This document advertises a two-day workshop on strategic negotiation skills facilitated by GK Lim on June 15-16, 2011 in Kuala Lumpur, Malaysia. The workshop will provide participants with powerful negotiation techniques and strategies to use in business negotiations. Participants will learn how to prepare for negotiations, apply different strategies, maintain control in difficult situations, and close deals. Attendees include executives and managers who need to negotiate with customers, clients, vendors or suppliers. The workshop is supported by several HR organizations and provides a comprehensive manual.
The MTL Professional Development Programme is a collection of 202 PowerPoint presentations that will provide you with step-by-step summaries of a key management or personal development skill. This presentation is on "Preparing for Negotiations" and will show you how to start a negotiation in a strong position by preparing well.
The document discusses negotiation strategies and types. It defines negotiation as a win-win process involving two or more parties seeking agreement through mutual adjustment to resolve conflicts. Negotiation can involve compromise, collaboration, and pressure. The document contrasts integrative negotiation, which is a cooperative, win-win process, with distributive negotiation, which is a competitive, win-lose process. It also discusses planning strategies for negotiation and a dual concern model for strategic negotiation.
This document provides an overview of negotiation skills for project managers. It outlines an upcoming course on negotiation skills taught by Dr. Attia Hussien Gomaa. The course objectives are to provide an understanding of negotiation processes in engineering fields, train participants on negotiation planning and tactics, and enhance experience through discussion of real problems. The document discusses key concepts of negotiation including styles, strategies, and principles. It emphasizes the importance of preparation, understanding interests, building trust, and knowing your best alternative to a negotiated agreement.
The document provides an overview of key objectives and phases in a negotiation process. It discusses the importance of thorough preparation before negotiations, including understanding the other party's needs and determining your own objectives and bargaining positions. During negotiations, it recommends establishing trust, making gradual concessions, and finding solutions that satisfy both sides. It also emphasizes the importance of putting all agreements in writing. After negotiations, it suggests evaluating the results and maintaining feedback from all involved parties.
DTA offers a variety of training courses, programs, and workshops to help LIC agents at different levels improve their skills and business performance. These include long-term and short-term courses, domain refresher programs on specific topics, and advanced one-day workshops. DTA also conducts training need analyses to identify individual agents' strengths, weaknesses, and tailored training recommendations. This helps LIC optimize its training investments and ensure training is results-oriented. DTA uses various online and offline tools like CDs, e-books, and apps to enable continued learning on-the-go.
This document discusses communication strategies during different stages of negotiation. It identifies three main stages: 1) the initial stage where perceptions are formed, 2) the stage where offers and counteroffers are made, and 3) the closing stage. For each stage, it outlines important communication factors to consider such as avoiding stereotypes early on, actively listening during exchanges, and maintaining rapport at the end. Overall, the document stresses being aware of how communication needs may change throughout the negotiation process.
The document provides information about Soft Skills World, a training and development company. In 18 years, they have conducted programs across industries to design training as per industry needs. Their goal is to foster world-class training through innovative facilitation to help clients build competencies. They focus on soft skills, behavioral, management, and functional training. Their approach is customized and uses tools like psychometrics, business games, and role plays. They deliver programs through classrooms, outbound experiences, and growth labs. Their clients include many corporates and institutions.
This document discusses competency mapping and management. It begins with a reference to Shakespeare's famous line "To be, or not to be" from Hamlet, and adapts it to discuss "the competency dilemma" of whether to develop skills through ad hoc learning or take decisive action to build competency. It then provides an overview of THINQ and PeopleView software solutions for competency-based learning and performance management. The document discusses best practices in areas like competency mapping, goal management, performance evaluation, and talent management. It presents an integrated approach using both systems to map jobs and skills, assess competencies, create learning plans, and track performance.
The MTL Professional Development Programme is a collection of 202 PowerPoint presentations that will provide you with step-by-step summaries of a key management or personal development skill. This presentation is on "Preparing for Negotiations" and will show you how to start a negotiation in a strong position by preparing well.
The document discusses negotiation strategies and types. It defines negotiation as a win-win process involving two or more parties seeking agreement through mutual adjustment to resolve conflicts. Negotiation can involve compromise, collaboration, and pressure. The document contrasts integrative negotiation, which is a cooperative, win-win process, with distributive negotiation, which is a competitive, win-lose process. It also discusses planning strategies for negotiation and a dual concern model for strategic negotiation.
This document provides an overview of negotiation skills for project managers. It outlines an upcoming course on negotiation skills taught by Dr. Attia Hussien Gomaa. The course objectives are to provide an understanding of negotiation processes in engineering fields, train participants on negotiation planning and tactics, and enhance experience through discussion of real problems. The document discusses key concepts of negotiation including styles, strategies, and principles. It emphasizes the importance of preparation, understanding interests, building trust, and knowing your best alternative to a negotiated agreement.
