This document discusses the importance of training for project success and maximizing returns on software investments. It provides the following key points: 1) Effective training of staff is critical to project success, with managers of successful projects providing 40% more training. 2) For implementations to be successful, training end users needs to be a parallel process to deployment, not an afterthought. 3) Improved team skills and spending a percentage of project budgets on training are correlated with greater project success according to an IDC study. 4) GE Training Credits can help organizations provide flexible training options to prepare staff, address knowledge gaps, and improve adoption and productivity from software investments.