Slides from a Webinar conducted for the Society for Technical Communication (STC) Special Interest Group (SIG) on the Content Life Cycle. It introduces a Content Life Cycle model and situated within the context of a Content Solution framework.
DITA and the Integrated Product LifecycleJoe Gollner
This presentation looks at the Darwin Information Tying Architecture (DITA) from the business perspective of how it fits into, and can help to facilitate, an integrated product lifecycle.
The presentation also included a test where one of the images presented gears that could never turn. As expected, several people pointed this out after the presentation and they were exactly the people who I expected would spot and object to the impossible arrangement. Nerds (in the most lovable sense) tend to self identify.
Presented at CM Strategies / DITA North America 2013 in Providence RI
The slides are a little dense for my taste but I tried to make them sufficiently self-explanatory to be useful on Slideshare. During the actual presentations, my on-stage antics are intended to shift the attention off the slides although the effectiveness of this strategy is open to debate. The delivery of this particular presentation was made a little more interesting with there being a security interruption that required the evacuation of the over-crowded room. Several attendees lauded the gratuitous use of literary, historical and cultural references - running the gambit from Dante and Virgil through to Lady Gaga. Some were in fact spontaneous and maybe even unconscious.
The Content Revolution - LavaCon 2011 KeynoteJoe Gollner
This keynote presentation tackled some of the really big trends that are changing the way Tech Comm is conducted and how it fits into the modern enterprise.
Practical Steps Towards Integrated Content Management (Nov 2015)Joe Gollner
This talk was delivered at TCWorld 2015 in Stuttgart Germany. It explores ideas initially touched upon in a talk at the Information Energy event in Utrecht.
A presentation that introduces three different approaches that have been used to justify XML investments. Case studies used to illustrate how each model has been deployed. Concludes that business cases should in fact leverage all three models if an initiative is not only going to be approved but will be supported when the going gets tough.
Getting it Right: Building Quality into your Content (July 2014)Joe Gollner
This presentation was delivered as a webinar hosted by STC France on July 8, 2014.
This talk focused on the steps to be taken to design quality into your content assets and to then see that quality realized in high quality information products.
DITA and the Integrated Product LifecycleJoe Gollner
This presentation looks at the Darwin Information Tying Architecture (DITA) from the business perspective of how it fits into, and can help to facilitate, an integrated product lifecycle.
The presentation also included a test where one of the images presented gears that could never turn. As expected, several people pointed this out after the presentation and they were exactly the people who I expected would spot and object to the impossible arrangement. Nerds (in the most lovable sense) tend to self identify.
Presented at CM Strategies / DITA North America 2013 in Providence RI
The slides are a little dense for my taste but I tried to make them sufficiently self-explanatory to be useful on Slideshare. During the actual presentations, my on-stage antics are intended to shift the attention off the slides although the effectiveness of this strategy is open to debate. The delivery of this particular presentation was made a little more interesting with there being a security interruption that required the evacuation of the over-crowded room. Several attendees lauded the gratuitous use of literary, historical and cultural references - running the gambit from Dante and Virgil through to Lady Gaga. Some were in fact spontaneous and maybe even unconscious.
The Content Revolution - LavaCon 2011 KeynoteJoe Gollner
This keynote presentation tackled some of the really big trends that are changing the way Tech Comm is conducted and how it fits into the modern enterprise.
Practical Steps Towards Integrated Content Management (Nov 2015)Joe Gollner
This talk was delivered at TCWorld 2015 in Stuttgart Germany. It explores ideas initially touched upon in a talk at the Information Energy event in Utrecht.
A presentation that introduces three different approaches that have been used to justify XML investments. Case studies used to illustrate how each model has been deployed. Concludes that business cases should in fact leverage all three models if an initiative is not only going to be approved but will be supported when the going gets tough.
Getting it Right: Building Quality into your Content (July 2014)Joe Gollner
This presentation was delivered as a webinar hosted by STC France on July 8, 2014.
This talk focused on the steps to be taken to design quality into your content assets and to then see that quality realized in high quality information products.
Professional Publishing: Intelligent eBooks for Working ProfessionalsJoe Gollner
Presentation given at Intelligent Content 2013 in San Francisco. Incorporated a live demonstration of a professional eBook based on the Canadian Criminal Code.
