Gain insight on how emerging technologies shape the SAP Hybris Cloud for Customer product strategy and roadmap and explore innovations of the solution made possible by SAP Leonardo Machine Learning capabilities. This deck also shines the spotlight on customers as they share how SAP automates and simplifies day-to-day sales and service processes to make their businesses run simple and engage customers.
For more, please see: https://hybris.com/en/products/digital-portfolio
Achieve Digital Transformation with SAP Hybris Commerce Travel AcceleratorSAP Customer Experience
Discover how your travel organization can digitally transform and meet the needs of the connected traveler using the SAP Hybris Commerce Travel Accelerator.
Discover how the SAP Hybris Cloud for Customer solution helped improve Motul's worldwide sales force through automation, with effective ERP integration, increased mobility, and offline usage capabilities. This cloud CRM portfolio brings sales, customer service, and social CRM together to help form powerful connections that can help drive customer engagement across multiple channels. Examine how Motul uses rich predictive insight, flawless execution, and contextual customer experience. For more information, visit us at: ttps://www.hybris.com/
Atlas Copco committed to sustainability productivity using SAP Hybris Sales C...SAP Customer Experience
In Atlas Copco group, growth is our Oxygen and innovation is our DNA. SAP Hybris Sales Cloud, enables us to transform to the digital world. With our global program, we managed to rapidly rollout worldwide and to ensure good adoption of “best in class” marketing and sales processes (B2B business). For more information, visit us at: https://www.hybris.com/sales
Have you considered General Data Protection Regulation (GDPR) compliance? Do you have a plan in place to achieve it before the May deadline? GDPR is a key consideration for those trading in Europe, and the new legislation means you need to have an answer. Find out how the SAP Hybris Commerce solution can help you meet GDPR compliance requirements.
Philips Lighting is changing from a mostly product oriented company into a Systems & Service company. SAP Hybris Service Cloud is supporting us in our business strategy, not only delivering innovative and excellent products, connecting manage our lighting systems, but also adding more value & service towards our customers. Join Jos Schrijen to hear how Phillips, innovator in healthcare, consumer lifestyle, and lighting products, successfully leverages multiple SAP Hybris solutions. Learn more: https://www.hybris.com/service
Discuss how a company tapped into the SAP Hybris Customer Attribution solution for insights on how various digital advertising tactics are influencing their customers’ path to purchase. The company looked at intelligent technologies to manage an increasingly fragmented and complex digital media landscape. Consider how the game theory approach in the solution provides a dynamic view into the program beyond traditional measurement method. For more information, visit us at https://www.hybris.com/
Dive into the What, Why and How of creating a true omnichannel Telco journey, presented by Telekom Austria Group. See how bringing data-driven, flexible offers to your customers at the right moment, on the right channel can help increase loyalty and open upselling opportunities. They'll discuss how they were able to navigate the unique challenges Telco companies face on their omnichannel journey, as they've worked toward becoming a natively digital service provider. For more, please visit us at: https://www.hybris.com/en/solutions/industries/telecommunications
Digital Transformation Journey at Sealed Air Leveraging SAP Solutions for Cus...SAP Customer Experience
Join Naveen Kandasami to learn how Sealed Air, the inventor of Bubble Wrap and a leading knowledge-based provider, combines its knowledge, science and technologies with SAP Hybris Cloud for Customer, to provide solutions that address customer needs and re-imagine the industries which it serves to create a world that works better. For more information, visit us at: https://www.hybris.com/
Achieve Digital Transformation with SAP Hybris Commerce Travel AcceleratorSAP Customer Experience
Discover how your travel organization can digitally transform and meet the needs of the connected traveler using the SAP Hybris Commerce Travel Accelerator.