The document provides an overview of key objectives and phases in a negotiation process. It discusses the importance of thorough preparation before negotiations, including understanding the other party's needs and determining your own objectives and bargaining positions. During negotiations, it recommends establishing trust, making gradual concessions, and finding solutions that satisfy both sides. It also emphasizes the importance of putting all agreements in writing. After negotiations, it suggests evaluating the results and maintaining feedback from all involved parties.
DTA offers a variety of training courses, programs, and workshops to help LIC agents at different levels improve their skills and business performance. These include long-term and short-term courses, domain refresher programs on specific topics, and advanced one-day workshops. DTA also conducts training need analyses to identify individual agents' strengths, weaknesses, and tailored training recommendations. This helps LIC optimize its training investments and ensure training is results-oriented. DTA uses various online and offline tools like CDs, e-books, and apps to enable continued learning on-the-go.
This document discusses communication strategies during different stages of negotiation. It identifies three main stages: 1) the initial stage where perceptions are formed, 2) the stage where offers and counteroffers are made, and 3) the closing stage. For each stage, it outlines important communication factors to consider such as avoiding stereotypes early on, actively listening during exchanges, and maintaining rapport at the end. Overall, the document stresses being aware of how communication needs may change throughout the negotiation process.
The document provides information about Soft Skills World, a training and development company. In 18 years, they have conducted programs across industries to design training as per industry needs. Their goal is to foster world-class training through innovative facilitation to help clients build competencies. They focus on soft skills, behavioral, management, and functional training. Their approach is customized and uses tools like psychometrics, business games, and role plays. They deliver programs through classrooms, outbound experiences, and growth labs. Their clients include many corporates and institutions.
This document discusses competency mapping and management. It begins with a reference to Shakespeare's famous line "To be, or not to be" from Hamlet, and adapts it to discuss "the competency dilemma" of whether to develop skills through ad hoc learning or take decisive action to build competency. It then provides an overview of THINQ and PeopleView software solutions for competency-based learning and performance management. The document discusses best practices in areas like competency mapping, goal management, performance evaluation, and talent management. It presents an integrated approach using both systems to map jobs and skills, assess competencies, create learning plans, and track performance.
Retail-Remedy delivers complete support solutions to retail companies and organizations looking to work with retailers. With over 200 combined years of retail experience, they help clients develop strategies to appeal to customers and drive sustainable profit growth. They take pride in providing objective and honest assessments while respecting their clients' culture. Their experienced retail specialists work to fully understand their clients' businesses and needs.
This document summarizes a workshop on branding and marketing. The workshop aims to:
1) Evaluate, challenge and understand the principles of branding as it relates to a business and its customers. Participants will learn how to create a brand promise, central brand management options, and differentiation in undifferentiated markets.
2) Understand the brand and how the brand promise is delivered through employees. Participants will learn the importance of branding throughout the organization and how to support the brand promise through their work.
3) Provide operational personnel an understanding of the brand and how the brand promise is delivered through people. Participants will learn how their work impacts branding and how to enhance the brand experience for customers.
The document is a lecture on negotiation skills given by Ayman Shash, President of the Court of Appeal. It discusses key aspects of the negotiation process including preparation, relationship building, exchanging information, persuasion, and dealing with time limits. It provides advice on deciding your starting position, understanding the other party's objectives, planning proposals and counterproposals, preparing for meetings, and knowing when it is time to close a deal. The overall message is that effective negotiation requires preparation, strategic proposals, and proper closure to satisfy all parties and pave the way for future negotiations.
While the demand for experienced leaders is high, companies find it challenging to manage talent strategically. The three key areas to ensure success are discussed in Talent Scorecard – How to ensure your company is managing talent strategically:
• Align business and talent strategies
• Look ahead, not behind
• Track the talent profile
Strategic proposals ten tips for winning tendersXait AS
Strategic Proposals provides 10 tips for winning tenders in 3 sentences or less:
1) Chase the right deals by qualifying opportunities based on whether they are real, if you can do the work, and if you want and can win the work.
2) Prepare for success with a robust pre-proposal planning process to develop your strategy, demonstrate your capabilities, understand the competition, and articulate why you are the best choice.
3) Tell a compelling story in your proposal that superbly articulates your strategy, capabilities, the customer's needs, and how you will beat the competition.
1) Outsourcing tasks through virtual staffing can provide advisers significant returns through cost savings and allowing them to focus on core client-facing activities to grow their business.
2) While outsourcing frees up time, advisers must ensure virtual staff have the expertise needed and can work independently.
3) Outsourcing is not for every adviser, as some prefer direct oversight of in-house staff, but testing small outsourced projects can help determine its fit.
The document discusses talent management (TM) and the shortage of talented TM practitioners. Some key points:
1) While companies are increasingly focusing on talent issues, many TM professionals are underperforming and their practices remain bloated and impractical. There is a lack of "world-class" talent in the TM field.
