Richard A. Fluegel has over 25 years of experience in sales and business development roles. He has a proven track record of developing solutions that increase revenues, such as a cloud application that generated $6 million for EarthLink and a distribution program that realized $15 million for Arrow Electronics. Currently, he is a Solution Sales Specialist at Time Warner Cable Business Class focusing on developing disaster recovery and continuity solutions for government and education clients.

1. RRiicchhaarrdd AA.. FFlluueeggeell
4646 Saint Paul Boulevard
Rochester, NY 14617
Direct (585) 750-6452
RichF442@gmail.com
CAREER HIGHLIGHTS
 Developed Cloud Application solution for an International CRM Company, $6 Million in Recurring
Revenue (EarthLink Cloud Computing)
 Co-Developed a Master Distributorship Program for Arrow Electronics Contract Manufacturing Client;
IEC Electronics in New York, Alabama, and Texas. Realized $15 Million in new business via Inventory
Management and Distribution. (Arrow Electronics / Capstone)
 Increased Revenues in the New York Territory by 45% for Arrow Electronics Distribution of Embedded
Systems, Software and Components in the upstate New York Account Base, by acting as a liaison to
build relationships with OEM/ Contract Manufactures and Manufacturers on a national level.
(Arrow Electronics – Industrial Computer Products)
 Acquired a New $1 Million Dollar Account with a Cosmetic Manufacture based in Mexico City within
the first 90 days with Diamond Packaging.
 President’s Council, five of six years for exceeding Sales Goals, 141% of plan.
(Frontier / Rochester Tel)
PROFESSIONAL EXPERIENCE ~
Solution Sales Specialist, Cloud Technology (IaaS/SaaS), Territory Management,
Distribution & ISV Channel Development
TIME WARNER CABLE BUSINESS CLASS, Rochester, NY January 15 –June 16
Government & Education Account Manager, TWCBC Certified Federal Sales
Professional
Manage existing Federal, State and Local Accounts and develop Disaster Recovery and Business
Continuity Solutions for Municipalities and Educational institutions across Western New York
utilizing NaviSite Secure Data Center Resources.
PLATINUM PACKAGING SOLUTIONS- Rochester, NY June 09 – January 15
Vice President of Sales
Specialized High End Packaging, Branding and Fulfillment Solutions, Contract Manufacturing for
Medical Device, Electronics and Cosmetics.
EARTHLINK CORPORATION – Rochester, NY May 12 – July 13
Cloud and Technical Solution Sales Engineer / Secure Data Center
Date Center Solutions Specialist developing C-Level ISV Partnerships and providing support to Major
Account Executives and Inside Sales Representatives. Concentrating on Secure Back Up, Disaster
Recovery, Business Continuity and Virtual Office Applications using VMware within a SSAE16
Certified Data Center
DIAMOND PACKAGING / DIAMOND CONTRACT MANUFACTURING – Rochester, NY May 08 – June 09
Director of Business Development / National Accounts – Responsible for acquiring new
clients and business opportunities to utilize the expertise of Diamonds high end packaging and
contract manufacturing capabilities focusing in the Cosmetic, HealthCare, Medical Device,
Nutri and Pharmaceutical industries. Delegate the appropriate resources as a team based
approach to tailor exceptional solutions in the areas of Package Design, Graphics, Branding,
Fulfillment and Distribution.

2. FRONTIER COMMUNICATIONS – Rochester, NY 1989 - 1995 & February 07 - May 08
Major Account Executive – Develop and execute marketing plans to maintain current base of
clients and generate new revenue within various business segments. Creating technical solutions that
emphasize the benefits and how it compliments C-Level Management strategic goals for current
technical needs for today and future applications.
DOX ELECTRONICS - Rochester, NY June 06 – February 07
Sales Representative – Discover New Accounts while cultivating new business from existing
Account base. The overall Menu of Services encompasses Assessments, Internet & Security, Perimeter
Solutions, Infrastructure, and Network Integration. Our Main Focus was on selling the Network
Security Assessments and Compliance, Virtualization, SAN Assessment and Service Contracts.
Integrating solutions using HP, VMWare, Citrix, Cisco, Check Point, Juniper Networks, Blue Coat, and
Packeteer. We were also a Time Warner Agent for Telecom and Internet Services.
CHOICE ONE COMMUNICATIONS - Rochester, NY May 05 – June 06
Major Account Executive – Develop and execute marketing plans to generate new revenue in
assigned territory within various business segments. Creating interest in product sets from T1 Circuits
to POTS Lines to C-Level Management and support staff in New York, Pa. and Ohio. Ranked 14th of
172 Sales Colleagues across 12 states.
AMDEX COMPUTER, INC., Rochester, NY 2001 - 2005
Sr. Account Executive – Strategic Business Development Specialist, Certified in HP Enterprise
Server and Storage Products. Targeting C-Level Management in the OEM Contract Manufactures
and Public Sector. Providing Total Technical and Pipeline Solutions for IT, Service and Purchasing
Departments throughout New York, New Jersey, Pennsylvania and Florida.
ARROW ELECTRONICS, INC., (Industrial Computer Products) Wilmington, Ma. 1995 - 2001
Territory Manager, NY and Pa (Remote)– Lead the development of Value Added Solutions and
Integration Services of Embedded Systems, bringing customer product to market faster; lower total
cost of ownership; assist in technical design issues; End of Life management; Develop Strategic and
Tactical Plans to exceed territory forecast and budgets; remotely manage five internal sales associates
who’s responsibility was product pipelines, life cycle and provide a minimum 98% on-time delivery
through various manufacturers’ distribution channels to the end customers.
EDUCATION
Luzerne County Community College, Nanticoke, PA Major: Business Administration
Minor: Marketing
G.A.R. High School, Wilkes-Barre, PA High School Diploma
Wilkes-Barre Area Voc–Tech Auto Collision Shop Management /
Custom Fabrication and Paint
AFFILIATIONS
TOASTMASTERS INTERNATIONAL BUSINESS NETWORK INTERNATIONAL
Former VP of Public Relations Membership Committee
NYS West Youth Soccer Association OTETIANA COUNCIL, BOY SCOUTS OF AMERICA
Youth Soccer Coach- Irondequoit, NY Cub Scout Leader –Irondequoit, NY
ADDITIONAL INFORMATION
Technical Training and Seminars:
Hewlett Packard - Accredited Sales Professional - Enterprise Storage Systems and Solutions.
 Value Added Solutions and Integration, Account Management, Total Cost of Ownership. (Developed
by Arrow Electronics, Inc.)
 Various manufactures continuous training programs: Intel Building Blocks for server and networking
products, Motorola Embedded Systems, IBM, Sharp, Quantum, Trenton Technologies, Artisyn Power
Supply, Amphenol Circular Connectors, 2 Piece Connectors, Passive and Electro-Mechanical
Applications Through Continual Training Program