Ruth S. Contreras presenter at Games and Gamification III iLRN2020 6th International Conference of the Immersive Learning Research Network #iLRN2020 June 2020
E-Government as a New Studying Subject. Towards a Theoretical Integration Proposal. By Juan Ignacio Criado Grande, Mentxu Ramilo Araujo and Miquel Salvador i Serna
Research Poster-Exploring the Impact of Web Publishing Budgetary Information ...Open Data Research Network
A research poster presented as part of the Exploring the Emerging Impacts of Open Data in Developing Countries project at the Research Sharing Event in Berlin, 15th July 2014. For more see http://www.opendataresearch.org/emergingimpacts
The document introduces a new student group called Students for Urban Data Systems and Analytics (SUDS) at Carnegie Mellon University. SUDS will bring together students from different disciplines interested in how cities are collecting and analyzing large amounts of data to improve services. It will provide an open space for students to share ideas, host speakers on related topics, organize field trips to local tech companies, work with the city on open data projects, and help members pursue careers in data analytics. SUDS seeks founding members from all backgrounds to help shape its activities and impact.
An overview of current Open Data activities and approaches and our own approach to manage and develop Open Data projects using Linked Data as the technical piece for the best results in the long run. Prepared for ICT 2010, http://ec.europa.eu/information_society/events/cf/ict2010/item-display.cfm?id=2790
Kevin Doherty, Cabinet Office, Tackling Fraud and ErroriNetwork
The document discusses tackling fraud and driving out error in government spending through an Information Sharing Programme. The programme aims to provide government agencies access to shared information to minimize erroneous and fraudulent applications for funding and validate ongoing payments. The goals are to pay the correct amount to the correct claimant every time by embedding prevention and detection initiatives across public sector organizations through improved information sharing and access. A key focus is ensuring systems are in place for agencies to verify payments before they are made using shared data.
This study examines the relationship between internet growth and government performance in China from 1997-2012 using data from the country's 31 first-level administrative divisions. The results show a positive association between higher internet penetration rates and improved public services over time, such as access to water, gas, transportation and more. However, the effect was smaller for divisions that already had higher service levels. Additionally, the relationship strengthened in later time periods from 1997-2002 to 2003-2006 to 2007-2012. The findings suggest that while greater internet use empowers citizens and increases government accountability, China's authoritarian government has also co-opted the internet to enhance surveillance, participation, and legitimacy to maintain its control.
International Journal of Managing Public Sector Information and Communication...ijmpict
The International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world. ICT are becoming fundamental to the operation of government agencies, especially in light of the development of e-government applications and rising citizen expectations.
International Journal of Managing Public Sector Information and Communication...ijmpict
The International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world. ICT are becoming fundamental to the operation of government agencies, especially in light of the development of e-government applications and rising citizen expectations. As such, the International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) seeks to establish new collaborations, new best practices, and new theories in public sector organizations around the world in regards to developing, applying, managing, measuring, monitoring, procuring, and securing ICT in governmental operations (including civilian, military, health care and education applications). The journal thus provides a platform to disseminate new ideas and new research, advance theories, and propagate best practices in the management of ICT in public sector organizations at the international, national, state/provincial and local levels. The International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) offers a forum in which academics, consultants, and practitioners in a variety of fields can exchange ideas to further research and improve practices in all areas of governmental operations and ICT strategies.
E-Government as a New Studying Subject. Towards a Theoretical Integration Proposal. By Juan Ignacio Criado Grande, Mentxu Ramilo Araujo and Miquel Salvador i Serna
Research Poster-Exploring the Impact of Web Publishing Budgetary Information ...Open Data Research Network
A research poster presented as part of the Exploring the Emerging Impacts of Open Data in Developing Countries project at the Research Sharing Event in Berlin, 15th July 2014. For more see http://www.opendataresearch.org/emergingimpacts
The document introduces a new student group called Students for Urban Data Systems and Analytics (SUDS) at Carnegie Mellon University. SUDS will bring together students from different disciplines interested in how cities are collecting and analyzing large amounts of data to improve services. It will provide an open space for students to share ideas, host speakers on related topics, organize field trips to local tech companies, work with the city on open data projects, and help members pursue careers in data analytics. SUDS seeks founding members from all backgrounds to help shape its activities and impact.
An overview of current Open Data activities and approaches and our own approach to manage and develop Open Data projects using Linked Data as the technical piece for the best results in the long run. Prepared for ICT 2010, http://ec.europa.eu/information_society/events/cf/ict2010/item-display.cfm?id=2790
Kevin Doherty, Cabinet Office, Tackling Fraud and ErroriNetwork
The document discusses tackling fraud and driving out error in government spending through an Information Sharing Programme. The programme aims to provide government agencies access to shared information to minimize erroneous and fraudulent applications for funding and validate ongoing payments. The goals are to pay the correct amount to the correct claimant every time by embedding prevention and detection initiatives across public sector organizations through improved information sharing and access. A key focus is ensuring systems are in place for agencies to verify payments before they are made using shared data.