Discover how the SAP Hybris Cloud for Customer solution helped improve Motul's worldwide sales force through automation, with effective ERP integration, increased mobility, and offline usage capabilities. This cloud CRM portfolio brings sales, customer service, and social CRM together to help form powerful connections that can help drive customer engagement across multiple channels. Examine how Motul uses rich predictive insight, flawless execution, and contextual customer experience. For more information, visit us at: ttps://www.hybris.com/
Atlas Copco committed to sustainability productivity using SAP Hybris Sales C...SAP Customer Experience
In Atlas Copco group, growth is our Oxygen and innovation is our DNA. SAP Hybris Sales Cloud, enables us to transform to the digital world. With our global program, we managed to rapidly rollout worldwide and to ensure good adoption of “best in class” marketing and sales processes (B2B business). For more information, visit us at: https://www.hybris.com/sales
Have you considered General Data Protection Regulation (GDPR) compliance? Do you have a plan in place to achieve it before the May deadline? GDPR is a key consideration for those trading in Europe, and the new legislation means you need to have an answer. Find out how the SAP Hybris Commerce solution can help you meet GDPR compliance requirements.
Philips Lighting is changing from a mostly product oriented company into a Systems & Service company. SAP Hybris Service Cloud is supporting us in our business strategy, not only delivering innovative and excellent products, connecting manage our lighting systems, but also adding more value & service towards our customers. Join Jos Schrijen to hear how Phillips, innovator in healthcare, consumer lifestyle, and lighting products, successfully leverages multiple SAP Hybris solutions. Learn more: https://www.hybris.com/service
Discuss how a company tapped into the SAP Hybris Customer Attribution solution for insights on how various digital advertising tactics are influencing their customers’ path to purchase. The company looked at intelligent technologies to manage an increasingly fragmented and complex digital media landscape. Consider how the game theory approach in the solution provides a dynamic view into the program beyond traditional measurement method. For more information, visit us at https://www.hybris.com/
Dive into the What, Why and How of creating a true omnichannel Telco journey, presented by Telekom Austria Group. See how bringing data-driven, flexible offers to your customers at the right moment, on the right channel can help increase loyalty and open upselling opportunities. They'll discuss how they were able to navigate the unique challenges Telco companies face on their omnichannel journey, as they've worked toward becoming a natively digital service provider. For more, please visit us at: https://www.hybris.com/en/solutions/industries/telecommunications
Digital Transformation Journey at Sealed Air Leveraging SAP Solutions for Cus...SAP Customer Experience
Join Naveen Kandasami to learn how Sealed Air, the inventor of Bubble Wrap and a leading knowledge-based provider, combines its knowledge, science and technologies with SAP Hybris Cloud for Customer, to provide solutions that address customer needs and re-imagine the industries which it serves to create a world that works better. For more information, visit us at: https://www.hybris.com/
Learn what is new and upcoming in the SAP Hybris Sales Cloud portfolio. We'll dive into new features in SAP Hybris Sales Cloud, see what is planned for future releases, and discover how new technologies such as machine learning and predictive analytics will empower sales organizations to sell more from anywhere.
For more about SAP Hybris Sales see: https://hybris.com/en/products/sales
The Perfect Store Execution (Picture of Success) allows manufacturers of consumer goods to deliver the right product, in stock, at the right time, with flawless store visit execution.
For more from SAP Hybris, please visit us at: https://www.hybris.com/en/
Discern which aspects of your SAP Hybris Marketing project will make the biggest impact on its success so you can better mitigate the risks. Review this deck to learn about the key aspects that can lead to a successful project.
For more about SAP Hybris Marketing visit us at: https://hybris.com/en/products/marketing
Explore real-life challenges and solutions to delivering a seamless retail experience – from online to in-store. The omnichannel retail experience is not just about “pick up in store” or “click and collect.” It's about creating a unique, consistent experience that delights customers at every step. Learn how you can build a shopping experience that will set you apart online and on the floor.
For more about SAP Hybris, please visit us at: https://hybris.com/en/products/commerce
Integrate SAP Hybris Cloud for Customer with Other SAP Hybris SolutionsSAP Customer Experience
Learn the ins and outs of the latest scenarios for integrating the SAP Hybris Sales Cloud and SAP Hybris Service Cloud solutions with our other commerce and marketing solutions. In addition, this deck covers scenarios for integrating SAP Hybris solutions with SAP S/4HANA, SAP ERP, and SAP CRM.