2) Speaking to executive search firms reveals that there are very few considered truly great in the TM field. Additionally, there are almost no companies known for consistently producing great TM professionals.
3) This talent shortage in TM represents a missed opportunity, as success could help redeem HR's reputation and position TM as the driver of an organization's talent engine. However, failure to deliver
The document discusses managing talent in today's changing environment. It covers topics like talent acquisition, employee engagement, and the impact of technology on talent management. It notes that economic changes are driving new talent needs. Talent management is becoming more important than traditional HR practices. Innovative solutions are emerging for organizations to differentiate themselves in attracting and retaining top talent.
Conscious and rigorous employing of seemingly contradicting perspectives on any context can help us widen the universal set of possibilities leading to potentially better advice. This is what is reckoned as “being creative by design”. Listed here are some of the perspectives (about objectives, strategy and execution) put forward by gurus that although contrarian to established thinking seems to be management true as well in specific contexts. For more writings, visit my website - http://www.sustaining-relevance.com/
Lead Nurturing: The Blueprint for Building Successful CampaignsG3 Communications
This webinar will present case study examples and guidance around how marketers can successfully build successful lead nurturing campaigns, with specific insights into:
The Right Content Offers for Nurturing Programs
Customizing Email Offers/Landing Pages for Nurture Campaigns
Developing the right cadence and sequence to increase relevancy and response
The document discusses using competency models to improve sales performance during economic downturns. It recommends identifying the critical skills needed for top sales performers, assessing all salespeople on those skills, and focusing training on addressing skill gaps. Conducting skills assessments and analyzing the results allows an organization to determine which training initiatives are redundant or not addressing the largest gaps. With a competency management system in place, training budgets can be optimized to improve workforce performance and return on investment.
1. The document discusses how despite decades of focus on customer satisfaction, most customers remain insufficiently satisfied with suppliers.
2. It argues that managers tend to adopt fads and focus on unique differentiators rather than delivering what customers truly want from a product category.
3. The example is given of how Orange mobile phone differentiated successfully by focusing on reliable service and simpler pricing plans that addressed customer pain points, rather than technical innovations. This allowed it to establish itself before competitors could copy the approach.
The document discusses the changing role of frontline managers in the pharmaceutical industry due to emerging trends like increased use of technology, personalized medicine, and changing customer expectations; it highlights the importance of coaching and training for frontline managers to help them adapt to these changes and ensure field force excellence; and it announces an upcoming event on field force excellence that will bring together industry experts to discuss these topics and how to foster excellence through the human resources approach and the role of the second line manager.
This workshop is designed to help business leaders improve their negotiation skills. It will teach participants how to identify their personal negotiation styles and strengths, hone negotiation strategies, and achieve optimal outcomes. Through simulations, discussions, and self/peer assessment, leaders will develop an understanding of negotiation tactics and influencing techniques. The goal is for participants to leave with a customized set of strategies to become influential negotiators.
This document introduces various training programs offered by Fifth Quadrant Business Development Pvt. Ltd. It begins by welcoming the reader and stating the company's aim is to deliver high returns on investment through specialized, results-oriented training programs. The programs range from short workshops to longer interventions and are customized to meet specific goals. Indexes of program topics are provided such as negotiations, sales, breakthrough achievement, coaching, innovation, leadership development, and teaching approach. Contact information is also included to inquire about any questions.
Key driver of the Insurance business are the Insurance Agents, who are Entrepreneurs. But it is really sad that our entire training and competence building exercise for them revolve around the motivation, sales skills and product. In my ten years of industry experience, I haven’t come across any training module, which talks about entrepreneurship. This is also true for many industries or corporation as entrepreneurship is valuable all across. This workshop is must do for all those, who aspire to become a successful Insurance Agents or aspiring for a start up or managing business in any corporations.
This document advertises a two-day business acumen workshop for HR professionals in Kuala Lumpur, Malaysia from May 5-6, 2015. The workshop will provide interactive sessions to help HR professionals strengthen their business and financial skills to better support organizational strategy and contribute as key business partners. It will cover topics like understanding business strategy and finances, communicating business priorities, and using analytics and project management skills to demonstrate HR's impact on business outcomes. Attendees will learn from C-suite executives and participate in case studies and exercises. The limited seating event aims to help HR professionals transition into strategic business partner roles.
This document describes Porter Henry & Company's sales training and consulting services. It outlines their philosophy of collaborative, learner-centered training. It also details their comprehensive curriculum covering sales, sales management, leadership and other topics. Their services include needs assessment, customized training solutions, and competency-based interventions. Testimonials and profiles of leadership are provided.
The document discusses improving negotiation skills through a one-day workshop. It provides an overview of the workshop which will help participants understand the negotiation process, develop collaborative skills, and practice skills like active listening through role plays. The workshop is aimed at professionals who negotiate deals and want to drive better outcomes in less time. It will be led by an experienced trainer with a background in learning and development.