This study examines the relationship between internet growth and government performance in China from 1997-2012 using data from the country's 31 first-level administrative divisions. The results show a positive association between higher internet penetration rates and improved public services over time, such as access to water, gas, transportation and more. However, the effect was smaller for divisions that already had higher service levels. Additionally, the relationship strengthened in later time periods from 1997-2002 to 2003-2006 to 2007-2012. The findings suggest that while greater internet use empowers citizens and increases government accountability, China's authoritarian government has also co-opted the internet to enhance surveillance, participation, and legitimacy to maintain its control.
International Journal of Managing Public Sector Information and Communication...ijmpict
The International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world. ICT are becoming fundamental to the operation of government agencies, especially in light of the development of e-government applications and rising citizen expectations.
International Journal of Managing Public Sector Information and Communication...ijmpict
The International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world. ICT are becoming fundamental to the operation of government agencies, especially in light of the development of e-government applications and rising citizen expectations. As such, the International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) seeks to establish new collaborations, new best practices, and new theories in public sector organizations around the world in regards to developing, applying, managing, measuring, monitoring, procuring, and securing ICT in governmental operations (including civilian, military, health care and education applications). The journal thus provides a platform to disseminate new ideas and new research, advance theories, and propagate best practices in the management of ICT in public sector organizations at the international, national, state/provincial and local levels. The International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) offers a forum in which academics, consultants, and practitioners in a variety of fields can exchange ideas to further research and improve practices in all areas of governmental operations and ICT strategies.
International Journal of Managing Public Sector Information and Communicatio...ijmpict
The International Journal of Managing Public Sector Information and Communication Technologies ( IJMPICT ) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world. ICT are becoming fundamental to the operation of government agencies, especially in light of the development of e-government applications and rising citizen expectations. As such, the International Journal of Managing Public Sector Information and Communication Technologies ( IJMPICT ) seeks to establish new collaborations, new best practices, and new theories in public sector organizations around the world in regards to developing, applying, managing, measuring, monitoring, procuring, and securing ICT in governmental operations (including civilian, military, health care and education applications).
International Journal of Managing Public Sector Information and Communication...ijmpict
The International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world. ICT are becoming fundamental to the operation of government agencies, especially in light of the development of e-government applications and rising citizen expectations. As such, the International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) seeks to establish new collaborations, new best practices, and new theories in public sector organizations around the world in regards to developing, applying, managing, measuring, monitoring, procuring, and securing ICT in governmental operations (including civilian, military, health care and education applications).
International Journal of Managing Public Sector Information and Communication...ijmpict
The International Journal of Managing Public Sector Information and Communication Technology (IJMPICT) is a quarterly peer-reviewed journal that publishes articles on the use of information and communication technologies (ICT) in public sector organizations around the world. The journal seeks to establish new collaborations, best practices, and theories in managing ICT for governmental operations, including applications in civilian, military, healthcare and education sectors. It provides a forum for academics and practitioners to exchange ideas and further research on ICT strategies in public sector organizations at international, national, and local levels. Authors are invited to submit articles illustrating significant advances in ICT for governmental organizations.
Call for papers - International Journal of Managing Public Sector Information...ijmpict
The International Journal of Managing Public Sector Information and Communication Technology (IJMPICT) is a quarterly peer-reviewed journal that publishes articles on the use of information and communication technologies (ICT) in public sector organizations around the world. The journal seeks to establish new collaborations, best practices, and theories in managing ICT for governmental operations, including applications in civilian, military, healthcare and education fields. It provides a forum for academics and practitioners to exchange ideas and further research on ICT strategies in public sector organizations at international, national, and local levels. Authors are invited to submit articles illustrating significant advances in ICT for governmental organizations.
International Journal of Managing Public Sector Information and Communication...ijmpict
The International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world. ICT are becoming fundamental to the operation of government agencies, especially in light of the development of e-government applications and rising citizen expectations. As such, the International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) seeks to establish new collaborations, new best practices, and new theories in public sector organizations around the world in regards to developing, applying, managing, measuring, monitoring, procuring, and securing ICT in governmental operations (including civilian, military, health care and education applications).
International Journal of Managing Public Sector Information and Communication...ijmpict
The International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world. ICT are becoming fundamental to the operation of government agencies, especially in light of the development of e-government applications and rising citizen expectations. As such, the International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) seeks to establish new collaborations, new best practices, and new theories in public sector organizations around the world in regards to developing, applying, managing, measuring, monitoring, procuring, and securing ICT in governmental operations (including civilian, military, health care and education applications).