For more from SAP Hybris, please visit us at: https://hybris.com/en/products/digital-portfolio
Gain timely insights into the business impact of your sponsorship. Explore the benefits offered by our brand impact application that uses computer vision to analyze brand exposure in video. See how this robust, highly scalable solution gives you financial transparency and the opportunity to measure what you pay your sponsorship for.
Integrating with the SAP Hybris Architecture: From Reference to Real WorldSAP Customer Experience
Learn how SAP Hybris solutions are integrated and the business processes they support. In this deep-dive, we'll review real-world examples and cases that call for alternative integration decisions.
Discover the latest core commerce innovations in SAP Hybris Commerce 6.xSAP Customer Experience
Get a tour of the core commerce features released in SAP Hybris Commerce since version 6.0 that help you manage complex orders and products, networks of systems, promotion rules and quotations in a simplified way and engage your customers across their journey. You will also get a sneak peek into SAP Hybris Commerce 6.6 core commerce innovations coming soon! Learn more: https://www.hybris.com/commerce
Dive into the newest features of the SAP Hybris Marketing Cloud solution, including marketing analytics, spend management, and dashboard capabilities.
For more about SAP Hybris Marketing, please visit: https://hybris.com/en/products/marketing
Unlock the Full Potential of SAP Hybris Solutions Using SAP Cloud PlatformSAP Customer Experience
Learn how SAP Hybris solutions can harness key technical capabilities of the SAP Cloud Platform, such as integration, analytics, and machine learning.
For more from SAP Hybris, please visit us at: https://hybris.com/en/customers
Like many organizations, Spark New Zealand realizes it needs to evolve to meet new customer expectations. Hear how Spark undertook that journey to digitally transform its business processes using SAP Hybris Commerce as well as other SAP Hybris solutions with help from SAP and partners. Learn what the team at Spark has achieved, how they have managed changes, and developed their playbook for success. Benefit from Spark’s experiences to jump-start or refine your digital transformation journey. Learn more: https://www.hybris.com/commerce
Learn how to address the end-to-end service process using the SAP Hybris Service Cloud portfolio, from interaction management to back-end integration, all with a consistent and easy-to-navigate UI. Featuring out-of-the-box mobile and offline capabilities, this portfolio covers your service-management bases.
For more about SAP Hybris, please see: https://hybris.com/en/products/service
Discover how to achieve faster time to higher value with a template-based implementation approach. Learn how this new methodology uses SAP’s best practices to implement SAP Hybris solutions reliably and reach predictable and fast business go-lives. https://www.hybris.com/
Transform your in-store retail experience with the SAP Hybris Sales Cloud portfolio. Consistent retail execution is the first step in creating the "perfect store experience.”
Learn how SAP Hybris Sales Cloud can help you optimize your in-store strategy and deliver those great, consistent experiences that drive products off the shelves.
For more from SAP Hybris Sales Cloud visit: https://hybris.com/en/products/sales
Transforming its Customer Engagement Approach for Global HarmonizationSAP Customer Experience
Join Tobias Kahmann to learn how GEA, one of the largest suppliers of process technology across a wide range of industries, leveraged SAP Hybris Cloud for Customer and SAP Hybris Marketing to transform its customer engagement approach to achieve global harmonization of its processes. Learn more: https://www.hybris.com/marketing
Manage Customer Service from Start to Finish with SAP Hybris Service CloudSAP Customer Experience
From interaction management to back-end integration, see how SAP Hybris Service Cloud can help you manage the entire service experience. We'll walk you through various product features, such as an easy-to-navigate user interface and native mobile and offline capabilities, that you can use to address your service processes, end to end.