This document provides an overview of the course "Consulting: How To Build, Market, & Manage Your Practice". The course will cover different outsourcing models, applying a decision process to contracts, creating a value proposition, developing a business strategy, articulating return on investment, and utilizing common consulting tools and contracts. Students will learn key consulting concepts and have opportunities to apply their learning through case studies and creating real or mock consulting products and services. The goal is for students to gain practical skills in consulting that they can transfer and apply in their own work.
Retail-Remedy delivers complete support solutions to retail companies and organizations looking to work with retailers. With over 200 combined years of retail experience, they help clients develop strategies to appeal to customers and drive sustainable profit growth. They take pride in providing objective and honest assessments while respecting their clients' culture. Their experienced retail specialists work to fully understand their clients' businesses and needs.
This document summarizes a workshop on branding and marketing. The workshop aims to:
1) Evaluate, challenge and understand the principles of branding as it relates to a business and its customers. Participants will learn how to create a brand promise, central brand management options, and differentiation in undifferentiated markets.
2) Understand the brand and how the brand promise is delivered through employees. Participants will learn the importance of branding throughout the organization and how to support the brand promise through their work.
3) Provide operational personnel an understanding of the brand and how the brand promise is delivered through people. Participants will learn how their work impacts branding and how to enhance the brand experience for customers.
The document is a lecture on negotiation skills given by Ayman Shash, President of the Court of Appeal. It discusses key aspects of the negotiation process including preparation, relationship building, exchanging information, persuasion, and dealing with time limits. It provides advice on deciding your starting position, understanding the other party's objectives, planning proposals and counterproposals, preparing for meetings, and knowing when it is time to close a deal. The overall message is that effective negotiation requires preparation, strategic proposals, and proper closure to satisfy all parties and pave the way for future negotiations.
While the demand for experienced leaders is high, companies find it challenging to manage talent strategically. The three key areas to ensure success are discussed in Talent Scorecard – How to ensure your company is managing talent strategically:
• Align business and talent strategies
• Look ahead, not behind
• Track the talent profile
Strategic proposals ten tips for winning tendersXait AS
Strategic Proposals provides 10 tips for winning tenders in 3 sentences or less:
1) Chase the right deals by qualifying opportunities based on whether they are real, if you can do the work, and if you want and can win the work.
2) Prepare for success with a robust pre-proposal planning process to develop your strategy, demonstrate your capabilities, understand the competition, and articulate why you are the best choice.
3) Tell a compelling story in your proposal that superbly articulates your strategy, capabilities, the customer's needs, and how you will beat the competition.
1) Outsourcing tasks through virtual staffing can provide advisers significant returns through cost savings and allowing them to focus on core client-facing activities to grow their business.
2) While outsourcing frees up time, advisers must ensure virtual staff have the expertise needed and can work independently.
3) Outsourcing is not for every adviser, as some prefer direct oversight of in-house staff, but testing small outsourced projects can help determine its fit.
The document discusses talent management (TM) and the shortage of talented TM practitioners. Some key points:
1) While companies are increasingly focusing on talent issues, many TM professionals are underperforming and their practices remain bloated and impractical. There is a lack of "world-class" talent in the TM field.
2) Speaking to executive search firms reveals that there are very few considered truly great in the TM field. Additionally, there are almost no companies known for consistently producing great TM professionals.
3) This talent shortage in TM represents a missed opportunity, as success could help redeem HR's reputation and position TM as the driver of an organization's talent engine. However, failure to deliver
The document discusses managing talent in today's changing environment. It covers topics like talent acquisition, employee engagement, and the impact of technology on talent management. It notes that economic changes are driving new talent needs. Talent management is becoming more important than traditional HR practices. Innovative solutions are emerging for organizations to differentiate themselves in attracting and retaining top talent.
Conscious and rigorous employing of seemingly contradicting perspectives on any context can help us widen the universal set of possibilities leading to potentially better advice. This is what is reckoned as “being creative by design”. Listed here are some of the perspectives (about objectives, strategy and execution) put forward by gurus that although contrarian to established thinking seems to be management true as well in specific contexts. For more writings, visit my website - http://www.sustaining-relevance.com/
Lead Nurturing: The Blueprint for Building Successful CampaignsG3 Communications
This webinar will present case study examples and guidance around how marketers can successfully build successful lead nurturing campaigns, with specific insights into:
The Right Content Offers for Nurturing Programs
Customizing Email Offers/Landing Pages for Nurture Campaigns
Developing the right cadence and sequence to increase relevancy and response
The document discusses using competency models to improve sales performance during economic downturns. It recommends identifying the critical skills needed for top sales performers, assessing all salespeople on those skills, and focusing training on addressing skill gaps. Conducting skills assessments and analyzing the results allows an organization to determine which training initiatives are redundant or not addressing the largest gaps. With a competency management system in place, training budgets can be optimized to improve workforce performance and return on investment.
