technologies, Services
and Information sources
7. In CaaS, content authoring takes
place independent of where the
content is delivered to, as it’s sent
via APIs. This way content can be
delivered to an array of applications
like mobiles, smart TVs, kiosks,
websites, connected devices, and
many newer touchpoints.
03: Taking the CaaS (Content-as-a-
Service) Route
8. Investments in marketing technology,
personalization, and innovation are
rising. Brands have started revamping
their commerce operations accordingly,
and technology is helping them in
creating requisite transformative
influences over their customers
through contextualization and analytics.
04: Move towards More Advanced
Content Management
9. Artificial Intelligence (AI) can automate the process of creating customer
personas based on different content journeys taken by your target audience.
It has a tremendous capability to enhance customer experience in view of
changing nature of digital interactions and content management.
05: Incorporating AI-driven Content Management
Capabilities
10. To meet the demands of growing channels, the application development and delivery
professionals are adopting an API led approach to support content management technology.
In other words, from a traditional/coupled architecture, they’re moving towards a
decoupled and headless architecture.
06: Architecture To Ensure Sound Content Delivery
11. https://www.pimcore.com/en/try
Try a Free Demo Now
If you’re looking to provide your customers a
seamless digital experience to boost loyalty and
grow sales, Pimcore’s open-source digital experience
(DXP) platform, built on an integrated, modular set
of technologies can help with targeted, personalized
digital experiences.