For more from SAP Hybris please visit us at: https://hybris.com/en/products/service
The Future of How Work Gets Done: Are You Seeing the Big Picture?SAP Ariba
While sourcing and contracting capabilities continue to mature, operational procurement, especially for services, remains a challenge. Complete services category management can help your organization reduce excess spend, inefficiency, and significant risk. This is where SAP Fieldglass comes in - powering the agile enterprise. Join us to learn how organizations can use this solution to streamline SOW management.
With data as the fuel of the connected company, the power to instantly exploit customer behavior – translating it into distinct offers and targeted experiences – is key to achieving positive outcomes that impact the bottom line. In this session, we demonstrate how personalized services in a connected environment create lasting, personalized value for the end user. We also look at the billing and revenue management solution that makes this seamless experience possible.
For more from SAP Hybris please visit us at: https://hybris.com/en/products/billing
Deliver Contextual Customer Support with SAP Hybris Commerce, Assisted Servic...SAP Customer Experience
Increase conversion and drive loyalty with intelligence and context. This deck showcases how you can use the new “customer 360” view in SAP Hybris Commerce, assisted service module, on your storefront to give your support team everything it needs to engage customers, solve their problems, and provide product recommendations to drive sales.
For more about SAP Hybris, please visit us at: https://hybris.com/en/products/commerce
Learn what is new and upcoming in the SAP Hybris Sales Cloud portfolio. We'll dive into new features in SAP Hybris Sales Cloud, see what is planned for future releases, and discover how new technologies such as machine learning and predictive analytics will empower sales organizations to sell more from anywhere.
For more about SAP Hybris Sales see: https://hybris.com/en/products/sales
The Perfect Store Execution (Picture of Success) allows manufacturers of consumer goods to deliver the right product, in stock, at the right time, with flawless store visit execution.
For more from SAP Hybris, please visit us at: https://www.hybris.com/en/
Discern which aspects of your SAP Hybris Marketing project will make the biggest impact on its success so you can better mitigate the risks. Review this deck to learn about the key aspects that can lead to a successful project.
For more about SAP Hybris Marketing visit us at: https://hybris.com/en/products/marketing
Explore real-life challenges and solutions to delivering a seamless retail experience – from online to in-store. The omnichannel retail experience is not just about “pick up in store” or “click and collect.” It's about creating a unique, consistent experience that delights customers at every step. Learn how you can build a shopping experience that will set you apart online and on the floor.
For more about SAP Hybris, please visit us at: https://hybris.com/en/products/commerce
Integrate SAP Hybris Cloud for Customer with Other SAP Hybris SolutionsSAP Customer Experience
Learn the ins and outs of the latest scenarios for integrating the SAP Hybris Sales Cloud and SAP Hybris Service Cloud solutions with our other commerce and marketing solutions. In addition, this deck covers scenarios for integrating SAP Hybris solutions with SAP S/4HANA, SAP ERP, and SAP CRM.
For more from SAP Hybris, please visit us at: https://hybris.com/en/products/digital-portfolio
Gain timely insights into the business impact of your sponsorship. Explore the benefits offered by our brand impact application that uses computer vision to analyze brand exposure in video. See how this robust, highly scalable solution gives you financial transparency and the opportunity to measure what you pay your sponsorship for.
Integrating with the SAP Hybris Architecture: From Reference to Real WorldSAP Customer Experience
Learn how SAP Hybris solutions are integrated and the business processes they support. In this deep-dive, we'll review real-world examples and cases that call for alternative integration decisions.
Discover the latest core commerce innovations in SAP Hybris Commerce 6.xSAP Customer Experience
Get a tour of the core commerce features released in SAP Hybris Commerce since version 6.0 that help you manage complex orders and products, networks of systems, promotion rules and quotations in a simplified way and engage your customers across their journey. You will also get a sneak peek into SAP Hybris Commerce 6.6 core commerce innovations coming soon! Learn more: https://www.hybris.com/commerce
Dive into the newest features of the SAP Hybris Marketing Cloud solution, including marketing analytics, spend management, and dashboard capabilities.