1. The document discusses how despite decades of focus on customer satisfaction, most customers remain insufficiently satisfied with suppliers.
2. It argues that managers tend to adopt fads and focus on unique differentiators rather than delivering what customers truly want from a product category.
3. The example is given of how Orange mobile phone differentiated successfully by focusing on reliable service and simpler pricing plans that addressed customer pain points, rather than technical innovations. This allowed it to establish itself before competitors could copy the approach.
The document discusses the changing role of frontline managers in the pharmaceutical industry due to emerging trends like increased use of technology, personalized medicine, and changing customer expectations; it highlights the importance of coaching and training for frontline managers to help them adapt to these changes and ensure field force excellence; and it announces an upcoming event on field force excellence that will bring together industry experts to discuss these topics and how to foster excellence through the human resources approach and the role of the second line manager.
This workshop is designed to help business leaders improve their negotiation skills. It will teach participants how to identify their personal negotiation styles and strengths, hone negotiation strategies, and achieve optimal outcomes. Through simulations, discussions, and self/peer assessment, leaders will develop an understanding of negotiation tactics and influencing techniques. The goal is for participants to leave with a customized set of strategies to become influential negotiators.
This document introduces various training programs offered by Fifth Quadrant Business Development Pvt. Ltd. It begins by welcoming the reader and stating the company's aim is to deliver high returns on investment through specialized, results-oriented training programs. The programs range from short workshops to longer interventions and are customized to meet specific goals. Indexes of program topics are provided such as negotiations, sales, breakthrough achievement, coaching, innovation, leadership development, and teaching approach. Contact information is also included to inquire about any questions.
Key driver of the Insurance business are the Insurance Agents, who are Entrepreneurs. But it is really sad that our entire training and competence building exercise for them revolve around the motivation, sales skills and product. In my ten years of industry experience, I haven’t come across any training module, which talks about entrepreneurship. This is also true for many industries or corporation as entrepreneurship is valuable all across. This workshop is must do for all those, who aspire to become a successful Insurance Agents or aspiring for a start up or managing business in any corporations.
This document advertises a two-day business acumen workshop for HR professionals in Kuala Lumpur, Malaysia from May 5-6, 2015. The workshop will provide interactive sessions to help HR professionals strengthen their business and financial skills to better support organizational strategy and contribute as key business partners. It will cover topics like understanding business strategy and finances, communicating business priorities, and using analytics and project management skills to demonstrate HR's impact on business outcomes. Attendees will learn from C-suite executives and participate in case studies and exercises. The limited seating event aims to help HR professionals transition into strategic business partner roles.
This document describes Porter Henry & Company's sales training and consulting services. It outlines their philosophy of collaborative, learner-centered training. It also details their comprehensive curriculum covering sales, sales management, leadership and other topics. Their services include needs assessment, customized training solutions, and competency-based interventions. Testimonials and profiles of leadership are provided.
The document discusses improving negotiation skills through a one-day workshop. It provides an overview of the workshop which will help participants understand the negotiation process, develop collaborative skills, and practice skills like active listening through role plays. The workshop is aimed at professionals who negotiate deals and want to drive better outcomes in less time. It will be led by an experienced trainer with a background in learning and development.
This document provides an overview of the course "Consulting: How To Build, Market, & Manage Your Practice". The course will cover different outsourcing models, applying a decision process to contracts, creating a value proposition, developing a business strategy, articulating return on investment, and utilizing common consulting tools and contracts. Students will learn key consulting concepts and have opportunities to apply their learning through case studies and creating real or mock consulting products and services. The goal is for students to gain practical skills in consulting that they can transfer and apply in their own work.
Selling To Win Hearts and Minds Using MBTI on Oct 12 2012 At BangaloreSri Harsha Govardhana
The workshop provides an overview of using the Myers-Briggs Type Indicator (MBTI) to improve sales processes and build lasting customer relationships. During the one-day workshop, participants will take the MBTI assessment, learn about their personality type, and how to apply this knowledge to strengthen their sales approach, understand customer needs, and close deals. The objectives are for participants to understand their own preferences, strengths, and areas for improvement based on their MBTI type in order to personalize their customer interactions and build organizational success. The workshop is aimed at all sales professionals and includes presentations, MBTI assessment, interactive sessions, and role plays.
The document describes a workshop on using Myers-Briggs Type Indicator (MBTI) to improve sales effectiveness. The one-day workshop will be held on April 13th in Hyderabad, India and will teach participants about their personality types using the MBTI assessment. Participants will learn how understanding personality types can help personalize their sales approach, build customer relationships, and close more deals. The workshop will be interactive with presentations, role plays, and activities. The registration fee is Rs. 6,800 per person and includes materials and the MBTI assessment. The trainer is certified in MBTI and has over 20 years of experience in human resources and business strategy.