This presentation was delivered at Confab 2012 and it approaches the topic of content strategy from a slightly different angle. Specifically it highlights how Content Strategists often find themselves in the role of organization therapist and thus encountering unexpectedly powerful forces.
An annotated slide deck from a webinar hosted by Stilo International and conducted on June 24, 2014.
The talk introduces tactics for moving a content solution project forward quickly while also attending to essential details.
Information 4.0 for Industry 4.0 (TCWorld 2016)Joe Gollner
An annotated version of a presentation delivered at TCWorld 2016 in Stuttgart, Germany. Explores the concept of Information 4.0 and Content 4.0. Builds connections to the Semantic Web, Internet of Things, Cognitive Computing, and Big Data.
A bit of a retrospective. Back in the spring of 2005, I delivered this presentation at a Defense Software Symposium. The idea was that if we manage the knowledge behind a software system properly we can create, integrate, manage, and evolve that software far more effectively than we have in the past. This discussion proceeded with reference to very large and very complex software engineering and integration projects.
This talk was delivered at DITA Europe in Munich Germany. It explores the business and management considerations that apply to the deployment of DITA-enabled solutions that break out beyond the traditional technical documentation focus. Appropriately, the guiding theme for the presentation is drawn from Don Quixote.
This is the Extended Edition version of the keynote presentation delivered at Lavacon 2015 in New Orleans. It tackles some key concepts and principles that will drive a grounded Content Strategy and its implementation.
DITA - What is it good for? (J Gollner 2015)Joe Gollner
A presentation delivered on April 20, 2015 in Chicago at the annual Content Management Strategies / DITA North America conference. It presents tactics and tools for presenting DITA, and its business benefits, to executive management.
Engineering Content: The Discipline of Designing Future-Ready ContentJoe Gollner
A session delivered at Spectrum 2017 at the Rochester Institute of Technology for the STC Rochester Chapter. It pulls together many years of reflection on what really works when it comes to designing content management and publishing systems - and why this has become so important amid the changes wrought by Digital Transformation.
Beyond the web: Customer service content strategySally Bagshaw
Mention content strategy, and the first thing people often think of is web content. Yet, there are other parts of a business that have content at its core—the most important of which is the customer service center. Customer service centers are our direct line to customers. They answer calls, reply to emails, and often coordinate printed material—and we should be incorporating them more into our strategy. Developing a content strategy that includes your customer service center improves the customer experience, provides opportunities to monitor and act on customer feedback, and helps you measure if your content is (or isn’t) working.
I presented this talk at Confab Central in Minneapolis, May 2015. See a transcript at www.webcontentstrategy.com.au and video at http://livestream.com/confab/central
This session explores the ways in which Content 4.0 can be a useful way to understand the direction that content is going. It proceeds by looking at what content must be like in order to keep up with Industry 4.0. This session was undertaken at the invitation of Tom Aldous of The Content Era.
A talk delivered at the Center for Information Development (CIDM) Best Practices conference held in Santa Fe, New Mexico, in September 2016. It is a treatment of the idea of Content 4.0 that focuses on the real implications that come with operating at the higher levels of content practice (3.0 and 4.0).
A presentation given the Center for Information Development Management (CIDM) Content Management Strategies and DITA conference in San Diego 2017. This talk looked at DITA in context of Digital Transformation - so as to consider what this new and changing context means for DITA and what it is that DITA can contribute that is both needed and unique.
So You Want a CMS (Gnostyx Workshop Lavacon 2016)Joe Gollner
A half-day workshop held at Lavacon 2016 in Las Vegas. A relatively thorough introduction to a proven way to acquire a content management system as part of an overall content solution. Leans towards a more formal approach to selecting and validating a CMS platform than is usually followed. The approach has been proven to be effective in numerous circumstances but is especially valuable when the content infrastructure being selected will play a broad role within an enterprise environment.
Three case studies that showcase the central importance in Content Management projects of jumping in with both feet, getting up close and personal with your content, and adding new value.
The Changing Face of Publishing (October 2012)Joe Gollner
A presentation made to the Canadian Heritage Ministry on the changing impacting publishing at this time. Complete with a somewhat jaundice view on how well most publishers are adapting. It comes from 2012 which feels like a long time ago but the presentation doesn't really call for much updating.
Digital Transformation and the Business of Content (May 2017)Joe Gollner
This talk was delivered as the opening keynote for the virtual track at Lavacon Dublin 2017. It's primary intent is to explore the implications of Digital Transformation for Profession Communicators and for the Content Standards and Technologies that they use.
