1. PERSONAL INFORMATION
Name: Genane Fahr Mohamed Rihan
Date of birth: 13.8.1969
Nationality: Egyptian
Marital Status: Married and has 3 young boys
Address: 26R shatr sades zahraa Maadi
Tel. number: 02 27322101 Cell phone:01066624820
Email address: ginorihan@yahoo.co.uk
EDUCATION
High School: College du Sacrée Coeur, Heliopolis, French School 1987
University: Faculty of Languages (El Alsun), French Department 1991
WORK EXPERIENCE
COMMERCIAL DIRECTOR
Company: The Egyptian Carbonate Company for Mining
Jan 2016 till date
 The commercial director acts at a high level to develop and implement market
and business development strategies. (LEADING SALES AND BUSINESS
DEVELOPMENT TEAM)
 This includes identifying new opportunities, developing new client relationships,
creating business proposals and overlooking writing bids.
 take the lead on managing client relationships and ensure that the board and
management team are kept informed of market opportunities and business
development.
 lead the business development, sales, customer service and marketing teams.
 have ultimate responsibility for managing the directorate budget.
 Manages the quality control team in the best judged way to achieve customer
satisfaction
 Manages the planning team to ensure good production plans
 Overlooks the financial situation of the corporate
 Overlooks the cost analysis team to ensure best cost and best prices matching
 Is responsible to achieve company commercial targets

2. COMMERCIAL MANAGER
Multi-Min Egypt for Mining S.A.E
January 2015 – December 2015 (1 year)
 Establishes metrics to assess factors such as quality, cost and delivery performance.
 To enforce standards, SHE -HE may operate a system of bonuses or penalties related
to the agreed level of performance by arranging for monthly appraisal form.
 Finds ways of improving efficiency or reducing costs.
 Build up mutually beneficial relationships with suppliers so that the entire supply
chain works in a cooperative way. Instead of constantly changing suppliers to find the
lowest prices, build longer-term relationships with suppliers that offer quality, value, a
willingness to collaborate and the flexibility to meet changing supply requirements.
 Keep good business relationships with local and Export customers.
 Monitor prices and terms with suppliers, vendors, or freight forwarders provided by
operation, Marketing or Export Managers.
 Monitor supplier performance to assess ability to meet quality and delivery
requirements
 Select transportation routes to maximize economy by combining shipments or
consolidating warehousing and distribution.
 Revise all Quotations for Local and Export customers.
 Appraise vendor manufacturing ability through on-site visits and measurements.
 Implement new or improved supply chain processes.
 Develop procedures for coordination of supply chain management with other
functional areas, such as sales, marketing, finance, production, operation or quality
assurance.
 Document physical supply chain processes, such as workflows, cycle times, position
responsibilities, or system flows.
 Arrange the Monthly shipment plan to forecast demand or create supply plans that
ensure availability of materials or products.
 Participate in the coordination of Production changes, product line extensions, or new
product launches to ensure orderly and timely transitions in material or production
flow.
 Manage activities related to strategic or tactical purchasing, material requirements
planning, inventory control, warehousing, or receiving.

3. Head of Key accounts & customer service and planning
ASCOM Carbonates and Chemicals Manufacturing
March 2014 till Jan 2015
 Responsible for planning material for production according to production and
customers’ demands
 Responsible for CS department
 Responsible for logistics documentation dept
 Handling all key accounts matters
 Visiting plant regularly to establish link between production quality control and
commercial aspects
 Material planning according to best production benefit along with best customer
service possible.
HEAD OF SUPPLY CHAIN
ASCOM Carbonates and Chemicals Manufacturing
From January - 2013 To March - 2014
 Ensure all supply chain activities are coordinated in line with overall business
strategy and all plans communicated in a simple and effective manner.
 Ensure seamless, cost effective and best in class performance in internal and
external supply chain cycle.
 Drive down costs, improve performance and to improve the overall speed of the
supply chain process.
 Ensure that production/sales/distribution forecasts are effectively managed through
one month and three-month period and that all day to day tactical activities are
managed cost effectively.
 Ensure customer complaint process is rigorously followed through the organization.
 Ensure the sales process for order management is seamlessly implemented across all
functional activities.
 Ensure that all logistics and customs activity is performed in the most cost effective
Way Ensuring Best in Class Customer Focus and Satisfaction.
 Develop the strategic part of logistics function.
 Ensure best in class engineering purchasing is performed within the company,
creating first class team work through operations, maintenance and engineering
purchasing, delivering clear cost savings against agreed targets .

