The CIO is facing pressure to resolve issues with the company's ERP system's inability to effectively manage orders. The ERP system lacks the flexibility and capabilities needed for tasks like accommodating new products, orchestrating complex global orders, and integrating new e-commerce sites. A new order management solution called EDGE is proposed that can be deployed quickly via SaaS or on-premise models, integrates easily with the existing ERP system, and provides the advanced order management functionality required by sales, marketing, and other groups. EDGE has enabled other companies to address their ERP shortcomings and improve key metrics like order rework rates and customer satisfaction.
Why is Org Strategy important, what are the possible org patterns and what are some of the benefits and challenges to consider? This 12-page long white paper describes different org existence models, trade-offs, design best practices, and assessment approach. Please leave your comments.
Introduction
ONE: WHAT WAS ERP?
TWO: WHY ARE WE CHANGING FROM ERP TO BUSINESS MANAGEMENT SOLUTIONS?
THREE: THE CHALLENGES OF CHANGING A GENRE CONCLUSION
Why is Org Strategy important, what are the possible org patterns and what are some of the benefits and challenges to consider? This 12-page long white paper describes different org existence models, trade-offs, design best practices, and assessment approach. Please leave your comments.
Introduction
ONE: WHAT WAS ERP?
TWO: WHY ARE WE CHANGING FROM ERP TO BUSINESS MANAGEMENT SOLUTIONS?
THREE: THE CHALLENGES OF CHANGING A GENRE CONCLUSION
We understand that complex enterprise organizations, for many reasons, are currently managing multiple orgs. With this, often comes a number of questions about how to best manage a multi-org environment.
Modern Architectures: Integration Stories from the FieldDreamforce
Modern Architectures depend on effective ways to leverage the lifeblood of the Enterprise: data. Join us for the informative and fast-paced discussion where customers will share real-world approaches in building trusted, rapid "Agility Layers" to bring legacy and other external data into their Salesforce environments. https://www.youtube.com/watch?v=s9wo7L0rJ44 https://www.youtube.com/watch?v=s9wo7L0rJ44
Salesforce Spring 17 features for Higher Ed, HEDA best practices and Free appsBuyan Thyagarajan
This deck talks about key features in spring 17 for Higher Education Salesforce users, HEDA best practices and Free apps and plugins which would make life easier.
Etisbew implementations using Salesforce.com technology is aimed to grow through the path of innovation that is flexible and dynamic across Sales, Service and marketing clouds.
Let’s face it, the goals and vision of IT departments don’t always match up with their corresponding business strategies. This can result in siloed efforts by both parts of the organization, ultimately leading to lost opportunities, missed goals, and unrealized potential. This outcome will likely repeat itself time and time again unless the entire organization can come together to form a unified vision.
Join Andrezej Gadomski, ITSM consultant with McMaster University, and Adam OBrien, product marketing manager for SunView Software, as they provide 5 simple tactics that your IT department can utilize to sync with organizational goals and run like a fine oiled machine!
This presentation is about -
Introduction to the Cloud Computing ,
Evolution of Cloud Computing,
Comparisons with other computing techniques fetchers,
Key characteristics of cloud computing,
Advantages/Disadvantages,
For more details you can visit -
http://vibranttechnologies.co.in/salesforce-classes-in-mumbai.html
The Future of IT: A Zero Maintenance StrategyCognizant
IT organizations walk a fine line in optimizing both maintenance and opportunity costs but our structured approach ensures operational excellence by emphasizing the need to run technical, operational, functional and knowledge "debts" and calibrate applications on business throughput.
Van Landrum, IBM Technical Sales Leader, Mobile Port discusses
- How companies are leveraging the IBM Mobile Portal Accelerator (MPA)
- How MPA easily extends the WebSphere Portal platform with services to seamlessly deliver scalable, mobile solutions optimized for display across a wide range of mobile devices, including the latest in-market versions
- Things to consider when implementing a mobile portal solution
Time: Teaching scouts how to make better use of it
Jim Latimer – Pacific Skyline Council (CA)
Jose Lepervanche – North Florida Council (FL)
Matt Rosing – Longs Peak Council (CO, WY, NE)
Jim Schuster – Northern Star Council (WI, MN)
2009 National Distinguished Scoutmasters - Focus Group
We understand that complex enterprise organizations, for many reasons, are currently managing multiple orgs. With this, often comes a number of questions about how to best manage a multi-org environment.