Lean Manufacturing and DITA (Gnostyx at DITA Europe 2014)Joe Gollner
Presentation from DITA Europe 2014 on the topic of Lean Manufacturing and DITA. How DITA (Darwin Information Typing Architecture) has been used on Lean Manufacturing projects and how Lean Principles change how we deploy DITA and Content Solutions.
Professional Publishing: Intelligent eBooks for Working ProfessionalsJoe Gollner
Presentation given at Intelligent Content 2013 in San Francisco. Incorporated a live demonstration of a professional eBook based on the Canadian Criminal Code.
This presentation was delivered at Confab 2012 and it approaches the topic of content strategy from a slightly different angle. Specifically it highlights how Content Strategists often find themselves in the role of organization therapist and thus encountering unexpectedly powerful forces.
An annotated slide deck from a webinar hosted by Stilo International and conducted on June 24, 2014.
The talk introduces tactics for moving a content solution project forward quickly while also attending to essential details.
Information 4.0 for Industry 4.0 (TCWorld 2016)Joe Gollner
An annotated version of a presentation delivered at TCWorld 2016 in Stuttgart, Germany. Explores the concept of Information 4.0 and Content 4.0. Builds connections to the Semantic Web, Internet of Things, Cognitive Computing, and Big Data.
A bit of a retrospective. Back in the spring of 2005, I delivered this presentation at a Defense Software Symposium. The idea was that if we manage the knowledge behind a software system properly we can create, integrate, manage, and evolve that software far more effectively than we have in the past. This discussion proceeded with reference to very large and very complex software engineering and integration projects.
This talk was delivered at DITA Europe in Munich Germany. It explores the business and management considerations that apply to the deployment of DITA-enabled solutions that break out beyond the traditional technical documentation focus. Appropriately, the guiding theme for the presentation is drawn from Don Quixote.
This is the Extended Edition version of the keynote presentation delivered at Lavacon 2015 in New Orleans. It tackles some key concepts and principles that will drive a grounded Content Strategy and its implementation.
DITA - What is it good for? (J Gollner 2015)Joe Gollner
A presentation delivered on April 20, 2015 in Chicago at the annual Content Management Strategies / DITA North America conference. It presents tactics and tools for presenting DITA, and its business benefits, to executive management.
Engineering Content: The Discipline of Designing Future-Ready ContentJoe Gollner
A session delivered at Spectrum 2017 at the Rochester Institute of Technology for the STC Rochester Chapter. It pulls together many years of reflection on what really works when it comes to designing content management and publishing systems - and why this has become so important amid the changes wrought by Digital Transformation.
Beyond the web: Customer service content strategySally Bagshaw
Mention content strategy, and the first thing people often think of is web content. Yet, there are other parts of a business that have content at its core—the most important of which is the customer service center. Customer service centers are our direct line to customers. They answer calls, reply to emails, and often coordinate printed material—and we should be incorporating them more into our strategy. Developing a content strategy that includes your customer service center improves the customer experience, provides opportunities to monitor and act on customer feedback, and helps you measure if your content is (or isn’t) working.
I presented this talk at Confab Central in Minneapolis, May 2015. See a transcript at www.webcontentstrategy.com.au and video at http://livestream.com/confab/central
This session explores the ways in which Content 4.0 can be a useful way to understand the direction that content is going. It proceeds by looking at what content must be like in order to keep up with Industry 4.0. This session was undertaken at the invitation of Tom Aldous of The Content Era.
A talk delivered at the Center for Information Development (CIDM) Best Practices conference held in Santa Fe, New Mexico, in September 2016. It is a treatment of the idea of Content 4.0 that focuses on the real implications that come with operating at the higher levels of content practice (3.0 and 4.0).
A presentation given the Center for Information Development Management (CIDM) Content Management Strategies and DITA conference in San Diego 2017. This talk looked at DITA in context of Digital Transformation - so as to consider what this new and changing context means for DITA and what it is that DITA can contribute that is both needed and unique.
So You Want a CMS (Gnostyx Workshop Lavacon 2016)Joe Gollner
A half-day workshop held at Lavacon 2016 in Las Vegas. A relatively thorough introduction to a proven way to acquire a content management system as part of an overall content solution. Leans towards a more formal approach to selecting and validating a CMS platform than is usually followed. The approach has been proven to be effective in numerous circumstances but is especially valuable when the content infrastructure being selected will play a broad role within an enterprise environment.
