This document discusses Keele University's ementoring programs and their efforts to gain approval for meeting the Approved Provider Standard for ementoring. It provides details on Keele's outreach programs in key stages 3 through 5, describes their ementoring projects at different education levels, and shares feedback from mentors and mentees. It then outlines the process for and benefits of gaining the Approved Provider Standard certification through the Mentoring and Befriending Foundation, along with lessons learned and plans for further improvements to their ementoring programs.

1. Mentoring in the Cyber World
Gaining Approved Provider Standard
for eMentoring
Kate Mayer & Dee Sandom

2. Introduction
•Outreach
•Raising Aspirations and Awareness
•Attainment
•Supporting Transition
•Key Influencers

3. Keele Outreach
Key Stage 3 & 4
• eMentoring
• Stardome
• KLASS (Online Resources)
• Campus Events for Year 8 & 9
• Humanities
• Science for Sustainability
• STEM
• Unifest 2014 - Residential
Key Stage 5
• eMentoring
• Open Days and Visit Days
• UCAS Higher Education Conventions
• KLASS (Online Resources)
• Academic Taster Sessions
• KLASS
• Progression to...
• UniSkills Residential
• Support at school/college events

4. eMentoring Projects
• KS 3 & 4 (Study Skills and Support)
• KS 5 (HE Information, Advice and Guidance)
• Applicants/Prospective Students (Transition)
• Professional eMentoring (Medicine/Law)

5. eMentoring @Keele
● Mentoring at Keele since 2005
● New for 2012- Brightside system 2012-13
● 450 mentees matched in mentoring
relationships
● 90 trained Voluntary Student eMentors
● 10 Professional mentors

6. eMentoring @Keele
“From Mel's advise I have been able to improve
the way in which I revise and have also been
more motivated to revise and to aim for the
higher grades.”
KS5 Mentee- Year 12
“I have benefited from the experience as I
have been provided with tips to make school
work easier and advice about going to
university in the future, all of which was
incredibly helpful.”
KS3&4 mentee- Year 10
“I now have more of an insight into
Univeristy life, as I didn't have that
before. My e-mentor also helped me with
things like deciding which university is
right for me and how I should go about
choosing my uni choices and subject
choices for next year.”
KS5 Mentee- Year 12
“I like being a mentor because it gives
us the opportunity to encourage young
people to actually come to university
and to reach their personal goals.”
Keele Voluntary eMentor 2012-13

7. Mentoring + Befriending
Foundation
The Mentoring and Befriending Foundation
(MBF) provides services which aim to increase
the effectiveness and quality of mentoring and
befriending as methods of enabling individuals to
transform their lives and/or reach their full
potential

8. APS Quality Standard
APS is the national quality standard specifically
designed for mentoring and befriending projects.
It consists of 12 elements which focus on the key
management and operational areas that
underpin the effectiveness of any mentoring or
befriending project.

9. APS – The Process
● Sign Up
● Diagnostic Tool & Action Plan
● Onsite Assessment Visit
○ Project Stakeholder Interviews
○ Evidence Sampling
● Assessment Report & Notification of Outcome
● 3 year - re-accreditation

10. Benefits
● Helped to focus/streamline processes
● Identified areas for improvement
● Increased staff confidence in ability to run
projects
● Best practice guidance and support (MBF)
● Marketing - Quality Mark

11. Lessons Learned
● Time consuming
● Requires buy-in from managers
● Difficulties getting together stakeholders for
assessment (eMentoring)
● Brightside system assisted in meeting elements
● Would be useful to speak to other organisations
working towards the standard
● Benefits outweigh any difficulties

12. Moving Forward
● Developments to Voluntary eMentor training
● Personal Development opportunities for staff
● Guidance developed for new staff members
● Increased numbers and retention of mentees
● Increased the eMentoring projects we offer

13. Any Questions?