Call for papers - International Journal of Managing Public Sector Information...ijmpict
International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) is a quarterly open access peer-reviewedjournal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world. ICT are becoming fundamental to the operation of government agencies, especially in light of the development of e-government applications and rising citizen expectations.
The document discusses various aspects of citizen engagement with government and the use of information and communication technologies (ICT) to facilitate two-way interaction. It defines citizen engagement as interaction between citizens and governments that gives citizens a stake in decision-making to improve outcomes. It also presents challenges like information overload and the need to close the feedback loop between citizens and governments. Various frameworks and models are introduced to illustrate how ICT can potentially help address fundamental questions citizens have about their government and enable greater accountability and civic participation.
1. The document discusses open government and how technology enables transparency, collaboration, and public participation in government.
2. It outlines three parts of open government: transparency through access to government data and information, collaboration between government agencies and jurisdictions, and participation through new online tools for public input.
3. Open government aims to increase trust in government through transparency, engage citizens through collaboration and participation, and take advantage of technology and networks to improve government services.
Call for papers - International Journal of Managing Public Sector Information...ijmpict
International Journal of Managing Public Sector Information and Communication Technologies ( IJMPICT ) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world.
International Journal of Managing Public Sector Information and Communication...ijmpict
The International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world
Fighting Phantom Firms in the UK: From Opening Up Datasets to Reshaping Data ...Jonathan Gray
"Fighting Phantom Firms in the UK: From Opening Up Datasets to Reshaping Data Infrastructures?". Working paper presented at the Open Data Research Symposium at the 3rd International Open Government Data Conference in Ottawa, on May 27th 2015. The paper draws on research undertaken as part of the EU H2020 funded ROUTE-TO-PA project.
Citymatter is a media start-up designed to improve engagement and connections between citizens, their cities, and their local governments. To do this, it aggregates local data from open government portals, private databases, APIs, and media content. I developed this concept during my 2014-15 Knight Fellowship at Stanford University.
Call for papers - International Journal of Managing Public Sector Information...ijmpict
International Journal of Managing Public Sector Information and Communication Technologies ( IJMPICT ) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world.
Call for papers - International Journal of Managing Public Sector Information...ijmpict
International Journal of Managing Public Sector Information and Communication Technologies ( IJMPICT ) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world. ICT are becoming fundamental to the operation of government agencies, especially in light of the development of e-government applications and rising citizen expectations.
International Journal of Managing Public Sector Information and Communicatio...ijmpict
The International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world
Constant vigilance and insightful analysis are a government’s best defences against crime. Easier said than done. With limited human and digital resources, many cities are beginning to solve crimes, and avoid the conditions that enable them, by tapping into the eyes, ears and phones of their best and most abundant asset: citizens.
The document discusses research on using ICT tools to improve governance and policy modeling. It proposes:
1) Developing advanced tools and new governance models to engage citizens and groups in policymaking through mass collaboration platforms.
2) Creating real-time opinion visualization, policy modeling, and next generation public services based on simulating people's behavior and wishes at large scales.
3) Building participative roadmaps on ICT for governance and policy modeling through discussion.
Julián Villodre (@VillodreJulian) - Investigador FPI-UAM y Candidato a Doctor en la Universidad Autónoma de Madrid. Miembro del Grupo de Investigación Lab en Innovación, Tecnología y Gestión Pública (IT_GesPub); España.
International Journal of Managing Public Sector Information and Communicatio...ijmpict
The International Journal of Managing Public Sector Information and Communication Technologies ( IJMPICT ) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world. ICT are becoming fundamental to the operation of government agencies, especially in light of the development of e-government applications and rising citizen expectations. As such, the International Journal of Managing Public Sector Information and Communication Technologies ( IJMPICT ) seeks to establish new collaborations, new best practices, and new theories in public sector organizations around the world in regards to developing, applying, managing, measuring, monitoring, procuring, and securing ICT in governmental operations (including civilian, military, health care and education applications).
International Journal of Managing Public Sector Information and Communication...ijmpict
The International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world. ICT are becoming fundamental to the operation of government agencies, especially in light of the development of e-government applications and rising citizen expectations. As such, the International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) seeks to establish new collaborations, new best practices, and new theories in public sector organizations around the world in regards to developing, applying, managing, measuring, monitoring, procuring, and securing ICT in governmental operations (including civilian, military, health care and education applications).
International Journal of Managing Public Sector Information and Communication...ijmpict
The International Journal of Managing Public Sector Information and Communication Technology (IJMPICT) is a quarterly peer-reviewed journal that publishes articles on the use of information and communication technologies (ICT) in public sector organizations around the world. The journal seeks to establish new collaborations, best practices, and theories in managing ICT for governmental operations, including applications in civilian, military, healthcare and education sectors. It provides a forum for academics and practitioners to exchange ideas and further research on ICT strategies in public sector organizations at international, national, and local levels. Authors are invited to submit articles illustrating significant advances in ICT for governmental organizations.