4. KEY ACCOUNT MANAGER
ASCOM for Carbonates and Chemicals Manufacturing
From November - 2010 Till jan - 2013
 Responsible for preparing monthly and quarterly export sales forecasts
 Responsible for supervising the monthly forecast achievement
 Linking with key account clients and keeping a good healthy profitable
relation with them
 Handling all complains and forwarding them to related departments
 Coordinating with logistics department to achieve targets
 Coordinating with plant manager to plan for yearly, quarterly, monthly targets
 Making sales deals with new clients
 Improving deals with regular key accounts
SALES AND MARKETING EXECUTIVE
ASCOM for Carbonates and Chemicals Manufacturing
Derivative of ASEC mining CITADEL CAPITAL GROUP
May 2009 till may 2010
 All sales and marketing tasks
 Explore new markets
 Establish contact with perspective customers
 Follow all clients’ needs till end of deal
 Send samples and technical data requested
 Quote clients for needed products according to market prices
 Follow with documentation department to finalize needed documents
 Meet potential clients at the office and try to answer all their queries, and give
them all needed details to finalize them as actual customers.
 Cooperate with the logistic department to insure scheduled orders.
 Prepare a loading report for the factory to insure accuracy of loading
 Follow with purchasing department to supply needed packing

5. SALES EXECUTIVE AT ZAYED FOR TRADING AND AGENCIES
August 2008 till 5-2009
 All sales and marketing tasks
 Explore new markets
 Establish contact with perspective customers
 Follow all clients’ needs till end of deal
 Quote clients for needed products according to market prices
 Meet potential clients at the office and try to answer all their queries, and give them all
needed details to finalize them as actual customers.
EXECUTIVE SECRETARY AT Z. OVERSEAS 2002-2004
 All secretarial and office management work
 Fixing appointments, arranging meetings and coordinating with senior management
team
 Communicating with agencies abroad
 Monitoring the daily calendar and screening appointments for appropriateness and
urgency
 Handling outgoing/incoming correspondence
 In absence of manager, handling all issues with his delegate promptly
 Follow up on documents needed to be circulated within due dates
 Composing & typing correspondence
 Receiving phone calls and interacting with callers and visitors
EXECUTIVE SECRETARY AT KATAGA EXPORT IMPORT 1991-1994
 Providing assistance to the GM in all business matters, including correspondence,
agenda planning,
 travel planning
 Acting as the main liaison between the GM office and all department heads and staff
 Following up on behalf of the GM with all departments
 Maintaining GM office contacts
 Setting up and maintaining paper and electronic filing systems for records
 Operating office equipment, such as fax machines, copiers, and phone systems
 All secretarial and office management work
FREELANCE TYPESETTER & BOOK EDITOR On Page Maker, Adobe Publisher and Indesign
with St. Jerome Publishing – United Kingdom, Website:www.stjerome.co.uk
since 1995 till 2011
 copyediting books
 typesetting books, using Adobe Pagemaker and Indesign programs
 using Internet to send and receive books

6. COMPUTER SOFTWARE SKILLS
MS Word
Excel spreadsheets
Microsoft Outlook
Pagemaker 6.5
Indesign CS2
Acrobat Distiller and PDF Reader
LANGUAGE EFFICIENCY
Arabic: Native speaker competence
English: Very Good in Writing and Speaking
French: Good in Writing and Speaking
REFERENCES CAN BE PROVIDED WHEN NEEDED