Gehad Mahmoud Nagy Atteya is seeking a job in business administration with experience in customer service, recruitment, and data entry. She has a Bachelor's degree in business administration from Arab Open University and certifications in human resources management. Her work experience includes positions in customer service, sales, and recruitment coordination at companies such as Teleperformance Egypt, Raya Contact Centre, and Wasla Outsourcing.
Dr.Ibrahim Abu AlSondos is an Assistant Professor in Management Information Systems (MIS) department at College of Business Administration, Taibah University, Saudi Arabia.
He received his Bachelor and Master’s degrees in Management Information Systems from Jordan. He obtained his Ph.D. in Management Information Systems (MIS) from Universiti Utara Malaysia (UUM), Malaysia. Dr Ibrahim’s research interests include knowledge management, E-Business, IT/Business strategic alignment.
He can be contacted by email at:
abu_alsondos@yahoo.com
Dr.Ibrahim Abu AlSondos is an Assistant Professor in Management Information Systems (MIS) department at College of Business Administration, Taibah University, Saudi Arabia.
He received his Bachelor and Master’s degrees in Management Information Systems from Jordan. He obtained his Ph.D. in Management Information Systems (MIS) from Universiti Utara Malaysia (UUM), Malaysia. Dr Ibrahim’s research interests include knowledge management, E-Business, IT/Business strategic alignment.
He can be contacted by email at:
abu_alsondos@yahoo.com
1. Curriculum Vitae
Objective:
Seeking a job in your well reputed company that will give me experience and training necessary for me to
enhance and develop my skills and work capabilities to benefit your establishment and create myself a career
path.
Personaldetails:
Name: Gehad Mahmoud Nagy Atteya
Date of birth: 02/03/1988
Address:
7B, Street #3, Maadi, Cairo,
Egypt
Landline:
Mobile:
+20-23587293
+20-23580451
+20-114358729
Email Address: geedo188@hotmail.com
Marital status: Single
Military affiliation: Exempted
Education:
2006-2011
Arab Open University (AOU)
Graduated from business administration’s faculty
With Bachelor degree in business administration
Major was business management (systems)
1993-2005
Orouba Language School, Maadi
Work Experience:
July 2008-August 2008
Wasla Contact Center
Customer Service Representative in TE Data Account
http://wasla.com/User1/default.htm
June2009-Spetember2009
Worked in the events organizing department and in
the research department in Atomicsoft for IT
Solutions (ASITS)
August 2009- October
2009
Volunteering as help desk-Arab Open University
September 2010- October
2010
Nagy Research
Data Entry Representative from Home for blackberry
surveys in Saudi Arabia
www.nagyresearch.com
October 2010-
November2010
Bamdac
Sales Representative on behalf of Google Search
Engine
www.bamdac.net
October2011-
October2012 Teleperformance Egypt
Customer Service Representative in Wind mobile Account in the Technical
Support line of business.
2. http://www.teleperformance.com/en-us/egypt
January2013- Raya Contact Centre
November2013 Customer Service Representative in Etisalat UAE Account in the
Technical Support Line of Business in Home Services (Internet- Landline and IPTV)
October 2014- March 2016 Wasla Outsourcing
Recruitment Coordinator
• Develop a pool of qualified candidates in advance of need contacting
community services, colleges, employment agencies and uploading job in recruitment media and social
media
• Participating in employment fairs.
• Perform all data entry and proper filling system to keep a qualified
candidates database and CV bank for all screened CVs received to be categorized as appropriate.
• Determines applicant requirements by studying job description and job
specifications
• Build networks to find qualified passive candidates.
• Conduct phone screening and face to face interviews in a professional and
presentable manner.
• Attend interviews with line managers & clients for calibration purpose
• Conduct orientation sessions to potential applicants to qualify them for
final interviews
• Assist in modifying & updating job descriptions and specifications.
• Submitting daily & weekly performance reports
• Perform other related duties as required.
Courses:
November 2008-Januray 2009
Attended an English Conversation Course - New
Horizons in the Arab Open University
May 2009 Completed a Career Planning Seminar – New
Horizons in the Arab Open University
August 2009 Participated in Human Resources Management
workshops as a part of (youth development program)
– YaKi &Initiators
Participated in Customer Service workshops as a
part of (youth development program) – YaKi
&Initiators
Participated in Leadership workshops as a part of
(youth development program) – YaKi &Initiators
December 2010 Participated in Human Resources Management Workshop with Total
Credit Hours (12) as a Part of (career development programs) – Yaki
Egypt for Training Assessment, Business Development and Recruitment.
April 2013- May2013 Completed a Diploma in Human Resource Management Standard level with
a Grade Merit (Excellent) From Cambridge University international Diplomas-YAT learning Solutions
March 2014 Completed a HR job Foundation that consists of (Payroll- Recruitment-
Briefing- Staff Development- Interview Skills).
3. Skills:
Computer Skills: Internet, Microsoft office.
Language Skills:
Arabic
Mother tongue ( read, write and speak)
English
Excellent usage( read, write and speak)
Additional Skills:
Playing football, patient, obedient, quick learner, helpful, nice natured, customer
service oriented and can work under pressure.
Activities:
November 2009:
Participated in the mentally challenged event in The Arab Open University as a
Coordinator
April 2010:
Participated in the Orphan day event in The Arab Open University as an Organizer
and the Theatre act for The Arab Open University as a Coordinator
June 2010: Participated in the Turkish day event in the Arab Open University as a Coordinator
June 2010:
April2011:
Participated in the Dutch day event in the Arab Open University as a Coordinator
Participated in the Orphan day event in the Arab Open University as a Coordinator
May 2011: Participated in The Employment Fair event in the Arab Open University as a
Coordinator.