The document discusses the concept of transformational coaching in user experience (UX). It defines transformational coaching as assisting people to enhance their effectiveness in a way they feel helped. It then outlines the key aspects of UX coaching, including what it is, why do it, who to coach, when to start coaching, and how to approach coaching through five different planes or levels of engagement. The five planes of coaching range from more concrete project-based coaching to a deeper level where the coach acts as a trusted advisor. An example case study of coaching an organization through a website project and beyond is also mentioned.
Capability Document Action Learning Based Learning for Linkedinkarthikeyan j
This document outlines an action learning based development program that uses experiential learning techniques like simulations over a period of 3-12 months to improve team and self learning. It also describes psycho-reflexive learning and meta learning approaches as well as biographical information about the program designer J. Karthikeyan, who has over 20 years of experience in leadership development, executive coaching, and consulting.
8 Essential Interpersonal Skills Project Manager Must Have! PMExamSmartNotes
** Special announcement: Sign-up for my free PMP course now > http://bit.ly/freepmpcourse
This presentation talks about the 8 essential interpersonal skills that a project manager must understand and practice. This topic is part of PMBOK (Tools and Techniques of Manage Project Team and Develop Project Team processes from Project Human Resources Management knowledge area) and is helpful in your preparation for PMP or CAPM certification exams. Or you can use this to understand more about project management.
For more detailed study notes visit www.PMExamSmartNotes.com.
The document outlines a sales team skills matrix and existing training programs for a company. It identifies key skills needed in areas like conversion, negotiations, account management, and relationship building. Current training includes an onboarding bootcamp, mentoring, and weekly skills sessions. Next steps discussed are improving best practices for conversion rates, standardizing activity tracking in SFDC, creating "FAB" sheets to supplement pitches, and hosting knowledge sharing sessions from subject matter experts. Longer term needs include succession planning and developing career paths and leadership training.
The annual general body meeting of the PMI Chennai chapter discussed reasons why projects fail and how to manage projects successfully. Common reasons for project failure included a weak business case, poor planning, and an inability to manage schedule, budget, and scope. The meeting also emphasized developing leadership skills like communication, negotiation, and change management. Conflict management techniques like avoidance, domination, and negotiation were reviewed. Lastly, the importance of managing change to help organizations achieve objectives and minimize negative impacts was discussed.
The document provides an overview of a consulting workshop that covers various topics related to becoming a consultant. It discusses what consulting is, whether it is the right career path, basic consulting skills like developing products and value propositions, business metrics, structures like working as a sole practitioner versus a big firm, and staying in business by addressing issues like taxes, legal matters, and insurance. The workshop also includes a question and answer section.
LMD, a business and brand strategy consulting firm, worked closely with the Universities at Shady Grove to help them achieve their strategic vision. LMD listened to understand USG's needs and challenges, and provided guidance and support throughout the strategic planning process. With LMD's assistance, USG was able to develop an effective strategic plan and one-page strategy map that has helped the leadership team make progress on their priorities.
Negotiation means striving for a winwin situation, aiming for satisfied customers, a healthy organization and personal success. It also means striving for maximum results without adversely affecting your relationship with the buyer. However, this road is full of pitfalls. You will have to deal with emotions and non-rational arguments.
This document contains best practices for mergers and acquisitions (M&A) from deal planning through post-merger integration. It discusses defining clear goals for acquisitions, ensuring cultural and strategic fit, conducting thorough due diligence, managing people and communication issues, and treating integration as a project. Key recommendations include being realistic about synergies, having devil's advocate reviews, planning for talent retention, and differentiating aspects to integrate quickly versus slowly. The best practices are meant to increase the likelihood of M&A deal success.
The only learning simulators which guarantees a 90% completion rate in more than 1,000 clients. These award winning game-based learning products are now available in India.
Negotiation skills game:
Merchants is the first online negotiation skills simulator that allows learning to occur through an almost life-like interaction where learners take place of merchants in old Venice.
Leadership skills game:
The Pacific game offers a unique survival adventure that allows learning about leadership skills, motivation, conflict resolution, delegation and empowerment.
To attend the public event closest to you check our calendar:
http://greenbookslearning.com/events/all
Similar to G K Lim\'s "Negotiation Skills Workshop," on 15 -16 June 2011, at Melia Hotel, KL (20)
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024Neo4j
Neha Bajwa, Vice President of Product Marketing, Neo4j
Join us as we explore breakthrough innovations enabled by interconnected data and AI. Discover firsthand how organizations use relationships in data to uncover contextual insights and solve our most pressing challenges – from optimizing supply chains, detecting fraud, and improving customer experiences to accelerating drug discoveries.
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
“An Outlook of the Ongoing and Future Relationship between Blockchain Technologies and Process-aware Information Systems.” Invited talk at the joint workshop on Blockchain for Information Systems (BC4IS) and Blockchain for Trusted Data Sharing (B4TDS), co-located with with the 36th International Conference on Advanced Information Systems Engineering (CAiSE), 3 June 2024, Limassol, Cyprus.