Three case studies that showcase the central importance in Content Management projects of jumping in with both feet, getting up close and personal with your content, and adding new value.
The Changing Face of Publishing (October 2012)Joe Gollner
A presentation made to the Canadian Heritage Ministry on the changing impacting publishing at this time. Complete with a somewhat jaundice view on how well most publishers are adapting. It comes from 2012 which feels like a long time ago but the presentation doesn't really call for much updating.
Digital Transformation and the Business of Content (May 2017)Joe Gollner
This talk was delivered as the opening keynote for the virtual track at Lavacon Dublin 2017. It's primary intent is to explore the implications of Digital Transformation for Profession Communicators and for the Content Standards and Technologies that they use.
Lean Manufacturing and DITA (Gnostyx at DITA Europe 2014)Joe Gollner
Presentation from DITA Europe 2014 on the topic of Lean Manufacturing and DITA. How DITA (Darwin Information Typing Architecture) has been used on Lean Manufacturing projects and how Lean Principles change how we deploy DITA and Content Solutions.
Jumping to Light Speed (Spotlight Session at STC 2014)Joe Gollner
A spotlight session from the STC Summit 2014 (#STC14). It sought, in a short 20 minute slot, to introduce the challenges facing technical communicators and a framework (rooted on the work of Hippocrates) for thinking about both leadership and content. A Star Trek theme is mixed in for good measure. Thanks to @maxwellhoffmann for the photo of me presenting this talk (included on the last slide)
Brief History of Content (J Gollner 2014)Joe Gollner
This presentation was first created for an opening keynote at Documation 1999 and it has evolved to reflect ongoing evolution ever since. The Brief History of Content explores how we came to look at content as a discrete entity and as something we needed to think about, manage, and perfect separately from how we conduct our routine information exchanges. Information carries content and when we are put upon to deliver content in many ways simultaneously we have no choice but to treat content separately and in a way that is more open, adaptable, portable and processable than what any single information transaction, in being concretely rooted in a specific transactional context, will ever need to be. The Brief History of Content chronicles the emergence of content technologies that now make it possible to manage and evolve content as strategic enterprise assets.
Integrated Content Management - Information Energy 2015 KeynoteJoe Gollner
The opening keynote at the 2015 Information Energy conference convened in beautiful Utrecht in the Netherlands. A talk that explored how the various content management disciplines can come together to help organizations to leverage their content more effectively and to improve their overall performance.
The Emergence of Intelligent Content (Revised)Joe Gollner
White paper tracing the recent history of content technologies and their convergence in what can be called "the age of intelligent content".
Revised in September 2010.
A Teaser Version for a Presentation proposed for Lavacon 2015 in New Orleans. Looks into the dark arts of content leadership, into how leaders emerge and influence for the better content solution projects and consequently their organizations.
Coordinating SGML Projects to Maximize Corporate Benefits was the original title from this 1995 article. Although it hails from the past, its lessons for markup technologies, the management of standards, and the handling of corporate politics still ring true. It also showcases how common forces drove the emergence of practices that we now see in the Darwin Information Typing Architecture (DITA).
The Making of 'The Language of Content Strategy' - by Scott Abel, The Content...Scott Abel
Time is in short supply. Deadlines are tight. Resources are even tighter. If you're like most content professionals, you have dozens of great ideas but not enough time, money or experience to bring them to life. But it doesn't have to be this way.
In this content marketing meets intelligent content engineering case study, we will explain how the newly published book, The Language of Content Strategy (XML Press) was created with the help of the crowd, structured XML content, a wiki and a formal content strategy. Attend this session to learn how the two seasoned content strategists enlisted the help of 50 knowledgeable experts to create a printed book, an e-book, a companion website and educational flash cards in record time, all from a single source of content. You'll discover why it's imperative that content professionals —regardless of their area of specialty — understand and leverage the power of advanced information development practices. You'll leave knowing why a repeatable content production system, optimized for productivity and designed to efficiently produce multiple content products simultaneously, is no longer an option, but rather a necessity.
It's been six years since I wrote Content Strategy for the Web. Now, in 2015, the content strategy landscape is a much bigger, more complex place. How are companies keeping up with the crazy changes in content trends, technologies, and audience expectations? Here's what I'm seeing and how my own process has evolved.