For more about SAP Hybris Marketing, please visit: https://hybris.com/en/products/marketing
Unlock the Full Potential of SAP Hybris Solutions Using SAP Cloud PlatformSAP Customer Experience
Learn how SAP Hybris solutions can harness key technical capabilities of the SAP Cloud Platform, such as integration, analytics, and machine learning.
For more from SAP Hybris, please visit us at: https://hybris.com/en/customers
Like many organizations, Spark New Zealand realizes it needs to evolve to meet new customer expectations. Hear how Spark undertook that journey to digitally transform its business processes using SAP Hybris Commerce as well as other SAP Hybris solutions with help from SAP and partners. Learn what the team at Spark has achieved, how they have managed changes, and developed their playbook for success. Benefit from Spark’s experiences to jump-start or refine your digital transformation journey. Learn more: https://www.hybris.com/commerce
Learn how to address the end-to-end service process using the SAP Hybris Service Cloud portfolio, from interaction management to back-end integration, all with a consistent and easy-to-navigate UI. Featuring out-of-the-box mobile and offline capabilities, this portfolio covers your service-management bases.
For more about SAP Hybris, please see: https://hybris.com/en/products/service
Discover how to achieve faster time to higher value with a template-based implementation approach. Learn how this new methodology uses SAP’s best practices to implement SAP Hybris solutions reliably and reach predictable and fast business go-lives. https://www.hybris.com/
Transform your in-store retail experience with the SAP Hybris Sales Cloud portfolio. Consistent retail execution is the first step in creating the "perfect store experience.”
Learn how SAP Hybris Sales Cloud can help you optimize your in-store strategy and deliver those great, consistent experiences that drive products off the shelves.
For more from SAP Hybris Sales Cloud visit: https://hybris.com/en/products/sales
Transforming its Customer Engagement Approach for Global HarmonizationSAP Customer Experience
Join Tobias Kahmann to learn how GEA, one of the largest suppliers of process technology across a wide range of industries, leveraged SAP Hybris Cloud for Customer and SAP Hybris Marketing to transform its customer engagement approach to achieve global harmonization of its processes. Learn more: https://www.hybris.com/marketing
Manage Customer Service from Start to Finish with SAP Hybris Service CloudSAP Customer Experience
From interaction management to back-end integration, see how SAP Hybris Service Cloud can help you manage the entire service experience. We'll walk you through various product features, such as an easy-to-navigate user interface and native mobile and offline capabilities, that you can use to address your service processes, end to end.
For more from SAP Hybris please visit us at: https://hybris.com/en/products/service
The Future of How Work Gets Done: Are You Seeing the Big Picture?SAP Ariba
While sourcing and contracting capabilities continue to mature, operational procurement, especially for services, remains a challenge. Complete services category management can help your organization reduce excess spend, inefficiency, and significant risk. This is where SAP Fieldglass comes in - powering the agile enterprise. Join us to learn how organizations can use this solution to streamline SOW management.
With data as the fuel of the connected company, the power to instantly exploit customer behavior – translating it into distinct offers and targeted experiences – is key to achieving positive outcomes that impact the bottom line. In this session, we demonstrate how personalized services in a connected environment create lasting, personalized value for the end user. We also look at the billing and revenue management solution that makes this seamless experience possible.
For more from SAP Hybris please visit us at: https://hybris.com/en/products/billing
Deliver Contextual Customer Support with SAP Hybris Commerce, Assisted Servic...SAP Customer Experience
Increase conversion and drive loyalty with intelligence and context. This deck showcases how you can use the new “customer 360” view in SAP Hybris Commerce, assisted service module, on your storefront to give your support team everything it needs to engage customers, solve their problems, and provide product recommendations to drive sales.
For more about SAP Hybris, please visit us at: https://hybris.com/en/products/commerce
Cloud computing unlocks unlimited possibilities, allowing us to move beyond the rigid confines of unscalable infrastructure. Focusing in on the automotive industry, we discuss the potential to deliver value-added services and subscription features on one of the most connected platforms we know today. This deck explores the world of connected vehicles and smart driving.