Call for papers - International Journal of Managing Public Sector Information...ijmpict
The International Journal of Managing Public Sector Information and Communication Technology (IJMPICT) is a quarterly peer-reviewed journal that publishes articles on the use of information and communication technologies (ICT) in public sector organizations around the world. The journal seeks to establish new collaborations, best practices, and theories in managing ICT for governmental operations, including applications in civilian, military, healthcare and education fields. It provides a forum for academics and practitioners to exchange ideas and further research on ICT strategies in public sector organizations at international, national, and local levels. Authors are invited to submit articles illustrating significant advances in ICT for governmental organizations.
International Journal of Managing Public Sector Information and Communication...ijmpict
The International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world. ICT are becoming fundamental to the operation of government agencies, especially in light of the development of e-government applications and rising citizen expectations. As such, the International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) seeks to establish new collaborations, new best practices, and new theories in public sector organizations around the world in regards to developing, applying, managing, measuring, monitoring, procuring, and securing ICT in governmental operations (including civilian, military, health care and education applications).
International Journal of Managing Public Sector Information and Communication...ijmpict
The International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world. ICT are becoming fundamental to the operation of government agencies, especially in light of the development of e-government applications and rising citizen expectations. As such, the International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) seeks to establish new collaborations, new best practices, and new theories in public sector organizations around the world in regards to developing, applying, managing, measuring, monitoring, procuring, and securing ICT in governmental operations (including civilian, military, health care and education applications).
Call for papers - International Journal of Managing Public Sector Information...ijmpict
International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) is a quarterly open access peer-reviewedjournal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world. ICT are becoming fundamental to the operation of government agencies, especially in light of the development of e-government applications and rising citizen expectations.
The document discusses various aspects of citizen engagement with government and the use of information and communication technologies (ICT) to facilitate two-way interaction. It defines citizen engagement as interaction between citizens and governments that gives citizens a stake in decision-making to improve outcomes. It also presents challenges like information overload and the need to close the feedback loop between citizens and governments. Various frameworks and models are introduced to illustrate how ICT can potentially help address fundamental questions citizens have about their government and enable greater accountability and civic participation.
1. The document discusses open government and how technology enables transparency, collaboration, and public participation in government.
2. It outlines three parts of open government: transparency through access to government data and information, collaboration between government agencies and jurisdictions, and participation through new online tools for public input.
3. Open government aims to increase trust in government through transparency, engage citizens through collaboration and participation, and take advantage of technology and networks to improve government services.
Call for papers - International Journal of Managing Public Sector Information...ijmpict
International Journal of Managing Public Sector Information and Communication Technologies ( IJMPICT ) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world.
International Journal of Managing Public Sector Information and Communication...ijmpict
The International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world
Fighting Phantom Firms in the UK: From Opening Up Datasets to Reshaping Data ...Jonathan Gray
"Fighting Phantom Firms in the UK: From Opening Up Datasets to Reshaping Data Infrastructures?". Working paper presented at the Open Data Research Symposium at the 3rd International Open Government Data Conference in Ottawa, on May 27th 2015. The paper draws on research undertaken as part of the EU H2020 funded ROUTE-TO-PA project.
Citymatter is a media start-up designed to improve engagement and connections between citizens, their cities, and their local governments. To do this, it aggregates local data from open government portals, private databases, APIs, and media content. I developed this concept during my 2014-15 Knight Fellowship at Stanford University.
Call for papers - International Journal of Managing Public Sector Information...ijmpict
International Journal of Managing Public Sector Information and Communication Technologies ( IJMPICT ) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world.
Call for papers - International Journal of Managing Public Sector Information...ijmpict
International Journal of Managing Public Sector Information and Communication Technologies ( IJMPICT ) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world. ICT are becoming fundamental to the operation of government agencies, especially in light of the development of e-government applications and rising citizen expectations.
International Journal of Managing Public Sector Information and Communicatio...ijmpict
The International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in regards to the use of information and communication technologies (ICT) in the public sector around the world
Constant vigilance and insightful analysis are a government’s best defences against crime. Easier said than done. With limited human and digital resources, many cities are beginning to solve crimes, and avoid the conditions that enable them, by tapping into the eyes, ears and phones of their best and most abundant asset: citizens.
The document discusses research on using ICT tools to improve governance and policy modeling. It proposes:
1) Developing advanced tools and new governance models to engage citizens and groups in policymaking through mass collaboration platforms.
2) Creating real-time opinion visualization, policy modeling, and next generation public services based on simulating people's behavior and wishes at large scales.
3) Building participative roadmaps on ICT for governance and policy modeling through discussion.
Julián Villodre (@VillodreJulian) - Investigador FPI-UAM y Candidato a Doctor en la Universidad Autónoma de Madrid. Miembro del Grupo de Investigación Lab en Innovación, Tecnología y Gestión Pública (IT_GesPub); España.