Modern Architectures: Integration Stories from the FieldDreamforce
Modern Architectures depend on effective ways to leverage the lifeblood of the Enterprise: data. Join us for the informative and fast-paced discussion where customers will share real-world approaches in building trusted, rapid "Agility Layers" to bring legacy and other external data into their Salesforce environments. https://www.youtube.com/watch?v=s9wo7L0rJ44 https://www.youtube.com/watch?v=s9wo7L0rJ44
Salesforce Spring 17 features for Higher Ed, HEDA best practices and Free appsBuyan Thyagarajan
This deck talks about key features in spring 17 for Higher Education Salesforce users, HEDA best practices and Free apps and plugins which would make life easier.
Etisbew implementations using Salesforce.com technology is aimed to grow through the path of innovation that is flexible and dynamic across Sales, Service and marketing clouds.
Let’s face it, the goals and vision of IT departments don’t always match up with their corresponding business strategies. This can result in siloed efforts by both parts of the organization, ultimately leading to lost opportunities, missed goals, and unrealized potential. This outcome will likely repeat itself time and time again unless the entire organization can come together to form a unified vision.
Join Andrezej Gadomski, ITSM consultant with McMaster University, and Adam OBrien, product marketing manager for SunView Software, as they provide 5 simple tactics that your IT department can utilize to sync with organizational goals and run like a fine oiled machine!
This presentation is about -
Introduction to the Cloud Computing ,
Evolution of Cloud Computing,
Comparisons with other computing techniques fetchers,
Key characteristics of cloud computing,
Advantages/Disadvantages,
For more details you can visit -
http://vibranttechnologies.co.in/salesforce-classes-in-mumbai.html
The Future of IT: A Zero Maintenance StrategyCognizant
IT organizations walk a fine line in optimizing both maintenance and opportunity costs but our structured approach ensures operational excellence by emphasizing the need to run technical, operational, functional and knowledge "debts" and calibrate applications on business throughput.
Van Landrum, IBM Technical Sales Leader, Mobile Port discusses
- How companies are leveraging the IBM Mobile Portal Accelerator (MPA)
- How MPA easily extends the WebSphere Portal platform with services to seamlessly deliver scalable, mobile solutions optimized for display across a wide range of mobile devices, including the latest in-market versions
- Things to consider when implementing a mobile portal solution
Time: Teaching scouts how to make better use of it
Jim Latimer – Pacific Skyline Council (CA)
Jose Lepervanche – North Florida Council (FL)
Matt Rosing – Longs Peak Council (CO, WY, NE)
Jim Schuster – Northern Star Council (WI, MN)
2009 National Distinguished Scoutmasters - Focus Group
Stimeserp provides world-class ERP development services to help our customers achieve digital transformation by implementing next-gen technologies. We turn business ideas into reality using the latest ERP technologies and provide end-to-end technology solutions to enable enterprises to strengthen their business processes
ERP FAQ_ Frequently Asked Questions About ERP.pdfPridesys IT Ltd.
The implementation of enterprise resource planning software, also called ERP, often surprises companies. Most companies misjudge the work expected to implement their chosen ERP solution. If the software is not implemented accurately, the company will not profit from the speculation of the new business software system. In this article, you can find the ERP FAQ with answers.
PridesysERP - Frequently asked questions about ERP
The path to effective implementation incorporates numerous factors that must be considered before designing the solution into the flow of daily business tasks. Let us discuss some important queries and answers as frequently asked questions for people who want to learn more about the ideal ERP implementation essays.
ERP FAQ: What is an ERP system and why is it used?
Enterprise resource planning is a type of software application used most often by medium and large businesses, and occasionally by smaller organizations. ERP software focuses on embedding business processes in a single, smooth data set and user interface by offering modules for each of the core business regions: Human Resources, Finance, Inventory Management, Sales, and Relationship Management. with customers, along with other core businesses. functionalities
The main goal of ERP software is to coordinate previously separate databases and processes into a single source of truth, rather than these databases and processes running in warehouses. The moment a customer submits an item request, the ERP performs data exchanges within the customer relationship management and inventory management modules, along with other modules related to sales exercises.
PridesysERP - Frequently asked questions about ERP
In this way, the ERP cultivates the permeability and examination of information in various business divisions from a single system. At the same time, staff do not have to physically enter the exchange into numerous databases.
Associated through an ERP system, data sources that monitor distinct business goals can communicate with each other. These directions reduced manual handling of information, faster business cycles, IT cost reserve funds, and business development potential without hiring new faculty or bringing in additional capital.
ERP FAQ: What are some ERP implementation approaches?