For more about SAP Hybris please visit us at: https://hybris.com/en/solutions/industries/automotive
How to Convert Your SAP BusinessObjects Unused Licenses to SAP Analytics CloudWiiisdom
Discover SAP Analytics strategy and learn how you can easily find all your SAP BusinessObjects unused licenses to apply those resources to SAP Analytics Cloud and deliver greater agility to your organization thanks to hybrid analytics.
This presentation by Timo Elliott given at the 2017 SAP Insider event in Amsterdam provides an overview of SAP Leonardo, a "digital innovation system."
Heed the Agile Commerce Imperative Keeping Pace in a Rapidly Evolving WorldSAP Customer Experience
The pace of change has never been faster, and it shows no sign of slowing anytime soon. As such, agility in both business and technology is imperative. In this deck, we discuss how you can transform your organization to embrace the rapid pace of change in commerce, so you can stay ahead of the curve and become a disrupter in your industry.
For more, visit us at: https://hybris.com/en/products/commerce
Learn how to effectively address aftermarket opportunities in the manufacturing industry. This session will discuss how SAP Hybris solutions can transform how you offer and deliver parts, components, accessories, and services in the aftermarket space for the best value.
Learn more about SAP Hybris here: https://hybris.com/en/solutions/industries/high-tech
#askSAP: Journey to the Cloud: SAP Strategy and Roadmap for Cloud and Hybrid ...SAP Analytics
www.sap.com/businessobjects-cloud. The momentum of customers moving to the SAP BusinessObjects Cloud is rapidly accelerating – and so are the innovations being introduced by SAP. New features and functionality for cloud and on premise with SAP BusinessObjects Enterprise offer hybrid use cases that organizations can take advantage of as they embark on their journey to the cloud. View the webinar reply at http://webinars.sap.com/asksap-webinar-series/en/home#section_3.
#askSAP Analytics Innovations Community Call: Delivering the Intelligent Ente...SAP Analytics
www.sap.com/asksap - Digitization is turning every company into a software-driven organization that intelligently connects people, things, and businesses together. At the center of digitization is massive data that can be harnessed into unprecedented insights.
Learn more about SAP’s Machine Learning strategy, and portfolio of machine learning driven applications and intelligent services.
Learn how you can take action with all the data being collected by smart home systems. Here, we'll discuss how can to improve the experiences of smart home system users with a unified customer experience platform, delivering a better overall experience.
Learn how you can engage with digitally connected customers and why building such meaningful relationships with these customers is a priority for today’s businesses. We also explore how to win and have a unique, differentiated customer experience, from real-life customer success stories.
For more info from SAP Hybris, please visit us at: https://hybris.com
SAP Process Mining in Action: Hear from Two CustomersCelonis
Hear about insights gained and other benefits of leveraging SAP Process Mining by Celonis at two of the largest global enterprises in their respective industries: SAP SE and Schlumberger.
Mark Saul, Head of Process Management at SAP SE has been spearheading the planning, introduction and successful implementation of SAP Process Mining at SAP. He will outline the benefits and use cases that are relevant for Europe’s largest software company by using SAP Process Mining with SAP S/4 HANA, SAP Data Hub and the positive outcomes for the company.
Jim Brady, Vice President Architecture & Governance from Schlumberger will highlight the company’s SAP GoLive of one of the largest launches recent history. In particular, using SAP Process Mining during the vital hypercare period in that global SAP launch. The focus during that critical time is on adaption monitoring, conformance monitoring, de-bottlenecking, and in part design validation to ensure the SAP launch proves to be a big success.
Presenters:
Alex Marx, Global Partner Director, SAP
James P. Brady, Vice President IT Architecture & Governance, Schlumberger
Mark Saul, Head of Process Management, SAP
#askSAP Analytics Innovations Community Call: SAP 2018 strategy and Roadmap f...SAP Analytics
Today companies need modern analytics capabilities that work together to analyze data wherever it resides for enterprises of all sizes and across every industry. To help them better understand that data and to help simplify and transform their business there are different technology options available - on premise, cloud, and hybrid. Hear SAP product experts share SAP’s roadmap and vision for business intelligence and data discovery covering these technology options
SAUG New Zealand SAP Keynote (Wellington)Paul Marriott
SAUG New Zealand SAP Keynote (Wellington) - providing an overview of SAP's Vision & Strategy to deliver the next era of innovation and citizen experience.