The document discusses challenges and opportunities in using information and communication technologies (ICT) to help governance and policy modeling. It outlines four grand challenges: 1) model-based governance using integrated, multi-level simulations, 2) data-powered behavioral change using massive data and modeling of human behavior, 3) a government service utility allowing composition of public and private services, and 4) establishing a scientific base for ICT-assisted governance. It calls for collaborative efforts across sectors to address these challenges through open roadmapping and efforts like the CROSSROAD project.
the Web tools have been used as a means of dissemination and mobile as a means of voting and counting to hold the first International Digital Direct Election - ID2E. This article aims to describe the ID2E performed in order to test the viability for the international voting by mobiles using SMS protocol, using Web 2.0 tools to facilitate discussions about the election main theme.
AI is now an important component of sectors such as healthcare, agriculture, public administration and transportation, and is helping to address major challenges such as ageing and climate change. However, there is currently a lack of transparency in algorithmic governance systems, and this is worsened when these algorithms are integrated into already opaque governance structures in our cities. Moreover, over the past decade, the propagation of sensors and data collection machines in so-called ‘smart cities’ by both the public and the private sectors has created democratic challenges around AI, surveillance capitalism, and protecting citizens’ digital rights to privacy and ownership.
(public) Smart Cities How the Internet is Changing the Way Local Governments...Sharie Blanton
1. The document discusses how internet technologies are changing citizen engagement with local government. Open data initiatives and internet of things technologies provide new opportunities for citizens to access information and provide feedback that can improve services.
2. Citizen hacktivists are now analyzing open government data to develop policy recommendations and identify budgeting priorities. Technologies like smart parking and gunshot detection sensors provide data that can help governments optimize services.
3. Greater connectivity through internet of things devices and open data platforms can allow governments to be more proactive in addressing issues. However, challenges remain in fully engaging groups without internet access or language barriers.
This document summarizes and analyzes an academic article that explores the concept of "unplugging" to critique the technological determinism of smart cities. It begins by discussing digital divides and hyper-connected societies. It then introduces the concept of "digital natives" and analyzes data about internet usage patterns. Finally, it presents a 10-dimension conceptual framework for understanding how unplugging can help deconstruct assumptions about smart cities and enable more democratic citizenship. The framework examines issues related to individuals, systems, governance, information, space, design, and political economy. Overall, the document critically analyzes the smart city concept and proposes that unplugging from constant digital connectivity could provide benefits by recentering human interactions.
Chile has been actively pursuing open government initiatives by establishing an open government ecosystem that includes data and citizen participation portals, complying with open government presidential orders and related legal frameworks. The amount of government data published on the data portal has grown 100% with more diverse datasets. Chile aims to innovate by developing apps based on published data and citizen demand and is preparing for how social media changes the relationship with citizens by allowing for more accountability, shorter response times, and immediate feedback/collaboration through allocating appropriate teams, resources, strategies, and evaluation metrics.
The document discusses trends driving the growth of smart cities and provides a vision of what smart cities of the future may look like. It then presents IDC Government Insights' smart city maturity model, which defines five stages of maturity for smart cities - from ad hoc to optimized. Finally, it outlines five best practice areas and related success factors that cities need to address to progress toward becoming truly smart cities. These best practice areas include both non-technology and technology factors such as leadership, infrastructure, data usage, and more.
Dona.d F. NorrisUniversity of Maryland, Baltimore County.docxmadlynplamondon
Dona.d F. Norris
University of Maryland, Baltimore County
Christopher G. Reddick
University of Texas at San Antonio
Local E-Government in the United States: Transformation
or Incremental Change?
The findings of this article
indicate that e-government has
developed incrementally and
has not been transformative, as
many early writers envisioned.
In this article, the authors address the recent trajectory of
local e-gouernment in the United States and compare it
with the predictions of early e-govemment writings, using
empirical data from two nationwide surveys of e-govern-
ment among American local governments. The authors
findtha: local e-government has not produced the results
that those writings predicted. Instead, its development
has largely been incremental, and local e-government is
mainly about delivering information and services online,
followed by a few transactions and limited inter activity.
Local e-government is also mainly one way, from govern-
ment to citizens, and there is little or no evidence that it
is transjormatiue in any way This disparity between early
predictions and actual results is partly attributable to the
incremental nature of American public administration.
Other reasons include a lack of attention by earl) writers
to the history of information technology in government
and the influence of technological determinism on those
writings.
For much of the past two decades, govern-ments across the globe have been adopt-ing and expanding an innovative means of
delivering government information and services to
citizens (G2C), businesses (G2B), and governments
(G2G). This phenomenon has come to be known as
electronic government or e-government. Today, all
national governments, nearly all subnational govern-
ments, and most local govern-
ments of any size have official
Web sites through which they
deliver information and services
electronically, 24 hours per day,
seven days per week. By almost
any standard, this is an incred-
ible story of technology adop-
tion by governments over a very
short period of time.