Well-known approaches incorporate all-inclusive complete set-up, unit-by-unit, and key process set-up. The system you choose should match the needs of your association. For example, smaller companies may attempt a large installation, while this type of approach is unimaginable for most larger organizations.
Before implementation begins, the software determination cycle should have led your association to choose an ERP software that is a good fit for your core business processes. In any case, during the implementation of the ERP, minor changes must be made to ensure that the processes fit as well as might be expected with the upcoming software solution
If you own a business, you might have come across the word ERP more often than not. People in your fraternity talk about it on a fairly regular basis and it seems to you as if it is the single most important thing that your business needs in order to grow. It thus becomes important for you to know what an ERP is – in case you aren’t already aware – and what value does it add to your business.
The overwhelming challenges of IT infrastructure managementNIIT Technologies
CIOs are now looking at IT infrastructure management as a mean to drive business transformation. To transform the way businesses work, CIOs need responsive systems and processes to bridge the gap between operations and business. With this understanding, IT leaders need to align IT with business and manage IT infrastructure as a service model. This paper surveys the challenges service providers face in managing IT infrastructures. It also lists down solutions for the effective management of IT infrastructures.
Would you be interested if you could find out about:
• Why is it worthwhile to implement ERP / CRM / MRP system?
• What are the most common threats in the business activity?
• What are the challenges of enterprises in the 21st century?
• What are the example needs related to implementation of ERP / CRM / MRP?
ERP is an acronym for Enterprise Resource Planning, but even its full name doesn't shed much light on what ERP is or what it does. For that, you need to take a step back and think about all of the various processes that are essential to running a business, including inventory and order management, accounting, human resources, customer relationship management (CRM), and beyond. At its most basic level, ERP software integrates these various functions into one complete system to streamline processes and information across the entire organization.
The central feature of all ERP systems is a shared database that supports multiple functions used by different business units. In practice, this means that employees in different divisions—for example, accounting and sales—can rely on the same information for their specific needs.
HAV Solutions provides the Enterprise Resource Planning software which tries to integrate all the different departments and functions of an organization into a single computer system to serve the various needs of these departments.
AI & Robotic Process Automation (RPA) to Digitally Transform Your EnvironmentCprime
This presentation will help you understand how to think about emerging technologies for your Business. You receive context and a simple framework for how to think about RPA as an enabler to transform your customer experience and business operations.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
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Bob Boule
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Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
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UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
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Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
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Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
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From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...
Jagged Peak Supply Chain Solution
1. The Elephant in the Room
How Order Management Shortfalls Undermine IT Success –
and How CIOs Can Beat the Problem Once and for All
2. You are the CIO and you’re working hard to get your IT strategy in place. It has taken years
and much more money than you predicted, but you’re well on your way to a standardized ERP
system. But still there is a nagging issue: the ERP system has a black eye when it comes to
order management and distribution functions. The bottom line problems are very real and very
visible to the CEO and the board: The business issues caused by poor order management
systems are stunting revenue growth and hurting customer satisfaction.
The Sales & Marketing organization, a very visible and vocal group, complain the system is so
rigid they can’t implement the innovative go-to-market campaigns they want to.
Among their issues:
• Accommodating the ERP system extends new product time-to-market, crippling
competitiveness.
• Orchestrating complex orders across a global supply network requires far too much
human intervention, steering users away from the company’s information backbone.
Moreover it isn’t doing the job: Limited visibility into supply causes false promises
and unhappy customers.
• Integrating new e-commerce sites – a necessity for targeted demographic selling –
is an expensive and time wasting exercise that is causing sales and marketing execs
to look outside the company for services.
Likewise, delivering on strategic initiatives, such as integrating acquisitions or new product
lines, is a killer. From an IT standpoint, integration to additional ERP systems is expensive,
makes the order management puzzle even more complicated, and further undermines the
justification of your ERP investment.
ERP’s Order Management Problems are Architectural
As a CIO you know from talking with your peers and the industry analysts that ERP applications
have not been successful at managing a distributed fulfillment network – much less a global
supply chain with its complex sourcing needs. Why? Because ERP systems were never
designed to coordinate business processes and workflow in an external environment. ERP
systems are enterprise-centric applications that tie order management closely with financial
accounting and billing systems and enforce a rigid, single lifecycle for all orders. These
systems lack the application functionality and technical architecture to allow them to
coordinate activities across a distributed fulfillment network.