Presentation given by Mitch Rose, Financial Services
Digital Marketing Consultant at NetFinance 2014
To see more presentations like this one, join us at NetFinance Interactive on December 2-4 in San Diego:
http://wbresear.ch/ht
Social Intranet Content Management
- Content management principles
- Rules for creating intranet content
- Writing for the intranet
- Empowering employees to create the RIGHT CONTENT
- Dos and Don'ts for CMS's and SharePoint
Advanced Content Targeting & Personalization Within the Digital Experience Us...Perficient, Inc.
As online resources become more essential to reaching customers, organizations are looking for creative and effective ways to target and personalize the digital experience.
Advanced content targeting has become integral to the marketing strategy, but many marketers struggle to optimize the digital channel due to daunting and technical content targeting methods.
In this slideshare, we focus on key content targeting issues and opportunities with Adobe Experience Manager to improve how to reach customers, including:
Investigating methods for managing content to efficiently target segments of users directly within the Context Cloud
Providing in-depth examples of successful, company-adopted content architectures using content hierarchies to enhance targeting
Demonstrating a streamlined authoring interface for managing targeted content
84% of Migration Projects Fail – Getting it Right in SharePoint WebinarConcept Searching, Inc
Migration of unstructured content can be a laborious and time consuming project. Many documents can exist in multiple places at the same time, different revisions of the same document can exist, some documents should be deleted and others should be archived. Documents can reside on file shares, older versions of SharePoint, or other legacy content management systems.
There may be records that were never declared, as well as confidential or private information that will not be identified when migrated. The ability to mass move content is relatively straight forward. However, simply mass moving content will result in the same problem of mismanaged and unorganized content.
Learn how to avoid the typical pitfalls and get it right the first time.
In this webinar Portal Solutions and Concept Searching will address SharePoint migration issues, information architecture and best practices to ensure your migration doesn’t result in the typical project over-runs, post-upgrade production issues and unanticipated down time.
We will explore the strategies to design a taxonomy and metadata schema that will be the basis for information architecture in SharePoint, while understanding the functional planning of how users will interact with the various information elements within the SharePoint environment.
What you will learn about during this session:
• Best practices in defining a SharePoint information architecture
• Aligning the architecture with the business goals
• What is a metadata schema and why it's so important
• How to design a schema aligned to the business and its processes
• How conceptual metadata generation builds a consistent end user experience and decreases migration effort
• Differences between a proprietary taxonomy solution and a fully integrated SharePoint term store solution
• How to plan, architect and test your migration in an iterative fashion
• Maximize the return on investment from your migration budget
• Automatic migration of content driven by classification of metadata
Intelligent Compliance to Optimize Energy Sector Enterprise Content Managemen...Concept Searching, Inc
We explored how SharePoint can be enhanced to establish an ECM framework that ensures the availability, usability, integrity, and security of an enterprise’s information, and enables information consumers to:
• Find trusted and relevant information regarding health and safety, asset maintenance, and compliance guidelines such as OSHA, for key information for decision making
• Ensure accurate records management, regulatory compliance, and improve eDiscovery, and litigation support processes
• Identify and secure potential confidential or sensitive information exposures
• Rapidly address unexpected failures in processes, such as pipeline leaks or natural disasters
• Enable multinational content asset protection and authorization to assets
• Automate application and enforcement of policies
• Quickly react to deploy project-based hybrid cloud and on-premise collaborative solutions
This presentation presents an overview of Content Management, particularly as it relates to delivering content on the Web, and takes a high-level view, identifying the challenges of Content Management and the many activities it entails
This presentation presents an overview of Content Management, particularly as it relates to delivering content on the Web, and takes a high-level view, identifying the challenges of Content Management and the many activities it entails.
Content Strategy: An Overview of What We DoJenDennis
This deck is a quick overview of the work a content strategist does--and the value a content strategist adds--as a member of the build team of a website.
Content Experience Modeling: Designing Customer Value and ConsistencyAndrea L. Ames
Full-day workshop presented at 2104 STC Summit
Are you working with many products, large content sets, many audiences, or broad business requirements? Are you finding it difficult to create a content experience to your customers that is consistent and enables logical, meaningful content access? And do you strive to deliver high value and delight? In addition, do you need to develop robust content experiences that stand the test of time, even if the visual presentation and templates must change with marketplace trends? Models enable you to design and implement a valuable experience for your customers, consistently, across products, authors, audiences, and time – even in a very large enterprise. In this workshop, we’ll work through the modeling process, and you will leave with the hands-on experience of developing a use model, a content model, and an access model.