Similar to Future of SAP Hybris Cloud for Customer Machine Learning and Automation (20)
Ever wonder how businesses will survive when customers specify the terms of your relationship? We found some striking trends you’ll want to take a look at.
Explore the Five Trends.
See what they are and discover ways that brands like yours can adapt to succeed in the future.
Learn more about how SAP Leonardo is driving business results please visit: http://sap.to/6007EuIkl
From the rise of customer advocacy to ever-changing consumer expectations, 2018 has been a rollercoaster year for businesses on their journey to deliver memorable customer experiences. As the ball drops on 2019, the CX landscape will become even more complicated to navigate and win. Not only in terms of engaging your customers, but also for organisations to deliver on. With a focus on a proliferation of even more engagement channels, the era of customer care, the rise of dark social, the age of platform agility, you'll be amazed at whats in store for 2019! Join us for this virtual master class as we dive into the trends that are shaping CX for 2019 and beyond.
To find out more about the future of CX, visit us at:
https://cx.sap.com
True personalization is at the individual level, rather than at the segment level. In this presentation by Bernard Chung, SAP Customer Experience at the Argyle Executive Forum, you'll learn how to utilize real-time contexts to deliver the best customer experiences.
Learn more about SAP Marketing Cloud here: https://cx.sap.com/en/products/marketing
In this presentation, we explore mega trends driving the need to build trusted customer relationships and why a robust customer identity management platform is critical. Learn from this in-depth and contextual case study of our Australian-based customer, Goodlife Health Clubs. We will also discuss global privacy regulations beyond GDPR and turning compliance into opportunity.
For more info from SAP Hybris, please visit us at: https://hybris.com/en/products/customer-data-cloud
Featuring global thought leader and futurist Anders Sörman-Nilsson in our third-annual Omnichannel Master Class, learn how to design a frictionless customer experience. Anders shares fascinating case studies and best practices from smart brands that understand how intelligent technologies can amplify customer service, create compelling customer experiences, remove friction and transform lives. Anders also discusses how emerging technologies such as Artificial Intelligence, Virtual Reality and the Internet of Things that are enabling more and more brands to become truly ‘seamless’.
For more information on SAP Hybris, please visit us at: https://www.hybris.com
In an increasingly challenging digital economy landscape, and with data breaches making the headlines recently, we explore how customer identity management is critical and where it sits - for businesses striving to deliver great customer experiences. The panel discussion comes complete with real-life examples and success stories, statistics, and a peek into the future with AI and much more.
For more info, visit: https://www.hybris.com/en/products/gigya
The Consumer-Driven Digital Economy: Creating value in a digital world where ...SAP Customer Experience
The time to unleash the power of digitization is now, both to maintain a healthy business and to drive new growth, and to balance current infrastructure and future innovation without disruption.
Here we offer our perspective on the future of the industry and how SAP contributes to the transformation of the consumer-driven digital enterprise.