As we will discuss in the literature review, in the early
days of e-government, numerous predictions were
made about its development or evolution, many
of which were highly optimistic, suggesting that
e-government would be not only ever expanding but
also ever progressive. E-government, so the claims
went, would improve the effectiveness and efficiency
of government information and service delivery. It
would also lead to an end state that would include
the integration of information and service delivery
both within and among governments, would trans-
form governments themselves, would fundamentally
transform relations between governments and the
governed, and, ultimately, would produce electronic
democracy.
Empirical studies conducted in recent years have
increasingly called into question the validity and accu-
racy of such predictions, suggesting that they were not
informed by relevant prior literature, were te ...
Towards smart riyadh riyadh wiki information and complaining systemIJMIT JOURNAL
In the past ten years, the role of citizens to achieve smart city vision is realized and the people-centric Smart City model has been stressed. In this paper, we propose “Riyadh Wiki Information and Complaining System” for citizen engagement in Riyadh city in Saudi Arabia. The system follows the crowd sourcing approach by allowing citizens to act as sources of data to support the government and to improve their city. It also follows the co-design approach by being an open source platform that allows citizens to cooperate to build the system and add new services. The system aims at enhancing citizens’ life and solving governmental issues like transparency, trust, decision-making, and accountability in a cheap way. It is developed as a web-based wiki system, so it can be used easily by the non-skilled citizens while allowing skilled citizens to add new features, functionalities, and new services. It supports both Arabic and English languages and exploits the widespread of social media to attract more citizens. Initial evaluations using eparticipation assessment, web accessibility and web usability evaluation techniques have been carried out and the results show the effectiveness of the system.
TOWARDS SMART RIYADH: RIYADH WIKI INFORMATION AND COMPLAINING SYSTEMIJMIT JOURNAL
In the past ten years, the role of citizens to achieve smart city vision is realized and the people-centric
Smart City model has been stressed. In this paper, we propose “Riyadh Wiki Information and Complaining
System” for citizen engagement in Riyadh city in Saudi Arabia. The system follows the crowd sourcing
approach by allowing citizens to act as sources of data to support the government and to improve their city.
It also follows the co-design approach by being an open source platform that allows citizens to cooperate
to build the system and add new services. The system aims at enhancing citizens’ life and solving
governmental issues like transparency, trust, decision-making, and accountability in a cheap way. It is
developed as a web-based wiki system, so it can be used easily by the non-skilled citizens while allowing
skilled citizens to add new features, functionalities, and new services. It supports both Arabic and English
languages and exploits the widespread of social media to attract more citizens. Initial evaluations using eparticipation
assessment, web accessibility and web usability evaluation techniques have been carried out
and the results show the effectiveness of the system.
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Abstract:
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Alexander Ronzhyn, Researcher, Nationale E-Government Kompetenzzentrum, DE
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Digital technology is employed to enhance decision-making, streamline service delivery, and optimize
administrative processes within the government. Its purpose is to enhance the efficacy, efficiency, and transparency
of governance. In smart cities, smart governance plays a vital role in augmenting the efficiency and effectiveness
of municipal services while promoting transparency and citizen accountability. In our study, we have studied the
disruptive technologies in smart cities governance from a theoretical standpoint. We have focused on the primary
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growth of smart cities. We also examined citizen awareness of the use and deployment of these technologies
as part of our study. As part of our study, we also analyzed how aware citizens were of the use and deployment
of these technologies. When compared with other applications of various technologies, our analysis finds that
Big Data is the most extensively employed technology in the construction of smart cities. This article will
come to the conclusion that these technologies have a substantial impact on the growth of smart cities and
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Gamification in e-government platforms and services
1. Ruth S. Contreras-Espinosa ruth.contreras@uvic.cat
Alejandro Blanco-M. alejandro.blanco@uvic.cat
Gamification in e-government platforms and
services:
A literature review
www. projectco3.euDigital Transformation & Humanities
2. Democracies are facing a breach of communication between citizens
and their political representatives
Digital Transformation & Humanities
Intro
4. Gamification an important topic with a considerable number of
research articles in relevant indexing services
Digital Transformation & Humanities
Intro
7. Gamification theory and motivation
Digital Transformation & Humanities
Background
B. W. Wirtz, J. C. Weyerer, and M. R¨osch, “Citizen and Open Government: An Empirical Analysis of Antecedents of Open Government Data,”
International Journal of Public Administration, vol. 41, no. 4, pp. 308–320, 2018.