In this workshop, we will discuss why modeling is important and describe the process, including prerequisite input to ensure high-quality, valid models. Then we will walk through a concrete exercise to develop use, content, and access models for a fictional company, taking the business situation, audience, and likely product-use into account. Finally we’ll discuss approaches for applying the models, and you will try your hand at implementing a release-specific architecture based on the models.
Handouts:
#1 Requirements worksheet: http://www.slideshare.net/aames/01requirements
#2 Scenario worksheet: http://www.slideshare.net/aames/02scenarios
#3 Design worksheet: http://www.slideshare.net/aames/03design
#4 Information Use Model worksheet: http://www.slideshare.net/aames/04info-usemodel
#5 Content Model worksheet: http://www.slideshare.net/aames/05content-model
#6 Access Model worksheet: http://www.slideshare.net/aames/06access-model
LavaCon 2017 - Future-proof Your Content: Beyond Traditional Publishing for S...Jack Molisani
This session delineates why the most common publishing methods in today’s technical space cannot survive into the middle of the next decade. Tools and methodologies are required that are scalable for vast increases of “atomic” content and to dozens of more language targets. Discover what the minimum ingredients are for survival in terms of tools, workflows and content strategies.
10 Steps to Simplify and Improve Service-Oriented Architecture GovernancePerficient, Inc.
Even after engaging in years of SOA efforts, many companies still suffer from SOA governance problems including funding issues, process inefficiencies, and operational problems.
Too many companies look to software to solve their SOA governance issues when SOA governance is more about people and process than technology.
Join Perficient to examine the 10 steps to improved SOA governance:
1. Align SOA projects with business goals
2. Develop a collaborative organization for SOA governance
3. Define organizational roles and responsibilities
4. Establish the SOA lifecycle process and policies
5. Adjust your software development lifecycle for SOA
6. Define SOA foundational standards
7. Define run-time processes
8. Determine the role of technology in your governance processes
9. Establish SOA measurements and monitoring techniques
10. Evolve and improve SOA governance over time
We will also take a pragmatic look at SOA governance to help you:
• Understand SOA Governance best practices
• Identify gaps in your SOA Governance processes
• Define next steps to improve SOA Governance
Agile and collaborative documentation production - the key to achieving user ...Andy McDonald
How can agile methods and collaborative content building improve how we do documentation for software users? The role of technical writers is evolving to being architects or a content stratgey, see why.
Similar to Getting a Handle on the Content Life Cycle (April 2014) (20)
Bridging the Digital Gap Brad Spiegel Macon, GA Initiative.pptxBrad Spiegel Macon GA
Brad Spiegel Macon GA’s journey exemplifies the profound impact that one individual can have on their community. Through his unwavering dedication to digital inclusion, he’s not only bridging the gap in Macon but also setting an example for others to follow.
# Internet Security: Safeguarding Your Digital World
In the contemporary digital age, the internet is a cornerstone of our daily lives. It connects us to vast amounts of information, provides platforms for communication, enables commerce, and offers endless entertainment. However, with these conveniences come significant security challenges. Internet security is essential to protect our digital identities, sensitive data, and overall online experience. This comprehensive guide explores the multifaceted world of internet security, providing insights into its importance, common threats, and effective strategies to safeguard your digital world.
## Understanding Internet Security
Internet security encompasses the measures and protocols used to protect information, devices, and networks from unauthorized access, attacks, and damage. It involves a wide range of practices designed to safeguard data confidentiality, integrity, and availability. Effective internet security is crucial for individuals, businesses, and governments alike, as cyber threats continue to evolve in complexity and scale.
### Key Components of Internet Security
1. **Confidentiality**: Ensuring that information is accessible only to those authorized to access it.
2. **Integrity**: Protecting information from being altered or tampered with by unauthorized parties.
3. **Availability**: Ensuring that authorized users have reliable access to information and resources when needed.
## Common Internet Security Threats
Cyber threats are numerous and constantly evolving. Understanding these threats is the first step in protecting against them. Some of the most common internet security threats include:
### Malware
Malware, or malicious software, is designed to harm, exploit, or otherwise compromise a device, network, or service. Common types of malware include:
- **Viruses**: Programs that attach themselves to legitimate software and replicate, spreading to other programs and files.