Other limitations of ERP include:
• An inflexible data model requiring corporate divisions, inventory locations, sales channel,
3. and purchasing channels to be defined
• Inflexible, sequential transaction processing and workflow that cannot handle
simultaneous or interactive processing
• Requirement of a parts master file to process an order, limiting the ability to handle
supplier inventory
• Weak sourcing algorithms that lack hierarchical search rules
• Limited dynamic interoperability with other systems because most systems are
Web-enabled rather than Web-based
IT’s track record when it comes to Order Management is not good: According to AMR Research,
90% of companies still have not achieved the ultimate goal of unifying the Customer Fulfillment
process (1). And the problem is insidious: Research has shown that the average company has a
fragmented order capture and fulfillment strategy at best, with an average of 5.2 order capture
systems already, and an average of 4.3 fulfillment systems (1).
Users, however, are held accountable for delivering results and often take matters into their
own hands. Unfortunately, the manual systems and processes they create to address ERP
shortfalls are not scalable and are expensive to maintain. And, in an effort to beat order
management frustrations, many sales and marketing execs turn to the creation of new web
sites for ordering, making the system complexity and integration problems even worse.
It’s Time to Fix the Problem – and Protect the IT Strategy You’ve
Sold to the Board
You know you need to take action: the organization is hitting the frustration of information
limits and their ability to manage business processes – especially those that are customer
facing - is restricted.
As a CIO, you know common sense and cost mathematics still suggest that ERP is the
primary answer to your overall enterprise computing architecture. Yet you’ve got to deliver
the competitive edge that will make the Sales & Marketing guys happy and reduce overall IT
cost exposure at the same time. So, no matter what, any changes or improvements you make
must protect your IT strategy and budget and retain the benefits that ERP brings to the rest
of the organization.
Done right, the payoffs of resolving the order management issues are significant: one company
has sustained a 50% slash in order rework rates, and another high-tech manufacturer using
this approach was able to cut custom rework more than 60% on customized product orders.
Altogether, aggressive rethinking of order management processes in high-tech manufacturing has
diminished Day Sales Outstanding (DSOs) 40% and achieved higher customer satisfaction. (1)
4. A New OM and Fulfillment System that Co-exists with
ERP is the Answer
The systems you’ve been using – workhorses like SAP and Oracle - served you well in many
internal operations and in IT, but now they can’t keep pace with revenue oriented business
demands. And that’s where it hurts the most.
So if your ERP system isn’t up to the task, it makes sense to look for order management
capabilities from an order management and fulfillment specialist. Assuming that the OM system
has the user capabilities your organization needs, as the CIO you are faced with three critical
considerations – technical architecture, easy integration, fast deployment, and budget impact.
Let’s look at the details that you as CIO need to ensure will take you to the promised land with-
out giving up your strategy:
1. Technology foundations that propel success
At the end of the day good IT operations are based on some very key principals: Solid
technology that is standards based, cost effective, and future –proof. Any new OMS
system a CIO considers must have the following technical attributes:
• The systems must be built on an IT platform that has built in scalability and security
and industry-wide adoption- J2EE or .Net framework
• All user interfaces and the business layer stack are web compliant
• An open access database that is non-propriety, widely deployed, and supports very
high transaction volumes
• The OMS framework supports the EAI layer natively and is adoptable to security and
robust interaction with other systems
• SOA and web services are supported natively
5. • The OMS system must be interactive with external customer systems and enables
deep visibility to the supply chain and transaction flow in real time.
2. Graceful integration– the right technology makes a difference
While some of today’s integration technologies ease and speed the integration process, it is
imperative in today’s volatile business environment that you unify heterogeneous systems by
using common information and process elements. You cannot address integration solely with
workflow, nor with only data mapping and transformation. State-of-the-art integration requires
• Declared standards for integration methodologies and practices – look for a, b and c
• A flexible EAI layer that supports simple file import to export capabilities for very
intense real-time transaction communications.
• An EAI layer that is stable, tolerant, and self healing.
• Message translation with other systems that is performed externally, before consuming
inbound messages or after generating the outbound messages.
3. Cost - a tight budget prevails
You’ve already invested heavily in ERP and now budgets are so tight they squeak. Rip and
replace is unthinkable, but you can’t be the one to keep the company from grasping market
opportunity. It’s up to you to find the solution, one that gives the functionality users need,
maintains the integrity of your IT governance policies, and is friendly to today’s stingy IT
budget. New opportunities to bring powerful systems exist in today’s market:
• Appliance delivery – Completely pre-packaged, configured and sized for your needs
systems delivered as appliances require no set up or installation at your site – freeing
your staff to focus on your users, functional implementation and the value realization
the organization will respond to.