GraphRAG for Life Science to increase LLM accuracyTomaz Bratanic
GraphRAG for life science domain, where you retriever information from biomedical knowledge graphs using LLMs to increase the accuracy and performance of generated answers
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slackshyamraj55
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!SOFTTECHHUB
As the digital landscape continually evolves, operating systems play a critical role in shaping user experiences and productivity. The launch of Nitrux Linux 3.5.0 marks a significant milestone, offering a robust alternative to traditional systems such as Windows 11. This article delves into the essence of Nitrux Linux 3.5.0, exploring its unique features, advantages, and how it stands as a compelling choice for both casual users and tech enthusiasts.
UiPath Test Automation using UiPath Test Suite series, part 5DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 5. In this session, we will cover CI/CD with devops.
Topics covered:
CI/CD with in UiPath
End-to-end overview of CI/CD pipeline with Azure devops
Speaker:
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Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
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- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
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HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
G K Lim\'s "Negotiation Skills Workshop," on 15 -16 June 2011, at Melia Hotel, KL
1. HRD Gateway Professional Workshop Series
Strategic
Negotiation Skills
Facilitated by
G K Lim
(Sawadpong Limtrakul)
MBA, CEI, CMS
15 & 16 June, 2011
at Melia Hotel, Kuala Lumpur
THEY ARE PLAYING THE NEGOTIATION GAME ON YOU RIGHT NOW!
Those who know how to negotiate get the bigger piece of the pie. No exceptions.
Negotiating effectively is a subtle, unobtrusive professional skill. It has to be learnt just like any other
skill. It directly influences corporate profitability. All company staff members SHOULD know how to
negotiate. If you are not aware of negotiation principles, you are costing your company millions of
dollars in lost opportunities.
Your prospects, customers, suppliers, partners and associates are applying negotiation principles and
tactics on you right now, encouraging you to give them a bigger portion of your share of the pie -- with-
out your realizing it. Of course, you don’t realize it -- because the basic premise of negotiating is that it is
applied without the other side even remotely sensing it.
This program equips you with powerful negotiating and influencing techniques and strategies.
Program supported by
2. Strategic Negotiation Skills
Facilitated by
G K Lim
(Sawadpong Limtrakul)
MBA, CEI, CMS
15 & 16 June, 2011
at Melia Hotel, Kuala Lumpur
Why this program is special Benefits you will receive
You will …..
• Links ideas presented directly to
participants' actual negotiation / • Discover your negotiation profile;
influencing situations • Learn how to prepare for business negotiations;
• Learn how to apply negotiation strategies in various situations;
• 40% expert input (or lecture), • Know all about money in negotiations;
60% audience participation • Maintain control in most difficult situations;
(learning by doing); • Be able to place and give concessions;
• Know how to use variables in negotiating;
• Discusses current best practices • Be aware of negotiation games other people play on you;
in business negotiations, • Learn to use countering tactics in negotiations;
adapted to suit the dynamic Asian • Know how to use the perception of power when negotiating;
business environment • Learn how to be credible in the eyes of the other party;
• Know how to close a deal.
• Each participant receives a
comprehensive fact-filled workshop-
manual-cum-resource-book for easy
on-the-job reference; Objectives
• Endorsed by HRD Gateway, By the end of the session, participants would understand princi-
Malaysia HRonline, HumanTal- ples of international B2B business negotiation that they can use to
ents International, and Training create a competitive edge for themselves and their companies.
Malaysia They would be able to prepare, plan, develop and execute appro-
priate strategies in business negotiation and transaction.
• This program is offered by HRD
Gateway in India, Pakistan,
Who should attend?
Sri Lanka, Singapore, Malaysia,
China, Taiwan, Indonesia,
All executives or managers who need to negotiate with local or
Brunei, Thailand, Cambodia,
international customers, clients, vendors, suppliers and others, in
Vietnam, Laos, Myanmar, Philip-
all industries.
pines, Czech Republic, and USA
3. About the Trainer
G K Lim is President of HRD Gateway, a 40,000-member international non-profit organization dedicated to excellence in
human resource management. He is also a training consultant in the area of consultative / solution-centric selling skills, key
account management, negotiation / persuasion / influencing skills, 360-degree managerial excellence, collaborative lead-
ership, personal productivity / resilience skills, and mind / intuition enhancement.
He holds an MBA from American Heritage University of Southern California, and currently working for his DBA from Ifugao
State University, Philippines. He has had consulting and training assignments in Thailand, Indonesia, Malaysia, Singapore,
Brunei, Philippines, Vietnam, India, Sri Lanka, Maldives, United Arab Emirates, and China, and has appeared on TV2 (KL),
TVM (Maldives), UNTV (Manila) and RPN9 (Manila).