- **Worms**: Standalone malware that replicates itself to spread to other computers.
- **Trojan Horses**: Malicious software disguised as legitimate software.
- **Ransomware**: Malware that encrypts a user's files and demands a ransom for the decryption key.
- **Spyware**: Software that secretly monitors and collects user information.
### Phishing
Phishing is a social engineering attack that aims to steal sensitive information such as usernames, passwords, and credit card details. Attackers often masquerade as trusted entities in email or other communication channels, tricking victims into providing their information.
### Man-in-the-Middle (MitM) Attacks
MitM attacks occur when an attacker intercepts and potentially alters communication between two parties without their knowledge. This can lead to the unauthorized acquisition of sensitive information.
### Denial-of-Service (DoS) and Distributed Denial-of-Service (DDoS) Attacks
APNIC Foundation, presented by Ellisha Heppner at the PNG DNS Forum 2024APNIC
Ellisha Heppner, Grant Management Lead, presented an update on APNIC Foundation to the PNG DNS Forum held from 6 to 10 May, 2024 in Port Moresby, Papua New Guinea.
Multi-cluster Kubernetes Networking- Patterns, Projects and GuidelinesSanjeev Rampal
Talk presented at Kubernetes Community Day, New York, May 2024.
Technical summary of Multi-Cluster Kubernetes Networking architectures with focus on 4 key topics.
1) Key patterns for Multi-cluster architectures
2) Architectural comparison of several OSS/ CNCF projects to address these patterns
3) Evolution trends for the APIs of these projects
4) Some design recommendations & guidelines for adopting/ deploying these solutions.
This 7-second Brain Wave Ritual Attracts Money To You.!nirahealhty
Discover the power of a simple 7-second brain wave ritual that can attract wealth and abundance into your life. By tapping into specific brain frequencies, this technique helps you manifest financial success effortlessly. Ready to transform your financial future? Try this powerful ritual and start attracting money today!
2. Getting a Handle on the Content Life Cycle
Topics
Content Life Cycle Models
Back to Basics:
Definitions
Content Life Cycle
Working Model
Content Strategy
& the Life Cycle Model
Building Content Solutions
3. A Brief History of
Content
Life Cycle
Models
Content Life Cycle Models
4. Business
Process in a
central position
Management is
just one of the
stages
Features
influences from
Information
Management
CM Pros Content Life Cycle Model
5. Collect – Manage – Publish is simple
but it covers a lot of detail
Bob Boiko CM Model
Bob Boiko
http://ischool.uw.edu/people/faculty/bboiko
8. Content Strategy & Corporate Collapse
Share
Price
Content Life Cycle Model introduced as part of an Enterprise Content Strategy
“It’s not my fault”
- Joe Gollner
10. Content & Information
Content
Is what we plan, design, create,
reuse & manage so that we can
deliver effective information products
Content is potential information
(an asset)
Information
Is the meaningful
organization of data
communicated in a
specific context with the
purpose of influencing others
Information is a transaction (an action)
that contains Content
Visual Credit: oneiromancernjv.deviantart.com
11. Content Components
Text Modules
Media Resources
Data Sources
Relationship Links
Metadata Properties
Concept Taxonomies
Assembly Maps
Governing Models
Validation Criteria
Processing Rules
Distribution Rights
Formatting Instructions
Authority Precedents
Technology Factors
[Technology is never neutral]
Management Systems
Authoring Environments
Publishing Processes
Discovery Interfaces
Social Media Venues
Mobile Devices
An information transaction is composed
of numerous content components
coming together to create an effective
information experience
Content & Information: In Practical Terms
12. Publishing
The process of transforming
content assets
into information products
that can be effectively transacted
Documents
Documents are the persistent form of
information transactions that have been
exchanged as part of a business process.
Documents are a fact of life
& can take many forms.
Publishing & Documents
13. Data & Knowledge
Data
The meaningful
representation
of experience.
The building blocks
of communication.