Businesses always had to adopt to stay relevant. At Celonis, we believe that the next big change will be using big data analytics to create Magic Moments for your customers. Learn in this session how you can leverage the 360° customer view in the back- and front office to improve your customers’ journey. https://www.hybris.com/
Empower Store Associates with Mobile Apps to Reinvent the In-Store ExperienceSAP Customer Experience
Empower store associates with the right mobile tools. Retailers’ biggest competitive advantage is often the experience they create in their physical stores. In this session, Tulip Retail will describe mobile in-store solutions that improve service, drive sales, build customer relationships, and revolutionize shopping. Turn workers into experts and brand ambassadors, improve productivity and drive increased ROI. For more info, visit: https://www.hybris.com/en/solutions/industries/retail
Unleash Your B2X Potential with Flieger Plug & Play Based on SAP Hybris Solut...SAP Customer Experience
See how setting up individual B2X stores for your distributors and partners could help amplify your business and increase revenue. Learn how to implement effective B2X stores quickly, maximizing your returns. Your marketplace starts here. https://www.hybris.com
Join Mindray Medical International Co., a leading global developer, manufacturer, and supplier of medical devices to hear how they use SAP Hybris Cloud for Customer to deliver on their mission of making high-quality medical products more accessible and affordable around the world. With an integration with SAP ERP, Mindray had implemented SAP Hybris Cloud for Customer to get real-time insight of customer demand, generating business leads and opportunities, driving data-driven decision-making. https://www.hybris.com
Lisa Hornschemeier, SAP Commerce Leader at Microsoft, talks about how Microsoft is using SAP Hybris Billing as part of their order-to-cash commerce systems. https://www.hybris.com/commerce
Distribuidora Internacional de Alimentación, S.A. (DIA) is a Spanish international hard-discount supermarket chain with 7,799 stores in the countries in which it operates: Spain, Portugal, Brazil, Argentina and China. Join Diego Sebastian de Erice to hear how DIA is advancing their digital transformation with SAP Hybris Commerce solutions. Learn more: https://www.hybris.com/commerce
Distribuidora Internacional de Alimentación, S.A. (DIA) is a Spanish international hard-discount supermarket chain with 7,799 stores in the countries in which it operates: Spain, Portugal, Brazil, Argentina and China. Join Diego Sebastian de Erice to hear how DIA is advancing their digital transformation with SAP Hybris Commerce solutions. Learn more: https://www.hybris.com/commerce
Deliver the personalized, relevant experiences customers are demanding while paying increased attention to privacy. See how customer identity and access management (CIAM) from Gigya makes it possible for global organizations to manage customer data to deliver insights and personalization, while staying compliant with privacy laws, including the European Union's upcoming General Data Protection Regulation (GDPR). Learn more: https://www.hybris.com/
Franck Cohen, chief commercial officer at SAP, discusses the impact of artificial intelligence (AI) on e-commerce. From in-store analytics to digital assistants, AI is transforming e-commerce. Since 2012, AI commerce companies have raised US$990 million across 201 deals in the United States and Canada, as well as India, France, the United Kingdom, Singapore, Israel, and others. Join us for a discussion on how retail giants and start-ups alike can benefit from using this new technology today. Learn more: https://www.hybris.com/commerce
Welcome to the Cognitive and 5G Era. Join us to see how IBM Cognitive, the Internet of Things and Microservices are changing the customer experience for this new wave. We’ll discuss the IBM-SAP global partnership in the Telco & Media industry, and how it delivers game-changing customer experiences enabled by SAP Hybris and IBM Cognitive. Learn more: https://www.hybris.com/en/solutions/industries/telecommunications
Paul Bot, Project Director Strategic Change at PostNL – one of Europe’s leading postal and parcel distributers – discusses the challenges and opportunities of digitalization and business transformation, including the importance of simplifying and standardizing processes while remaining focused on the overall user experience as the key to continued growth. https://www.hybris.com/billing
Go direct to consumer: How Trek brings bikes and gear directly to its B2C cus...SAP Customer Experience
Hear firsthand how consumer good company Trek Bicycle Corporation, the Premier bike brand, launched a centralized commerce shop giving customers direct access to their bikes and gear online. https://www.hybris.com/commerce
The world around us is changing rapidly, so organizations need to evolve. The question is: how do we transform our business to use disruption to our advantage? How do we leverage technology to enable our transformation? Join our session to hear how Bavaria is using technology to be the smartest beer company in the world.
16. Bruce Petillo
Director of Marketing
Naveen Kandasami
Global IT - Executive Director
Business Partnership
17. We are living in the most exciting time –
the only more exciting moment compared to
today is tomorrow
Georg Glantschnig
SVP, SAP Hybris Cloud for Customer
Karan Sood
GVP, SAP Hybris Cloud for Customer