He is Fellow of the Institute of Sales and Marketing Management; Approved CMSI Sales Personnel Certification Advisor &
Instructor; ISO Certified In Marketing & Sales (ISO CMS 991182); Certified e-Business Associate (EC-Council); Certified EC-
Council Instructor; Certified Herrmann Brain Dominance Instructor; PSMB-certified trainer, Certified Competency-Based
Training & Education Instructor; Accredited Facilitator, Accelerated Entrepreneurs Development Program; and Member,
Intuition Network.
A partial list of in-house training clients include: ABB, Aesculap, Acer, Aon Vietnam, ANZ Bank Hanoi, B Braun, Bristol-Myers
Squibb, Cadbury, Canon, Ciitibank, Cycle & Carriage Bintang, Datacard Group USA, Dell, Dexion, DHL, Digi, Euromedical,
Flextronics, GE Toshiba Silicones, HAVI Food, IQPC Oil & Gas Dubai, IITM Sri Lanka, Intel, Jabil, Jaya Jusco, Komag, Landmark
Graphics, Maersk Medical, Maybank, Maxis, Microsoft Thailand, Mitsui-O.S.K. Lines, Mitsui Sumitomo, NEC, New Zealand
Milk, Nordberg China, Novartis Pharmaceuticals, O'Connor's, Panasonic, Permodalan BSN, Public Bank, PSA Maldives,
PWTC, Reliance, Roche, Samsung India, Shell, Sime Darby, Singapore Institute of Management, Syngenta Crop Protection,
Ta'aheel FZ. Dubai, Tara Prima Megah Bandung, Texchem, Tecumseh-Euro-Malaysia, TUDM, Wearne Brothers, Xepa-Soul
Pattinson, Yves Rocher, and Zuellig Pharma.
PROGRAM TOPICS
Introduction Deadlock, impasse, stalemate
Problems you face when negotiation with others Definition
So far, how have you been negotiating? The wrong way to break a deadlock, impasse, stalemate
Group exercise: “How not to lose your shirt in a negotiation How to break deadlocks, impasse, stalemates
encounter”
The paper tearing exercise – Don’t ASS U ME Solo negotiation or team negotiation
Solo negotiator – advantages; areas of concern
Opening tactics A team of negotiators – advantages; areas of concern
Test yourself on "The Opening Statement" The negotiation team – rules of engagement
About the opening statement
Who opens first? Money and negotiation
Krunch early and krunch often Various ways of working around money
If you have to open first The use of “funny money”
Assumptions How to create perceptions on value of money
The ubiquitous “It’s too expensive......”
All about trades offs and variables
The need for trade offs Power in negotiation
Variables in negotiation Informal leadership power
Some variables Legitimate power
Other variables applicable to your business Tactical power
Tactics -- How to's How to help the other party come to a decision
Over 50 tactics used in negotiating / influencing How to trial-close
How to counter tactics Buying signals -- spoken, unspoken
Making final offers
When they say they want this, do they REALLY mean they Conclude with a nibble
want this? What to do when a decision with the other party is reached
Issues, positions, interests, options, and variables
The question of position versus interest Role plays used at the workshop
Position-Interest role play Distributive negotiation simulation
Creating options The general manager and the consultant
Options role plays Althesa International Supply, Inc. simulation
GE International, Inc. contract simulation
4. Yes! Please register the following delegates for the public program
Strategic Negotiation Skills
on 15 & 16 June 2011 at Melia Hotel, Kuala Lumpur
facilitated by G. K. Lim, MBA, CMS, CEI
REGISTRATION FORM
Call/email us for email friendly word format registration form
Name:(Dr/Mr./Mrs./Ms):
Title: Email:
Name:(Dr/Mr./Mrs./Ms):
Title: Email:
Name:(Dr/Mr./Mrs./Ms):
Title: Email:
Approving Manager:
Title: Email:
Exec. In charge of Registration:
Title: Email:
Company/Organization:
Address:
Email:
Tel: Fax:
INVESTMENT FOR ATTENDING THIS WORKSHOP IS RM 1,550 PER DELEGATE
Early bird discount of RM 170 (total: RM 1,380 per delegate) before 16 May, 2011. Please contact us for details on Group
Discounts for registration of more than one delegate.
PAYMENT DETAILS:
We have transferred the sum of RM……….......................…. to MAYBANK Account No: 514299128474 in favor of HRD Gate-
way Sdn Bhd. A scanned copy of the transfer slip is enclosed, or will be emailed to an email address below; OR
Enclosed herewith is a cheque No:................................. for RM................................. made in favor of HRD Gateway Sdn. Bhd.
Mailing address : HRD Gateway Sdn Bhd, B-23-2, Sri Intan One, Batu 5,
Jalan Ipoh, 51200 Kuala Lumpur, Malaysia
Tel.: (Kelly Teoh / Azura Ahmad) 03-61005992; 019-2268987; Fax: 03-23811060
Email: kelly@gklim.com ; azura@hrdgateway.com
Website: www.gklim.com
Creative Consultant : Prof. (Dr.) Sudhi Ranjan Dey Pic source: 123rf.com