Knowledge
The meaningful organization of information
expressing an evolving understanding of a subject
and establishing the basis for judgement
and the potential for effective action
Information
Data
Knowledge
Content
Substantiated Information Content is the most valuable
asset an enterprise has – it is Liquid Knowledge
14. Needed a Model that would
Align with the grounded
definitions of core concepts
Provide a prominent & practical
position for the ascendant
practice of “Content Strategy”
Limits the prominence of “Content Management”
Provides a prominent position for
“Content Engagement” to reflect the rise of
social media, user generated content, & analytics
Content Life Cycle Working Model
19. Content Engagement
Content
Engagement
Content Engagement
Tapping into user experiences
Soliciting user feedback
Incorporating user
contributions
Leveraging user analytics
Maximizing user effectiveness
Facilitating user collaboration
Key Points:
- Published information optimized for users
- Provides user support services, specifically “discovery”
- Traceability back to source content maintained
- Drive content evolution
20. Best Practice: Maintaining Life Cycle Balance
Content
Acquisition
Content
Management
Content
Delivery
Content
Engagement
Over-investment in any one area can be a problem
21. A strategy is a plan of
action directed towards
achieving a long-term goal
through the coordination,
integration and application
of the resources and
capabilities available to
an enterprise
A Content Strategy seeks to make content a strategic asset that
can be leveraged by state-of-the-art technology to achieve
concrete business goals. It will determine what content is
needed and why.
Content
Acquisition
Content
Management
Content
Delivery
Content
Engagement
Content
Strategy
Content Strategy
22. Introducing a Measurement Framework
Content
Delivery
Content
Acquisition
Content
Management
Content
Engagement
1
10
1
1 1
10
1010
For a Content Strategy to be a genuine plan of action,
it must deploy measurement in order to target & monitor investments.
23. Content Metrics reflect the measurements that an organization
deems important. The first step is determining what needs to be measured.
Content
Delivery
Content
Acquisition
Content
Management
Content
Engagement
2.4
4.2
As Is
2.8
4.0
8.3
8.77.8
To Be
1
10
1
1 1
10
1010
8.8
Content Metrics
“As Is” Current Score: 45 “To Be” Target Score: 281
25. Content Strategy & the Content Life Cycle
Content
Acquisition
Content
Management
Content
Delivery
Content
Engagement
Content
Strategy
A continuously evolving Content Strategy
will drive a continuously improving Content Life Cycle
which delivers continuously increasing benefits to the enterprise
27. Content Engineering
Content Engineering:
The application of engineering discipline to the
design, acquisition, delivery, management, and use
of content and to the technologies
deployed to support the full content life cycle
The Language of Content Strategy
28. A Definition of Engineering
Engineering:
Engineering is the application of scientific principles to the
design, development, support and use of systems which are
themselves made up of structures and processes.
Engineering entails the
methodical & documented use of
precedents
standards
experiments
measurements
tests
best practices
past experience
state-of-the-art
technology
29. Metadata Model
Discovery support
Connect semantic markup
to application behaviour
Content Model
Core content types
Support essential patterns
Integrate with metadata model
Content Process Model
Establishes interim representations,
points of validation, output
goals & results
Content Engineering in Practice
Models provide
context for markup
Markup supports
processing
30. Content Technology
Technology that has been specifically designed to
create, store, manage & process content with all its
complexity including content that has been
optimized for portability & processability
using open standards
Some technologies
have been designed
to work with content
Many technologies
can be made to work
with content
Content Technology
31. Content Technology
Content
Acquisition
Content
Delivery
Content
Management
Content
Engagement
Authoring tools: XML Editors / Augmented Word Processors & DTP
Conversion services: Full Service Providers / SaaS Options
External sourcing: Electronic aggregation & validation
Open Source Options: DITA OT / FOP
Transformation Tools: Saxon / MSXML
Formatting Tools: AntennaHouse / RenderX
CCMSs: Trisoft / Ixiasoft / Bluestream / Componize
Augmented CMSs: DITAExchange / Documentum
Alternatives: SaaS (EasyDITA / DocZone) / VCSs
Dynamic Delivery: SDL LiveContent / SuiteShare
Help Publishers: WebWorks / MadCap / RoboHelp
XML Databases: Ixiasoft TextML / MarkLogic / EMC Dynamic Server
Social Media / WCMS: MindTouch, Ingeniux,…
Some Representative Examples
33. Life Cycle Models
Should be judged by how
useful they are in helping
content initiatives to succeed
Should help organizations
to understand the real nature
of content as well as the
challenges and opportunities
surrounding its effective use
Should help organizations to approach
their content assets strategically
and to tackle long-standing integration problems…
Getting a Handle on the Content Life Cycle