9. Digital Transformation & Humanities
Background
Gamification
Frameworks
Mechanics-Dynamics-Aesthetics (MDA)
R. Hunicke, M. Leblanc, and R. Zubek, “Mda: A formal approach to game design and game research,” in
Proceedings of the Challenges in Games AI Workshop, Nineteenth National Conference of Artificial Intelligence. Press, 2004, pp. 1–5.
10. Digital Transformation & Humanities
Background
Gamification
Frameworks
K. Werbach and D. Hunter, For the win: How game thinking can revolutionize your business. Wharton Digital Press, 2012.
11. Digital Transformation & Humanities
Background
Gamification
Frameworks
Y. kai Chou, “Actionable gamification,” Beyond points, badges, and leaderboards, 2015.
12. Digital Transformation & Humanities
Background
Gamificatión
Models
A. Marczewski, Gamification: a simple introduction. Andrzej Marczewski, 2013.
14. Digital Transformation & Humanities
Background
Maturity level
and gamification
C. Wukich and I. Mergel, “Closing the Citizen-Government Communication Gap: Content, Audience, and Network Analysis
of Government Tweets,” Journal of Homeland Security and Emergency Management, vol. 12, no. 3, pp. 707–735, 2015.
15. 1) Relationship between the citizen/user profile and the
gamification
element deployed
Digital Transformation & Humanities
Findings
16. 2) Citizen/user response to each gamification element: studies with a
robust methodology for a quantitative evaluation of the citizen
response towards different gamification elements would be
paramount
Digital Transformation & Humanities
Findings
17. 3) Relationship between the maturity level of the model and the
gamification elements used in e-government, in order to associate a
maturity/penetration level of e-government initiatives with
gamification elements, including their own impact
Digital Transformation & Humanities
Findings
18. Lines of work
(1) the relation between citizen profile and gamification elements,
(2) the expected user response to the gamification element in within
e-government services,
(3) the relationship between the maturity level of the model with the
gamification element used.
Digital Transformation & Humanities
Conclusion and Future Directions
19. Thanks!
Gamification in e-government platforms and
services:
A literature review
www. projectco3.eu
Ruth S. Contreras-Espinosa ruth.contreras@uvic.cat
Alejandro Blanco-M. alejandro.blanco@uvic.cat
Digital Transformation & Humanities
Editor's Notes
Nowadays, many democracies are facing, a breach of communication between citizens and their political representatives. This breach results in a decrease in citizen participation during political decision-making and public consultations. This decline is causing politicians to worry about their position as legitimate citizen representatives. Therefore, it is fundamental to generate a constructive relationship between the public administration and the citizens by solving their needs. This issue is at the core of the effort many governments are making towards implementing a new type of management and citizen interaction system coined as e-government.
E-government is applied around the world at different levels or stages. Nevertheless, a considerable number of implementation attempts are facing difficulties because of low user engagement due to different causes identified by some of the cited authors. We also explore some of the proposed solutions that create more engaging e-government platforms, focusing on the gamification solutions that promise an increase of the usage by integrating game aspects.
Gamification is a strategy has been partially successful in other domains like in businesses. Although the topic of gamification has expanded exponentially in recent years, we have observed a lack of methodology when selecting the elements due to the complexity of social interactions with the e-government services. That is why we have made a review of the literature to find out how many authors carry out this problem and design its application.
This literature review used the work of Kitchenham and Charters (2007) as a guide to conduct a research-gap analysis.
The material was searched using different databases. Background includes the definition and delimitation of two concepts: (1) what types of services are established according to the degree of e-government model, and (2) what are the gamification elements, the source of motivation, and the available tools. Material that do not contain at least two of the key terms have been excluded. the introduction section was analysed in order to identify the objectives of each work. Articles that included the analysis or implementation of gamified services as objectives were selected finally. To sum up, the keyword search generated more than 2124 articles. The first selection process reduced to a total of 75, after the second selection filter, the number was reduced to 8.
It is necessary to investigate how the level of penetration of e-governments is defined according to the literature. Various models have been established with the purpose of quantifying the maturity of these services. We compile examples of frameworks and models used to evaluate the application of gamification.
to understand the principles of gamification, it is necessary to comprehend the sources of human motivation. the main rationale for participation is political interest. citizen motivation to participate depends on the type of project. Furthermore, they are more prone to participating in projects where they receive feedback on the results. This hypothesis is confirmed by subsequent studies, such as the survey carried out by Wirtz, Weyerer and R¨osch, which empirically found higher correlations between the perceived usefulness of the participation and the intention to collaborate through e-government services. This is directly related to the user experience: how they feel about performing a specific task and how their needs are met.
user motivation can be divided into two distinct categories according to their origin: intrinsic and extrinsic motivation.
Intrinsic motivation is achieved through activities that generate challenges or are enjoyable. On the other hand, extrinsic motivation is only achieved through rewards (tangible or intangible like badges or status).