• Software-as a-Service – As an alternative, enabling system access via the emerging
SaaS model has numerous advantages among them:
• The SaaS option avoids upfront capital expenditures and lets you pay for
services as you consume them
• SaaS reduces the need to own and manage the staff to operate the
complex systems.
You can concentrate on the imperatives of your business, leaving the system provider’s experts
to manage bug fixes and software upgrades, and maintain infrastructure and version control at
the server and the desktop – reducing your own in-house costs
Today’s Bottom-Line Necessity: Bringing Systems Online - Fast
Users adopt a new system quickly when it is seen as a tool that makes work easier. A CIO
who can leapfrog the workaround systems users hold together manually or with spreadsheets
– quickly - earns their respect.
6. As a result, you need an order management solution that is ready for rapid, affordable
deployment, wholly or in subsets. It must contain the advanced technologies people expect
from popular e-commerce websites and support call center and other order capture operations.
It must contain the business process logic that executes order management, inventory
management, and related back-office fulfillment processes efficiently.
When you are in front of the executive staff talking about systems deployment you know that
for LOB execs a year is far too long. CIO’s should bring order management functionality on
line in less than six months. The executives that raised the issue need systems that flexibly
manage the intricacies of customer demand, e-commerce, new products, and global fulfillment
- right now. And they want these systems because they are starved without the robust analytics
that help them pinpoint opportunities and where corrective action is required.
EDGE – Making Quick Work of Your Biggest Headache
The EDGE Order Management environment
The solution is EDGE. EDGE is not a traditional Order Management system. It is an application
environment focused solely on enabling companies to go-to-market and fulfill orders in the
manner that best satisfies their customers’ expectations – and not have that process dictated
by the constraints of existing information systems. EDGE delivers the competitive advantage
C-level executives are looking for. It is based on ITR industry
standards, fits neatly into IT governance strategies, and is highly
cost efficient.
Using EDGE, Jagged Peak’s customers have overcome the trouble-
some order management issues their ERP systems can’t handle, in
remarkably short time, and at far less cost than they first imagined.
EDGE customer, WA Wilde integrated an EDGE Order Manage-
ment system into their existing IT environment in just four months.
Renowned watch maker, TAG Heuer set up new e-commerce
selling channels for its luxury goods in four months and the global
food giant Nestle Glowelle deployed B2B and B2C E-commerce
channels in 5 months.
Jagged Peak deploys EDGE via several cost efficient models. Some clients use EDGE in SaaS/
ASP model clients and pay as they go, avoiding upfront capital expenditures. Others use the
managed services model, licensing EDGE software and deploying it on hardware they own, but
is located in Jagged Peak facilities. Other clients mitigate licensing costs by using nontraditional
licensing agreements such as transaction based pricing.
EDGE was designed from the ground up as a web centric application. It incorporates design
elements that have been recently defined using J2EE and WEB 2.0 standards. The underlying
7. database and IT infrastructure are designed to scale up in fully distributed environments while
maintaining full security and access control.
Among EDGE’s key advantages are:
• Web based—EDGE is web based, not web enabled, and accessible through a web
browser, making it usable to anyone with proper authorization any time, from any
place with proper security.
• Enterprise standards—EDGE is built on J2EE standards, which are globally recognized
for large enterprise solution deployment.
• XML-based interfaces—Transactional data import and export is supported through
XML-based interfaces. Compatibility is not an issue - Our EDGE system is already
integrated to the industry’s top ERP systems – SAP and Oracle.
• Database structure—EDGE uses open, non-proprietary, industry-standard relational
databases, so users are not locked out of their own data.
• Modular construction—Highly configurable, flexible modules shorten time to value
and make deploying additional applications simple.
Among the applications available:
1. E-Commerce
2. Multi-Channel Order Management
3. E-Catalog and Product Information Management
4. Digital Assets Management
5. Marketing Execution Management
6. Member Registration and Return and Repair Logistics
7. Sales Incentives
8. Product and Warranty Registration
9. Marketing Materials Management
10. Analytics
In addition, EDGE is unlike other systems in that it has selling rules engine to handle unique
demand scenarios, user definable attributes and additional user definable tables which enable
users to make changes without IT intervention in critical go-to-market areas such as catalog
creation, pricing changes. This enables users to dynamically manage their own functional
extensions – without IT intervention.
• Scalable--EDGE is built with a distributed architecture: just deploy more hardware
processing power to absorb growth in demand and traffic.
• Multi-layer security—EDGE executes firewall best practices of establishing isolated
security zones, creates a secure network operating environment that requires network
and user authentication, and can deploy complex, multi-tiered security control at the
application level for user read-write access.