Proctor & Gamble and Unilever were fined €315.2 million total by the European Commission for operating a cartel in detergents in Europe between 2004-2011. The companies were found to have fixed prices and shared markets for household powder detergents. Rona pulled a green-tinged commercial that it was unfairly accused of maligning old-growth forests in BC. Independent UK companies have been accused of "greenwashing" by promoting paper and services as a way of helping the environment while actually increasing costs for consumers. A roadmap is outlined for developing sustainable forest product claims and ensuring they are substantiated through due diligence in wood tracing and supply chain management. Key issues addressed include governance,