There are different frameworks and models that take the opportunity to exploit the previous motivation factors by creating the necessary game elements. For example and the most widely known framework is the MDA. Game mechanics, are the basic actions that the players can take in the game. The dynamics are the run-time behavior of the previously defined mechanics in response to the player input and in between other mechanics. Aesthetics are the emotional responses produced in the player.
The Six D’s counts with the following elements: (1) define the objectives that you want to achieve, (2) delineate the target behaviours thatplayers´pyouexpectfromtheusers,(3)describeyour rofile (interest, what drives them), (4) devise activity loops (the process that the users have to follow), (5) don’t forget the fun (think what make your users return) and (6) deploy the appropriate tools (how the interaction will be measured, score systems, badge assignations, etc).
kai chou proposed the Octalysis framework, that focuses on human design rather than functional design. This framework is depicted in an octagon shape determined by the core drivers. The right side of the octagon reflects intrinsic motivation factors, and the left side, the extrinsic motivation.
Marczewski proposed a framework called GAME, with a more straightforward methodology and four components: (1) gather what information will be collected, (2) design the best solution for your goals and the experience of your users based on the information that you have (3) monitor the user activity and goals, iterate improvements and (4) enrich your solution over time to match the changes in society. Latter, he evolved the ”GAME” framework with the inclusion of the ”RAMPS” model that contains the user’s profiles ”Hexad User Types”.
Various authors have proposed a variety of models comprised of different maturity levels, starting from two and up to six stages. For example Reddick introduced a two-stage model, including (1) a cataloguing stage, where the information is shared with the stakeholders, and (2) a transaction stage, where the citizens can complete forms, interact and complete payments. According to the same author, this is the most common implementation method in the last decades. Deloitte Consulting proposed a six-stage model similar to the Accenture with an additional step, portal personalization. This enables the users to subscribe to notifications of different services. Wescott shows another six-stage model focused on emerging countries, implementing e-mail communications transactions instead of online presence.
The research connected the topics of the different maturity models with the gamification to boost citizens’ participation to overcome some limitations. The current e-government platforms are good candidates to apply gamification to increase participation. Wukich and Mergel detected in a depth study gamification techniques used in e-government platforms. They concluded that the trustiest messages are those with a significant number of interactions with the citizens and with the attitude of the bottom-up approach. This crowdsourcing strategy requires additional motivation and involvement from citizens to co-design a city and its infrastructure in order to suit the population´s needs. This shared view, supported by the implementation of gamification elements, turns citizens into active players that can now participate in a game where they can build their own city.
This review highlights that most works that focus on the inclusion of gamification in e-government services do not follow any set methodology in order to quantify the impact of the implementation of gamification elements. The present review identifies a set of research gaps that represent opportunities for future investigators. So far, gamification element selection depends on the designer´s expectations and not on the user profile. The analysis may begin by determining the user profile using a gamer motivation profile form, developed to enable establishing a relationship between the profile and each gamification element. Once the profile has been determined, each gamification element is introduced sequentially and individually for each citizen. Different indicators may be recorded (frequency of visit, number of interactions per visit, level of satisfaction on the Likert scale). This will enable establishing which profiles generate the highest indicator values for each element.
Currently, the impact of gamification is generally evaluated and verified through an increase in the usage ratio. Few authors venture to analyse whether usage is maintained over time or if this increase is due only to novelty. In such studies, indicators related to the frequency of use and interaction should be collected over a certain time period. Each gamification element should be integrated sequentially and individually. Analysing the slopes and correlations of these two indicators for each gamification element used would highlight which elements are more suitable for services that require a shorter or longer activity period.
There have been applications, as this literature review revealed, that include social elements but, at the same time, do not enable any sort of interaction among citizens. Thus, it could be useful to define a methodology in which, for a given type of e-government model, there would be a recommendation of the gamification elements that can be included to avoid implementation contradictions. This type of study may require a more extensive implementation, being the goal to evaluate different e-government services at various maturity levels. This analysis would reveal which gamification elements are more suitable for each maturity level and service within an e/government platform, for instance, by studying the correlations with indicators such as service usage.
The present work connects the topic of e-government to gamification through the proposed models, and includes a selection of the different applications. As a result of a combined automatic and manual search with a sequential filtering process, 2124 articles where obtained and a total number of 75 works were analysed. This review helped identify the common procedure of gamification application to e-government services, highlighting visible methodological gaps. Three lines of work are proposed: (1) the relation between citizen profile and gamification elements, (2) the expected user response to the gamification element in within e-government services and, finally, (3) the relationship between the maturity level of the model with the gamification element used. As lines for future work, the authors plan to quantitatively evaluate the frequency of application of each gamification element in relation to a set of indicators.
This Paper forms part of the research project CO3 Digital Disruptive Technologies to Co-create, Co-produce and Co-manage Open Public Services along with Citizens funded from the European Union’s Horizon 2020 research and innovation program